# YourRide - NZ’s No.1 Taxi App — NZ Wide. Book, Track & Pay.

> New Zealand taxi booking, tracking, and payment app. (iPhone/iPad app by Zoomy Ltd.)

- Source: https://appshunter.io/ios/app/yourride-nzs-no1-taxi-app/id576171915 (this page in markdown: same URL + `.md`)
- Developer: [Zoomy Ltd](https://appshunter.io/developer/576171918)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.64/5 from 188 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 61 MB
- Languages: English
- Released: 2013-10-11
- Data updated: 2026-06-09
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/yourride-nzs-no1-taxi-app/id576171915/reviews.md

## What is YourRide?

Book, Track, & Pay for Taxis from Whangarei to Invercargill.

Security cameras in every taxi.

Schedule trips in advance.

Multiple Payment Options, including TaxiCharge.

Apply for a Business Account at www.yourride.nz/business 

Questions? Get in touch via hello@yourride.nz or at www.yourride.nz

## Key features

- Book taxis nationwide
- Track your ride in real-time
- Multiple payment options
- Schedule trips in advance
- Security cameras in taxis
- Business account options

## What do users think of YourRide?

Overall sentiment: negative

**Pros**

- 🚀 Quick pickup times and responsive service
- 👍 User-friendly interface and easy booking
- 🏠 Support for local NZ company
- 💰 Transparent pricing and competitive rates
- 👨‍💼 Professional and friendly drivers
- 📱 Better than previous iHail app alternative

**Cons**

- 🚫 Frequent driver cancellations at last minute
- 🔐 Critical account registration failures
- ❌ No advance/scheduled booking capability
- 🌍 Blocks international and non-NZ phone numbers
- 💳 Limited payment method options
- 🐛 Unreliable ride confirmation and tracking
- 📍 Geographic service limitations
- 💸 Hidden fees and pricing discrepancies
- 🚗 Driver no-shows and unreliability
- 📞 Poor customer support and unresponsive team
- ♿ Accessibility issues for disabled users
- 🗺️ Inadequate location and destination features

**Commonly reported bugs**

- PIN/verification code not received or delayed
- Login failures with 'pin not verified' error
- Account registration impossible across all methods
- Error messages during signup process
- International phone number rejection
- App crashes and freezes
- Rides disappearing from scheduled bookings
- Incorrect pricing calculations and overcharging
- Credit card payment rejection
- Ride cancellation without explanation
- Multiple drivers dispatched for single ride
- GPS/location tracking delays and inaccuracy
- Incompatibility with iPhone SE
- VoiceOver accessibility not functional
- Pickup address conversion errors
- Fare calculation showing wrong estimates

**Most requested features**

- Advance/pre-book taxi scheduling
- Support for van/multi-passenger bookings
- Comments section for special requests
- Tip functionality for drivers
- Total Mobility Card integration
- Taxicharge/Cab Charge voucher support
- Saved favorite addresses
- Message driver functionality
- Map-based destination selection
- GST receipt generation for business
- Real-time driver location tracking
- Scheduled ride visibility in app
- Apple Pay and alternative payment methods
- Support for longer phone numbers (11 digits)
- Better pickup point communication to drivers
- FAQ and user instruction documentation

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/yourride-nzs-no1-taxi-app/id576171915/reviews.md

### 1/5 — Not suitable for ordering a van

*2026-04-07, version 6.7.0*

Downloaded the app so could pre book an airport pick up for a party of 5, no ability to do that with this app so now need to remove my payment details etc. Most annoying. It would be great if this was made clear before downloading the app.

### 1/5 — Impossible to log in

*2026-03-12, version 6.7.0*

Signed up and verified my email but doesn’t allow me to log in as “pin not verified” . Have tried several email addresses and given it over a week but still not working.

### 1/5 — Terrible App

*2026-02-15, version 6.7.0*

What a terrible app, very buggy, PIN code not received ever and then when you ask for another one it says you have to wait ten minutes. Password reset awful too.

### 1/5 — Error message

*2026-01-21, version 6.7.0*

Can sign up through any of the options i get error messages every time. It tells me to login to verify my email or phone number but its during the account making process so i have nothing to log into..

### 1/5 — Cannot register account

*2026-01-14, version 6.7.0*

The app fails to allow a new user to register an account.

### 1/5 — Cannot guarantee a ride

*2025-12-13, version 6.7.0*

Very disappointed with this app. Booked an early taxi to the airport only to have the job cancelled (no drivers available) and notified me 10mins before I needed to leave!!! 
Had to call up Wellington taxis directly, luckily they were available and sent someone straight away. I really want to support local businesses but if you want reliability use Uber instead.

### 1/5 — Doesn’t work for international travellers

*2025-12-11, version 6.6.1*

Beyond hopeless after more than a year this is still broken. The app won’t let you register with an overseas mobile number. It gives the error ‘you can’t register outside NZ’. 
Even though I’m in a Co-op taxi in Auckland when registering. Thankfully the old Co-op App still works.

### 1/5 — Needs a lot of work

*2025-11-10, version 6.6.1*

So I cannot order a cab via the app at my home. I am suburban but not central enough. So I have to call then pay with taxi card adding time at drop off. They can’t push it out to
App to see when driver coming. So I have no idea how far they are. I also cannot prebook on the app either. Looked it up and the icon is not available for me. So again have to call. Uber so much easier.

### 5/5 — Safe and Reliable professional drivers

*2025-10-23, version 6.6.1*

Great Initiative, lot easy to order taxi without been going thru phone and driver’s ETA .  Best , reliable and safe than other rideshare apps in NZ .

### 1/5 — Ride cancelled

*2025-08-13, version 6.5.1*

Booked a ride for early morning to the airport. 5 mins before the taxi was due I checked the app and it showed the ride as cancelled. Not by me. Managed to call the taxi company and get another taxi in time to catch the flight. Very disappointed. First time use but 0 from 1. Won’t be using again.

## Frequently asked questions about YourRide

### What does this app do?

This app allows users to book, track, and pay for taxi services across New Zealand. It covers a wide range of locations from Whangarei to Invercargill and prioritizes user safety with security cameras in every taxi.

### What are the key features?

Key features include the ability to book taxis nationwide, track your ride in real-time, schedule trips in advance, and utilize multiple payment options, including TaxiCharge. Business accounts are also available.

### How much does the app cost?

The app itself is free to download and use. While the description mentions ads, it does not specify any in-app purchase costs or subscription fees for basic functionality.

### Is this app available across all of New Zealand?

Yes, the app is advertised as being available nationwide, from Whangarei to Invercargill, making it a comprehensive taxi booking solution for the entire country.

### What are the payment options?

The app supports multiple payment options for your convenience. This includes options like TaxiCharge, ensuring flexibility when paying for your taxi fare.

## Version history (last 5 releases)

### 6.9.5 — 2026-06-04

Thanks for choosing YourRide



We update our app regularly to bring you all the latest bug fixes and performance improvements.

### 6.9.4 — 2026-05-19

Thanks for choosing YourRide



We update our app regularly to bring you all the latest bug fixes and performance improvements.

### 6.7.0 — 2025-12-11

Thanks for choosing YourRide.

We update our app regularly to bring you all the latest bug fixes and performance improvements.

### 6.6.1 — 2025-09-04

Thanks for choosing YourRide.

We update our app regularly to bring you all the latest bug fixes and performance improvements.

### 6.6.0 — 2025-08-26

Thanks for choosing YourRide.

We update our app regularly to bring you all the latest bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
