# Young Living AromaConnect — user reviews

> 36 indexed App Store user reviews of Young Living AromaConnect by Young Living Essential Oils, LC, rated 3.24/5 from 41 ratings.

- Source: https://appshunter.io/ios/app/young-living-aromaconnect/id6504983980/reviews
- App overview in markdown: https://appshunter.io/ios/app/young-living-aromaconnect/id6504983980.md
- Rating breakdown: 5★ 16 · 4★ 6 · 3★ 2 · 2★ 4 · 1★ 10

## What do users think of Young Living AromaConnect?

**Pros**

- 🔧 Developers working on improving app functions
- 🕰️ Easy to set up routines for wake-up and bedtime
- 🤖 Ability to control diffusers remotely through the app
- 🔗 Seamless integration with Young Living products

**Cons**

- 🔒 Issues with account login and password reset
- 📶 Difficulty connecting to WiFi and Bluetooth
- ⏱️ Limited sleep timer duration for children
- 🐞 Bugs and glitches in the brand-new app

## Newest reviews (13 of 36)

### 2/5 — Sooooo frustrating

*2026-04-21, version 2.1.0*

I have deleted and re-downloaded this app but the issue with the timing for the sound and light is incredibly frustrating making me not want to even use it anymore.  Even when the time set for the sound is at least 10 min after the time for the light the error message still pops up.  It’s very glitchy.

### 3/5 — Impossible/ update

*2026-01-14, version 2.1.0*

I bought this hoping for a good product. But this has been a nightmare. I had it connected once, but couldn’t set it up correctly on the app, then  i had to change the internet and it recorded the info ok but would not connect again i  reset the light to factory settings , it idid not help then i deleted the app and downloaded again. I upgraded the settings. I send the email to reset password, but never receive a link.
Im ready to return it if i cant get help.

UPDATE: i finally found a link reset email in my junk box and was able to rest that. But it will not connect no matter what!
I made sure location was on and went to check wifi but it shoes no wifi at all for the appliance  nor anyway to redo that now. 
I did the swipe and try to reconnect , I don’t know how many times! 
I rebooted my phone as well, NOTHING WORKS! At least as far a the app is concerned. 
Very very dissappointed and frustrated
Forget going to app support it just takes you to the ordering site for young living
UPDATE: it finally connected after about the 20th try. I then set up routines etc. 
then the next day went to hit rest routine and they had all disappeared! It shows it connected to blue tooth in my blue tooth file, but not in the app. So i had to connect it again and go through the whole multiple tries again!
This is aggravating i guess the only way to really work it good is to do it manually.
Update: its been working fine since last update but recently started turning on by itself and not running according to the settings, i cannot set the times on it anymoreto adjust length of time to run or diffise etc the box comes up empty

### 2/5 — Impossible

*2025-09-11*

I bought this hoping for a good product. But this has been a nightmare. I had it connected once, but couldn’t set it up correctly on the app, then  i had to change the internet and it recorded the info ok but would not connect again i  reset the light to factory settings , it idid not help then i deleted the app and downloaded again. I upgraded the settings. I send the email to reset password, but never receive a link.
Im ready to return it if i cant get help.

UPDATE: i finally found a link reset email in my junk box and was able to rest that. But it will not connect no matter what!
I made sure location was on and went to check wifi but it shoes no wifi at all for the appliance  nor anyway to redo that now. 
I did the swipe and try to reconnect , I don’t know how many times! 
I rebooted my phone as well, NOTHING WORKS! At least as far a the app is concerned. 
Very very dissappointed and frustrated
Forget going to app support it just takes you to the ordering site for young living
UPDATE: it finally connected after about the 20th try. I then set up routines etc. 
then the next day went to hit rest routine and they had all disappeared! It shows it connected to blue tooth in my blue tooth file, but not in the app. So i had to connect it again and go through the whole multiple tries again!
This is aggravating i guess the only way to really work it good is to do it manually.

### 2/5 — Won’t reconnect

*2025-01-16, version 1.9*

Connected fine to my diffuser the first time but after having it unplugged for a while I had to forget the device in order to reconnect it. I followed all the steps to forget the device and now it won’t reconnect because it says the WiFi is wrong every time.

### 4/5 — Love the app but not impressed with the nightlight

*2024-09-26, version 1.9*

I had no problems connecting to the app for the LunaMist. I only gave 4 stars due to the nightlight. I first turned the diffuser to indefinite but it was too strong for the area it was placed in. I decided to create routines so that it wouldn’t use as much of the oil. This works great for the diffuser part but the nightlight only works with the diffuser running so hopefully, no one needs the nightlight when the diffuser is scheduled to be off.  This issue may be more on the design of the diffuser than the app but this is the only place I knew where to leave a review.

### 2/5 — Help

*2024-09-20, version 1.8*

When setting up a password or the internet password the app will not except lowercase y.  It puts a u in instead.  It will only except the y as a capital.

### 3/5 — Frustrated

*2024-08-15, version 1.8*

When I first connected all worked great. About a week later I couldn’t use the app to turn on the Luna Mists. I even had to unplug them to reset to turn on manually. Just now I had to uninstall the app and reinstall it to finally get them to work again. I love being able to use the app to control them but it is frustrating when it doesn’t work correctly.

### 3/5 — Was working… see update!

*2024-08-04, version 1.7*

I’m not one to leave reviews, but this has been nothing short of a nightmare. Getting my first two diffusers to connect was less than magical. Certainly not easy, and I’m tech savvy. Now, I’ve been trying to get my third diffuser connected for 2 days. It won’t connect no matter how many times I try and troubleshooting ideas thrown my way. One of which was uninstalling app and reinstalling. Guess what… that locked me out of my account and even if I do a password reset the reset password is not accepted. I’ve been so tempted to send all three diffusers back!

Update! 
I’m thankful to finally report that everything is finally working as advertised. 

We only wish the “rest” routines allowed us to run the machine for longer than 7 hours and 59 minutes. If using this for children— they need more than 8 hours of sleep and the turning off earlier than that can wake them. Suggested sleep times from the medical community: 6-13 year olds need 9-12 hours and 14-17 year olds need 8-10 hours. Please look into updating the app to allow longer sleep periods!

### 4/5 — Improved app functions

*2024-08-03, version 1.7*

The developers are working out the bugs in this brand-new app. Looking forward to seeing its full potential with my Wake-Up Light/Diffuser!

### 1/5 — Was working…

*2024-07-31*

I’m not one to leave reviews, but this has been nothing short of a nightmare. 

Getting my first two diffusers to connect was less than magical. Certainly not easy, and I’m tech savvy. 

Now, I’ve been trying to get my third diffuser connected for 2 days. It won’t connect no matter how many times I try and troubleshooting ideas thrown my way. One of which was uninstalling app and reinstalling. Guess what… that locked me out of my account and even if I do a password reset the reset password is not accepted. I’ve been so tempted to send all three diffusers back!

**Developer response:** We apologize for the initial issues with the app connecting to devices. We are working around the clock to release new versions of the app that improve connectivity and respond to user feedback. To ensure you experience these improvements, please update to the latest version of the app as we have released new versions since your initial experience. If you are still having issues, please contact us at productsupport@youngliving.com or call us at 1-801-609-6475.

### 4/5 — Needs improvement but I still like it

*2024-07-30, version 1.4*

When I tried connecting to my home’s WiFi the first time it wouldn’t let me. It said I had the wrong password and it blocked me for 15 minutes. After waiting that time I was able to connect to wifi. 
Then, it started crashing every time I opened the app. I deleted it and reinstalled it and I haven’t had any more issues. 
I love that I can create daily routines for my Luna diffuser. That way the diffuser turns on and off automatically at specific set times. I hope the new update fixes the bugs and the app gets even better.

### 2/5 — Will Not connect

*2024-07-30, version 1.4*

I followed all directions. Plugged it. Held the power button til it flashed. Entered my WiFi and password and still comes up error. Need help.

### 1/5 — Worked fine for a few days

*2024-07-30*

After successfully using the app for a few days, it logged me out and now refuses to accept my password, even with a successful password reset.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t connect

*2026-08-04, version 2.1.1*

I can’t be the device to connect to the WiFi

### 1/5 — Horrible App

*2026-06-27, version 2.1.1*

I have never had an issue connecting things but this app is horrible. I got 2 of the Luna Mist Diffusers because I loved the features you could use with it in the app. Now I cannot use a thing. Extremely disappointed!

### 1/5 — Unable to recreate a routine

*2026-04-17, version 2.1.0*

My AromaConnect has been perfect, however after getting disconnected from the power, it will no longer allow me to recreate my routine. Keep receiving sound start time should be greater than LED and diffusion start time. No matter what I do, I receive this message. What a piece of junk.

### 1/5 — Waste

*2026-01-03, version 2.1.0*

No matter what I try the Lunamist will not connect to the app! So frustrating!!!

### 1/5 — Impossible

*2025-09-04*

I bought this hoping for a good product. But this has been a nightmare. I had it connected once, but couldn’t set it up correctly on the app, then  i had to change the internet and it recorded the info ok but would not connect again i  reset the light to factory settings , it idid not help then i deleted the app and downloaded again. I upgraded the settings. I send the email to reset password, but never receive a link.
Im ready to return it if i cant get help.

UPDATE: i finally found a link reset email in my junk box and was able to rest that. But it will not connect no matter what!
I made sure location was on and went to check wifi but it shoes no wifi at all for the appliance  nor anyway to redo that now. 
I did the swipe and try to reconnect , I don’t know how many times! 
I rebooted my phone as well, NOTHING WORKS! At least as far a the app is concerned. 
Very very dissappointed and frustrated
Forget going to app support it just takes you to the ordering site for young living

### 1/5 — Will not connect to WiFi

*2025-07-21, version 1.9*

Has only connected once and then did not keep memory for wake up routine…. Too much money for a piece of plastic

### 1/5 — Awful

*2024-11-18, version 1.9*

Cannot get it to connect no matter what I try!

### 1/5 — Won’t connect to my devices

*2024-10-05, version 1.9*

I have had no luck getting this app to connect to my wall diffuser - and I do basic device troubleshooting for my job. I love my LunaMist, but I guess I’ll be using it without this app. My mom got both the LunaMist and the Wake-up light, but I could not get either of hers to connect to her connect either. I have iPhone, she has Android. We may just have to wait until this app has had more development before it’s going to be useful.

### 1/5 — Cannot connect to WiFi

*2024-09-17, version 1.8*

I have both the LunaMist and Wake-Up Light diffusers. I have tried several times to connect them to my 5G network and can’t do it. I’ve deleted the app, reinstalled, and still don’t have any success.

### 1/5 — All keyboard characters do not work

*2024-08-03, version 1.7*

Lower case y and g appear as different letters forcing to use all caps for these characters. Even after that, the wifi and Bluetooth fail to connect.

## Most praised reviews (10 highest-rated)

### 5/5 — Great diffuser and great smart app features

*2025-07-16, version 1.9*

I love this diffuser and this app. It’s been on my kitchen counter for the last year or so and it turns on every morning automatically with a nice essential oil blend to help my morning routine.

### 5/5 — Effortless aromatherapy at your fingerprints

*2024-08-19, version 1.8*

I love this app! It is user-friendly, with an intuitive interface that makes it easy to set up and customize my diffuser sessions. Nothing better than coming home to the fresh smell of orange! I experienced a seamless Bluetooth connection that allowed me to effortlessly integrate essential oils into my daily routine. This is app is perfect for anyone looking to enhance there Smell so wellness with minimal hassle.

### 5/5 — Love scheduling routines!

*2024-07-31*

The once you get your devices connected, the Wake-Up Light and Luna Mist diffusers are so easy to control and schedule routines!

I have my wake up light set as my alarm clock and then as I’m getting ready for the day, I have my Luna mist diffuser scheduled to start as well! So great!

### 5/5 — Connected and diffusing non stop!

*2024-07-29, version 1.3*

AromaConnect app paired great with my LunaMist and wake up light diffusers. I like the setup wizard. The routines were super easy to setup so I could set, forget, and enjoy natural Young Living EOs!

### 5/5 — Easy to set up, love the routines

*2024-07-29, version 1.3*

I just set up my Wake Up Diffuser and LOVE it. I read some of the reviews that set up was difficult, and it very well may be (I heard it doesn’t work in some countries), but it was very simple and straight forward for me. I also found it easy to set up and manage routines. Pro tip- you can use the wake up routine for a night time routine.

### 5/5 — Top notch

*2024-07-29, version 1.3*

For a first-of-its-kind diffuser app, I have been impressed. A few bugs to iron out but my overall experience was great!

### 5/5 — Work in progress, but everything is! I still love it!

*2024-07-28, version 1.3*

With AromaConnect being a brand new app, it is bound to have bugs and glitches. Every app does! But the fact that I can control my Young Living diffusers from anywhere, and create routines for going to bed and waking up in the morning with the Young Living oils I love so much, it just makes me appreciate this app even more! I am here for it, no matter what glitches that may occur!! Especially since Young Living is very quick to listen to their members about what the issues are, and work efficiently to create and implement solutions! I give this app a 5 star because it allows me to do something very few, if any, diffusers can and it is backed by a company that cares about their product & customers!

### 4/5 — Ok app but has some bugs

*2026-08-04, version 2.1.1*

There is a bug that you can’t turn the diffusion time down when making routines.

### 4/5 — Sound options not enough

*2025-04-02, version 1.9*

Love the diffuser and the app, but the sound only having an option for 7hrs and 59 minutes is frustrating. I enjoy turning this on an hour before I go to bed and settling down with the diffuser. I have to change my wakeup time to way earlier so that the sounds come back on, but it wakes me up every time. And the light with the time comes on soo bright. It’s super frustrating. I’m saddened that in 6 months, there’s been no progress in improving these things. Also, the lights for the diffuser and sound on top do not turn off. I have to put oil bottles on top so they don’t disrupt my sleep.

### 4/5 — New account needed - Not your YL login

*2024-10-19, version 1.9*

Bear with me, I promise this ends on a good note! But first a small tale for your reviewing entertainment.

Ok, so for the life of me I couldn’t even get IN TO the aroma connect app.
Finally, after making sure my browser security settings were not blocking my login, deleting and reinstalling, restarting my phone, etc etc to no avail… I have in and called the support number.

After a lovely chat with the agent, who was advising me of the firmware updates (how do I do this if I can’t login to the app), she suggested something that seemed like blasphemy - create a new account, or delete my account and make a new one (!?!). This finally clued me in - and I asked for clarification/scoffed at deleting my account, ‘but I can’t delete my account(!) / I’m supposed to use my YL login, right??’

**lightbulb moment**

You need to CREATE AN ACCOUNT TO USE. 
The account is separate from your YL account 🤦‍♀️

LOL.  I suggested they add this info to all of the instruction guides. 

Wouldn’t hurt to add a disclaimer on the app screen either; ‘This requires separate account from your YL login’. 

Hopefully you all don’t run into this same issue and get a chuckle out of my review. 
Once in to the app, make sure you choose the right device type (the alarm clock diffuser is the Wake-up Light, not Luna Mist). 

Love the light changing options.
Love that you can specify labels for what’s in the diffuser pods so you don’t have to open if you can’t remember what you put in there.
Love the routines you can create.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
