# YORK Factory Direct

> Customer service app for YORK Factory Direct products and store information. (iPhone/iPad app by JOHNSON CONTROLS INTERNATIONAL INC.)

- Source: https://appshunter.io/ios/app/york-factory-direct/id1488843726 (this page in markdown: same URL + `.md`)
- Developer: [JOHNSON CONTROLS INTERNATIONAL INC](https://appshunter.io/developer/1488843245)
- Category: Reference, Productivity
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 2 MB
- Languages: English
- Released: 2019-11-22
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/york-factory-direct/id1488843726/reviews.md

## What is YORK Factory Direct?

The YORK Factory Direct mobile app is available to the customers of Johnson Controls International plc. The goal of the app is to provide an enhanced customer service experience with YORK Factory Direct. Through the YORK Factory Direct mobile app, you will be able to:

- Quickly access troubleshooting information on YORK Factory Direct products

- Quickly find YORK system parts

- Opt-in to receive special promotional offers and company updates via in-app alerts and text message

- Stay up-to-date on important YORK Factory Direct events and programs

- Easily locate or contact any of the YORK Factory Direct Stores

## Key features

- Troubleshooting information access
- Find system parts
- Promotional offers opt-in
- Company updates
- Locate stores
- Contact stores


## Frequently asked questions about YORK Factory Direct

### What is YORK Factory Direct?

YORK Factory Direct is a service provided by Johnson Controls International plc. The mobile app is designed to enhance the customer service experience for users of YORK Factory Direct products.

### How do I find parts for my YORK system using the app?

The YORK Factory Direct app allows you to quickly find YORK system parts. Simply navigate to the parts section within the app to search for the components you need.

### Can I get help troubleshooting my YORK product with the app?

Yes, the app provides quick access to troubleshooting information for YORK Factory Direct products. This feature helps users resolve common issues independently.

### Does YORK Factory Direct offer special promotions through the app?

Yes, you can opt-in to receive special promotional offers and company updates via in-app alerts and text messages. This ensures you stay informed about deals and news.

### How can I find a YORK Factory Direct store near me?

The app makes it easy to locate or contact any of the YORK Factory Direct Stores. Use the store locator feature to find the nearest branch and their contact details.

### What devices is the YORK Factory Direct app compatible with?

The YORK Factory Direct app is available for iPhone, iPad, and iPod devices. It is designed to offer a seamless experience across these Apple platforms.

### How often is the YORK Factory Direct app updated?

The app was last updated on June 18, 2024, with version 1.1. This indicates regular maintenance and potential feature additions to improve user experience.

### What is the age rating for the YORK Factory Direct app?

The YORK Factory Direct app has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

## Version history (last 2 releases)

### 1.1 — 2024-06-18

New Parts Lookup feature

### 1.0 — 2019-11-22

No release notes.

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## More apps by JOHNSON CONTROLS INTERNATIONAL INC

- [YORK Chiller Parts Center](https://appshunter.io/ios/app/york-chiller-parts-center/id1497030290)

All apps by JOHNSON CONTROLS INTERNATIONAL INC: https://appshunter.io/developer/1488843245

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*