# YourParkingSpace - Parking App — user reviews > 358 indexed App Store user reviews of YourParkingSpace by YourParkingSpace Ltd., rated 4.40/5 from 250 ratings. - Source: https://appshunter.io/ios/app/yourparkingspace-parking-app/id1107618222/reviews - App overview in markdown: https://appshunter.io/ios/app/yourparkingspace-parking-app/id1107618222.md - Rating breakdown: 5★ 199 · 4★ 15 · 3★ 4 · 2★ 1 · 1★ 31 ## Newest reviews (16 of 358) ### 4/5 — Can’t login with Apple anymore *2026-08-18, version 9.3.3* Get some error when trying to login. Worked great before. ### 3/5 — App isn’t working - unauthenticated message. *2026-08-08, version 9.3.3* I keep getting a message in a red bar at the bottom saying “unauthenticated” and the search just doesn’t work. I’m on 5G with mobile data switched on for this app but I also get it when on WiFi. ### 1/5 — Simon *2026-08-06, version 9.3.3* Slow, painful, designed so you give up and take a fine! ### 1/5 — Don’t use unless you want a PCN! Terrible customer experience *2026-08-06, version 9.3.2* I didn’t have signal in the venue I was at so couldn’t extend my parking session in the moment. Despite trying to do the right thing and sending an email to request support from YourParkingSpace when I got home to make payment before the end of the day, they weren’t able to assist me at all to prevent me from receiving a PCN from the owner of the car park. I find this extremely hard to believe they have no control over these adjustments and even if they don’t, I would have expected to receive a clear notification at the time of booking and a text and email on the day of the booking in big red flashing lights to say ‘you won’t be able to pay to extend this stay after the expiry time’ even if it’s still on the same day! Extremely disappointed in this service and won’t be using this app again. I will be making sure as many other people as possible are made aware of this because the customer experience has been terrible and unfair and YourParkingSpace certainly aren’t making their customers clearly aware of this in advance. I shall await receipt of my PCN…thanks a lot! ### 1/5 — Failed to take payment *2026-08-04, version 9.3.2* Failed to work in Shepton mallet. Had to use ring go in the end ### 1/5 — Faulty logging *2026-08-04, version 9.3.2* Unable to login or create acc ### 1/5 — Avoid *2026-08-02, version 9.3.2* Hugely unreliable. I've received tickets despite paying a monthly booking fee. They don't communicate with you apart from AI messages. They allowed my account to be hacked and without advice or warning they suddenly removed the space I was paying for. The only way I found out was the parking tickets! Utterly disgraceful company. No telephone number they will only communicate via bot chat. Do not trust them under any circumstances. ### 1/5 — TOO DIFFICULT AND STRESSFUL *2026-08-02, version 9.3.2* The physical parking space was fine and extending the stay worked well (one extra star for this) … BUT THE REST OF THE EXPERIENCE WAS STRESSFUL AND DIFFICULT (zero star rating). Booked online - then was told to use the App. But data wasn’t automatically uploaded (suggesting different databases behind the scene), so MY BOOKING WAS MISSING. The App help was, first of all, automated and useless before eventually passing me to a human. The agent responded promptly BUT THE ADVICE WAS TECHNICALLY DIFFICULT TO UNDERTAKE (clear you browser cache and destroy ALL your online activity for everything you are currently doing) to reload just this App. I found a better way (individual cookie) but the agent REFUSED TO SUGGEST THIS when asked. When you load the App the bottom bar is obscured - YOU NEED TO KNOW TO CLICK IN FUTURE BOOKINGS (I only had one booking and it looked like it had disappeared) BUT YOU CANNOT SEE THE ICON! Poor UX design! The website and App - AND SIGNS IN THE CAR PARK ITSELF - say to park in the space you are allocated - I WAS NOT GIVEN A SPECIFIC SPACE. So I immediately raised a query - NO ONE TO PHONE TO HELP IN REAL TIME - which was answered completely incorrectly and nearly 24 hours after I actually started the booking - I was potentially left parked where someone else might have fined me! THIS HAS BEEN TOO DIFFICULT TO WANT TO USE EVER AGAIN AND CERTAINLY WOULD NOT RECOMMEND AT ALL. ### 1/5 — TOOK 4 WEEKS TO RESOLVE PARKING ISSUE *2026-08-01, version 9.3.2* It took YourParkingSpace almost FOUR WEEKS to resolve a parking issue that I reported on the very first day of my booking. Unfortunately, this is now the second serious issue I’ve had with bookings through YourParkingSpace, and it has completely eroded my confidence in the service. I reported the issue and requested a callback from customer services on 2 July, the day my booking started. Despite this, the matter was not resolved until almost four weeks later. A parking issue is time-sensitive and requires immediate support, not a resolution weeks after the fact. On both occasions, I paid in advance for a parking space only to arrive and find I was unable to park. Rather than receiving immediate support or an alternative solution, I was left to resolve the situation myself. The communication from the space owners was poor and, in some cases, they were rude and dismissive, with no follow-up to check whether I had eventually managed to park. The consequences went far beyond the inconvenience of not having a space. In London, where parking restrictions are strictly enforced, being unable to use a pre-booked parking space meant I had no choice but to find alternative parking at short notice, resulting in additional costs and parking fines. These were expenses that I should never have had to incur when I had already paid for a legitimate parking space. While YourParkingSpace eventually issued a refund, that does not compensate for the stress, wasted time, additional expense and disruption caused. By the time the complaint was resolved, the inconvenience and financial impact had already occurred. After experiencing the same type of issue twice, I no longer have confidence in using YourParkingSpace and will be using alternative providers in the future. I hope the company improves both its communication with space owners and its customer support processes, because no customer should be left paying extra and risking fines after paying in advance for a parking space. ### 1/5 — Rubbish app *2026-07-30, version 9.3.2* Completely inferior to nearly every other parking app I have used. ### 1/5 — Just awful *2026-07-30, version 9.3.2* Can never login even when you have an account total wage of space ### 1/5 — constant spam advert notifications *2026-07-30, version 9.3.2* regular notifications being used for advertising purposes - let your marketing team know that i deleted the app because of this ### 2/5 — Existing Session Fault *2026-07-29, version 9.3.2* I’ve used the YourParkingSpace app for years and generally found it much easier than using the pay machines. Unfortunately, a recent change has made the “Already Parked” journey extremely unreliable. When selecting “Already Parked”, the app often fails to recognise the parking session that’s already in progress. Instead, it appears to create a new session using the current time. It can take 10 to 15 minutes of repeatedly closing and reopening the app, backing out and trying again before it finally detects the existing session correctly. This isn’t a one-off issue. I’ve experienced it on several recent visits to the same car park, so it appears to be a repeatable problem. Unfortunately, before I realised this behaviour had changed, I unknowingly paid for the wrong session and subsequently received a Parking Charge Notice, despite making a genuine attempt to pay before leaving the site. Please could someone investigate the “Already Parked” workflow. Whether this is a software fault or an unintended consequence of a recent redesign, the current experience is confusing and has the potential to cause other customers the same problem. ### 1/5 — Useless app made by AI bots *2026-07-29, version 9.3.2* Try to park the other day on Westferry Circus Parking the anpr cctv didn’t work, the contact number highlighted on this app and the site, said we are not taking inbound calls, hahahah what a joke. Never trust this app. ### 1/5 — AVOID SCAM APP *2026-07-28, version 9.3.2* One star is too much. The parking you pay for is not always backed of to space owner so you will often receive PCN’s. All of which can be challenged BUT if you are leasing the car each PCN will end up creating an admin charge. I have parked in the same spot for 4 weeks and have received 4 tickets. ### 1/5 — Inconvenient App *2026-07-28, version 9.3.2* This is a poor parking app with a clunky interface. I resent having to download yet another such app when I already have about twenty. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fails to update *2026-08-30, version 9.4.0* Constantly have to use the actual website instead. Also tried to book on here and error comes up. ### 1/5 — Useless *2026-08-28, version 9.4.0* Wont login with Google or Apple, parking locations not being identified. Constant red banner saying “unauthorised” but no explanation to fix the issue. ### 1/5 — Absolute rip off *2026-08-25, version 9.4.0* Pay for parking and still got charged and had to pay a parking fine. Emailed the company and they said as I had appealed it they couldn’t help. Just a rip off you get a parking ticket if you pay for your stay ### 1/5 — Frustrating *2026-08-24, version 9.3.3* Anybody else tried to park at Queen Victoria Hospital in East Grinstead? 🙄. I'm trying to extend my parking time and can't do it and I bet they'll send me a penalty charge! I'm stuck in the hospital FFS!! ### 1/5 — Terrible *2026-08-22, version 9.3.3* The app doesn’t need to do much but always seems to fail. Regularly disappointing experience ### 1/5 — Awful support *2026-08-20, version 9.3.3* I booked in an airport. Day before while doing checking realised of my mistake that was the incorrect airport. Support mentioned to cancel and arrange new booking. So I did and refund was refused. What a joke ### 1/5 — Charging more *2026-08-18, version 9.3.3* showed until last payment page one amount then .when i visited to last page amount was suddenly changed to high price ### 1/5 — Horrendous app *2026-08-16, version 9.3.3* If I could give this 0 stars, I would. It was awful to use, I tried all the various options to go down to set up an account, and it just wouldn’t let me set it up. Also kept coming up with lots of errors on the screen, I had also entered the location code of the car park on the map and it didn’t recognise it. I resorted to the website in the end and this worked. Whoever made this app needs firing, it’s terrible. ### 1/5 — Big Scam *2026-08-11, version 9.3.3* Its a scam ! I legitimately booked and paid for a parking space and parked correctly and was then issued a £100 fine - do not use this app at all ever ### 1/5 — Logs me out EVERY TIME *2026-08-09, version 9.3.3* This app makes me sign in every time I use it, I have no idea why I can’t just stay logged in. It also requires 2 factor authentication? It’s a parking app, it definitely doesn’t need that level of security. It’s REALLY annoying when I’m quickly trying to find the address of the space I’ve booked or other details and I have to go through the long process of logging in, checking my emails, putting in the code and then finding the details. Seriously just use faceID or something. ## Most praised reviews (10 highest-rated) ### 5/5 — Great value for money *2026-08-29, version 9.4.0* Easy to use App that secured our parking space for a cruise from Southampton ### 5/5 — Amazing app! *2026-08-26, version 9.4.0* I am constantly recommending this app to everyone that is willing to listen!! Love it! Love it! Love it!! ### 5/5 — What a great App. *2026-08-21, version 9.3.3* I use this App a lot, I travel up and down the UK with my Camper-van and find that I’m never far from a safe stop for the night. ### 5/5 — Found a space *2026-08-09, version 9.3.3* Always managed to find a space within a walking distance from my desired location ### 5/5 — Mr Bartle *2026-07-17, version 9.3.1* It’s great stress free parking do on my phone make life easier ### 5/5 — Great app *2026-07-01, version 9.3.1* Like the app it’s handy and easy to use ### 5/5 — Easy Setup *2026-05-30, version 9.3.0* All seems very straightforward so far. ### 5/5 — Ashton gate *2026-05-29, version 9.3.0* Quick simple and easy What more do you need ### 5/5 — Mr *2026-05-22, version 9.2.4* Very easy to use ### 5/5 — Perfect *2026-04-25, version 9.2.4* Perfect, very easy to use handy all times --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*