# YMCA OF MEMPHIS &THE MID-SOUTH — user reviews > 5 indexed App Store user reviews of YMCA OF MEMPHIS &THE MID by Attollo Technology LLC, rated 2.75/5 from 12 ratings. - Source: https://appshunter.io/ios/app/ymca-of-memphis-and-the-mid-south/id6443644397/reviews - App overview in markdown: https://appshunter.io/ios/app/ymca-of-memphis-and-the-mid-south/id6443644397.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 6 ## Most critical reviews (5 lowest-rated) ### 1/5 — Terrible app *2025-04-03* Barely functioning app, the fact that this is the only way to make reservations is inexplicably stupid, not to mention it's probably inaccessible to a huge portion of members. Terrible decision **Developer response:** Hi, thank you for sharing this review. We are so sorry to hear you are having trouble in the app. It is our goal to ensure each member has a seamless app experience. Our team works diligently to address and resolve any issues if/when they arise. If you are still experiencing issues, please reach out to our support team at support@upaceapp.com so our team can get you up and running. Thank you! ### 1/5 — Terrible Experience *2023-04-16* This application is not user friendly whatsoever. Consistently doesn’t allow me to login, says that my password is incorrect. there’s also not a way to end your membership remotely. It seems like all the company wants is my data. Would Not Recommend. **Developer response:** Hi, we're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you! ### 1/5 — Horrible app and this is the “improved” one *2023-01-04* The app logs me out. I can’t find my class reservations, even though they have sent me an email confirmation. Then I try to log back in. But they say my email does not exist and I must not be a member. I guess being a member for 13 years doesn’t count. The last app was way better for years, until they stopped updating the schedule a year ago, and I was signing up for classes that didn’t exist. **Developer response:** Hi, we're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you! ### 1/5 — Not Working *2022-11-15* Within the new app, members are receiving the error “your membership does not have access to this gym”. Members are unable to reserve classes and critical childcare. **Developer response:** Hi, we're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you! ### 5/5 — Works easily now *2023-01-14* Bugs seems to have been fixed, and now it’s super easy to book a class or childcare and see reservations. I like that I can tap to add reservations to ios calendar too easily. A muuuch better system now than the old online reservations. **Developer response:** Thank you so much for the awesome review! We're so glad to hear that you're enjoying the app. Your support means a lot to us, and we’re always here if you need anything. Keep enjoying, and we’ll continue working hard to make your experience even better! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*