# Young's - On Tap — user reviews > 231 indexed App Store user reviews of Young's by Young & Co.'s Brewery. PLC, rated 4.00/5 from 827 ratings. - Source: https://appshunter.io/ios/app/youngs-on-tap/id1144907372/reviews - App overview in markdown: https://appshunter.io/ios/app/youngs-on-tap/id1144907372.md - Rating breakdown: 5★ 569 · 4★ 51 · 3★ 30 · 2★ 22 · 1★ 155 ## What do users think of Young's? Overall sentiment: negative **Pros** - 👍 Intuitive and user-friendly - 💡 Ability to tip server - 🚀 So easy to use **Cons** - 🐛 Crashes and freezes - 🔋 Drains battery - 🤔 Complicated registration process - 💳 Demands too much personal information - 🕰️ Slow and laggy - 🚫 Doesn't work with non-UK phone numbers **Commonly reported bugs** - Login/registration issues - Inconsistent menu display - Ordering functionality not working properly **Most requested features** - Add option to order without an account - Improve menu accuracy and completeness - Allow payment with gift cards - Streamline the ordering process ## Newest reviews (16 of 231) ### 1/5 — Really hard to use *2026-05-09, version 5.4.21* Why is it so hard, my burgers didn’t add to basket so I ended up with 3! Menu is hard to navigate ### 1/5 — Human relations and service contact *2026-05-03, version 5.4.21* I prefer a society preserving human relationships when you are in a Bar or/and a restaurant ### 4/5 — Super easy *2026-05-02, version 5.4.21* So easy to order on the app but would love the option to remove specific ingredients from meals ### 1/5 — Missing menu items *2026-05-02, version 5.4.21* Not great to have things missing ### 1/5 — Can’t use without a UK phone number *2026-04-27, version 5.4.21* Could not order at the pub because of my US phone number ### 1/5 — Terrible *2026-04-26, version 5.4.21* Seriously in need of upgrade- so not user friendly ### 1/5 — Makes absolutely no sense *2026-04-25, version 5.4.21* The app tells you you need to make an account to order to table, however after trying to make an account it tells me it has sent a verification code to my email address. But the app doesn’t ask for my email address when signing up! Therefore makes it impossible to use ### 1/5 — US phones can’t register *2026-04-21, version 5.4.21* This app does not have an option to register for an account if you have a US number. Too bad! ### 1/5 — Can’t work app *2026-04-06, version 5.4.21* No codes sent via either email or SMS ### 1/5 — Why do I need to use an app to order food in a pub? *2026-04-05, version 5.4.21* Why on earth do I need to download and use an app to order food in a pub? ### 1/5 — Young’s On Tap - not worth the download. *2026-04-01, version 5.4.21* No way to set up app with a USA phone number. Long list of countries but no USA. ### 1/5 — No United Stares as a country? *2026-03-23, version 5.4.21* Jeez I know we’re an embarrassment, but forcing people to use the app and not having +1 doesn’t seem like smart business ### 1/5 — Why does it require my life history? *2026-02-11, version 5.4.21* 4 pages of sign up just to be able to order a beer?! ### 1/5 — No US area code *2026-02-06, version 5.4.20* There’s every other area code in the world but no +1, so you can’t register with a US number ### 2/5 — Poorly developed *2025-11-02, version 5.4.19* Used a QR code, went to the website. Asked me to sign up, I did. Told me to get an app, I did. Asked me to verify my account. Tried 3 times, failed. Created a new account, verified, worked this time. Mobile keyboard stuck on top of the confirm button, a struggle. Asked me to confirm my pub twice. Asked me to review the app before I did anything. Took me about 10 mins to order food all in. Basic functionality poorly implemented. Just have a website, and get a QA. ### 1/5 — Horrible App *2025-10-11, version 5.4.19* If you are attempting to use this App with a US phone number- FORGET IT! The developers failed to include one of the largest tourism markets visiting the UK. Silly! I suppose I’ll just check-in to the Wetherspoon’s, Green King’s, and Fuller’s apps and pubs. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly thought out *2026-08-12, version 5.4.22* Not sure why the app doesn’t allow U.S. phone number holders to sign up. U.S. people go to the bars… ### 1/5 — Have you ever heard of *2026-08-08, version 5.4.22* United States of America? ### 1/5 — No Canada or US *2026-07-19, version 5.4.22* Tried to sign up but while Russia was an option there was no way to put in a phone number starting with +1 for the US. ### 1/5 — Completely worthless app. *2026-07-17* The drop down list of country codes doesn’t include the U.S./America/The United States. Apparently the developers forgot about that little skirmish 250 years ago and think we are still under the King. ### 1/5 — No option for US phone *2026-07-01* There is no option to create an account if you are from the states. You have the outlying American islands but not the mainland. Reading through other reviews, this bug should have been fixed in 2 years. This has not been an issue at any other pubs we have visited across the country. Unacceptable in a global commercial environment. ### 1/5 — App is horrible!!!! *2026-06-28, version 5.4.22* Skip this place ### 1/5 — Hungry and poorer *2026-06-19, version 5.4.22* Ordered through the app, but after 45 mins was told the order never came through. I had to leave by that point without food. I was still charged though. Now I need to try and get a refund. Nightmare. ### 1/5 — Dirk *2026-06-15, version 5.4.22* Doesn’t support some iPhones ### 1/5 — Cannot order with US number *2026-06-13* Cannot use the app to order at a pub with a US phone number. They have a variety of countries available on their list but not the US. ### 1/5 — Completely Useless *2026-05-21, version 5.4.21* Can’t scroll down enough to enter all the details required to register. Epic fail at the first hurdle ## Most praised reviews (10 highest-rated) ### 5/5 — Great Service *2026-04-17, version 5.4.21* Fast friendly service x ### 5/5 — Great! *2026-01-21, version 5.4.20* Happy to have a free Lucky Saint at one of my favourite pubs, the Bedford Arms ### 5/5 — Hollywood Arms *2026-01-15, version 5.4.19* Best Pub in the area ### 5/5 — US phone number *2025-11-08, version 5.4.19* I am in London and at a pub that uses this app. It required me to have an account to order from the table. After I downloaded the app I tried to sign up but there was no pre-fix for the US code (+01) in the pick list. I was not able to sign up so we had to leave the pub. Not sure if this is a known problem or something done on purpose. Very disappointing. ### 5/5 — Top pub-Dunstan House Inn *2025-09-16, version 5.4.19* I am a regular visitor to Burnham on Sea,and The Dunstan House Inn. We always find it friendly,welcoming, and fabulous for us with furry friends. We eat often and have always found the food enjoyable. Just recently we enjoyed a visit where we served by DJ,and Callum,it was a quieter evening but both were friendly,and welcoming. We also enjoyed a visit a while back when we took part in the Wednesday quiz which was fun,and hosted by a big cheerful chap who was helping out as Kelly the manager was away. We highly recommend the Dunstan if you’re in the Burnham area. ### 5/5 — Queen yougen *2025-09-07, version 5.4.18* Top staff ssspecialy Lauren and open on time 😉😉 ### 5/5 — Ms *2025-07-23, version 5.4.18* Cheerful staff and always a free soda and lime should you need it. ### 5/5 — Great pub *2025-06-15, version 5.4.18* Great food great beer lovely atmosphere ### 5/5 — Top Notch *2025-04-24, version 5.4.18* Cracking spot cracking service !!! 😎 ### 5/5 — Great staff *2025-03-16, version 5.4.17* Lovely food excellent hospitality --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*