# You.com - Enterprise grade AI — user reviews > 270 indexed App Store user reviews of You.com by SuSea, Inc., rated 4.80/5 from 4,874 ratings. - Source: https://appshunter.io/ios/app/youcom-enterprise-grade-ai/id1600782099/reviews - App overview in markdown: https://appshunter.io/ios/app/youcom-enterprise-grade-ai/id1600782099.md - Rating breakdown: 5★ 4,239 · 4★ 361 · 3★ 102 · 2★ 50 · 1★ 122 ## What do users think of You.com? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient search - 🔒 Respects user privacy - 👍 Customizable search options - 🌟 Innovative AI-powered features - 💡 Useful writing and coding tools **Cons** - 🐛 Buggy mobile app experience - 🔍 Limited search results compared to Google - 🔑 Frustrating login/subscription issues - ⏱️ Slow page loading times - 🔋 High battery consumption on mobile **Commonly reported bugs** - Frequent app crashes - Login issues and account management problems - Inconsistent performance across platforms - Image generation and analysis failures **Most requested features** - Bookmark and history sync across devices - Improved accessibility for visually impaired users - More language and regional support - Integration with popular productivity apps ## Newest reviews (13 of 270) ### 3/5 — If this is your only choice *2026-07-11, version 4.6.0* It is a fine app where the tools that you get. It’s too bad that MAGAI doesn’t have an app because you get 50 large language models for the same price. It’s sad because you’re thinking AI company would provide you with non-AI customer service, knowing how much it sucks and that how much people have to deal with that every day from pharmacies to PayPal and banks it said. These major tech companies and government contracts have spent over $1 trillion alone this year on AI data centers, etc. you think they would put a couple million to rebuilding electricity grid. Now you gotta spend $40 to make an eight minute YouTube real. Or try to use the free version from China. Like any grown adults has time to learn GitHub. ### 4/5 — It’s been the case for close to 3 months now *2026-03-16, version 4.5.1* Longer chats take forever to auto scroll-down to continue discussion, and sometimes crashes the app on iPhone 16 pro ### 2/5 — Double charged again!!! *2026-02-18* I was double charged again for the entire year and its second time it happened. I sent emails but no response. They are terrible responding to customers. I need my money back asap and you should really improve customer service !!! No response and I sent at least 3 emails. This is unacceptable!!! **Developer response:** Hi there, We're sorry you're having trouble with the mobile app. We are actively working on adding all of the models that are supported on the web app to the mobile app, so please keep an eye out for those soon. Regarding the issues you're having generating responses, please reach out to us at support@you.com so we can look into that further for you. Thanks for your patience. ### 1/5 — Service blocked… *2025-12-27* Nach erstmaligem Login mit E-Mail-Adresse wird mir auf die Frage nach einer Übersicht leistungsfähiger Office-Laptops angezeigt „Service blocked…“. Dann eben nicht. Deinstalliert. **Developer response:** Entschuldigen Sie die Verwirrung. Bitte kontaktieren Sie uns unter support@you.com von der mit Ihrem Konto verknüpften E-Mail-Adresse aus, damit wir uns um Ihr Anliegen kümmern können. Vielen Dank für Ihre Geduld. ### 1/5 — Just use the website. *2025-11-24, version 4.4.1* The app doesn’t remember my account login. So it is completely useless. I’ll just use the browser version and save the frustration. ### 1/5 — Ios sso sign in failure *2025-11-11, version 4.4.0* Msft edge required- edge failed ### 4/5 — My fave but I might switch *2025-10-16, version 4.3.1* I’ve been a you.com user for two years now and I’ve loved it. Now ChatGPT is coming up with new features And are outpacing them. I need projects with attachments like yesterday and larger file uploads to store more than 20 documents. I also need an integration with getguru.com to complete my perfect AI world. ### 3/5 — Degraded Results *2025-10-09, version 4.3.0* Search still needs a reconfig not getting really good results or citations, not to mention, still getting broken links. ### 2/5 — Slow App - Coding Needs Optimization *2025-10-08, version 4.3.0* I almost want to reach out to the developer and recode the app. Especially, since I make apps. This is… It’s horrifically slow and can’t handle the great features this service provides without locking up. ### 1/5 — Bugs *2025-09-06* It hass soosooo many bugs, ecery single it follows the first command passed the following ones are always ignored even of u correct multiples times and send the picture it still follows the same command done previously. Also the version of gpt never works good it takes to long to lod and always remains confused **Developer response:** Please reach out to us at support@you.com with a link to a chat where you experienced this behavior so we can look into this further for you. Thanks for your patience. ### 1/5 — Doesn’t work *2025-08-30, version 4.2.0* The app stopped working.?? ### 1/5 — Awful *2025-08-24, version 4.1.0* By default you only get the express model. It’s very inaccurate. Given how bad it is I wouldn’t pay for anything and would assume paid models aren’t good enough either - especially given the cost of this matches ChatGPT - so it’s overpriced because it’s not at that level, despite all the extra models they would throw in (none of which it gives access to without paying). It completely misjudged the data it was given on express and read the situation wrong. It also repeatedly failed to delete mg account - I ended up deleting it via my Apple account Worst AI experience I’ve had, you couldn’t pay me enough to use this again ### 3/5 — SLOW *2025-08-20, version 4.1.0* I find the idea super appealing but the interface is complicated and the app itself is super slow! ## Most critical reviews (10 lowest-rated) ### 1/5 — Stuck on stupid *2026-08-03, version 4.7.0* All it will do is repeatedly tell me what time it is and what time zone I’m in. ### 1/5 — Keeps breaking *2026-06-24, version 4.6.0* Can’t upload images, can’t see my history. Stop vibe coding and hire some real engineers. ### 1/5 — iOS app don’t see photos *2026-06-14* Every model (And auto) doesn’t see attached files via iPhone. Tried on iPhone 15 and 16, iOS are up to date. Fix plz **Developer response:** Please reach out to us at support@you.com so we can help. Thanks for your patience. ### 1/5 — same issue repeats for over a year *2026-04-24, version 4.6.0* edit: the following week: out of desperation and an increased urgency of my work, i thought i’d give in and pay for the pro plan, but as it turns out, it is impossible to pay for a subscription even on the web - tried two different browsers and was met with the same problem: the subscribe link is unresponsive except that it will only switch from “monthly” to “annual.” i spent way too much time on this already - when your site won’t even let us start a new subscription, you really don’t need us to reach out to you in order to address this issue. by the time you respond, i hope to have found something adequate to my needs that maintains basic functionality. ******** i canceled my pro subscription last year because i got tired of having to sign in only to see my account downgraded to the free version due to some problem on y’all’s end and having to wait hours or even days for you to fix. a few days ago i thought i’d give it another chance given that y’all had been aware of the issue and after almost a year, i figured the problem was likely to have been resolved. upon sign in, i saw the offer for a free trial with no credit card required. that seemed like a nice way to see if the pro version is worth paying for again. i got partway through research for a foundation from which to grow a project before putting it aside for the weekend. and when i attempted to resume this afternoon, i saw that i was logged out and when i logged back in, it’s though i had never used this app before in my entire life. no history. no custom agents. no access to pro features. i want to use this but i can’t afford to lose everything when i’m inexplicably logged out. this app should not be logging me out but even if it does, i would expect that by signing up for an account in the first place, my data would be saved. i want to be able to access all these powerful tools with one account, but i do not have the luxury of repeatedly rebuilding my research base - one of my main reasons for using this is for keeping track of various branches of research and having a means of referencing them later on. i could at least do that before. so this is decidedly much worse. thank goodness your trial didn’t require a credit card because now i won’t have to cancel. this is nuts. ### 1/5 — same issue repeats for over a year *2026-04-19, version 4.6.0* i canceled my pro subscription last year because i got tired of having to sign in only to see my account downgraded to the free version due to some problem on y’all’s end and having to wait hours or even days for you to fix. a few days ago i thought i’d give it another chance given that y’all had been aware of the issue and after almost a year, i figured the problem was likely to have been resolved. upon sign in, i saw the offer for a free trial with no credit card required. that seemed like a nice way to see if the pro version is worth paying for again. i got partway through research for a foundation from which to grow a project before putting it aside for the weekend. and when i attempted to resume this afternoon, i saw that i was logged out and when i logged back in, it’s though i had never used this app before in my entire life. no history. no custom agents. no access to pro features. i want to use this but i can’t afford to lose everything when i’m inexplicably logged out. this app should not be logging me out but even if it does, i would expect that by signing up for an account in the first place, my data would be saved. i want to be able to access all these powerful tools with one account, but i do not have the luxury of repeatedly rebuilding my research base - one of my main reasons for using this is for keeping track of various branches of research and having a means of referencing them later on. i could at least do that before. so this is decidedly much worse. thank goodness your trial didn’t require a credit card because now i won’t have to cancel. this is nuts. ### 1/5 — На андройде не работает *2026-04-03* На андройде не работает **Developer response:** Пожалуйста, свяжитесь с нами по адресу support@you.com, чтобы мы могли вам помочь. ### 1/5 — Sehr schlecht orchestrierte AI-App! *2026-03-08* Warum? Weil ich, wenn ich auf Deutsch frage diese App sofort ins Englische übersetzt und dann nicht versteht, was ich gefragt habe und sich nicht umstimmen lässt und dennoch blöd fragt ob ich das auf Deutsch noch mal wiederholen könnte. Außerdem hallo sinniert diese App aufs aufs heftigste, anstatt zuzugeben, dass es nichts gefunden hat. Noch sehr viel Nachholbedarf. Sehr viel Nachholbedarf. So wird man kein DarkTech-Unternehmer! **Developer response:** Bitte kontaktieren Sie uns unter support@you.com mit einem Link zu einem Beispiel-Chat, in dem dieses Problem aufgetreten ist, damit wir der Sache nachgehen können. Vielen Dank für Ihre Geduld. ### 1/5 — Possible Scam *2026-02-14, version 4.5.0* You can only use the models you would actually want to use if you pay for a pro subscription, so I did, but the app never actually upgraded me to pro status. The upgrade button next to my profile was still there and clickable, and when I clicked the app basically thought I was trying to upgrade again. I was never able to use a custom model or do anything cool, but on the bright side, I did pay twenty bucks for no reason. -10/10, would not recommend ### 1/5 — Продление подписки *2026-01-31* Продление подписки произошло , деньги списали, но в приложении когда я захожу , подписка не активна. Пишет ошибку. Another you.com account on this device already has a subscription. If you would like to upgrade your account, please visit you.com on the web. А куда написать , я так и не нашел **Developer response:** Пожалуйста, свяжитесь с нами по адресу support@you.com, используя адрес электронной почты, связанный с вашей подпиской, чтобы мы могли разобраться в этой ситуации. Спасибо за ваше терпение. ### 1/5 — Scam and bug *2026-01-13* I paid for the PRO version of the app for a year. Ultimately, without explanation, the app was returned to the FREE version and my money was not refunded. This is happening on a regular basis at you.com. Be careful **Developer response:** Please reach out to us at support@you.com from the email address associated with your subscription so we can look into this for you. Thanks for your patience. ## Most praised reviews (10 highest-rated) ### 5/5 — An amazing platform! *2026-03-29, version 4.5.2* You.com is useful for everything from extracting info from and summarizing documents, to doing deep research across the internet. I use it every day! ### 5/5 — Demasiado bueno *2026-02-14, version 4.5.0* Recomendada al 100% es súper rápido ### 5/5 — Excelente aplicación *2026-01-14, version 4.5.0* Muy buena herramienta para el desempeño de las actividades laborales ### 5/5 — Change into browser *2025-11-14, version 4.4.0* Can you turn you.com into a browser for desktop? ### 5/5 — Suggestion *2025-10-06, version 4.3.0* For the mobile app, it would be very useful if the verification code were sent as a text to the phone instead of to email. ### 5/5 — Great AI chat bot *2025-09-29, version 4.3.0* I use this everyday and without regret. You should too. ### 5/5 — Improving with time *2025-09-06, version 4.2.0* I don’t have the time or interest in following which GPT / AI tool can do which task best so I want a meta-engine that figures that out for me. You.com is getting better and better at serving that purpose. It still has a ways to go in terms of intuitively arriving and simply saying, make me a picture or edit this photo or organize this content. In what little I do now, I still think Grok (x.ai) can be more powerful. So there’s much to learn, but You.com is making it better to access these tools. ### 5/5 — Number 1 Tool In My Kit *2025-08-15, version 4.1.0* You.com has become my #1 go-to tool for everyday use. It’s essential for researching and I love the ability to save chats by project. The create your own agent feature has been the best for my technical research and documentation. Can’t wait to see what is next for You.com. They are always developing new features and improvements. ### 5/5 — Nice *2025-07-31, version 4.0.0* Nice ### 5/5 — BEST AI EVER *2025-07-13, version 3.19.0* I use this daily. Very easy to navigate, and it’s just so easy and lovely aesthetic. Thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*