# YRT On-Request — York Region On-Request Transit > On-demand transit ridesharing service for York Region. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/yrt-on-request/id6469515367 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.80/5 from 13 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English - Released: 2023-11-20 - Data updated: 2026-09-09 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/yrt-on-request/id6469515367/reviews.md ## What is YRT On? YRT On-Request is a reimagined way to get around York Region — a ridesharing service that’s smart, easy, affordable, and green. You can book a ride between your home and the closest YRT bus stop or preselected location in your service area. With a few taps, book an On-Request ride in the app and our technology will pair you with the closest vehicle to bring you to your location. How it works: - Book a ride on your phone - Get picked up at your curb - Save money by paying with PRESTO, YRT Pay App or Transit App - Get dropped off at your chosen location within the service area or the closest bus stop where you can use your two-hour transfer on other YRT routes What we’re about: CONVENIENCE Don’t live close to a transit stop? No problem. We can pick you up and get you connected to local transit in your area, all in one fare. AFFORDABLE. Discounted YRT fares are offered through the PRESTO card, YRT Pay App or Transit App. You can use your transfer on any YRT route for two hours. SUSTAINABLE. Public transit reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a few taps, you get to do your part to make your community a little bit greener and cleaner, every time you ride. Questions? Reach out at mobilityonrequest@york.ca ## Key features - On-demand ridesharing - Book rides via app - Curb-side pick-up - Connects to YRT bus stops - Affordable fares with PRESTO/YRT Pay - Sustainable transit option ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/yrt-on-request/id6469515367/reviews.md ### 2/5 — Inaccurate *2026-08-19* The time schedule is about as accurate as a Stormtrooper blast ### 1/5 — Slow *2026-08-13* For some reason the YRT routes they give the drivers is always the longest and least efficient way to get there ### 1/5 — Really? *2026-07-09* I tried to book an on-request through the app and it would not let me because there is a “set route”. Yeah there is a bus, the thing is it’s a 13 minute walk which is what I was trying to avoid. Might try via calling but it’s pointless to say you can book via the app and then have the app tell me that actually I can’t because there is a bus that’s a 13 minute walk away from me. Seems pointless tbh ### 1/5 — Terrible service, terrible app. *2026-07-06* If not bc I don’t drive I would’ve deleted this a long time ago. They don’t ever wait for you and they drive off before you even got there. A yrt that I booked decided to drive off even after they just arrived. It has been up a minute and they just drove off before I came outside. You ppl suck ### 1/5 — Terrible service *2026-05-14* They can’t even drive 20 minutes down the road terrible drivers aswell. They hire unfit people me and my sister got in 2 separate crashes in the same week with the same driver. And they wouldn’t even reimburse us. ### 1/5 — the phone number log in code. they sent me is not working *2026-04-02* the phone number log in code. is not working n email too ### 1/5 — Need Improvement *2026-03-24* For Paratransit, seniors with disability need to go to hospital please allow them average travel distance which is 30km; my elderly father has to get off midway with his walker and call me to book uber for the other half (maybe limit to once a week usage for 30 KM please for medical reason) - currently there is a limit of 20km for paratransit - maybe allow them to travel within york region & charge a bit more. Thank you. ### 2/5 — Crashes after update *2026-01-21* App was good until the update. It keeps crashing and won’t open. I tried reinstalling it same thing happens. Please fix ### 4/5 — App crashing *2025-12-16* Sometimes the app crashes or I am not able to open it when in an active ride. Otherwise it’s great! ### 5/5 — YRT *2025-11-19* On time driver, polite. Very helpful, takes care of my Walker placing it in the trunk and then ensures that I am safely seated and buckled in. I couldn’t be more pleased with this service. It’s just terrific. ## Frequently asked questions about YRT On ### How do I book a ride with YRT On-Request? You can book a ride directly through the YRT On-Request app on your smartphone. Simply enter your pickup and drop-off locations within the service area, and the app will pair you with the nearest available vehicle. ### What are the payment options for YRT On-Request? Fares can be paid using PRESTO, the YRT Pay App, or the Transit App, offering discounted rates. You can also use your two-hour transfer on other YRT routes after your ride. ### Is YRT On-Request available outside of York Region? YRT On-Request operates within a specific service area in York Region. The app allows you to book rides between your home and the closest YRT bus stop or preselected locations within this designated zone. ### What is the age rating for YRT On-Request? YRT On-Request has an age rating of 4+, making it suitable for most users. The app is designed for easy navigation and booking by individuals of various ages. ### How often is YRT On-Request updated? The latest version of YRT On-Request is 4.26.10, last updated on March 11, 2026. Regular updates ensure the app remains reliable and incorporates new features or improvements. ### What devices are supported by YRT On-Request? YRT On-Request is available for iPhone and iPod devices. Users with these Apple products can download and use the app for their transit needs. ### What do users like about YRT On-Request? Users have rated YRT On-Request highly, with an average of 4.8 stars from 13 ratings. This suggests a positive user experience, likely due to its convenience, affordability, and smart technology. ### How does YRT On-Request contribute to sustainability? By utilizing ridesharing and connecting users to public transit, YRT On-Request helps reduce the number of individual vehicles on the road. This contributes to lower congestion and decreased CO2 emissions in the community. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-17 Performance improvements and bug fixes ### 4.27.16 — 2026-07-16 Performance improvements and bug fixes ### 4.27.1 — 2026-05-04 Performance improvements and bug fixes ### 4.26.12 — 2026-04-19 Performance improvements and bug fixes ### 4.26.10 — 2026-03-11 Performance improvements and bug fixes ## Apps similar to YRT On | App | Rating | Price | Category | | --- | --- | --- | --- | | [Carpooll.com: Smart Rideshare](https://appshunter.io/ios/app/carpoollcom-smart-rideshare/id6480311009) | 5.0 (8) | Free | Travel | | [SCOOTY - Let's Go!](https://appshunter.io/ios/app/scooty-lets-go/id6445889910) | 4.6 (23) | Free | Travel | | [Poparide](https://appshunter.io/ios/app/poparide/id1045332129) | 4.9 (734) | Free | Travel | | [Barrie TOD](https://appshunter.io/ios/app/barrie-tod/id1518634337) | 1.0 (1) | Free | Travel | | [Hopp: Get a Ride](https://appshunter.io/ios/app/hopp-get-a-ride/id6475395031) | 4.4 (7,140) | Free | Travel | | [Aeroport Taxi & Limo Service](https://appshunter.io/ios/app/aeroport-taxi-and-limo-service/id1024202217) | 4.4 (35) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*