# Ypsomed mylife App > Diabetes management app for insulin pump and pen users, integrating glucose and therapy data. (iPhone/iPad app by Sinovo Ltd. & Co. KG.) - Source: https://appshunter.io/ios/app/ypsomed-mylife-app/id1276500946 (this page in markdown: same URL + `.md`) - Developer: [Sinovo Ltd. & Co. KG](https://appshunter.io/developer/387195226) - Category: Medical - Price: Free - Rating: 4.18/5 from 770 App Store ratings · 40 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 329 MB - Languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Italian and 5 more - Released: 2018-02-06 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ypsomed-mylife-app/id1276500946/reviews.md ## What is Ypsomed mylife App? The mylife App lets you manage your diabetes discreetly anywhere and anytime. Regardless of whether you are a pump or a pen user, your insulin and glucose data is available at a glance in one app on your smartphone. Use the Apple Watch to review your CGM value, your glucose trend and to acknowledge CGM alerts. The mylife App connects and imports therapy data from the following devices via Bluetooth:  mylife YpsoPump insulin pump Dexcom G6 Continuous Glucose Monitoring (CGM) System* mylife Unio Neva, mylife Unio Cara, mylife Aveo blood glucose meters** Pump users benefit from discreet and convenient bolus delivery from the smartphone (standard, extended and combination bolus; only available with compatible pumps). The app offers an intuitive bolus suggestion calculator with integrated insulin on board function. Values imported from above devices may be used for bolus suggestion calculations and to support therapy decisions. Therapy documentation becomes a matter of ease. Choose to synchronise your therapy data with the mylife Cloud for access anywhere and anytime, and share** data with your healthcare professional. With a connected Dexcom G6*, you can upload your CGM data to Dexcom CLARITY. Data entry, logbook and practical statistics support you in your therapy management. The PDF/CSV report function lets you export your data and share them with your healthcare professional. Important: carefully read the instructions for use and discuss settings and use of the bolus suggestion calculator with your healthcare professional before using it. The mylife App may require access to Bluetooth, notifications, storage, camera and photo library to provide its full functionality. Smart device compatibility www.mylife-diabetescare.com/compatibility Links Instructions for use: www.mylife-diabetescare.com/app-instructions  Terms and Conditions: mylife-software.net/terms Privacy Policy: mylife-software.net/privacy Legal manufacturer SINOVO health solutions GmbH Willy-Brandt-Straße 4 61118 Bad Vilbel Germany Manufactured for: Ypsomed AG, Switzerland Notes and Disclaimers * If you are a current user of the Dexcom G6 App, we recommend to uninstall the G6 App before the setup and pairing of your G6 transmitter with the mylife App.  ** Country-dependent availability Dexcom, Dexcom G6, and Dexcom CLARITY are registered trademarks of Dexcom, Inc. in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ypsomed is under license. ## Key features - Discreet diabetes management - Integrates insulin and glucose data - Bolus delivery from smartphone - Bolus suggestion calculator - Therapy data synchronization - Data export for healthcare professionals ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/ypsomed-mylife-app/id1276500946/reviews.md ### 1/5 — No longer fit for purpose *2026-03-19* My Ypsomed pump is still under warranty until May, but the My Life app no longer works. To be fair it has never actually worked properly - issues with the Bluetooth, failure to link to the cloud, constant pop up prompts etc etc etc - but I have limped along with it for years. But I recently had to replace my phone, and after over 2 hours on the phone to the pump hotline I was told the problem was a compatibility issue, and that the app had not been updated to work with anything later than iOS 18. What? That came out 18 months ago. I’m disgusted. Currently waiting to get set up with hybrid closed loop on the CAM app. It had better be an improvement. Between the rubbish performance of the Libre sensors (also not kept up to date with newer phone operating systems apparently) I’ve just about had enough. These companies are producing expensive products designed to work with phones, but not ensuring that they keep up compatibility-wise. Not good enough. **Developer response:** Hello Pegletbee, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 5/5 — Life changing *2025-07-15* Amazing and life changing. I’ve noticed a few patch fixes that have improved connectivity to the pump from the phone. There is one glitch that has never been fixed since the app was created. When I type in blood glucose and carb amount and click calculate and before I press yes to deliver I get an option screen with two blank tiles. I always click the right tile which I assume means deliver or agreed to delivery. It would be great if this was fixed. ### 3/5 — Great app - recently buggy *2025-01-30* App has been fantastic up until the last few months. The app has a bug where it’s not saving insulin values and often errors out when communicating with the server. I often either have to manually add the calculated insulin because it saves the BGL and carb values, but not the insulin, or I have to run through the calculator an extra time or two so that it saves the insulin values. I can see that others have reported similar issues so it may be something the devs need to look into. **Developer response:** Hello 'Chul, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 1/5 — New update stuck on loading screen *2024-10-29* Ever since the new update there are times when I open the app and I am unable to get past the loading screen. This is extremely frustrating as I have to either restart my phone or close and open the app repeatedly until it works and is extremely inconvenient when calculating dosages before a meal. The app is essentially non-functional as this occurs so often. Please fix this. **Developer response:** Hello 12647585858, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 3/5 — Needs updates *2024-10-27* This app used to be good, but it’s been glitchy for a while. The app takes a long time to load, so I usually have to close it and reopen it. Often when I enter data it only adds the BGL and carbs to the logbook but not the insulin dose. This is dangerous if I don’t notice that it’s done it, so the next calculation doesn’t allow for insulin on board. When I contacted support, they said to delete the app and reinstall it. That worked at first but I still have the same problems. Please fix it ASAP! **Developer response:** Hello robynsensei, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 3/5 — Great when it works *2024-10-02* When this app is working it is such a game changer. After deleting & reinstalling it I couldn’t get through a whole week without problems. I had to calibrate several times as my levels were out by over 10!! Sounding the alarm either when it thought I was low or high. Often had to wait 30 minutes for the transmitter to find signal. Deleted it so I could sleep as it kept saying transmitter list signal fir over 3 hours. **Developer response:** Hello Crawford9, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 1/5 — What a faff *2024-06-21* Oh my god! If this is the future then beam me up Scotty. If you can actually get the app connected it is possible to calculate a bolus .......eventually going from app to glucose metre to pump to app , is this really progress! Come back Animas all is forgive. Connectivity! Connectivity! Connectivity! If only this was possible for a modicum of time, every time you leave the app it’s a nightmare to reconnect. Thankfully I don’t have this problem with other apps I use otherwise I think I would have been out with the shotgun or razor blades a long time ago as the problem has ……….persisted!!! **Developer response:** Hello Lump60, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 5/5 — I’m new, but I am excited to use this app! *2024-06-03* I was diagnosed with type 1 diabetes in May of last year, and it’s been an everyday struggle with calculating the insulin I need to have and keeping track of my glucose levels, but MyLife has already helped and I’ve only had this app for like 2 hours! I’m excited to edit this review once I’ve used MyLife more, because I’m sure it will be wonderful. :) Hi, I’ve been using for a month or so now, and I LOVE IT. I love that it gives you the .0 things too! **Developer response:** Hello Madz The First, thank you for the positive feedback. We are glad that you find the app helpful. For questions or assistance, the local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare. ### 1/5 — Disappointing *2024-04-04* I was very excited at the prospect of this app linking up with my Dexcom G6 to eliminate a lot of manual entry but unfortunately I would say it successfully links up with my Dexcom less than 10% of the time. I still have to manually enter my Blood Glucose level to be able to calculate how many units of insulin to take. Also has a lot of alarms about not linking to the Dexcom, many of which I don’t seem to be able to turn off, which is a bit of salt in the wounds 😬 **Developer response:** Hello nativacase, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ### 3/5 — Often OK… sometimes not. *2024-04-04* 1. The app has problems getting “stuck” on a glucose reading or insulin on board. Led to a really good hypo once, when I believed the app! 2. Needs to have a way to revise data that you’ve input, eg pressing wrong insulin amount, or deciding differently after you’ve typed in the number. 3. Would be nice to offer a table of past glucose readings. **Developer response:** Hello X y z z y, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team. ## Frequently asked questions about Ypsomed mylife App ### What is the Ypsomed mylife App? The Ypsomed mylife App is a medical application designed to help users manage their diabetes. It allows for the discreet tracking and management of insulin and glucose data from compatible devices, supporting therapy decisions and documentation. ### What devices are compatible with the Ypsomed mylife App? The app connects via Bluetooth to the mylife YpsoPump insulin pump, Dexcom G6 Continuous Glucose Monitoring (CGM) System, and mylife Unio Neva, mylife Unio Cara, mylife Aveo blood glucose meters. ### Can I deliver insulin directly from the Ypsomed mylife App? Yes, pump users can benefit from discreet and convenient bolus delivery directly from their smartphone. This feature supports standard, extended, and combination bolus types, but is only available with compatible pumps. ### How does the Ypsomed mylife App help with therapy decisions? The app features an intuitive bolus suggestion calculator with an integrated insulin on board function. Values imported from connected devices can be used to inform bolus suggestion calculations and support therapy decisions. ### Can I share my diabetes data with my doctor using the Ypsomed mylife App? Yes, you can synchronize your therapy data with the mylife Cloud for anytime access and share data with your healthcare professional. The PDF/CSV report function allows for easy data export. ### Is the Ypsomed mylife App available on all smart devices? The app requires smart device compatibility, and a list of compatible devices can be found on the mylife-diabetescare.com/compatibility website. It may require access to Bluetooth, notifications, storage, camera, and photo library. ### What is the user rating for the Ypsomed mylife App? The Ypsomed mylife App has a user rating of 4.2 stars based on 770 ratings, indicating generally positive user experiences. ### How often is the Ypsomed mylife App updated? The latest version of the Ypsomed mylife App is 2.6.1, which was last updated on May 19, 2026. This suggests a relatively active update schedule. ## Version history (last 1 release) ### 2.6.1 — 2026-05-19 Bugfixes and Performance improvements ## More apps by Sinovo Ltd. & Co. KG - [SiDiary](https://appshunter.io/ios/app/sidiary/id389582724) - [Wellion SiDiary](https://appshunter.io/ios/app/wellion-sidiary/id1621535711) All apps by Sinovo Ltd. & Co. KG: https://appshunter.io/developer/387195226 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*