# YO Mobile — Modern Fun

> Mobile service for seamless connectivity across the U.S., Mexico, and Canada. (iPhone/iPad app by Yonder Media Mobile.)

- Source: https://appshunter.io/ios/app/yo-mobile/id1467963254 (this page in markdown: same URL + `.md`)
- Developer: [Yonder Media Mobile](https://appshunter.io/developer/1463274001)
- Category: Utilities, Entertainment
- Price: Free
- Rating: 4.60/5 from 546 App Store ratings · 42 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.1 · 409 MB
- Languages: American English, French (France), German (Germany), Mexican Spanish
- Released: 2020-08-07
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/yo-mobile/id1467963254/reviews.md

## What is YO Mobile?

YO Mobile: Connection That Moves With You.
Discover YO Mobile - one plan, everything you need, nothing you don’t. Stay connected with real connectivity that goes wherever you go, with unlimited talk, text, and data, plus exclusive entertainment built right into the app.

One Plan. Everything Included.
Solo YO - our single, straightforward plan with no surprises.
- Unlimited Talk
- Unlimited SMS
- Unlimited Data (5G)
- Wi-Fi Calling
- Voicemail & Visual Voicemail
- Call Forwarding & 3-Way Calling
- 30-day fixed billing cycle

Entertainment That Travels With You
Stay entertained with exclusive in-app options:
- Movies & Series: Watch the latest releases and classic favorites
- Music & Radio: Access a wide range of playlists to fit any vibe
- DJ Sets: Enjoy live sets from top DJs

Why YO Mobile?
- Simple Pricing: One plan, one price
- Reliable Service: Real connectivity, wherever you go
- No Hidden Fees: Fixed 30-day billing, always
- Premium Entertainment: Movies, music, and live sets, available wherever you are

Download the YO Mobile app today and experience mobile service the way it should be - simple, reliable, and built on real connectivity.

## Key features

- Borderless family plans (U.S. & Mexico)
- Single monthly bill
- Free social media data
- International calling and roaming
- Exclusive movies and series
- Music and radio access
- Live DJ sets

## What do users think of YO Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast and reliable service during free trial period
- 💰 Affordable pricing and value for money
- 🎮 Entertainment features and NFT minting capability
- 👥 Family plan options available
- 📱 High-speed data when service works
- 🌟 VIP treatment and community feel
- 🎙️ Quality entertainment content and radio programs

**Cons**

- 😤 Extremely poor and unresponsive customer service
- ⏱️ Customer support takes days or weeks to respond
- 🚫 Service stops working after payment/trial ends
- 💳 Unauthorized charges and difficult refund process
- 🔌 Throttling and service degradation after payment
- 📵 No live phone support available
- 🤖 Robotic and copy-paste customer service responses
- 🌐 Language settings stuck in Spanish with no toggle option
- 🚫 Impossible to cancel without speaking to support
- 🔐 Security concerns and potential unauthorized device access
- ⚠️ False advertising and bait-and-switch tactics
- 🔋 Battery drain and device overheating issues
- 📱 App crashes and freezing problems

**Commonly reported bugs**

- eSIM activation not working
- Service stops after payment despite successful charge
- Unable to log into account (app version)
- Network not appearing on phone
- Incorrect APN configuration for international use
- App crashes and freezing during support interactions
- Cannot transfer phone number
- iPhone compatibility issues with eSIM
- Auto-pay cannot be disabled
- Device glitches, battery drain, and overheating after signup

**Most requested features**

- Language toggle option (English/Spanish)
- Live phone support number
- Self-service cancellation option
- Remote account management features
- Improved SIM card ordering through app
- Better number porting process

## Recent user reviews (10 of 42)

All indexed reviews: https://appshunter.io/ios/app/yo-mobile/id1467963254/reviews.md

### 5/5 — Servicio rápido y humano

*2026-06-09, version 4.12.0*

Excelente servicio al cliente. Siempre responden muy rápido y realmente se ponen en los zapatos del cliente para encontrar la mejor solución. Se nota su compromiso por ayudar y brindar una buena experiencia. ¡Muy recomendable!

### 5/5 — Yomobile

*2026-03-25, version 4.9.0*

Excelente aplicación, buen contenido y grandes ofertas 10/10

### 5/5 — Atención al cliente

*2026-02-18, version 4.8.1*

Tuve un problema con mi plan pero me ayudaron a resolverlo rápido, gracias a Ari y a Memo que me ayudaron a resolverlo

### 1/5 — Worst experience ever

*2026-01-18, version 4.7.1*

I do the eSIM and it stop working on the 3rd day , there customers support doesn’t worth it I texted them both email and the app they only text once and disappeared

### 1/5 — terrible service

*2025-07-08, version 4.2.5*

i am sick and tired of the customer service. i don’t know what it is, but they reply very so. and even when they do reply the problem is never solved. i suggest if you have a choice do not use this company because i am regretting it as i type this review.

### 1/5 — Stay Away from This App – Serious Privacy and Performance Issues

*2025-05-24, version 4.2.4*

Ever since I started using this Mexican phone provider, my iPhone has been acting up in ways I’ve never experienced before. The phone glitches constantly, the battery drains abnormally fast, and it gets unusually hot. I’ve even seen my screen freeze and typing delays, which has never happened until after I got the free trial.

What’s even more disturbing is that I never authorized auto-pay, yet they charged me anyway. There’s no clear way to contact customer service—no live support number, no real help—which raises major red flags.

I strongly believe they’re accessing devices using IMEI numbers. It feels like my phone has been compromised since the moment I signed up. Something is seriously wrong here.

Do not download or use this app. There are better phone providers out there.

### 1/5 — Horrible customer service and impossible to cancel

*2025-04-03, version 4.1.8*

I canceled this line after some horrible experience and yet I was still charged and dealing with their customer. Service is ridiculous. They have one person that answers everything. Her name is ASYA and honestly that person should not be working there.  The only response I’ve gotten from her is the scripted intro that she pasted saying that she’s going to be your ninja for the day but like a ninja, she just disappears and never comes back on the line.

### 1/5 — Poor Customer Service

*2025-03-29, version 4.1.8*

Because I cannot get an answer from Customer Service after writing them about my problem my phone is disconnected. They’ve charged my account and has received the money 10 days before the bill was due. But yet my phones turned off. I can’t get an answer from Customer Service . I write them with my concerns and I get back. How can we help you? I’m here to help if you need assistance let me know. After I already reached out for help.!

### 1/5 — No help

*2025-03-16, version 4.1.7*

I’ve been waiting and waiting for someone to answer me and reset my network since my data isn’t working, I payed and I can’t even use it, this happened last month when I paid my bill my service stopped and the guy manually went in and reset my network and then it worked perfect, but this month I can’t get nobody to do it for me, so upsetting

### 1/5 — Scam

*2025-03-13, version 4.1.6*

I’ve been trying to get in touch with the customer service after making purchase and I can’t activate the eSIM

## Frequently asked questions about YO Mobile

### What does YO Mobile offer?

YO Mobile provides mobile service with a focus on borderless connectivity across the U.S., Mexico, and Canada. It offers flexible family plans, a single monthly bill, and includes free social media data. Users can also access exclusive entertainment options like movies, music, and DJ sets.

### What are the key features of YO Mobile?

Key features include borderless family plans that cover members in the U.S. and Mexico, simple family billing under one plan, international calling and roaming across North America, and free social media data on all plans. It also provides exclusive entertainment options such as movies, series, music, and live DJ sets.

### How much does YO Mobile cost?

The provided description does not specify exact pricing details. However, it emphasizes 'Flexible, Affordable Plans' and 'Simple Family Billing' under one plan, suggesting a cost-effective approach to mobile service. Users are encouraged to download the app for more details.

### What regions does YO Mobile cover?

YO Mobile offers borderless coverage across North America, specifically including the U.S., Mexico, and Canada. Each mobile line can be based in either the U.S. or Mexico, with international calling and roaming included throughout these regions.

### Who is YO Mobile designed for?

This service is designed for individuals and families who value connectivity across North America, especially those with family members in the U.S. and Mexico. It's ideal for people who need seamless mobile service, flexible plans, and integrated entertainment options regardless of their location within North America.

## Version history (last 5 releases)

### 4.14.2 — 2026-08-13

What’s New in YO Mobile

Say hello to Solo YO — our one and only plan. Unlimited talk, text, and 5G data with real connectivity that moves with you. 
No surprises, no hidden fees, just simple mobile service done right.
We’ve also made a few tweaks under the hood to make sure everything runs smoothly for our US users.

Thanks for joining the YO family!

### 4.14.1 — 2026-07-05

What’s New in YO Mobile

Say hello to Solo YO — our one and only plan. Unlimited talk, text, and 5G data with real connectivity that moves with you. 
No surprises, no hidden fees, just simple mobile service done right.
We’ve also made a few tweaks under the hood to make sure everything runs smoothly for our US users.

Thanks for joining the YO family!

### 4.14.0 — 2026-06-30

What’s New in YO Mobile

Say hello to Solo YO — our one and only plan. Unlimited talk, text, and 5G data with real connectivity that moves with you. No surprises, no hidden fees, just simple mobile service done right.
We’ve also made a few tweaks under the hood to make sure everything runs smoothly for our US users.

Thanks for joining the YO family!

### 4.13.0 — 2026-06-09

Improvements
- Enhanced the in-app CURP verification experience for existing users, making it easier and more seamless to verify CURP information directly within the app.

Other Updates
- Minor bug fixes and performance improvements to enhance overall app stability and user experience.

### 4.12.0 — 2026-05-29

- General bug fixes and performance optimisations

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## More apps by Yonder Media Mobile

- [Scurry](https://appshunter.io/ios/app/scurry/id1613372863)
- [The Broken Society](https://appshunter.io/ios/app/the-broken-society/id6443490247)

All apps by Yonder Media Mobile: https://appshunter.io/developer/1463274001

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*