# Yohana — Concierge service for families

> Family concierge service for delegating tasks and managing to-do lists. (iPhone/iPad app by Panasonic Well LLC.)

- Source: https://appshunter.io/ios/app/yohana/id1521560825 (this page in markdown: same URL + `.md`)
- Developer: [Panasonic Well LLC](https://appshunter.io/developer/1521561127)
- Category: Productivity, Lifestyle
- Price: Free
- Rating: 4.50/5 from 432 App Store ratings · 45 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 160 MB
- Languages: English, Japanese
- Released: 2021-09-14
- Data updated: 2026-06-10
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/yohana/id1521560825/reviews.md

## What is Yohana?

We’re Yohana, the concierge for busy families. Become a subscriber and delegate your to-do list to a team of real people.

Get projects of any size off your plate so you can spend time with family (or even make time for yourself).


WHAT WE CAN DO FOR YOU

Offload meal planning
Plan family travel & day trips
Plan parties and other events
Get home repairs done
Purchase gifts
And so much more. We’re here for you—just ask.



HOW IT WORKS

• Hand things off to your Yohana team. Easily delegate tasks to your Yohana Team via the desktop or mobile app. Choose from one of our featured to-dos, find tasks by category, or create a custom to-do of your own. 


• Dial in on the details. Our guided to-do intake makes it easy to tell your team exactly what you need. They’ll see the project or task all the way to completion, no matter the size. Along the way, you can discuss tasks with your team, review proposals and give feedback. 

• Watch your to-do list shrink from anywhere—and find more room in each day for your family to thrive.

## Key features

- Delegate to-do lists
- Meal planning
- Family travel planning
- Event planning
- Gift purchasing
- Home repair coordination

## What do users think of Yohana?

Overall sentiment: negative

**Pros**

- ✅ Helpful with research and curation of options
- 💼 Useful for trip planning and itinerary creation
- 🎯 Good for delegating time-consuming tasks
- 💰 Reasonable pricing for the concept
- 🔄 App improvements over time
- 👥 Competent assistants available (when engaged)
- 📱 Functional app interface (when working)

**Cons**

- ⏱️ Extremely slow task completion
- 🚫 Frequent task failures and incomplete work
- 📱 App crashes, glitches, and slow loading
- 🔐 Poor login system requiring constant password resets
- 😤 Unresponsive assistants and ghosting
- ❌ Poor quality work and lack of attention to detail
- 🌍 Outsourced to low-quality overseas workers
- ⚠️ Inconsistent service and assistant turnover
- 🤝 Lack of human contact and onboarding
- 💸 High cost relative to actual value delivered
- 🚨 Unreliable for time-sensitive tasks
- 🔍 Limited task capabilities and restrictions
- 📞 No phone, email, or iMessage communication options
- ⚡ Requires excessive hand-holding and follow-up
- 🎭 Misleading marketing and false advertising

**Commonly reported bugs**

- Login system failures and password reset loops
- App crashes and freezes
- Slow message loading and chat failures
- Task submission error messages
- Unable to load task details
- Persistent ghost notifications
- Conversation tracking issues across multiple assistants
- Slow app performance and loading times
- Janky user interface and poor responsiveness

**Most requested features**

- Task prioritization and urgency levels
- Task categorization (Home, Work, Personal)
- Calendar integration with shared date visibility
- Image and video attachment capabilities
- Threading and organized conversation structure
- Multiple household account holders
- Email and phone communication options
- Detailed task editing capabilities
- Saved customer information (names, DOB, insurance)
- Personal onboarding call with human assistant
- Better task assignment matching based on location
- Real-time status updates and transparency
- Ability to order items directly through platform

## Recent user reviews (10 of 45)

All indexed reviews: https://appshunter.io/ios/app/yohana/id1521560825/reviews.md

### 1/5 — Service failed to act on time-sensitive cancellation, lost $200

*2025-09-16*

I used Yohana for a time-sensitive cancellation on September 5, 2025 at 11:32 AM ET, with a follow-up on September 6. The request was made within their published support hours. No action occurred before my event, and the first reply came on Monday, after the class had already passed. As a result, I lost $200.
What makes this worse is inconsistency. On other tasks, when an associate was out of office, another picked up the task and completed it before the deadline. This time, no one acted, even though the request was urgent and time-sensitive.
Support cited “out of office” and later said the service was shutting down. I’ve filed complaints with the FTC and the California Attorney General. This was a clear failure to perform the service I paid for.

### 3/5 — great if you can get into the app.

*2024-07-12*

This online service has helped me out with a lot of tasks that are time-consuming and they have done a good job. However, every time I try to go and assign a task or log into the app, I have a problem. The login system on both the website and the app are absolute trash. Every single time I need to reset my password, it’s infuriating. It makes me want to stop using the service.

### 5/5 — The perfect virtual assistant!

*2024-06-27*

When I started feeling overwhelmed with my schedule, I looked for virtual help. This was about a year ago. While Yohana is more personal- rather than work-based, they really take a lot off your plate! The price is extremely reasonable for what you get! 

They've also updated their app since I started using them and made it even better. I also feel as if the assistants’ productivity is even more streamlined now. 

Highly recommend!

### 1/5 — Poor experience

*2024-04-19, version 2.20*

taskers dont want to work. They only do what is barely necessary.

### 1/5 — Beware of Long Waits or No Response

*2024-03-15, version 2.19*

I was really excited about this but do not expect this to help you in your daily life. Even planning a trip, it was nearly impossible to get a response. I waited almost 14 days and still no response from my last to-do, so I’ve decided to cancel.

### 1/5 — App is ok, service is worthless and hurts more than it helps

*2024-03-05*

I’ve used Yohana for a few weeks now and so far they have failed to complete every single task I assigned them except one. I asked for school lunch menus that were pescatarian and they sent me ones with meat over and over again with the assistant saying “here’s a menu with no meat.” I asked them to find a great local babysitter and after two weeks of waiting they just gave me the Google results for local babysitter placement services. I asked them to find some gift options for friends and they actually suggested some good things, only to ghost me right after I asked for them to order the baskets. I’ve spent more time trying to fix the failures than Yohana has saved me. They’re a complete waste of money.

And the app is pretty glitchy.

### 1/5 — Awful, should have read most recent reviews

*2024-02-21, version 2.19*

Been tracking this app for a while, and their press coverage. Finally signed up, paid for one month ($129). App promoted me to schedule time with a personal guide. App functionality didn’t work. Contacted support. Said the guide is no longer a feature yet super prominent on app AND mandatory as part of onboarding flow. Submitted a task to test - help booking flights. No insigjts into who sees this, where it goes and when I will get a response. Not secure, bad experience. Do not buy!

### 3/5 — Good in theory, clunky in practice

*2024-02-17, version 2.18*

I really wanted to love this service, and I still do. If it worked it would work wonders for us. But the assistants work very slow, need a ton of hand-holding, and the app spams badge notifications when there aren’t meaningful updates. The app is also slow and the UX feels wonky.

### 1/5 — Really bad interns, not assistants

*2024-02-13, version 2.18*

Doesn’t live up to the promise. They don’t read, frequently make mistakes, take ages to complete tasks, and don’t know how to problem solve.

### 1/5 — DO NOT SIGN UP

*2024-01-24*

I absolutely cannot stand Yohana. It’s a waste of money. Everything found is found by using chat GPT by people that aren’t even in the US. I was told by an assistant that they laid off all US workers so that they only have to pay foreigners pennies. This is a scam. It’s all found using google. Also, my previous assistant told me they pile on LOADS of work for these assistants and give zero credit or value to them. Their work has almost tripled without paying their workers better. Why should we support a company that can’t even treat their workers right?? It’s very odd and honestly makes me sad because the cover of this app seems like it’s actually real and genuine. I’ve also seen tons of reviews that state they delete bad reviews so please be aware and do not get sucked in from false advertisement!!! TREAT YOUR WORKERS BETTER it’s 2024!!!!

## Frequently asked questions about Yohana

### What does Yohana do?

Yohana acts as a concierge service for busy families. It allows subscribers to delegate various tasks and projects to a team of real people. This includes tasks like meal planning, organizing family travel, planning parties, coordinating home repairs, and purchasing gifts.

### How does Yohana work?

Users can hand off tasks to their Yohana team through the app or desktop. You can choose from featured to-dos, find tasks by category, or create a custom to-do. A guided intake process ensures your team understands your needs, and you can communicate with them throughout the process.

### Is Yohana free to use?

Yohana operates on a subscription model. Users become subscribers to access the concierge services. The provided information does not indicate free usage or in-app purchases for core services.

### What kind of tasks can I delegate to Yohana?

You can delegate a wide range of tasks, including offloading meal planning, planning family travel and day trips, organizing parties and other events, getting home repairs done, and purchasing gifts. Essentially, any project or to-do that can be managed remotely can be delegated.

## Version history (last 5 releases)

### 2.36 — 2025-09-04

– Improvements to your Yohana app experience

### 2.35 — 2025-08-05

– Improvements to your Yohana app experience

### 2.34 — 2025-06-11

– Improvements to your Yohana app experience

### 2.33 — 2025-02-26

– Improvements to your Yohana app experience

### 2.32 — 2025-01-23

– Improvements to your Yohana app experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
