# Yoshi - Keep Moving — user reviews

> 51 indexed App Store user reviews of Yoshi by Yoshi, Inc., rated 4.46/5 from 1,400 ratings.

- Source: https://appshunter.io/ios/app/yoshi-keep-moving/id992735679/reviews
- App overview in markdown: https://appshunter.io/ios/app/yoshi-keep-moving/id992735679.md
- Rating breakdown: 5★ 1,152 · 4★ 59 · 3★ 18 · 2★ 24 · 1★ 147

## What do users think of Yoshi?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient gas delivery
- 👍 Excellent customer service
- ⏱️ Time-saving
- 💰 Competitive pricing
- 🚗 Variety of services (oil change, car wash, etc.)

**Cons**

- 🕰️ Inconsistent/delayed service
- 🗓️ Frequent cancellations
- 💳 Questionable billing practices
- 🤔 Unclear pricing and subscription details
- 🤖 Poor communication and app issues

**Commonly reported bugs**

- App crashes and freezes
- Incorrect order status and delivery updates
- Billing issues and unauthorized charges

**Most requested features**

- Tighter delivery time windows
- Improved scheduling and rescheduling options
- In-app access to order history and receipts
- Expansion to more locations

## Newest reviews (10 of 51)

### 2/5 — Service discontinued in area without notice.

*2020-05-10, version 5.15*

I loved the service. Weekly delivery. Saved time. Good rate. And then they cancelled me without explanation and refunded me. Even though I also had two months credit that would be added to the renew of my contract that I never got to use. Just terrible customer experience. If they’ve relocated out of the area. Just say that. If you’re bankrupt. Say it. Don’t just snatch away the service. But it doesn’t matter now with covid. But would be awesome during covid. Who wants to touch a gas pump even with gloves now.

### 4/5 — Best Concept

*2019-12-18, version 5.12.1*

My whole house uses Yoshi! We have 3 cars they service at our home and we love it. The concept alone is worth it, but the thoroughness in the service is even better. They are super clean and I never question if the gas actually came. I literally get at the minimum 2 photos to verify my fill up and the best part is they text the rest of my house when I have a fill up scheduled to see if they also need service.

### 5/5 — No freezing at a gas station in winter

*2019-11-11, version 5.12.1*

I’ve been with Yoshi since the beginning, and I love this service. They bring me gas , change my oil , fill my tires with air.  Time is something we don’t have a lot of, and it saves me time. I also don’t have to stand at a pump in -22 degree weather. It may seem like pumping gas doesn’t take a lot of time .. but when you’re outside In the cold every second seems like an eternity. Love my Yoshi service .

### 5/5 — Smart & convenient!

*2019-10-25, version 5.12.1*

As a working mother with a husband that travels for work, so many things fall under my responsibility that could normally be shared with a spouse. Things that Yoshi has released from my worry-bucket: having a full tank of gas every week, oil changes, car washes, wiper blades & rainX. It’s the MOST convenient service and everyone that finds out is so jealous of me until they get over themselves and try it!!

### 5/5 — LIFE SAVERS!

*2019-10-10, version 5.12*

I have been using this company for about a year now, and have no complaints whatsoever!
The cherry on top is being able to schedule a last minute fill-up as I cruised into my garage at work with only two miles left in the tank. Rachel and the team were super helpful, and had me filled up and on my way(without needing Uber) before leaving for the day. Do yourself a favor and download this app and service. You can thank me later!

### 2/5 — Always Cancelling

*2019-09-19, version 5.11*

I have referred 6 or 7 people to use this service. Some have filled so I received my promo others keep getting cancelled on. This week I have tried getting gas with my 50 cent promo 3 times but they say their is no technician near my area. My co worker and I requested service the same day for the next day. She got her gas parked next to me but mine got cancelled because of their bs reasons. This is a waste of time, my cars been low on gas and their customer service rep is no help at all. I will be requesting my money back for the member ship fee. This app is only good for a 2 time use during trial. Don't waste your money on keeping the member ship. Use those 20 and pump gas at your closest gas station.

### 5/5 — YOSHI IS AN ABSOLUTELY AMAZING SERVICE

*2019-08-22, version 5.10*

What a great Idea....gas delivery to your home plus other great services as well like oil change, wiper blades, tire check, car wash and more. As a female I love not having to stop to get gas...especially at night. And the promotion of .99 per gallon is better than a “Groupon” coupon. The quality of gas is top notch! For some reason
I think it seems to burns slower. My second fill request got cancelled because the idea is catching on in the LA area and the demand was really high that day. YOSHI made it up to me and the next fill price was better than the .99 cent. I have passed the promotion onto several friends and family who love YOSHI too!  Rachel is my Custoner Serv Rep and she is always prompt with responses and very knowledgeable and friendly. Best thing I’ve ever signed up for. 
Don’t miss out!! Sign up now. You won’t regret it!!
Bev

**Developer response:** Thank you so much for taking the time to write such a lovely review! We are glad you like the service and I will pass on your feedback to Rachel!

### 3/5 — Mixed feelings

*2019-08-09, version 5.9*

I have mixed feelings about Yoshi. I have been using them for 3 months and although the delivery aspect of service is great, they have only been on time about 20% of the time. I fill up twice a week and on those days I’m literally waiting HOURS for my delivery. The most ridiculous one yet was last week. I was scheduled between 9-1pm, I get a text from Rachel @ 5:45pm!!!! You can’t be serious?! They really need to get this on track soon or I will cancel my membership and stop referring their business to my colleagues.

### 5/5 — Love Yoshi!

*2019-08-09, version 5.9*

I’ve been using Yoshi for 6 months now and I LOVE IT. It’s nice not having to worry about filling up my gas, especially on those days when I’m about to hit empty and don’t have time to go to the gas station. The app is straight forward and easy to use. They even have someone dedicated to sending you text reminders that Yoshi is on their way for your services or if you just have questions you can talk to them directly. They text you once the service is complete and email you a receipt right after. I also like that they’re good about the time frames you give them and are punctual.

The only thing I wish they had on the app was access to receipts/charges.

**Developer response:** We are glad you are enjoying using the service. Also thank you for the feedback. You should be emailed your receipt as soon as we have filled you up but I will feed your comments back to our product team also.

### 5/5 — Great service all around

*2019-07-29, version 5.8.1*

I’ve only been using the service for a few weeks but love it. The service is impeccable (somehow a promo wasn’t applied - not sure if I didn’t apply correctly or it was their error but they didn’t question - they just fixed it immediately). And they are super responsive if you have a question or a hiccup with your timing/car availability. The gas is cheaper than I find anywhere near me. I have yet to match, let alone beat their price near my workplace. It seems like a luxury but I find it alleviates some of the stress of the pre- or post-commute scramble. Highly recommend! And the app is clear, easy-to-use, and with the parking pin is just cool. I like the text/email reminders and confirmations of service. Just very well done.

**Developer response:** Thank you so much for your awesome feedback and we are so happy to hear the service is a stress reliever for you. That is exactly what we aim to be. One less thing on the to-do list!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not worth the extra $20 monthly fee

*2021-07-15, version 6.9*

Not worth the extra $20 monthly fee 
Only convince is getting gas delivered, but if you add gas fee with monthly fee you are actually paying more. 
I’ve had this app and used their service for almost about a year now, it’s started off good, I a fill up scheduled once a week and a car wash twice a month. Lately my service have not been consistent. I would have service scheduled with a time frame. After realizing the service have not been rendered, I reach out to them and ask, if they are running late and forgot to notify me? 
All I get is sorry would you like to reschedule? 
I did, didn’t think much of it but was upset with the fact that I scheduled my service around my work schedule and lunch time. Now I received an email yesterday stating that effective Yesterday evening they will place a hold on my card for $60 and if there’s a fund it will take 2-3 days to get it back. 
Okay, but you’re informing the customer of this change not a month a head or even a week a head. Your information them that this became affective the day before they even receive the email or notice. Although not my case, but I understand some people don’t pay their bills or cards get cancelled or maxed I don’t know what the case is, but customers should at least get more time notice of such changes. 
What will change next? The monthly fee will go up for sure.  Don’t bother with this app or service.

### 1/5 — Mobile price with Costco’s product

*2021-05-12, version 6.8*

Yoshi advertise that they charge their consumer the lowest price in a 2 miles radius. So if that’s to be true. So if Mobile happens to be the cheapest price in a 2 miles radius. so let’s just say for arguments sake that mobil or Shell which advertise tech A part of their service that they advertise. Am I receiving that particular product at a discount price. something that Yoshi actually advertise the cheapest price in a 2 miles radius. Or am I receiving something else at a lesser value. Potentially do harm to my vehicle am I really going to put Costco‘s gas in myVehicle. I think not! so before you do your homework ask questions where exactly are you getting your product from. If you get it from Costco at a price of 3.79 or regular and 3.93 premium. And you selling it to me at 4.50 with a subscription of $20. I don’t see the full value.

### 1/5 — DONT DO IT !!!!!

*2019-11-15, version 5.12.1*

I have requested to cancel my membership for 4 weeks now. All of a sudden their customer service text number is not responding , the app does not allow you to cancel in your own they have to do it for you. But no one will answer, they have charged my account for services that I did not want and asked to have canceled. I have to go through the hassle of disputing this charge through my bank because these idiots won’t cancel this membership. do not sign up with this company , you will never get your gas filled and will just be charge a monthly membership fee for absolutely nothing !!!! Stay away from this company

### 1/5 — My account got flagged for fraudulent activity

*2019-10-14, version 5.12*

I used Yoshi once then recommended my wife and she used Yoshi and I also recommended 4 friends, today I was scheduled for my second fill up with 50 cents credit per gallon but yesterday I received a text stating that my card was declined for the transaction for today so I got up on my day off to go put the money in my account and text them back and told them to charge my card now,they said ok and then I received a text saying my account was flagged for fraudulent activity, How?!!!! Especially since I’m using my debit card and my same card I used last week, now no one is responding and i feel like I got cheated out of my fill up

### 1/5 — Disappointed

*2019-09-30, version 5.11*

Hi Albert, unfortunately we are experiencing high levels of orders and could not find a place on our routes for your Charger today. We apologize for any inconvenience. Please let us know if any other days work for you and we will search for a place on our routes. - Rachel
   Imagine being told this after waiting the whole weekend. From 1:30pm Friday to Monday afternoon following being cancelled once more before. The promotion is either misleading or unsustainable either way it has left my order unfulfilled and my time wasted. (No I didn’t not sit at home the whole time waiting on gas.)

### 1/5 — DISAPPOINTED!!!

*2019-09-30, version 5.11*

So far I’m disappointed. So I signed up to use the app for gas and I have scheduled an appointment numerous times in north Long Beach, CA and Carson, CA and I continuous keep getting a text that they have a high volume that day. I have tried on different days of the week and the same thing keeps happening. Than the day my appointment is confirmed from 9-2 they wasn’t even in route 10 mins before 2pm and canceled it saying my card declined but there was nothing wrong with that card and didn’t give me a chance to re enter the card information. So far highly disappointed

### 1/5 — They’re just horrible. Not even kidding

*2019-09-19, version 5.11*

Dude,

So my family kept raving and raving about this freaking app mostly cause they were trying to get that 50 cent fill up or whatever. Man, so my first fill up was miraculous to say the least. After canceling 4 days in a row, I guess somebody just accepted my order. Fast forward a week later and my husband needed to fill his car up, I mention them hoping they’d might respond faster, but sure enough. They didn’t! Having canceled literally 4 days in a row again. On the day it finally was scheduled , they texted me saying referral abuse and I’d be charged a delivery fee for services I did not receive. Me and my husband have 2 different cars in the same household. So they cancelled his account.  This by far have been the worst subscription I have ever been signed up for. I will be canceling my account and removing this app immediately! They definitely just lost a customer!

### 1/5 — Advertises more than it can deliver

*2019-09-09, version 5.11*

I’m all about saving time especially if it is something that I don’t love doing. The concept of this is great, but the follow through on the company side is seriously
lacking.  My appointment to have my gas filled up was cancelled without me being notified.  I contacted a customer service person about it & they offered to reschedule to a different day & said they have to do that frequently when their schedules get “overbooked”.   The time I wasted dealing with that & trying to workout rescheduling could have easily been avoided by stopping for my own gas.  Until they have enough people to actually provide a service they claim I will be filling up my own gas tank so I know it is done & completed when I need it.  I am cancelling my membership & will not be returning.

**Developer response:** Hi there, We are really sorry to hear you haven't had a good experience with the service. We are currently experiencing high growth in the Los Angeles region. While we are working hard to increase capacity a handful of customers are experiencing cancellations. We have been doing our best to let impacted customers know as early in the day as possible and will work with those customers to re-schedule to another day. Thank you for your understanding as we quickly grow!

### 1/5 — My delivery was canceled.

*2019-08-08, version 5.8.1*

So I finally decided to use the app because my trial period is almost up. I went on the app Wednesday during the day and scheduled a delivery for Thursday morning. Everything was confirmed and then the following day(morning of my delivery)I received an email and a txt saying their routes are full for the day and for me to reschedule. I sort of laughed when I saw this because I had a feeling something was going to happen. Anyways, I sent a txt message to the customer service number and she basically didn’t really help much other then telling me to reschedule for next week. I’m like but I need gas in my car before weekend. So frustrating and clearly they need to figure out scheduling, logistics, and the demand.

### 1/5 — Dont trust any representations they make.

*2019-07-24, version 5.8.1*

From the first phone call when a sales rep began bugging the crap out of me over and over to ask if they could fill up either of my vehicles I said no but I wonder if you could fuel my boat. Then she asked where it was parked etc I said a slip. Then we talked about the hose lengths and I said well it wont reach my permanent slip spot but I can find a place to park for the fill up and she said that sounds great. We talked multiple times after that and I told her I hadnt found a spot yet. Then I found one and even mentioned it was a boat launch and that I would pay for their entry to the ramp they said great. I cleared my afternoon on Monday after waiting for a response by email they said they couldn’t make it. Then I cleared my work calendar again today for the whole day to accommodate then an hour before the window they tell me they cant do boats and have no way of telling me who bugged the crap out of me for the last 4 months! No thank you!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Inspection services

*2024-08-23*

I used this company for my inspection that was required by Uber and was very happy with this service! They were fast, easy to use, and they were patient and kind when answering questions I had. It was really convenient as I could get it done at home and didn’t have to drive 30 minutes to a shop. I was able to get it done before work, with enough time to spare to get breakfast! I loved it, and appreciated the customer service.

### 5/5 — Great

*2023-01-29, version 6.10.5*

This isn’t just a convenience! They provide excellent and caring customer service. They’ve been flexible to my schedule changes. They coordinate with me via text messaging. One time I forgot to update my car location and they contacted me via text to let me know, then once I’d received the message & updated location, they found my vehicle and performed the service. They send me confirming photos via text as they complete the service. The pricing is competitive with the area and I’m extremely satisfied, highly recommend.

### 5/5 — One of my most useful and favorite apps

*2021-10-17, version 6.9.3*

Yoshi is a fantastic service. It’s so nice to not have to worry about having to touch a gas station pump or having to wait for a slot at somewhere like Costco.

I currently get gas every 2 weeks or so, so it’s nice to have a set schedule. And they even come early in the morning between 4 and 9 if you want, so when they do my gas (and anything else) between 4 and 8, it’s all done before I have to head off to the office.

The customer service is very easy to reach too, just a text message away. If there’s an issue pumping your car or doing some other service, they’ll text you right away and give you a few minutes to fix the issue if needed.

I’ve had issues with some of the sub-services like not pumping my tires full of air when I asked, but all in all, it largely works. And when they didn’t do the service, they refunded me that additional fee quickly.

Obviously if you don’t drive very much or have a very short commute, this app really isn’t for you. But if you like the convenience of not having to go to a gas station, this is a good app to get.

### 5/5 — Love!!!

*2021-10-05, version 6.9.2*

I absolutely love the Yoshi service!! It’s so convenient!!  If I have an issue or need to change my schedule I can just send a quick text and I know a real person will see my message and her issue fixed or change my schedule.  I definitely recommend this app to my friends and family!

### 5/5 — If you need gas this need this app

*2021-06-04, version 6.8*

If getting incredibly discounted premium quality gas delivered directly to your vehicle wherever you are parked for at least 4 hours isn’t enough for you to use this app then it should definitely lay be the customer service. 

I must say I am wildly impressed with the direct and personalized service that is offered to the customers of Yoshi. My only small issues with it is that their operating hours can be a but tough with such large windows. But I am sure as they grow they will be able to offer more extended hours. And I do hope they grow to have all the success!

Ps I haven’t tried their add-on car wash services yet, but my neighbor uses it too and they are thrilled.

### 5/5 — Great idea

*2021-01-19, version 6.5.1*

Yoshi is great. I love not having to go to the gas station. The Yoshi app is fantastic, I don’t think I’ve ever had a problem with it. Having the customer service agent Rachele tied right to the app is fantastic , just send Rachele a text and she will take care of it immediately. The time I save is the beat part. This company is changing the game and helping save the environment at the same time. Thanks Yoshi!!!!

### 5/5 — Game changer - consistently amazing! Highly accommodating to changes in location and schedule!

*2020-09-23, version 6.1.1*

I’ve been using Yoshi for several months and they’ve been consistently reliable, accommodating to any change requests I give them (like when I switch locations at last minute), and being very quick to respond. I have enjoyed saving time by not having to fill up my SUV every week - Yoshi does it for me while I’m at work!

### 5/5 — Amazing

*2020-09-14, version 6.1*

Of all the startups out there aiming to make life a little easier, Yoshi is up at the top of our list.  With 2 little kids were constantly in danger of running late, and never having that “aw crap, I need gas” moment when you’re already late is so amazing.  And their gas is often cheaper than where I would normally fill up so the $16 a month is actually less than that when you factor those savings in.  Customer support is awesome too.  Seriously... give it a go.

### 5/5 — Great value. Simple to navigate

*2020-07-27, version 6.0*

I am not technologically hip. So thinking of using an app to manage a mechanical function like filling the gas tank sounded complicated. 
But it is EASY. And so convenient. I can reschedule easily when necessary, have my tires checked as needed, and pay a very good price for the gasoline. The convenience and time savings more than make up for the reasonable service fee. I am a happy Yoshi supporter

### 5/5 — Great Improvement

*2020-02-02, version 5.13.1*

When I started using this service a few months ago, they had major issues with keeping appointments.  It was very frustrating so I cancelled. They tried to gain me back but I declined until one day I told myself to try it again.  They said they hired more drivers and could now accommodate the demand and they were right. They have not cancelled an appointment yet. I’m a very satisfied customer now and very glad I came back to them.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
