# YPOO — user reviews

> 24 indexed App Store user reviews of YPOO by 杭州易跑健康科技有限公司, rated 1.40/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/ypoo/id1229575670/reviews
- App overview in markdown: https://appshunter.io/ios/app/ypoo/id1229575670.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 37

## Newest reviews (12 of 24)

### 1/5 — Avoid this app

*2021-12-29, version 2.8.16*

Crashes constantly. Does not allow for customization of settings between metric and imperial. Does not include walking as an exercise…AND IT IS AN UNDER-DESK TREADMILL. Use your Apple Watch and put it on your ankle/shoe.

### 1/5 — No Apple Health support?

*2021-10-30, version 2.8.16*

I can’t believe a sports app like this doesn’t support Apple Health.

### 1/5 — Horrible app

*2021-07-27, version 2.8.15*

I can’t even register. The screens are all white and you can’t see what you’re supposed to type.

### 1/5 — Ridiculous that bugs aren’t fixed after a year

*2021-04-18, version 2.8.14*

I’m seeing reviews reporting the same issues I’m experiencing? Why is the app offered if it’s not being maintained? I tried to register but the screen is white and so is the text. I did the best I could and just guessed with the scroll bars but I have no idea where to go from here now that I’m in. The same issues exist within the app too.

### 1/5 — Fix the app background and text color

*2021-04-16, version 2.8.14*

I was able to begin registration for an account but when the text and background are both white it’s difficult to see what you type or select. I closed the app and now opening the app is just a black white screen. Please fix these issues so it can be used with product.

### 1/5 — Does not work

*2021-04-15, version 2.8.14*

I can’t register or quick set up, nothing works.

### 1/5 — Not able to set up app

*2021-03-31, version 2.8.14*

I can’t even set up my account because I can’t read the fields they want filled out. Not a language issue, I literally can’t see them.

### 1/5 — Total waste of time.

*2021-01-01, version 2.8.14*

Even one star is too much for this app.

Excercise stats fail to save 8 times out of ten.
Some of the text is “white on white” so it’s practically unreadable.

Cannot customize nothing. 

You are better off not using this app.

### 1/5 — White screen

*2020-12-05, version 2.8.13*

The screen was completely white. I was not able to see anything to create a login. I am using the USA version.

### 1/5 — Fake

*2020-04-16, version 2.8.8*

After registering shuts down ... useless app don’t make any sense

### 1/5 — The worst app ever

*2020-04-13, version 2.8.8*

It was working for 4 days and now it’s not working anymore I delete the app and I install it again and now it’s not allowed me to sign in again!!! Worst appp ever!!!!!

### 1/5 — Does not work

*2020-04-11, version 2.8.8*

App suddenly quits after registering and selecting “free run” button. Continues to crash. Not useable.

## Most critical reviews (10 lowest-rated)

### 1/5 — I can’t use this

*2024-05-08*

I can’t use my treadmill bc this app. Same as other review. I want to refund.

### 1/5 — App No Longer works

*2024-01-03*

Please fix this! I can’t use my treadmill! There’s no way to contact the company. :( If you fix it I will change my review to 5 stars.

### 1/5 — No longer works.

*2023-11-15*

This app no longer works and neither does the remote. Do not buy from this company!!!

### 1/5 — Broken and still not fixed

*2023-10-31*

App broke after I upgraded my iPhone. No fix has been provided. Unable to login, asking for 4 digit pin and password that had never bien asked before.

### 1/5 — Can’t use

*2023-09-11*

Update logged me out when I never had to login in the first place and no information available to “register?” So the app no longer works, which would render my treadmill completely useless if I didn’t have one backup physical remote still. Deeply annoying for not a cheap purchase

### 1/5 — Cannot Log In

*2023-08-25*

Same as the other review. After updating my iPhone, the app is asking to login and I never had to do that previously. I would easily open the app and start the treadmill. Also asking for a four digit pin which I don’t have either-very disappointing, really liked it but now I can’t use it. Please do not buy. I thought Bluetooth would be very easy which it was but now the remotes don’t work either and I can’t use it. Better off buying without Bluetooth. Rate it negative 5 stars (rate it 1 star in order to submit this review)

### 1/5 — Stopped working

*2023-08-25*

After the latest update it stopped working and I lost all my data and progress. It’s worthless now and frustrating. I can’t re-register nor retrieve my password.

### 1/5 — Disappointed

*2023-08-18*

This was the only app that worked with my under the desk treadmill and it no longer works since the last iPhone software update.  I downloaded the YIFIT app by YPOO and it will start my treadmill but I can’t adjust the speed or turn the treadmill off.  The remotes that came with the treadmill do t work at all and I depended on the app.  It worked great for my needs until this last update, no I can’t use my treadmill at all.  Very disappointing.

### 1/5 — No network connection

*2023-08-15*

App just stopped connecting and also the remote for my treadmill broke LOL. I’m out $350 dollars because the app is on a server and they shut the server down. Disgusting, why does a remote control require a server?

### 1/5 — Doesn’t connect to tread

*2022-07-27, version 2.8.16*

This app doesn’t connect to the tread that came with it so it’s mostly useless and now I can’t track my workouts.

## Most praised reviews (2 highest-rated)

### 4/5 — Now works

*2020-04-23, version 2.8.9*

Portrait issue corrected. Thanks!

### 3/5 — Has potential

*2020-08-19, version 2.8.11*

Please fix bugs

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
