# YMCA of Greater New York App — user reviews > 133 indexed App Store user reviews of YMCA of Greater New York App by YOUNG MEN'S CHRISTIAN ASSOCIATION OF GREATER NEW YORK, rated 4.80/5 from 12,968 ratings. - Source: https://appshunter.io/ios/app/ymca-of-greater-new-york-app/id1501332555/reviews - App overview in markdown: https://appshunter.io/ios/app/ymca-of-greater-new-york-app/id1501332555.md - Rating breakdown: 5★ 11,320 · 4★ 936 · 3★ 260 · 2★ 121 · 1★ 331 ## What do users think of YMCA of Greater New York App? Overall sentiment: negative **Pros** - 👍 Finding community - 👍 Excellent app - 👍 Very caring group of people and great instructors - 👍 Great Facility - 👍 Lovely place - 👍 Wow place - 👍 Taking Care of the place **Cons** - 🐛 Waitlist issues - 🐛 Waiting list is a joke - 🐛 App Doesn't Show All Classes! - 🐛 Studio Room issues - 🐛 No Towels - 🐛 Black Lives Matter sign is inappropriate at the entrance - 🐛 Rockaway branch decline - 🐛 Bug or problem with app - 🐛 Recent update to class schedules doesn't work - 🐛 Do Not Prompt People to Track Weight - 🐛 Reservations - 🐛 Barcode deleted? - 🐛 The app is terrible - 🐛 Super fat shame-y and requires gender binary for no reason - 🐛 App is broken - 🐛 Web app - 🐛 Not very helpful - 🐛 Beyond disappointed - 🐛 Hate this app - 🐛 Impossible to get pool lane - 🐛 Bad communication - 🐛 No connection to internet; other apps fine - 🐛 Waiting list function for Dodge pool does not work - 🐛 Lap pool reservations - 🐛 Swim reservations are a scam - 🐛 Swimming reservations - 🐛 Impossible to book a pool - 🐛 Disappointed - 🐛 Lap swimming - 🐛 Needs attention - 🐛 Pool reservations don't work - 🐛 App terrible - 🐛 Needs a bug fix stat - 🐛 The pool is impossible to book - 🐛 Can't register.... - 🐛 Can't setup Acct - 🐛 App won't let me sign in nor create a new account **Commonly reported bugs** - Math - Recent update to class schedules doesn't work - Barcode deleted? - The app is terrible - App is broken - Web app - No connection to internet; other apps fine - Waiting list function for Dodge pool does not work - Lap pool reservations - Impossible to book a pool - App terrible - Needs a bug fix stat - The pool is impossible to book - Can't register.... - Can't setup Acct - App won't let me sign in nor create a new account **Most requested features** - Math - Still don't have Apple Watch compatibility?? ## Newest reviews (14 of 133) ### 2/5 — Not the same *2026-08-28, version 12.4.1* Ever since covid the YMCA has not been the same, less classes and times. There is always a teacher calling in so you get someone else. ### 4/5 — Great to remind info *2026-08-24, version 12.4.1* This is a great app. I hope I can set up notifications for 2 locations of the Y. ### 3/5 — Schedules often not up to date *2026-06-03, version 12.2.0* The pool schedule posted on the app often has not been updated to match the latest schedule posted on the website or flyers, so is not reliable ### 4/5 — Programs for seniors *2026-06-01, version 12.2.0* We need more exercise programs for seniors. The seniors at this Y are loyal and dedicated and deserve more attention to their needs. The temperature in the gym is mostly too hot or too cold - please attend to this issue. Staff are very courteous, professional and very friendly. I love coming to the Cross Island Y. ### 5/5 — Sweet *2025-12-20, version 11.8.0* Smooth swimming ### 5/5 — Feedback *2025-12-15, version 11.8.0* I have been with YMCS love it ### 4/5 — Easy *2025-09-14, version 11.6.2* It is intuitive. The program has started. I feel related to the apps works and it’s AI‘s anticipation of my activities. I started it just now, but I but I am gratified with it ### 3/5 — please fix *2025-09-14, version 11.6.2* on iphone i’m having trouble resetting password and setting up a new account, despite several efforts. there’s something about the interface that’s making particular screens impossible to use. ### 5/5 — God is in the control *2025-08-12, version 11.6.2* The best in NY ### 5/5 — The Y for juniors & seniors! *2025-08-09, version 11.6.2* I’ve been going to the Y since I was a child & I’m still loving & benefiting as an older child! 😊☺️😉😉😉 ### 4/5 — Valerie *2025-06-24, version 11.5.0* Good variety of classes to choose from. ### 4/5 — Total visits *2025-06-06, version 11.5.0* I wish the app would track number of visits. ### 2/5 — Update and clean. *2025-05-29, version 11.5.0* The Prospect Park Y is run like a third world country the facility is shabby and overcrowded the women's locker room is disgusting it's like changing clothes on a subway platform. The attitude of staff toward the members is GFY - go elsewhere ! ### 5/5 — 今年我正式退休后，我家庭医生推荐来这健身馆锻炼身体，现已有4个月了，我在这学会了游泳，做瑜伽，跳尊巴，老人椅子操，（　我让我获得了身体和心灵双重满足非常感谢ymca给予的惊喜！感谢您们所给予的温暖健康 *2025-05-13, version 11.5.0* ymca给予我温暖健康和快乐！ ## Most critical reviews (10 lowest-rated) ### 1/5 — Love the Y at Flushing *2026-05-30, version 12.2.0* All their staff members & maintenance crew work hard in serving us members there. It’s dynamic for leading a healthy life. ### 1/5 — App erased all my membership barcodes *2025-12-16, version 11.8.0* App erased all my membership barcodes for no reason. ### 1/5 — Broken *2025-10-16, version 11.6.2* I am unable to login with the same credentials that work perfectly on the website. ### 1/5 — Frustrating *2025-08-11, version 11.6.2* Wife went in had the whole account redone still cannot. Login Logout ridiculous ### 1/5 — No support *2025-07-20, version 11.5.0* My account is locked and the instructions to unlock are of no use. Total waste of time. They offer no support ### 1/5 — Impossible to access *2025-06-14, version 11.5.0* It took several attempts to access the app. I kept having to reset my password. I tried to call customer service number and their voicemail was always full. I almost canceled my membership. I’m told a lot of people have been having issues with the app. YMCA, This is unacceptable! ### 1/5 — Doesn’t work at all *2025-01-28, version 11.3.5* The process to Crete an account just freezes up. This app is pointless. I recommend spending your time doing literally anything else. ### 1/5 — Can’t make a class reservation using app *2024-10-30, version 11.3.5* Need to make user-friendly ### 1/5 — Water aerobics *2024-10-23, version 11.3.5* Dolly is the greatest! She has helped me so much😎 ### 1/5 — Waiting list is a joke *2024-10-09, version 11.2.5* When classes are full you can join waiting list. If someone cancels a notice is sent to everyone on waiting list. Even if you respond immediately your chances of getting in are slim. Obviously if there are a lot of people on the waiting list it’s frustrating. Notice should be sent to first person on waiting list and give them a few minutes, at least, to respond. App is very poorly designed. ## Most praised reviews (10 highest-rated) ### 5/5 — A Senior’s Take *2026-08-30, version 12.4.1* YMHA Rockaways is a well kept gym offering so many options for Seniors, too, to avail themselves of. The staff I have encountered, like Henry and Meghan and others have been quite helpful and take the time to assist. This place is.a must to help keepyou monvinn be g and active on your own level. ### 5/5 — YMCA membership ♥️♥️♥️♥️♥️ *2026-08-20, version 12.2.0* Absolutely love ❤️ this app and new life choices for me!!! I’m recommending this Y to all my friends!! Best thing that ever happened to me ### 5/5 — Nice vibe adult swim *2026-08-16, version 12.2.0* The pool is great for my exercise enjoying my Membership gonna do the gym this coming week ### 5/5 — Everything is awesome *2026-08-08, version 12.2.0* Very very knowledgeable people and competent people that work at the YMCA a guy there literally do their best work every day. ### 5/5 — Retired *2026-07-02, version 12.2.0* Fantastic company ### 5/5 — President of the ladies of the ymca *2026-06-02, version 12.2.0* I love our director Ms Brown and the staff i love the classes at the YMCA ### 5/5 — Fabulous place *2026-06-02, version 12.2.0* I think the whole East village and Chinatown is gonna get into great shape! I don’t know how they’ve set up all these beautiful studios. It’s just incredible -and remember when you go to a Y in New York City. You’re gonna get great teachers dancers, professional athletes, all trained, and certified! THATS who will be working with you. We are very lucky in the East village and Chinatown to have such great equipment and great people working with us! ### 5/5 — Bad app *2026-06-02, version 12.2.0* Can’t purchase training. Group fitness classes don’t add you to a waitlist que, forcing you to rebook over and over ### 5/5 — Love the Y at Flushing *2026-05-30, version 12.2.0* All their staff members & maintenance crew work hard in serving us members there. It’s dynamic for leading a healthy life. ### 5/5 — Nice gym *2026-04-03, version 12.0.1* Great gym/recreational center. Very peaceful and great stuff that work there. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*