# YOU Broadband > Internet service management app for existing customers. (iPhone/iPad app by YOUBroadband.) - Source: https://appshunter.io/ios/app/you-broadband/id1138225761 (this page in markdown: same URL + `.md`) - Developer: [YOUBroadband](https://appshunter.io/developer/1138225760) - Category: Business, Productivity - Price: Free - Rating: 3.70/5 from 821 App Store ratings · 55 written reviews indexed - Age rating: 4+ - Requires: iOS 10.3 · 56 MB - Languages: American English - Released: 2016-09-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/you-broadband/id1138225761/reviews.md ## What is YOU Broadband? Enhanced capabilities and features for existing customers. Technical support on few taps: Login into our App Fix the address (One-time activity) View available engineers in your location Select “Support Now” Confirm and get real time technical support Highlights of the App: Quick Pay for plan renewals Invoice of payment is now a click away Account Details Renewal History Setup Renewal Reminder Real-time technical support Requests history Refer a friend Set up in 2001 by British Gas as Iqara Broadband, YOU Broadband India Limited (formerly known as YOU Broadband India Pvt. Ltd.) is now a subsidiary of Vodafone India Ltd. YOU Broadband is a category 'A' ISP and India's first ISO accredited broadband service provider. One of the leading independent ISPs in India, YOU offers high-speed Internet and voice services through various state-of-the-art delivery platforms to residential, SME and corporate customers in 18 cities. As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country. YOU Broadband offers high-speed data and voice services through the Internet. Primarily, it offers high-speed Internet services to residential, corporate and SME customers. For corporate and SME customers YOU offers dedicated leased line to enable them to send huge amounts of data. First Broadband operator in India to offer 200 Mbps to homes. It is one of the few companies along with the large telcos capable of offering Triple Play services. This means, through one connection customers can access broadband, make voice calls through Internet (VoIP) and watch videos. YOU Broadband offers these services to individual customers in their residences and to corporate category. Stay up to date on YOU Broadband’s exciting offers and latest happenings by following us on social media. Twitter - https://twitter.com/youbroadband Facebook - https://www.facebook.com/youbroadband Send your valuable feedback, comments and suggestions to social@youbroadband.co.in ## Key features - Real-time technical support - Quick bill payments - Invoice access - Account details management - Renewal reminders - Refer a friend program ## What do users think of YOU Broadband? Overall sentiment: negative **Pros** - ⭐ Excellent after-sales service - 🚀 Internet speed is good **Cons** - 🔥 Frequent network issues and connection drops - 📉 Internet speed does not match the purchased plan - 🕰️ Slow response from customer service - 🤖 App is buggy and crashes frequently - 🤔 Inconsistent service quality - 🚫 No way to raise service requests through the app **Commonly reported bugs** - App crashes when trying to raise a service request - Account status not updating properly after recharge - Frequent network outages and connection drops **Most requested features** - Improve customer service responsiveness - Provide a reliable and stable internet connection - Fix app bugs and crashes - Implement a proper in-app complaint/service request system ## Recent user reviews (10 of 55) All indexed reviews: https://appshunter.io/ios/app/you-broadband/id1138225761/reviews.md ### 2/5 — Bad Internet *2025-07-01* Since last 15 days having a lot of problem with the connection. Replaced cables as well as got a new router but still the Wi-Fi connection is not stable. If this continues I will be fixed to leave YouBand ### 1/5 — Hopeless *2025-04-11, version 3.1* The most Bakwas ### 1/5 — Account Status *2025-02-08* Even after successful recharging & receipt of invoice from your end, my account still shows the old status “expiring in 3 days”!! Why is it not getting updated? ### 5/5 — YOU Broadband is a Joke! *2024-05-12* The speed never matches my purchased speed- it is about 50 to 75% lower. In the evening it is invariably low. Are you guys selling your bandwidth? ### 1/5 — Very bad network and service *2024-04-30, version 3.1* Very bad network and service ### 1/5 — Worst *2024-03-30, version 3.1* Pedda bokka Evaru cheyinchukokandhi Challa sarlu response petina evadu respond Aavadhu ### 1/5 — Not working applications properly *2023-06-24, version 3.1* When creating a service request automatically close ### 1/5 — Poor *2023-06-02, version 3.1* Only on the installation day the net was holding good for sometime. It drops off frequently and restart doesn’t work either ### 1/5 — Network Down Very Frequently *2023-04-11* I am facing very frequent network issues. There is a 5G connection which rarely connects. There is no way on app to raise service request. ### 1/5 — Worst Internet *2023-03-16, version 3.1* Worst service ever seen in my life. Never go to this service. ## Frequently asked questions about YOU Broadband ### What can I do with the YOU Broadband app? The app allows existing customers to manage their internet service. You can access real-time technical support, make quick payments for plan renewals, view invoices, check account details, set renewal reminders, and track your request history. It also includes a feature to refer a friend. ### How do I get technical support through the app? To get technical support, log into the app and fix your address if it's a one-time activity. You can then view available engineers in your location, select 'Support Now,' confirm, and receive real-time technical assistance. ### Is the YOU Broadband app free to use? Yes, the app is free to download and use for existing YOU Broadband customers. There are no charges associated with using the app itself for managing your account or accessing services. ### What information can I find in my account details? Within the 'Account Details' section, you can view your personal information related to your YOU Broadband service. This typically includes your plan details, billing information, and other relevant account specifics. ### Can I pay my bills through the app? Yes, the app features a 'Quick Pay' option for plan renewals, making it easy to pay your bills. You can also access your payment invoices directly through the app with just a click. ## Version history (last 5 releases) ### 3.1 — 2020-11-09 bug fixes ### 2.8 — 2020-09-29 bug fixes and performance improvement ### 2.5.2 — 2020-08-05 bug fixes and improvements ### 2.5.1 — 2020-05-27 bug fixes and performance improvement ### 2.5 — 2020-04-24 some fixes here some fixes there overall performance improvement everywhere! your feedback is precious to our ears! Love the app? Rate us! any suggestions you have? email us at : social-at-youbroadband.co.in ## Apps similar to YOU Broadband | App | Rating | Price | Category | | --- | --- | --- | --- | | [Eastern Power](https://appshunter.io/ios/app/eastern-power/id6605936671) | 2.1 (14) | Free | Business | | [Bajaj General](https://appshunter.io/ios/app/bajaj-general/id982500448) | 2.9 (16) | Free | Business | | [Accops HyID](https://appshunter.io/ios/app/accops-hyid/id1154403268) | 4.6 (140) | Free | Business | | [Capricorn Customer Application](https://appshunter.io/ios/app/capricorn-customer-application/id1460233584) | — | Free | Business | | [HDFC ERGO Insurance App](https://appshunter.io/ios/app/hdfc-ergo-insurance-app/id518303748) | 4.3 (70) | Free | Business | | [Torrent Power Connect](https://appshunter.io/ios/app/torrent-power-connect/id1016910227) | 3.1 (27) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*