# YourDoctors - Online Doctor — user reviews > 1,020 indexed App Store user reviews of YourDoctors by HealthATech Solutions Inc., rated 4.50/5 from 4,997 ratings. - Source: https://appshunter.io/ios/app/yourdoctors-online-doctor/id1439216318/reviews - App overview in markdown: https://appshunter.io/ios/app/yourdoctors-online-doctor/id1439216318.md - Rating breakdown: 5★ 4,216 · 4★ 191 · 3★ 71 · 2★ 49 · 1★ 470 ## What do users think of YourDoctors? Overall sentiment: positive **Pros** - 🚀 Quick and efficient - 👍 Convenient and easy to use - 🙌 Helpful and knowledgeable doctors - 💯 Great service and advice - 🤩 Impressive and amazing - 🙏 Lifesaver and reassuring **Cons** - 💰 Expensive subscription fees - 🕰️ Long wait times for some users - 🤖 Robotic or scripted responses from doctors - 🚫 Inability to cancel subscription easily - 🤔 Misleading or hidden pricing information **Commonly reported bugs** - Prescription orders not being sent to pharmacies as promised - Inability to access the service after initial free trial period **Most requested features** - Add typing indicators to show when doctors are responding - Provide more transparency around subscription plans and fees - Improve customer support and responsiveness - Expand coverage to include more medical conditions and specialties ## Newest reviews (11 of 1,020) ### 3/5 — Great app! *2026-08-04, version 3.3.7* Pros: This makes a lot of sense! The app is easy to use and provides medical relief when we need it most! CONS: The amount you will be charged is $240 immediately for the full year with no refund option, please read the terms closely and understand them before paying. The bullet point for annual charge is baked in the $20/month info, this is not a callout message when you select your package. I suggested the app team make a change to this and call this right at the top (first bullet point) for clearer transparency of the plan so that customers can make an informed decision! ### 5/5 — Farkaleet Shah *2026-08-04, version 3.3.7* PA Farkaleet Shah was quick, inquisitive and thorough. It’s worth the $20 a month and the response time has always been immediate. ### 5/5 — Helpful in a pinch *2026-08-03, version 3.3.7* Canadian here and our healthcare system is garbage at the moment. This app really came in handy for medical care and doctor’s notes. I’m located in Ontario and not only did they connect me with a doctor based in my province, but when I checked his license number in the database it came back as legitimate. Alveena S. was the most lovely person ever and I’m so thankful for this app. ### 5/5 — Great app and service *2026-08-02, version 3.3.7* Quick and easy from home. They are thorough and informative. ### 5/5 — Excellent service *2026-08-02, version 3.3.7* The doctor renewed my prescription for an inhaler. I have moderate COPD. Thank you so much. ### 4/5 — App *2026-08-01, version 3.3.7* I find the app very difficult to get round ### 5/5 — Works great. *2026-07-28, version 3.3.7* Good, prompt service ### 5/5 — Amazing *2026-07-28, version 3.3.7* They are the bestest of the best. Huda and Marsha are THE best people ### 5/5 — Amazing Service! *2026-07-24, version 3.3.7* Maham Lodi was so quick, thorough and helpful! I love Your Doctors! So convenient. ### 5/5 — Thank you Doctor *2026-07-24, version 3.3.7* Fast and asks all the right questions. Really helped today and so appreciated!! ### 5/5 — Service *2026-07-24, version 3.3.7* Service has been excellent, as I’m not from Ontario I didn’t have a family doctor and walk in clinic times are outrageous, this has been such an easy way to do things ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading *2026-08-16, version 3.3.7* Charges are not clear for customer. ### 1/5 — Misleading pricing scam *2026-08-13, version 3.3.7* The pricing is misleading. They advertise $20/month in large font but it’s not. In small print it says it’s actually $240/year. So if you’re needing it for a short term, you’re stuck. There aren’t other options. So they are *technically* transparent but are intentionally misleading. A cost per year should be advertised as a cost per year, not a cost per month. This is a scam. ALSO they don’t let you rate them through their internal rating system unless you put in 5 stars. It says permission denied :) Scam, scam, scam. ### 1/5 — SCAM *2026-08-07, version 3.3.7* I should’ve read all those reviews before I downloaded and subscribed the plan. At the subscription page, it showed an option of $20/month and another of $300/year. After realizing I was charged for $240 instead of $20, I finally noticed there was a small line buried among many other features saying the plan is billed annually. If both plans are billed annually, why is one displayed as $20/month while the other is shown differently? The pricing presentation is confusing and misleading. Based on other reviews, I’m clearly not the only customer who misunderstood it. If so many people have had the same experience, why hasn’t this been made clearer? ### 1/5 — Misleading payments *2026-08-05, version 3.3.7* It clearly said I’m purchasing a monthly plan of 20$ . No where did it said that the full year is billed upfront . Also you billed me twice 240$ . So 480$ in total . I sent you and email but you haven’t replied . I opened a dispute with my credit card company . It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys. Update : I did email the address you posted . You never replied . Also my double charge has never been refunded . I have no other choice than a dispute resolution. I will also report you to the consumer protection branch . Also it does NOT state that you bill annually, it says monthly plan for 20$ . Very deceiving sales tactics . Also a supervisor approval for migraine medication like sumatriptan is ridiculous! On “Maple “ I got the prescription right away . ### 1/5 — Misleading payments *2026-08-02, version 3.3.7* It clearly said I’m purchasing a monthly plan of 20$ . No where did it said that the full year is billed upfront . Also you billed me twice 240$ . So 480$ in total . I sent you and email but you haven’t replied . I opened a dispute with my credit card company . It was almost impossible to understand the “doctors “ English . Also after stating my needs they said a prescription needs to be approved by another supervisor which takes up to 6 hours . Very deceiving and non transparent unprofessional service ! I don’t recommend using these guys ### 1/5 — Fine print: may take over 6 hours or more for a doctor to complete your prescription *2026-08-02, version 3.3.7* Waited 11.5 hours for my script to be processed by a physician, reached out many times to expedite the process and nothing was done. So if you need help with something more urgently beware. My prescription was not done until 11:00pm! Which meant I couldn’t even receive it until the next morning, worst thing was this company texted me promising my script would be done in 30 mins before the consult. Do not use. ### 1/5 — SCAM WARNING *2026-07-31, version 3.3.7* This app is a scam. They will charge you $240 up front even though it says $20 a month. Then they won’t give you a refund. Check Reddit - it’s happened to tons of people. ### 1/5 — Would rate zero if possible *2026-07-23, version 3.3.7* The service is good if you’re going to use it all the time. I needed it for a one time emergency. They advertise the cost as $20/ month but they bill you annually. So I spent $240 to talk to a doctor once ### 1/5 — Big scam *2026-07-19, version 3.3.7* Biggest scam ever, don’t get fooled by this stuff ever ### 1/5 — Scam. Misleading pricing *2026-07-17, version 3.3.7* Google “Your doctors online overcharge” and see for yourself. They have tons of complaints to the BBB against them. They advertise a $20 per month subscription but you enter your payment info and are charge $240 for a year subscription, without ever being shown that amount, and they refuse to refund. They offered me a partial defend after some pushback, I’ll be getting the rest back through my credit card company. Avoid this app ## Most praised reviews (10 highest-rated) ### 5/5 — Thanks *2026-08-20, version 3.3.7* They helped my family a lot with fast exam and prescriptions with no waiting like in hospital!!! Great saver! ### 5/5 — Dietitian *2026-08-17, version 3.3.7* Sahara was very good dietitian to speak with. She gave a very good diet to me and was very helpful answering all my questions. Highly recommended. ### 5/5 — Fast, easy, friendly service *2026-08-17, version 3.3.7* Quick easy service ### 5/5 — Headache issue *2026-08-17, version 3.3.7* Always very caring and supportive of your health and well being. Highly recommend ### 5/5 — Care from provider *2026-08-16, version 3.3.7* Excellent ### 5/5 — Good service, fast, responsive, caring *2026-08-15, version 3.3.7* This app is literally wonderful! I feel cared for. I have instant answers without sitting in the ER for hours! Thank god for this app! ### 5/5 — Great help *2026-08-13, version 3.3.7* Best online service I’ve ever received, thank you doctor ### 5/5 — Amazing *2026-08-12, version 3.3.7* Amazing service very quick and efficient, puts ur mind at ease and not having to wait days for an appointment ### 5/5 — Great doctors *2026-08-10, version 3.3.7* Fast and reliable service ### 5/5 — Matija B *2026-08-08, version 3.3.7* Great app. Fast service. Very professional. These people actually care and want to help you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*