# YouTrip — user reviews > 74 indexed App Store user reviews of YouTrip by You Technologies Group, rated 4.60/5 from 391 ratings. - Source: https://appshunter.io/ios/app/youtrip/id1228562274/reviews - App overview in markdown: https://appshunter.io/ios/app/youtrip/id1228562274.md - Rating breakdown: 5★ 323 · 4★ 27 · 3★ 12 · 2★ 2 · 1★ 27 ## What do users think of YouTrip? Overall sentiment: mixed **Pros** - 💰 Competitive exchange rates - 💳 Convenient for travelers - ✅ Easy to use interface - ✈️ Multi-currency support - 💸 No hidden fees - ⚡ Smooth payments - 🔒 Strong security features - 📲 Real-time notifications - 💡 Great for online shoppers - 👍 Highly recommended - ✨ Simple to navigate - 🌍 Works in many countries - 💯 Cost-effective - 👌 Transparent - 🚀 Instant top-ups - 🌟 Reliable - 🛍️ Good for international online payments **Cons** - 🐛 App instability/crashing - ⏳ Slow loading times - ❌ Verification issues - 🚫 Marketing notifications cannot be turned off - ⚠️ Money stuck/pending - 👎 Customer service issues - 🪪 Requires Thai ID for use - ❌ Not foreigner friendly - 🔒 Security concerns/fraudulent transactions - 🔄 Frequent reinstallation needed - 📞 Lack of responsive customer support - 🚫 Account closure issues - 📱 Account tied to mobile number - ❌ Replacement card not sent - ⚠️ Maintenance downtime - ❓ Unnecessary permission requests - 🤔 Issues with Face ID login - 🚫 Foreign card transactions not offered - 📉 App errors overseas - ❓ Missing wallet transactions - ❌ Cannot pay AXS - 📉 Inconsistent app performance **Commonly reported bugs** - App freezes - App is unstable in the UK - Cannot load transactions - Money transferred is pending for many hours - Debit card fails - Card rejected by merchants due to malfunctions - App keeps getting stuck on a purple loading screen - App keeps lagging when opening - Bug in the app, cannot access every 2-3 days - App frequently hangs - App keeps hanging on opening - Unable to retrieve card details after maintenance - App is buggy and unable to load after updating to iOS - Face ID issue: automatically brings to first user interface after logout - App assumes user is not existing after update/re-download - Email login service does not function on weekends if logged out - App not kept up with iOS 13 - Application keeps having error when overseas - Top ups pending for 8+ hours - Missing wallet transactions - App refuses to load properly **Most requested features** - Support for iPad - Option to turn off advert notifications - Ability to transfer money between cards (international currency) - Price rate notifications - Dark mode - More features to make it compelling - Call center for instant assistance - Web version - Option for existing users to log in with password - Allow money transfer out of the app - Improve Face ID functionality - Real-time payment approval notifications - Ability to use for AXS payments ## Newest reviews (10 of 74) ### 4/5 — ipad *2026-01-31* could you please consider supporting Ipad ? **Developer response:** Hi Derrick Cheung, we appreciate that you took the time out to leave us a review. Your valuable feedback is instrumental in enhancing our service for all our customers. Please be assured that we will share your feedback with our teams to implement necessary improvements in our product and processes. Thank you! ### 2/5 — In the uk, the app is unstable *2026-01-02, version 4.49.1* In the uk, the app is unstable. I have to redownload almost every month ### 1/5 — 3-5 Business Days *2025-12-05, version 4.48.1* 3-5 Business days to verify account. Just converted 1k with Wise. Instant set up and verification with them. ### 5/5 — Review *2025-12-01* YouTrip is an excellent travel card and app. It’s easy to use, offers great exchange rates, and makes spending overseas simple and stress-free. Perfect for travellers who want convenience and transparency with their money. ### 5/5 — Easy travel payments *2025-11-30* Smooth, fast and super convenient for managing money on the go. ### 1/5 — No foreigner friendly *2025-11-27, version 4.47.1* Very surprised with the fact only Thai ID holders can use This, even if i have a work permit and been paying taxes here for 3 Years already. ### 1/5 — Utterly woeful *2025-11-25, version 4.47.1* Very glitchy app. Tried 3 times to set up account and each time something crapped out and meant that I needed to contact customer services, complete wipe the profile and uninstall then reinstall the app. Only reason I persisted was because my wife wanted me to open the account. If you don’t have a specific need for this, give it a swerve. Wise is miles better! ### 5/5 — You trip *2025-11-23* YouTrip is an excellent multi-currency travel card that makes spending overseas simple and cost-effective. It offers great exchange rates, instant in-app top-ups, and zero transaction fees, which makes travelling stress-free. The app is smooth, secure, and easy to navigate, giving users full control over their spending. A convenient and reliable choice for international travellers. ### 5/5 — ⭐️ Fantastic Travel Card — Hassle-Free and Great Exchange Rates! *2025-11-19* YouTrip has quickly become my go-to card for travelling. The exchange rates are consistently good, and I love that there are no hidden fees when spending overseas. The app is super simple to use — topping up, checking transactions, and managing currencies take just seconds. What makes it even better is the instant notifications after every purchase, so I always feel in control of my spending. It’s safe, convenient, and saves me money every time I travel. If you’re someone who shops online in different currencies or travels often, YouTrip is honestly one of the best multi-currency cards out there. Highly recommend! ### 2/5 — มีปัญหากับการใช้แอพเกือบทุกรอบ *2025-11-09, version 4.46.1* แอพมีอะไรเด้งขึ้นมาตลอดไม่ว่า ค้างด้วยนะจะกดปิดก็ค้าง จะแลกก็ค้าง แล้วปรับปรุงแอพยังไงให้แย่ลงกว่าเดิมทุกรอบ คือจะยืนยันตัวตนตอนจ่ายตังคือทำไมา่เคยได้เพราะแอพค้าง จนมันหมดอายุอะ เซ็งมาก เมื่อไหร่จะแก้ เสียเวลามาก ## Most critical reviews (10 lowest-rated) ### 1/5 — No Scan to Pay Option *2026-08-22* i had a very hard time paying people here in cambodia, not everyone has a POS terminal and also not all terminals accept this card. I hope you partner with aliexpress or any other scan to pay services **Developer response:** Hey AquafoxGamin88, thank you for your comment. We apologize that you are facing issues with not being able to pay in Cambodia. Could we trouble you to drop us an email at customer@you.co and provide us with more details such that our relevant team can assist you? Thank you! ### 1/5 — Signing up *2026-07-16* Application to sign up pretty terrible especially when you enter your license details for identification? Then it won’t accept? You edit to correct it, still doesn’t work, ten ask for your passport? It’s one or the other? Worse travel card application ever!!! **Developer response:** Hi Kahi1970, we appreciate your time taken to leave us a review and apologise for the struggle you've faced during the sign up process. Simply sign up with Singpass for a seamless experience - If you do not have Singpass, a manual sign up would be required for verification and security purposes. You would need to have your personal documents available for upload to apply. Could we trouble you to drop us an email at @customer@you.co so that our relevant team can assist you? Thank you! ### 1/5 — Youtrip kept suspending my card from ApplePay *2026-07-15* Youtrip kept suspending my card from ApplePay **Developer response:** Hi 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼😵‍💫, we appreciate that you took the time to leave us a review, and apologise for any inconvenience caused. Please note that the suspension of card using on Apple Pay is a security measure by Apple pay itself, and the suspension is not triggered on YouTrip's end. You may troubleshoot this by removing YouTrip from all apple devices and re-adding the YouTrip card in Apple pay, starting with your mobile phone. If the issue still persists, kindly drop us an email at customer@you.co so that our relevant team can directly assist and guide you on this. Thank you! ### 1/5 — Not Good *2026-07-01* YouTrip is not helpful at all, I had lost my card in my trip and reported it as soon as realised it. After raising dispute which they took over a month to review, I get email it can’t be resolved and I gotta contact merchant myself. 🤦‍♂️🤦‍♂️ **Developer response:** Hi rooneys8, we appreciate that you took the time to leave us a review and we're sorry to hear about this. We have escalated this to the relevant team - in the meantime, could we trouble you to drop us an email again with your existing case reference number so that our relevant team can assist you further on this? Thank you! ### 1/5 — My own pin *2026-05-26* Let me create my own Pin. Applications that force me to create a pin that suits you not me means I have to create a pin I am unlikely to remember. You clearly don’t create an app for users **Developer response:** Hey JB69AU, we appreciate that you took the time out to leave us a review and apologize for the inconvenience caused. Do note that you may change your App PIN anytime directly in the app.You may refer to this: https://support-au.you.co/hc/en-us/articles/12841140737551-How-do-I-change-my-App-PIN for more info. If you have any further questions, feel free to drop us an email at customer@you.co for our relevant team to assist you. Thank you! ### 1/5 — option to turn off adverts notifications (they pop up almost daily now) *2026-05-11* this is not a social media app - we are customers, not products **Developer response:** Hi i-own-an-iphone, we appreciate you taking the time to leave us a review and apologise for any inconvenience caused. Rest assured that we note on your feedback and will share this with the relevant team to improve our product and processes. If you face any issue with the app, feel free to drop us an email at customer@you.co so that our relevant team can assist you. Thank you! ### 1/5 — Terrible *2026-03-21* Verification on photo is clear but they demand a “clearer” one. I’ve taken it multiple times already and keeps telling me to retake. Would not use. 👎👎👎 **Developer response:** Hi ChaeHyungwon, we hear you on this and apologise for the inconvenience caused. Please take note that a clear photo for verification is needed to ensure accuracy in verification. Typically, the ambient lighting and camera quality affects the photo and facial detection - a quick troubleshoot for this is to ensure that you are doing the verification at a well lit location and that your camera is clear from any smudges or marks. If you'd need assistance, we are happy to help. Please contact us at customer@you.co so that our relevant team can guide you. Thank you! ### 1/5 — Rubbish *2026-02-07* I signed up and following their step and app is frozen, I email them, they said it should be ok, your account is approved, but not. how come you can run a bank? if you compare with wise & revolut. this is rubbish. don't download. **Developer response:** Hi San Ryu, we appreciate that you took the time to leave us a review and regret to note this. Could we trouble you to drop us an email at customer@you.co with your issue details so that we can re-address your issue. Thank you! ### 1/5 — Can’t turn off marketing notification *2026-02-01* Spammy app, no obvious way to turn off marketing notifications **Developer response:** Hey kleinbtl, we appreciate that you took the time out to leave us a review. If you'd like to be removed from notifications, you can change your settings on your mobile phone or drop us an email at customer@you.co to request for a removal. Hope this helps, thank you! ### 1/5 — Don’t use! *2026-01-26* Left me stuck without money on a work trip. Maybe stay with with wise! **Developer response:** Hi Wtffm, we appreciate that you took the time to leave us a review and regret to note this. Please drop us a FB/IG DM or email us at customer@you.co with your issue details so that we can address your concern. Thank you! ## Most praised reviews (10 highest-rated) ### 5/5 — YouTrip *2026-08-22* Awesome card with no top up fees and so easy to use and great exchange rates. ### 5/5 — You trip *2026-03-25* YouTrip is a very convenient multi-currency wallet that is perfect for travellers and online shoppers. It allows users to pay in over 150 countries with competitive exchange rates and no hidden fees, making it a great alternative to traditional banks . The app is simple to use, provides real-time notifications, and offers strong security features, making spending abroad easy and stress-free. ### 5/5 — Review *2026-03-17* Amazing experience so far!! Must download. ### 5/5 — Very good *2026-01-13* YouTrip makes spending and managing money while traveling easy. The app is simple to use, and I love the convenience of multi-currency support and low fees. Highly recommended! ### 5/5 — Review *2026-01-05* Utrip is a great travel planning app that made organising my trip easy and enjoyable. I liked how it suggested personalised itineraries based on my interests and schedule. The interface is clean and intuitive, and having all my travel plans in one place helped me stay organised on the go. Some recommendations weren’t perfect for my tastes, but overall it saved me a lot of time and made trip planning much less stressful. I would recommend it to anyone looking for a better way to plan their travels. ### 5/5 — Convenient *2026-01-03* Good app for managing foreign currencies. Smooth payments and clear interface. Works well overall ### 5/5 — YouTrip – Smart App for Travel Payments *2026-01-02* YouTrip is an excellent app for managing money while traveling. Currency exchange rates are competitive and transparent, with no hidden fees. The app is easy to use and allows quick spending tracking. It’s very convenient for international travel and online payments in different currencies. ### 5/5 — app *2025-12-24, version 4.49.0* nice and easy to navigate ### 5/5 — Really useful! *2025-12-02* For travelers!! Really helped me, every backpacker should be aware of it! ### 5/5 — Youtrip *2025-12-02, version 4.48.1* Great ! Recommended --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*