# YoChi — user reviews

> 46 indexed App Store user reviews of YoChi by Redcat Pty Ltd, rated 3.07/5 from 124 ratings.

- Source: https://appshunter.io/ios/app/yochi/id1539528624/reviews
- App overview in markdown: https://appshunter.io/ios/app/yochi/id1539528624.md

## Newest reviews (17 of 46)

### 3/5 — Birthday not working

*2026-06-27*

when setting a birthday, the app relays the birthdays off of the current date

### 2/5 — Never any offers under treats.

*2026-03-20, version 3.6 - 26.01.01*

They make so much money from us but cant offer customers any offers and treats

### 3/5 — Points history

*2026-02-03*

What happened to the points history? I used to be able to track the ins/outs.

### 1/5 — Gather personal data with no permission

*2026-01-28*

Every time I’m close to a yochi store, there is a notification. They manage to bypass any data sharing limitations, and differently from any other app in the store, you cannot disable location or notification in the settings. Absolutely disgusting how they worked to gather your information without your approvals or disabled all possibilities to safeguard yourself.

### 1/5 — Doesn’t work

*2026-01-25, version 3.5 - 25.06.03*

Won’t let me login or reset password, but when I try to make a new account it says it’s already in use….

### 1/5 — Authentication Code

*2026-01-15, version 3.5 - 25.06.03*

The authentication code never sends so it is impossible to log in to begin with. I’ve checked my spam.

### 1/5 — The app don’t work

*2025-12-31, version 3.5 - 25.06.03*

It asks for a membership number than says invalid email address

### 1/5 — Authentication Code Loop :(

*2025-11-08, version 3.0*

We love YoChi but this app doesn’t work. It’s stuck in an authentication code loop.

### 1/5 — Password Reset Broken

*2025-09-22*

It never sent out the email… Also if the app is already asking for the mobile number at sign up, why can’t we just do everything over SMS???

### 1/5 — Verification error!

*2025-09-14, version 3.0*

Could not verify my account! There is sms verification but i have not received any message!

### 1/5 — Too many verification steps

*2025-08-12, version 2.4*

I just want to view my account details without clicking on crosswalks every 5 seconds

### 2/5 — So many CAPTCHAs omg

*2025-08-10*

That was a terrible onboarding experience. I had to do 10 CAPTCHA verification images to prove I’m not a bot. You clearly have a bot problem and are trying to solve it by saying “just add another CAPTCHA image”. I facepalmed so hard I nearly cracked my skull.

### 1/5 — Cant even get past the verification screens

*2025-07-25, version 2.4*

What a ridiculous security screening for a simple shop app, absolute trash. Love Yo chi, please fix this

### 1/5 — Sign up

*2025-07-13, version 2.4*

Worst app too many verification steps!!!!

### 1/5 — Verification steps too much

*2025-06-21, version 2.4*

I can open it except do the verifications but it’s takes hours and I still could get it done

### 3/5 — Too many verify steps !!

*2025-06-12*

I like the idea of this app but having to verify and click the images every thing i open is really annoying. even once im in my account it does it

### 2/5 — Insane Captcha loop

*2025-06-01*

I love yochi, but the app has been kind of insane lately. I had to solve over 20 captchas in a row to be allowed to log in on my new phone. I will go pretty far for frozen yogurt obviously, but that was pretty excessive.

## Most critical reviews (10 lowest-rated)

### 1/5 — Annoying Notification

*2026-08-11*

I constantly go to somewhere close to Yochi, I keep receiving the notification despite: disallows tracking, no background app refresh. Its so annoying and there’s no way to turn it off in the Settings menu

### 1/5 — Breach of privacy act + location tracking

*2026-08-05*

I’ve reported this app to Apple — as others have said, it seems they are tracking location without permission AND sending notifs even when notifs are turned off. How did this pass your compliance team? Straight up illegal.

### 1/5 — Privacy Concerns

*2026-07-13*

I have not shared my location with this app, and I have notifications turned off, yet I still received a notification telling me I was near a Yochi store.

How is that even possible? If the app doesn’t have permission to access my location or send notifications, it should not be able to infer where I am or contact me in this way.

This raises serious privacy concerns and completely undermines my trust in the app. The developers need to explain exactly how this happened and what data is being collected behind the scenes.

### 1/5 — WHAT A JOKE

*2026-07-11, version 3.9 - (26.03)*

Southland Yo-Chi QR code doesn’t even work. Verification link doesn’t work. App developer must be doing a terrific job!! Piss app!!

### 1/5 — Can’t even access the app

*2026-07-01, version 3.9 - (26.03)*

Can’t even register as a user. Try click on the verification link and keep receiving an error “verification failed unknown error”. No next steps

### 1/5 — Verification failed

*2026-06-25, version 3.9 - (26.03)*

After so many tries and resent sms I’ll give it up I would have loved to have the app for my daughter but this is just annoying

### 1/5 — Password field not working during signup

*2026-05-09, version 3.9 - (26.03)*

Password field not working during signup and showing minimum 2 characters error all the time

### 1/5 — This need to be fixed

*2026-05-03, version 3.6 - 26.01.01*

I only have Gmails and I have tried log in with two different gmails and double checked and Yo-Chi never sends a code or anything so I can’t even use the app

### 1/5 — Very basic app, still doesn’t work!! Zero stars..

*2026-02-24*

Whoever made this app probably doesn’t use the app. It’s terrible to say the least. Found it very difficult the verify account and there are no offers in the offer section!! What’s the point other than basic earn and a very clunky experience. No thanks.

### 1/5 — Sms Verification isn’t working

*2026-01-28, version 3.5 - 25.06.03*

Soo im trynna register so i can have an account and it wont send an sms code..

## Most praised reviews (10 highest-rated)

### 5/5 — Ellie

*2026-02-02, version 3.5 - 25.06.03*

Thanks Ellie for yochi

### 5/5 — Soo amazing

*2026-01-20*

When my friends ditch me I can still rely on yochi to be there

### 5/5 — LOVE THIS APP!! 💗💞

*2025-09-25*

my whole family are massive YO-CHI fans! we love seeing all the new merchandise, new toppings, earning points to get a free yo-chi, and new decor every couple of months! the employees are so kind and special towards us, also very respectful! whenever my kids have a bad day i treat them to yo-chi, and they always return to the table smiling ear to ear! we have been customers since yo-chi came to coogee, NSW, and when they brought out the app we were so happy! i got my daughter the jaguar bear for her birthday last year and she brought it to school with her and her friends loved it!! we love the mango and strawberry swirl, and of course a good choccie! my kids ask every day after school “can we pleaseeeeeee go to yo-chi??? 🥺” and i need to cave in because honestly, i crave it too! they love collecting points to get free ones and rewards, one time we got 20 points so they both could have a free cup! we are actually obsessed and this app was so helpful! thanks yo-chi!! 💗💗💗

### 5/5 — Tick

*2024-06-26, version 2.0*

Yochi is so alpha sigma

### 5/5 — 🕊

*2021-09-10, version 1.5*

♥️♥️♥️♥️👄♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

### 5/5 — LOVE IT 🥰

*2021-02-09*

I honestly am obsessed with this app- genius idea for those who love a last minute yo-chi run 🥰🥰
Yo-Chi have done it again, always thinking about their customers and giving them good deals 🤩.
I go to yo-chi Malvern all the time and now that i have my Co-Chi bowl (sooo cute and a discount every time!! ) and this app i feel like i am saving money left, right and centre 💰💰
Honestly, very impressed 🥰

### 5/5 — My new favourite app!!

*2021-02-07*

I have always loved coming to yo-chi and I never thought it could get any better until this app launched! It was so fun and exciting to read all about yo-chi and it was so easy to navigate! I could easily see how many points I had and even realised I had enough points for a free yo-chi! Having this app also made it so much easier to use my points as I am always forgetting my card but now it’s right there on my phone! It was so easy and helpful! This app is an absolute must have for any yo-chi customer and is now honestly one of my favourite apps! I can’t wait to see how many more points I get next time I go! 😁😁😁

### 5/5 — Amazing!!! BEST loyalty app I’ve used ❤️❤️❤️

*2021-02-07*

As someone who always forgets their loyalty card this app is a lifesaver ❣️❤️ if you’re here often (like me lol) it’s rly good bc you can collect points and get free stuff 🌹 and you get a free 241 voucher for registering atm!! Amazing hehe love it

### 5/5 — Excellent app

*2021-02-07*

Gee Whiz! Just before I thought the best frozen yoghurt store in Melbourne couldn’t get any better. SHAZAM! 🎆🎆241 deal! Who doesn’t love a 50% discount, especially when it’s at your favourite dessert parlour 😋😋🍦🍦

### 5/5 — YAY

*2021-02-07*

Couldn’t be happier that I can now use the app instead of remembering my card !!!! Personally Hawthorn is my favourite store but keen to try the others. Great service, great vibe, great yogurt. Enough said.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
