# YMCA Richmond — user reviews > 178 indexed App Store user reviews of YMCA Richmond by Young Men's Christian Association of Metropolitan Richmond, rated 4.80/5 from 1,156 ratings. - Source: https://appshunter.io/ios/app/ymca-richmond/id1220648966/reviews - App overview in markdown: https://appshunter.io/ios/app/ymca-richmond/id1220648966.md - Rating breakdown: 5★ 968 · 4★ 141 · 3★ 22 · 2★ 7 · 1★ 18 ## What do users think of YMCA Richmond? Overall sentiment: positive **Pros** - 👍 User-friendly and intuitive - 🚀 Convenient class booking - 💡 Helpful notifications and alerts - 🔒 Secure login and access **Cons** - 🐛 Occasional glitches and crashes - ⏱️ Limited class booking window - 🔍 Difficult to navigate all locations **Commonly reported bugs** - Login issues and app not recognizing credentials - Class schedules not loading properly - Frequent app crashes and freezes **Most requested features** - Ability to book classes 24 hours in advance - Waitlist notifications when spots open up - Customizable class filters and saved searches ## Newest reviews (20 of 178) ### 4/5 — Great app *2026-07-05, version 2.5* Easy to use and book classes and register for kids classes and sign in ### 4/5 — Anil Shah *2026-06-23, version 2.5* Easy to understand and user friendly ### 5/5 — Convenient and easy to use *2026-05-18, version 2.5* I live being able to book my classes with just a few clicks! I like the filters and other notifications about important updates & announcements ### 5/5 — Muy útil *2026-05-12, version 2.5* Excelente para reservar y conocer las clases del ymca! ### 5/5 — Useful app *2026-04-22, version 2.5* This is so much easier to sign up for classes than a computer! ### 4/5 — Good *2026-04-16, version 2.5* Good ### 5/5 — Book classes, track workouts *2026-04-06, version 2.5* I use the Y app to book classes and to log the exercises I do in my workouts. It works well for doing these things. ### 5/5 — Awesome *2026-03-24, version 2.5* This is such a clean and kept facility with a wonderful amenities ### 5/5 — My Y. *2026-03-20, version 2.5* I love my Y. It gives me mental and physical Fittness. I am looking forward to come there every morning in 2025. Thank you My Y. Ranna. ### 5/5 — Love it *2026-03-16, version 2.5* Great place ### 4/5 — Easy to use *2026-03-15, version 2.5* I wish I could book classes 24 hours in advance, but other than that, I really like the convenience of this app! ### 5/5 — Y class *2026-02-17, version 2.5* Easy way to sign up for class!! ### 4/5 — Y app *2026-02-09, version 2.5* Most of the time the app makes registration and access to y programs easier Occasionally there are glitches but overall this is a good app ### 5/5 — Easy *2026-02-05, version 2.5* Love booking on app. ### 5/5 — Easy Going *2026-02-03, version 2.5* I love this app because it’s so easy to use and understand. ### 5/5 — Love the updated App *2026-01-14, version 2.5* Now you can see all of the offered classes at local Ys at one time. ### 5/5 — Easy to use! *2026-01-13, version 2.5* I like being able to easily see which classes are coming up, how full they are, and then to be able to book (or cancel) with ease. ### 4/5 — Usually Reliable *2025-12-22, version 2.5* I utilize this app. To log into classes at certain times of the year track my activity levels, and compete with otherwise members on that in a fun manner. I also like the fact that it alerts me to cancellations, and how many people are signed up for particular class when it’s starting to get full. It tells me if there’s a new teacher assigned to our class, and it gives descriptions of the classes as well. Overall, a good app for the YMCA purposes. ### 5/5 — YMCA app *2025-12-09, version 2.5* Very useful-Would be easier if you could sign up 24 hrs in advance. Also- if app showed when you were off waitlist and booked. ### 5/5 — Workout today *2025-12-08, version 2.5* Great staff, fun and friendly classes for all types. Secure and caring child care. ## Most critical reviews (10 lowest-rated) ### 1/5 — infuriating *2023-04-27* every time this app is updated, it doesn’t work, for days. You must delete the app, reinstall, login and find that you can’t book a class because only one location shows and you can’t select another, or, every activity shows and you can’t filter, or it just won’t let you log in. you must book classes through the app and the app is constantly broken. ### 1/5 — App no longer useable since update *2023-02-11, version 2.0* I can log in to the website, but when I put in the same log in credentials into the app, it says “Become YMCA of Greater Richmond member today to unlock YMCA of Greater Richmond app and benefits”. The support page the app store link directs me to is useless as well. There is no place to submit a support ticket for this issue. App is completely unuseable now. ### 1/5 — Doesn’t work *2023-02-08, version 2.0* The previous version, while a little clunky, worked fine. This version won’t even open or allow me to enter my password. ### 1/5 — Not a functional app *2023-02-02, version 2.0* The app isn’t functional. With the recent update I had to delete the app, add it back, and then actually go in person to give my email address again. Now classes at my Ys won’t show in the app. Get better app support! ### 1/5 — Refuses to allow you to login *2020-10-13, version 1.38* Each time I attempt to login with my credentials that I know are correct, the app tells me it does not recognize my email address. Therefore, I cannot use the app at all. ### 1/5 — Re-installed twice, won’t update *2020-05-27, version 1.38* I liked the older version much better. I’ve installed this twice and it still won’t update my “activity level “ accurately and frequently drops workouts I’ve entered. ### 1/5 — Bring back the old class schedule! *2017-09-02, version 1.3* Not a fan at all. Schedules don't show up the way they did on the old app. I don't want to scroll through every activity, and it's a pain to have to filter by location and activity every single time I want to look at the class schedule. ### 2/5 — App keeps crashing *2023-03-02* The app has been crashing lately. My saved classes disappear and I have to choose them over and over again. This morning, no matter the class chosen or gym location, there was an error message that no classes are scheduled. I only found this out because I needed to cancel a reservation and I kept getting an error that it wasn’t going through. When I refreshed the app it began to show these issues of not having any classes. ### 2/5 — Slow to load *2018-08-03, version 1.27* This app is difficult to maneuver and very slow to load! ### 3/5 — Good App *2025-07-22, version 2.2* Easy to add/cancel classes. Great job at updating closures as well. It would be nice if it was clear when classes will be available to book. Time of day and favorite class filters would be nice. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-27, version 2.5* Very user friendly ### 5/5 — Effective *2026-08-20, version 2.5* I like the options and ease to navigate app. ### 5/5 — Good app *2026-08-10, version 2.5* The app is great. Only issue is when it signs you out. ### 5/5 — Beautiful place! *2026-08-07, version 2.5* Helpful app! ### 5/5 — Chair Yoga *2026-06-22, version 2.5* Great Class ### 5/5 — YMCA *2026-06-17, version 2.5* This Is Not Just A Gym! It’s So Much More! You Meet The Best People, People You May Not Have Ever Met Before! I Do Alotta Aquatic Fitness & The Trainer’s Or Amazing, And It Has Been Such A Place That You Can Just Be Yourself And Workout At Your Own Pace!!! I Absolutely Love This Place!!!! ### 5/5 — Love the app *2026-06-17, version 2.5* Very convenient to see all of the programs and sign up classes. It works with no problem. ### 5/5 — Easy to use. *2026-05-29, version 2.5* The app is easy to use. ### 5/5 — Chester YMCA *2026-05-28, version 2.5* I find everyone helpful, clean locker room’s. Great hours, indoor pool! ### 5/5 — Gentle Fusion *2026-05-18, version 2.5* Love this class! As a senior member, It’s just the right class to challenge my movements but not over exert me. And instructor Tara! Love this chic! She keeps us entertained, encouraged and smiling! I am truly grateful! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*