# YOXO: Voce, Internet & Roaming — user reviews

> 30 indexed App Store user reviews of YOXO by Orange Romania, rated 4.70/5 from 325 ratings.

- Source: https://appshunter.io/ios/app/yoxo-voce-internet-and-roaming/id1481946568/reviews
- App overview in markdown: https://appshunter.io/ios/app/yoxo-voce-internet-and-roaming/id1481946568.md
- Rating breakdown: 5★ 290 · 4★ 6 · 3★ 11 · 2★ 4 · 1★ 14

## What do users think of YOXO?

Overall sentiment: mixed

**Pros**

- ✨ Easy eSIM setup
- 👍 Flexible month-to-month plans
- 💰 Competitive pricing
- 📱 Simple app management
- 🚀 Excellent for multiple numbers
- 🌟 Best of the best
- 💯 Highly recommended
- 👍 Stress-free option
- 🎉 Great budget choice
- 👍 Fantastic roaming

**Cons**

- 🐛 App update loop
- ❌ Passport scanning fails
- ❌ Postal code input error
- 📶 Unreliable service/signal
- 📈 Sudden price increases
- 🚫 Dynamic font not supported
- ❌ No connection issues
- 👎 Bad user experience
- ❌ Cannot add roaming data
- ❌ Only works with Romanian ID
- ❌ Incompatible with residency permit
- ❌ Facial recognition fails
- ❌ Roaming not working
- ❌ Poor internet signal
- ❌ Cannot initiate video calls
- 🤔 Confusing contract details
- ❌ Not fully digital
- ❌ Limited plan changes
- ❌ Limited pause options
- ❌ Cannot choose custom number
- ❌ Limited number range
- ❌ Cannot manage voicemail
- ❌ eSIM transfer requires visit
- 👎 Very bad experience
- 🎨 Unappealing new design
- 😵 Overwhelming color palette
- 😵 Cramped and varied fonts

**Commonly reported bugs**

- App requires latest version but doesn't work after update
- Passport scanning fails
- Cannot enter postal code
- No signal or intermittent 3G/4G
- Roaming not working despite being enabled
- Facial recognition fails during subscription
- App gets stuck in an update loop

**Most requested features**

- Allow adding roaming data
- Fix passport scanning
- Enable postal code input
- Support dynamic font sizing
- Improve connection stability
- Allow managing multiple phones/SIMs under one account
- Provide better tech support response times
- Allow changing plan type closer to billing
- Allow more than three plan pauses per year
- Allow reactivating suspended plans without retroactive payment
- Offer custom number selection
- Expand number range
- Allow voicemail management via app
- Enable eSIM transfer without visiting a physical store
- Revert to original design with Orange colors
- Improve app color palette and font consistency

## Newest reviews (10 of 30)

### 2/5 — Nu are font dinamic

*2025-10-11*

Nu se poate aplica marirea de font din iOS

### 3/5 — No connection

*2025-05-22*

Just doesn’t get connected

### 4/5 — Many pluses but spotty signal

*2024-03-09, version 9.3.2*

Great option and stress free to have month to months plan that one can cancel
Easy management of the plans
Cost so far decent an no risk to run over quotas
Voice quality and coverage however are gargled sometimes breaks uo sometimes spotty coverage in the city even and the internet soeed drops severely sometimes 
All in all a great budget and stress free option if not a truly dependable choice like an actual mobile phone wireless plan.

### 3/5 — Confuzie

*2023-06-19*

Îmi Trimiteți text și voi YOXO și orange conflictuale. Nu aveți transparentă și nu va departajați de orange.Dacă sunteți subsidiara a orange , nu lăsați orange sa va dicteze contractele, minutele etc. Spune-ți clar cât ajung cele 60 GB de net. Ce folosește GPS ? Net sau minutele de telefon?
Ce însemnează minute nelimitat național?Orange îmi trimite altfel de idei ca ar fi limitate.

**Developer response:** Salut,
Ne pare rau ca ai avut dificultati in utilizarea serviciului. Pentru a putea lamuri situatia te rugam sa ne contactezi la serviciul Relatii Clienti prin apel la numarul 300.
Cu prietenie, Echipa Aplicatii Orange

### 5/5 — Felicitări

*2022-04-13*

Toată stima pt dv intr-o inflație galopanta

**Developer response:** Salut,
Multumim pentru review-ul pozitiv, ne bucuram ca iti place aplicatia.
Cu prietenie, Echipa YOXO

### 1/5 — nu merge recunoasterea faciala

*2021-12-26*

nu pot face abonament. nu pot trece de pasul de recunoastere faciala

**Developer response:** Salut, 
Multumim pentru feedback. Ne-ar fi de ajutor sa ne oferiti mai multe detalii despre situatia descrisa pe adresa aplicatii@orange.com. 
Cu prietenie, 
Echipa YOXO

### 1/5 — Prostie de aplicatie

*2021-11-30, version 4.7.00*

Am activat acum o cartela si ar trebui sa am si roaming activat. Desi am 150 gb de net si acces la roaming, ea nu merge. Si nici nu ai unde sa vezi ca a roaming ul este sau nu activat.

### 3/5 — Great app, terrible support

*2021-11-24*

Great little app provided you only want to have a single phone plan. You can’t manage multiple phones/sims from the app and you have to create multiple accounts, one for each phone. You can also forget about tech support: it takes them days to answer a query and they never fix the situation, they only ask for more information.

### 1/5 — Only works with Romanian ID

*2021-05-10*

It works with my passport but cannot see home address so I tried to edit my home address and it could not it. 

Also does not work with Romanian Residency permit. Avoid.

**Developer response:** Salut, 
In cazul in care intampini probleme, ne poti contacta direct din aplicatia YOXO, sectiunea Help > Messenger.
Cu prietenie, 
Echipa YOXO

### 1/5 — Noul design: Big No-No

*2020-09-10*

De ce s-a renuntat la designul original care pastra culorile reprezentative companiei Orange? Negru, portocaliu, gri si alb. Acum aplicatia e mov cu galben. Ochii imi sunt asaltati de aceasta paleta de culori si de fonturile diferite si inghesuite.

**Developer response:** Salut, YOXO prinde aripi si s-a mutat pe propriul sau domeniu (yoxo.ro), cu propria sa imagine. Ramane pe reteaua Orange, dar se dezvolta in felul sau propriu. Daca paleta coloristica de acum nu ti se potriveste, poti sa treci pe Modul intunecat al aplicatiei. Ti se potriveste mai bine asa? Multumim, Echipa YOXO

## Most critical reviews (10 lowest-rated)

### 1/5 — Latest update required

*2026-07-24*

They require me to have the latest version installed, which I have and I can’t get rid of pop up that informa me to download the latest… Therefore I got in an infinite circle.. Bad user experience

### 1/5 — Low quality

*2026-04-05*

Doesn’t work. Scanning my passport fails. Trying to enter the address manually doesn’t allow me to enter the postal code. Why I even need this for an eSIM is beyond me.

### 1/5 — Unreliable service and unreliable contract price

*2025-11-09, version 11.3.7*

Cannot rely on yoxo service like on a real mobile network I don’t understand the technology but it does not work at all times and places, paid extras also don’t work as advertised and they raise the price of the subscription on a whim whenever they want by 80% suddenly by just removing the plan you have “unilaterally”.  All I want now is to find out how to cancel my Yoxo subscription

### 1/5 — Muie

*2025-02-06, version 10.7.2*

Hoții . Nu se merită. Sunteți la furat.

### 1/5 — Nu am semnal și pleacă și 3G în 4g mereu

*2024-07-22, version 10.2.1*

123

### 1/5 — Useless app if you don’t have a romanian ID card

*2023-11-24*

Even though the app states you can use your passport to verify your identity that is not 100% true. 

Wasted 45 min trying to scan my passport and every time I got an error.

**Developer response:** Salut,
Ne pare rau ca ai intampinat dificultati in utilizarea aplicatiei. Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia. 
Cu prietenie, Echipa YOXO.

### 1/5 — Prosteală pe fata

*2023-09-07, version 8.5.0*

De tot r…..l

### 1/5 — Yoxo

*2023-06-27, version 8.0.0*

Foarte proasta calitate ,la internet nu am deloc semnal nu pot initia nici un apel video

### 1/5 — Dezavantaje mari fata de cartela

*2023-03-04, version 6.8.20*

1. nu poti schimba tipul de abonament in ultimele 24h inainte de re-emiterea facturii.

 nu poti pune pe pauza plata decat de trei ori pe an.

nu poti reactiva abonamentul suspendat sau inchis decat daca platesti retroactiv o factura emisa si neachitata

2. nu poti alege un numar personalizat, chiar daca ai vrea sa platesti suplimentar pentru asta

3. plaja de numere e limitata: cele din seria 0750.4xx.xxx

### 1/5 — Nu folositi serviciile lor!

*2023-01-01, version 6.6.40*

Nu recomand. Cea mai proasta experienta, cautati reviewuri si pe google sa vedeti ce zice lumea

## Most praised reviews (10 highest-rated)

### 5/5 — Descarcă noua versiune a aplicației

*2026-07-24*

Vă rog să faceți ceva urgent cu ultima versiune, aplicația afișează mesajul te rugăm să descarci ultima versiune a aplicației și după ce am descărcat-o și nu pot adăuga date roaming pe abonament!!!

### 5/5 — Stark

*2025-03-16, version 10.8.0*

Absolutely brilliant stuff,so easy to get a eSIM 🥂

### 5/5 — Abonament

*2024-11-04, version 10.6.0*

Best of the best

### 5/5 — Din tot sufletul recomand Yoxo!

*2024-03-08*

Pentru 9 lei sa ai tot ce iti dau ei... m am mutat de la toti la Yoxo, 10/10!

**Developer response:** Salut, Alexanderus
Multumim pentru review-ul pozitiv, ne bucuram ca iti place aplicatia.
Cu prietenie, Echipa YOXO.

### 5/5 — Super tare oferte

*2024-02-10, version 9.3.0*

Mulțumesc frumos

### 5/5 — Very happy!

*2023-10-19, version 8.7.1*

The best way to have two or more phone numbers. Thank you so much YOXO . Thank you so much ORANGE !

### 5/5 — Good

*2023-04-06*

Good

**Developer response:** Salut,
Multumim pentru feedback si pentru review-ul pozitiv.
Cu prietenie, Echipa YOXO.

### 5/5 — Nu este 100% digital; Dezavantaje mari fata de cartela

*2023-03-15*

1. nu poti schimba tipul de abonament in ultimele 24h inainte de re-emiterea facturii. nu poti pune pe pauza plata decat de trei ori pe an. nu poti reactiva abonamentul suspendat sau inchis decat daca platesti retroactiv o factura emisa si neachitata 2. nu poti alege un numar personalizat, chiar daca ai vrea sa platesti suplimentar pentru asta 3. plaja de numere e limitata: cele din seria 0750.4xx.xxx 4. NU poti gestiona casuta vocala fara sa apelezi la suportul Orange (activare/dezactivare/schimbare PIN). 5 NU poti transfera esim-ul decat cu vizita la orange.

**Developer response:** Salut, 
Multumim pentru feedback! Daca ai nevoie de ajutor, ne gasesti in aplicatia YOXO, sectiunea Help > Messenger.
Cu prietenie, 
Echipa YOXO.

### 5/5 — One of the best

*2022-12-13*

This is by far the best experience to sign up for a cell plan! I just live it! Flexible to change plans before traveling, prices are more than competitive! Just WOW!

**Developer response:** Salut,
Multumim pentru review-ul pozitiv, ne bucuram ca iti place aplicatia.
Cu prietenie, Echipa YOXO

### 5/5 — Next Gen telecommunications

*2022-09-15*

I just love this, no hassle, no bells and whistles to go through while choosing one's needs. Using the app is super easy and to the point. Signal is top also while traveling, roaming absolutely fantastic.

**Developer response:** Salut,
Multumim pentru review-ul pozitiv, ne bucuram ca iti place aplicatia.
Cu prietenie, Echipa YOXO

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*