# Yonder Rewards Cards — user reviews > 117 indexed App Store user reviews of Yonder Rewards Cards by Yonder Technology Ltd, rated 4.38/5 from 26 ratings. - Source: https://appshunter.io/ios/app/yonder-rewards-cards/id1567607694/reviews - App overview in markdown: https://appshunter.io/ios/app/yonder-rewards-cards/id1567607694.md - Rating breakdown: 5★ 22 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## What do users think of Yonder Rewards Cards? Overall sentiment: mixed **Pros** - 👍 Intuitive and sleek app design - 🚀 Quick and responsive customer support - 💳 Premium metal card appearance - 🎁 Unique experience-based rewards system - 🌍 No foreign exchange fees - 💰 Easy points earning on purchases - 🔐 Smooth transaction approval process - 📱 User-friendly interface and navigation **Cons** - 🚫 Extremely low initial credit limits - 💸 Hidden fees and misleading pricing - 🔒 Poor fraud protection and security - ⏱️ Slow customer service response times - ❌ Frequent account closures without explanation - 🎯 Limited and unclear rewards redemption - 💳 Debit card unavailable without reason - 🤖 Chatbot-only support with no phone option - 📊 Incorrect billing amounts displayed - 🚫 Restrictive eligibility criteria **Commonly reported bugs** - App crashes during payment attempts - Login treated as new application after logout - Persistent 'something has gone wrong' error messages - Application process stuck at ID verification - Glitchy signup process with unfillable fields - Points redemption not working properly - Transaction history syncing issues - Magic link sign-in code validation failures - Chatbot conversation window closes after 24 hours - Card blocking due to location changes - Account freezing with unexplained reasons **Most requested features** - Phone support option instead of chatbot only - Direct debit functionality - Supplementary/additional cards - Apple Watch notifications - Apple Wallet transaction sync - Budget tracker integration - Online website login alternative - Pro-rata refunds for unused points - Spare change points collection pot - More varied monthly experiences - Ability to choose custom PIN - Cancellation option within app ## Newest reviews (10 of 117) ### 2/5 — Card easy - careful with PIN *2026-07-18* The card itself was very easy to set up, and added to digital wallet straight away. When ordering the physical card - I had to set the PIN. Normal stuff, enter once, then enter again to confirm. Again - no problem. Physical card arrived in 2 days. Big plus. First time use of physical card requires chip and PIN. Went to use card twice and was told incorrect PIN, so paid with alternate means. Checked the app, and the card I’ve received has a random PIN. The only way to change PIN is to order a new card. Fingers crossed it turns up with the PIN that I set next time. Make sure you check the PIN before you try to use the physical card. It may not be the one you set! ### 2/5 — Pointless *2026-06-03* All fine and well until you need to use the card abroad, they’ll then block transactions you make in person with no way to approve them (actual banks let you do this). Then if you try to make the payment again they suspend your account for an indefinite time until you re-verify your drivers license with only Otto the AI to answer for their actions. Finally resolved after a human reviewed the verification via a third party, slow response and resolution since there’s no direct number to call. ### 1/5 — Worst app *2026-03-03, version 5.18.1* Worst app ever they deducted charges without customer permission it’s a such fraud app don’t install it ### 1/5 — Raging !!! *2026-02-28* So I set this up and all was rosy, until they decided that my card would be blocked !!! Because my location changed within the uk. This left me stuck as I only put money into that account to gather points. I could not use my card, nor could I use the app to withdraw the cash. This was a Friday evening and I am told via a ‘Chatbot’ (no phone number available), that I will be waiting until the next working day, MONDAY !!!! To access my money. PATHETIC !!! I want my money out of this and close it down, rapid !!! AVOID THIS SAD EXCUSE OF A COMPANY TO STORE YOUR FUNDS. 2026 and you don’t have a phone or staff? Back to the drawing board I’d say. ### 2/5 — Really confusing app *2026-02-17, version 5.16.1* The interface and layout of this app are totally baffling to me, I’m constantly hunting around to do the simplest things. At least the help chat is responsive because you’ll be using it a lot. And for some mysterious reason you can’t even choose your own PIN. ### 2/5 — Misleading *2026-02-16, version 5.16.1* If you want to claim introductory offer of 10£ - which is eligible only on your first purchase - then be aware that your purchase will not be eligible for any points. You have to choose between the 10£ or the points. Which is v cheeky of them. So make sure your first purchase isn’t a big one! ### 1/5 — Terrible Customer Support *2026-02-02, version 5.14.2* My card was stolen and the experience trying to claim back the stolen funds has been a nightmare. Just get connected to a chatbot vía the internal app messaging system, having to reexplain the situation and then get ghosted for a week. Still haven’t got an update from them on the situation. Do not reccomend. It’s not even a good chatbot. ### 1/5 — Fake account *2026-01-20, version 5.12.0* It’s freezing my account and stuck my money and it’s freezing my account bcz only 300 pounds Wht a fake ### 1/5 — Not the best *2026-01-19* Gave me a 1k limit and then I attempted to use the card for first time. They then blocked it for 3 days and reduced my limit to 500. Bad experience so far ### 1/5 — Do not get this *2026-01-03, version 5.9.0* The worst credit card I’ve ever had, they don’t even have basic features like direct debit and supplemental cards. How this product has launched is beyond me. Just go get a normal credit card from a legitimate bank or financial company. The app is poor, the service is poor, the product is poor. I suspect it won’t be around long. ## Most critical reviews (10 lowest-rated) ### 1/5 — credit limit decrease *2026-06-28, version 6.5.0* terrible experience! not recommended and no benefits. also they lowered my credit limit with no prior notice and no explanation ### 1/5 — Don’t get this credit card *2026-06-09, version 6.3.3* This is the worst credit card of all time as they can reduce your limit without any notice. Now imagine you are on a holiday and needs your card but opps the limit has dropped down and the money available is so less and of no use They dropped £6000 just like that without any notice and any reason. Don’t trust this yonder better get an AMEX best to use anywhere in the world. ### 1/5 — Don’t waste your *2026-06-08* If I could give them a zero, I would they are the worst online banking I’ve ever had to deal with. There were free account for no reason asking you to send over your bank statements with all your income. For them to verify your address when it’s other things you can verify, but no, they want your bank statement to be very careful of this company. No they charge you £15 a month for absolutely nothing when you try and use your card at the store. Your card will bounce for no reason knowing that you have money in there don’t even bother wasting your time and your money on this company. They are Rude and they’re very disrespectful. You will send them a message. It takes them a week to reply back then I wanna send you a bombard of messages in one go. But don’t want to reply to you their customer service is absolutely horrendous and it’s not like you’re getting any benefits from this account anyway yes abroad but what you are paying £15 for nothing you have to book your holiday through them to get the insurance and for an online account, why would you want to see anyone’s income? It has nothing to do with them. Please be aware of this bank. I have had so much trouble with them first I couldn’t log into my account because their system was down trying to log it back in was a nightmare the customer was absolute horrendous. You’re emailing them to get Help and you’ve got 10 different people trying to tell you what to do and when you confront them, they will close your account because you say something why you do this? Why do you need my finance information? And then now close your account it just goes to show they’re not legit. ### 1/5 — Worst respect for customer rights *2026-05-29, version 6.2.1* They give credit without a reason, and if they want an explanation as to why it happened, they say we can't explain, meaning that respect for the customer and the customer's wishes for this credit lend doesn't matter. ### 1/5 — If I could leave one star *2026-05-28, version 6.2.1* Absoluty shocking. First I could not log in. It was not accepting my phone number. I called customer service just to talk to AI- that told me that the ticket was raised and hung up. Then when I finally logged in, I wanted to close my account. You can only do it by chatting to Otto (chatbot). That got stuck and does not reply to me. So I can’t close the account. And on top of that o can leave conversation. Which I need to in order to start a new one. What? Honestly. I wish I never set it up in the first place. ### 1/5 — Blatant Omission of Promo Terms *2026-05-08* The Issue: I received an email from Yonder promising a £10 credit for my first transaction over £10. I followed the instructions, made the purchase, and was then told I wasn't eligible because the transaction didn't happen within 7 days of opening the account. The Problem: This 7-day deadline was nowhere to be found in the email. Not in the main text, not in the images, and not even in the fine print at the bottom. Why this matters: Deceptive Marketing: It is impossible for a customer to follow "the rules" when the rules are intentionally or incompetently withheld until after the fact. Wasted Spend: I specifically used this card for a purchase I might have put elsewhere, under the impression I was receiving a reward. Trust Broken: This is a financial services company. If they aren't transparent about a simple £10 promo, it makes me seriously question how transparent they are with their larger fees, interest rates, and credit terms. Final Verdict: Avoid Yonder if you value transparency. A "lifestyle" card should make your life easier, not leave you feeling like you've been scammed out of a promised incentive through hidden, unstated deadlines. ### 1/5 — Worst Service *2026-05-07, version 6.0.0* Worst service recieved from yonder. just permanently blocking customer account and straight away informing can’t able to repay so blocked the account is very stupid. I always paid on time to every other credit cards I hold. Never missed any payments from past 6 years. I did tried Remitly due to some medical emergency purpose and permanently ban on account is never expected from Yonder. Thanks for so not providing good service to customer. ### 1/5 — Shocking *2026-03-23, version 5.22.0* As someone who works in NHS this would have been good but not being able to get a debit card without no reason is absolutely appalling ### 1/5 — Keeping my money hostage *2026-03-19, version 5.22.0* This company is complete shambles on February 9, 2026 a agent called Ali Confirmed on email to confirm a refund on a closed account to be processed within seven days to have chosen bank it’s now the 18th of March 2026 nearly 40 days i’m just being ignored , DERYA ACKNOWLEDGED THE COMPLAINT ON FEBRUARY 23, 2026 her solution to wait for another one month for them to investigate, warning to others do not trust their policies or timelines ### 1/5 — Don’t use it *2026-03-18, version 5.22.0* I’m having trouble changing my pin and trying to talk to customer service they want proof of it so I gave them proof now. I have to wait until they text. The conversations only opens for 24 hours by the looks of it they don’t want to help if I don’t get any response by morning 9 AM I’m closing my account ## Most praised reviews (10 highest-rated) ### 5/5 — Learning *2026-07-14, version 6.6.0* Very impressed about the points system especially for Just Eats being an option as I’m disabled & therefore cannot always get to the shops ‘ ### 5/5 — This is a scam company report FCA AND LONDON CITY POLICE ,NSR LETS CREATE A TEAM OF THE VICTIMS *2026-05-23, version 6.2.0* This app is malware and all of its invevesters are scammers they steals your money also they are promoting illegal activities within there apps ### 5/5 — So much better than Amex *2026-05-19, version 6.1.0* Love my yonder card, the earn and burn rate is amazing, so much better than Amex. ### 5/5 — Yonder *2026-05-02, version 6.0.0* I love them they give the vibes of American Express ### 5/5 — Happily surprised! *2026-05-02, version 6.0.0* I was always a bit wary over cards like this, but I really shouldn’t have been. It’s so much more than a rewards card and is constantly giving me points back on all my spending. It allows me to build up my points to redeem against experiences or even build it up to withdraw as cash back. I even earn points on my rent payments! I switched my main spending from Monzo to Yonder and I couldn’t be happier! ### 5/5 — The best app *2026-04-13, version 5.26.1* Five star banking ### 5/5 — Welcome *2026-02-22, version 5.17.1* So far so good 😊😊😊 ### 5/5 — Mrs *2026-01-25, version 5.13.0* This Yonder credit card are amazing . i thought they where like capital one are some nasty credit card company, but not they are very advanced with application installed and you start to spend straight away comes with a good credit limit top 🌟🌟🌟🌟🌟. ### 5/5 — Great *2026-01-07, version 5.10.0* Its easy to use, customer service has been great when my card was robed. I think the rewards are good, its just good for daily use ### 5/5 — £10 bonus *2026-01-03, version 5.9.0* It actually worked, I got the £10 bonus --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*