# YRU — user reviews > 25 indexed App Store user reviews of YRU by Y R U, rated 4.30/5 from 180 ratings. - Source: https://appshunter.io/ios/app/yru/id1562018041/reviews - App overview in markdown: https://appshunter.io/ios/app/yru/id1562018041.md - Rating breakdown: 5★ 135 · 4★ 9 · 3★ 8 · 2★ 2 · 1★ 26 ## Newest reviews (8 of 25) ### 1/5 — Bad *2023-04-22, version 2.4* App won’t open, and when it does I can’t click on any of the tabs such as new or any collections. It’s not good, not at all usable ### 1/5 — what happened *2023-04-12, version 2.4* my app used to work perfectly fine and then one day all the items disappeared and im not getting notifications anymore. if i tried to login to my account the app would crash, and id have to redownload it. please fix i want my discount notifications :( ### 1/5 — Unstable app *2023-04-08, version 2.4* I’m surprised it let me order, but now the app won’t even let me open :c luckily I checked via the webpage and my order did go through. Hopefully the app fixes soon 🖤 ### 1/5 — App unusable *2023-04-07, version 2.4* All buttons and options produce an error message. ### 1/5 — App is unusable *2023-01-23, version 2.4* As much as I love their shoes, I’m gonna have to stick with their website. Every button I click gives me an error message or just doesn’t work. ### 1/5 — App won’t load *2022-01-01, version 2* I can’t for the life of me open this app ### 1/5 — Crashing *2021-11-03, version 1.7* It crashes every 5 seconds how am I supposed to shop on it just gonna stick to the website ### 1/5 — Please make your app more accessible *2021-06-09, version 1.3* Blind and visually impaired people were clearly an after thought during the development of this app. You need to do some work so that your app is compatible with screen readers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service is bad *2023-06-30, version 2.8* It auto selected 6 when I tried to put in 10 and customer service was bad all I wanted was to know if they could halp me but they ignored me. And one of my boots has dents. Definitely gonna forget about this brand, cute but i don’t know if im comfortable buying from here again. ### 1/5 — Please fix your app *2023-05-05, version 2.4* Hi I’m a new customer trying to sign in to the app and it keeps crashing. I want to stay updated on my presale purchase. Please update your app and fix it to where it runs properly. ### 1/5 — App doesn’t work 😭 *2023-05-05, version 2.4* Love Yru was trying to get ready for a pre order, took 20 minutes to make an account cause the app couldn’t find me then it crashed and crashed my whole phone and after that was never able to open the app again even after multiple re downloads ### 1/5 — app unusable *2023-04-28, version 2.4* when you try to login to your account the app will close every time. You also can’t look at the sections for shoes. ### 1/5 — doesn’t work *2023-04-28, version 2.4* app literally doesn’t work. i downloaded it and logged in and the app crashes every time i open it. i deleted it and redownloaded to try again and it just continually crashes ### 1/5 — . *2023-04-27, version 2.4* It keeps kicking me out. ### 1/5 — Broken App *2023-04-26, version 2.4* Completely unusable app 98% of the time. Don’t bother. ### 1/5 — Everything you click on is an error message *2023-04-26, version 2.4* I want to use the app but nothing works, please fix this ### 1/5 — Can’t open any sections *2023-04-25, version 2.4* I try to look through the different sections for their shoes and none work at all, make the app absolutely pointless, better to just shop on browser. ### 1/5 — Does not work *2023-04-23, version 2.4* Everything you click is an error message ## Most praised reviews (7 highest-rated) ### 5/5 — The app is great *2023-08-25, version 2.8* The app works fantastic. First tried to order something through the website and was having issues so I tried the app and no issues anymore. This will be our second pair of shoes through the company our first we’re perfect. Hope these bring the same joy ### 5/5 — Great for cosplay! *2021-05-07, version 1.3* Great app, I’m gonna buy some shoes for my Kokichi Oma, Miu Iruma and Shuichi Saihara cosplay! ### 5/5 — 🤘🏼 *2021-04-16, version 1.3* Good app, easy to use. ### 4/5 — Monster high *2024-11-06, version 3.3* The monster high collection is amazing, yall need to add more shoes for all the ghouls 😭 ### 3/5 — Checkout issue *2023-09-15, version 2.8* After pay is absolutely messed for me, keeps telling me my address isn’t legit…very confusing and frustrating. App works decent besides that. ### 3/5 — App ok, but missing Quality of life features. *2021-12-16, version 2* Filter needs to have option for shoe sizes like their website does. Hate having to click on each shoe, only to discover that its not available in my size!! App should have the sale and vault discount code on top banner like their website. Apparel sizes should be more clear, stating their measurements would be extremely helpful. Otherwise, never gonna get them no matter how bad I desire them!! Other than these missing features, app works ok. ### 2/5 — It’s sad *2023-05-02* I love the shoes that are on here but as soon as I tried to log in on the app it just keeps glitching me out to my Home Screen. I am on. IOS so I’m not sure if it’s just an apple thing but I’m upset lol --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*