# YouBike微笑單車 官方版

> 24-hour public bicycle rental service app with station and transaction management. (iPhone/iPad app by YouBike Co., Ltd.)

- Source: https://appshunter.io/ios/app/youbike/id1483423095 (this page in markdown: same URL + `.md`)
- Developer: [YouBike Co., Ltd](https://appshunter.io/developer/1473234673)
- Category: Travel
- Price: Free
- Rating: 2.20/5 from 50 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 103 MB
- Languages: Chinese (Traditional, Taiwan)
- Released: 2019-12-19
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/youbike/id1483423095/reviews.md

## What is YouBike微笑單車 官方版?

【 YouBike微笑單車 官方版】

開啟你的YouBike旅程
方便且快速租賃的24小時公共自行車服務系統，
無論通勤通學、觀光旅遊、運動休閒隨時都能享受騎乘樂趣！
下載YouBike APP讓您即時掌握完整功能：快速註冊會員、交易紀錄查詢、會員卡片管理、即時場站動態查詢、公共自行車傷害險資料編輯…等等。

【服務地區】
 臺北市、新北市、桃園市、新竹縣、新竹市(含新竹科學園區)、苗栗縣、臺中市、嘉義縣、嘉義市、臺南市、高雄市、屏東縣、臺東縣

【租借步驟】
 ■ 註冊會員：只需註冊一次，全台YouBike服務地區皆可使用。
 ■ 多元租借：每一會員帳號可註冊電子票證(悠遊卡、一卡通)及掃碼綁定信用卡共五張票證。
 ■ 還車扣款：確認車機螢幕資訊，並開啟APP交易紀錄，確認還車成功

進一步了解 YouBike：https://www.youbike.com.tw/

## Key features

- 24-hour public bicycle rental
- Quick member registration
- Transaction history lookup
- Member card management
- Real-time station status
- Bike injury insurance editing

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/youbike/id1483423095/reviews.md

### 1/5 — If only you have seen what other countries do…

*2026-07-07, version 3.11.2*

Take a look at other countries public cycling services and you’ll realize what a lousy job this company is doing

### 1/5 — Credit card function broken

*2026-06-21, version 3.11.2*

I’m unable to enter the digits of my credit card in the app on my phone. Can’t get it to work, even cards that work on other peoples’ phones won’t work on mine. Buggy and the engineers must not care. Worst work flow ever and UX needs a new team. Worthless.

### 4/5 — Good

*2026-05-31, version 3.11.2*

It’s how I got my bikes and I always found it to be accurate enough

### 4/5 — クレジットカードが登録できない

*2026-05-23*

とても良い仕組みで台湾に行った時は有効活用しています。

しかし今回(2026/05)は使えませんでした。私は台湾の電話番号は使わないためSingle Rentalを使っているのですが、今回はクレジットカードが登録できず使用できませんでした。本来クレジットカードは4桁の数字x4つの番号だと思いますが、なぜか3桁x4つを入れる欄が出てきます。そのためクレジットカード番号を入れることができず使用できませんでした。

ぜひ旅行者のために、修正してください

**Developer response:** この度はご不便をおかけしており、誠に申し訳ございません。

クレジットカード番号の入力に関する問題につきまして、現在、スマートフォンのシステム設定の「文字サイズ」を小さく調整していただくことで、入力枠が正常に表示される場合がございます。お手数をおかけしますが、一時的に設定を変更してお試しいただけますでしょうか。

現在、技術チームにてシステムの修正作業を進めており、様々な端末での表示互換性を改善しております。

多大なるご不便をおかけしておりますことを重ねてお詫び申し上げますとともに、ご理解とご協力を賜りますようお願い申し上げます。

### 2/5 — Bike good, application bad

*2026-05-07, version 3.11.0*

I’ve used ubike on previous trips to Kaohsiung without issue and it has been great. 

As a foreigner I utilize the “single rental” option since I do not have a Taiwan phone number. This trip to Taiwan I have not been able to use ubike. 

During this trip I send the code to my email, then when I input the code into the application, I receive a, “verification error”. I have tried multiple times with multiple emails and still receive the error message. 

I have uninstalled and reinstalled the app. 

Still will not allow me to rent a ubike. 

I have an easy card, but I cannot register it on the ubike website without a Taiwan phone number. 

Please allow non-Taiwan phone numbers, or correct the email code errors

### 1/5 — Not getting refund

*2026-05-07*

I used single rental service while traveling but kept failing to get refund of deposit of 3,000 TWD, even after the payment was all finalized. There is nowhere to ask this except for AI bot never replying to my question. And no translation is provided for Q&A. Can anyone help? 3,000 TWD is quite big to ignore and let it go.

**Developer response:** Hello, we understand your concern regarding the pre-authorization deposit.
The 3,000 TWD is a temporary hold for single rentals and will be automatically released after the rental is finalized. We recommend contacting your credit card company or issuing bank to confirm the cancellation or refund status of this transaction.
If you need further assistance or English customer support, please contact us through our official customer service webpage at https://www.youbike.com.tw/region/main/customer-service/ or tap "Customer Service" in the app menu. Thank you for your understanding.

### 1/5 — 頂級UX

*2026-04-11*

2026年還能看到UX這麼爛的官方app著實罕見，帳號/卡號/保險，管理整個亂七八糟

**Developer response:** 您好，若您操作上有任何的問題，建議您透過 APP 左側選單「服務中心&電話客服」或下方網址與我們聯繫，我們將協助為您處理。(https://www.youbike.com.tw/region/main/customer-service/)

### 1/5 — Pointless to try if foreigner

*2026-03-18, version 3.10.3*

YouBike is ridiculously difficult if foreigner. I traveled Taipei for 3 days on international sim i ride bikes in other countries no problem. But Taipei they require a Taiwan number. How can i do that with international sim? Pointless!!!

### 1/5 — アプリのスキャンに繋がらない。

*2026-03-07*

ユーバイクステーションまで乗っきて、帰りに同じユーバイクに乗って帰ろうとしてもスキャンが立ち上がらない。
電波のロケーションが悪いとかでるけど、ユーバイクのステーションが設定されてる場所でYouTube見れるのにアホかと、使えた時は非常に便利だがアプリが当てにならないならクソなシステムだわ。

### 1/5 — Millions of bugs in this app

*2026-02-16, version 3.10.2*

Registered and deposit paid , but app never works . Scan function never work

## Frequently asked questions about YouBike微笑單車 官方版

### What does the YouBike app do?

The YouBike app facilitates a 24-hour public bicycle rental service. It allows users to quickly register as members, view their transaction history, manage their member cards, and check real-time station availability. It aims to make public bike sharing convenient for commuting, tourism, and leisure activities.

### How do I rent a bike with the YouBike app?

First, register as a member, which only needs to be done once and is valid across all YouBike service areas in Taiwan. You can then link up to five electronic tickets (like EasyCard or iPASS) or credit cards for scanning and rental. To return a bike, confirm the information on the bike machine screen and check the app's transaction history to ensure the return was successful.

### Is the YouBike app free to use?

The YouBike app itself is free to download and use. The cost is associated with the bicycle rental service, which is a pay-as-you-go system based on usage time. There are no upfront subscription fees for the app, but in-app purchases may be related to rental fees or services.

### What regions does YouBike cover?

YouBike's public bicycle rental service is available in numerous cities and counties across Taiwan. This includes Taipei City, New Taipei City, Taoyuan City, Hsinchu County, Hsinchu City (including the Science Park), Miaoli County, Taichung City, Chiayi County, Chiayi City, Tainan City, Kaohsiung City, Pingtung County, and Taitung County.

### Can I use multiple payment methods with YouBike?

Yes, the app supports multiple payment methods for convenience. Each member account can register up to five electronic tickets, such as EasyCard and iPASS, as well as bind credit cards for scanning and rental. This allows for flexibility in how you pay for your bike rentals.

## Version history (last 5 releases)

### 3.11.2 — 2026-05-14

功能優化與異常修正

### 3.11.1 — 2026-05-11

功能優化與異常修正

### 3.11.0 — 2026-05-05

功能優化與異常修正

### 3.10.3 — 2026-03-13

功能優化與異常修正

### 3.10.2 — 2026-01-27

功能優化與異常修正

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## More apps by YouBike Co., Ltd

- [YouBike微笑單車1.0 官方版](https://appshunter.io/ios/app/youbike10/id639534082)
- [YouBike減碳存摺](https://appshunter.io/ios/app/youbike/id6476119253)

All apps by YouBike Co., Ltd: https://appshunter.io/developer/1473234673

## Related topics

[ubike](https://appshunter.io/ios/topics/ubike) · [youbike](https://appshunter.io/ios/topics/youbike) · [ubike taiwan](https://appshunter.io/ios/topics/ubike-taiwan) · [youbike taiwan](https://appshunter.io/ios/topics/youbike-taiwan)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*