# Yuletide Legends: Frozen Heart — user reviews > 94 indexed App Store user reviews of Yuletide Legends by Big Fish Premium, LLC, rated 4.40/5 from 1,462 ratings. - Source: https://appshunter.io/ios/app/yuletide-legends-frozen-heart/id1292016887/reviews - App overview in markdown: https://appshunter.io/ios/app/yuletide-legends-frozen-heart/id1292016887.md - Rating breakdown: 5★ 951 · 4★ 298 · 3★ 122 · 2★ 34 · 1★ 57 ## What do users think of Yuletide Legends? Overall sentiment: negative **Pros** - 🎄 Festive Christmas theme - 🎨 Beautiful graphics and artwork - 🕹️ Variety of puzzles and mini-games - 📚 Engaging storyline and lore **Cons** - 🐛 Frequent bugs, glitches, and crashes - 🤯 Confusing and unclear instructions - 🕰️ Sluggish and unresponsive gameplay - 🗺️ Malfunctioning or non-functional map - 🔀 Jumping and obstructed inventory **Commonly reported bugs** - Game progress reset or lost - Inability to continue or complete the game - Black screen and other display issues **Most requested features** - Improved tutorial and in-game guidance - More intuitive and responsive controls - Bug fixes and performance optimizations ## Newest reviews (18 of 94) ### 3/5 — Challenging or Frustrating? *2024-11-24, version 1.0.0* I read the reviews before purchasing this game. I thought how hard could it be? Well, I’m not sure if it’s challenging or frustrating. I’m stumped and using Hints far more often. Some actions make no sense. The graphics are good, but not crisp. I guess this is an older game in game years. Trying now to just take it slow and enjoy. Hopefully. ### 2/5 — Confusing Game To Play *2023-08-05, version 1.0.0* This game takes way too much time figuring out the many scenes to play to the point of not wanting to continue playing. ### 2/5 — Poorly written *2021-01-13, version 1.0.0* Games have vague or no directions. ### 3/5 — Frozen Hearts *2019-12-23, version 1.0.0* This is an enjoyable game, but it has reset itself twice in 3 days, and taken me right back to the beginning, which is really annoying. ### 2/5 — Clunky, not worth it *2018-12-27, version 1.0.0* I love Big Fish adventure games and I’ve purchased several of these with no issues - this one, however, was extremely clunky. The pieces didn’t always work properly - the puzzles were frustrating b/c they were simple but you’d spend 20 minutes on them just b/c it wasn’t working right or the directions were either missing or weren’t clear. The search/find was also different than their usual ones and it wasn’t good. I’d suggest skipping this one and getting Nutcracker or one of their other Christmas games. ### 1/5 — Elf time *2018-12-17, version 1.0.0* The game was going along fine until I got to the cave. I am suppose to use the long hook to move thru the path to get the handle for the shovel, but the hook won’t let me follow the path!! So, what am I to do, now, I ask you??? I need to change the rating from 4 stars to 2 stars. ### 1/5 — No info *2018-12-11, version 1.0.0* The puzzles have no explanation. ### 1/5 — Frozen Hart *2018-12-08, version 1.0.0* Omg , it’s driving me crazy this game , every time I log of , and log back on , the games goes right back to the beginning 😡 I have to use a different name , because on my name the screen is blank , I want a refund big fish , this has happened with the last 3 games I have bought in a matter of weeks , what is going on, ### 1/5 — Frozen Hearts *2018-12-07, version 1.0.0* I purchased this game and played it for awhile but when I returned to play it, it had me starting over like I had never played. I deleted it and reinstalled it but it is still doing the same thing. I tried to find out where I could get some help or get a refund but they make it almost impossible to get a hold of the developer. Not happy at all! ### 1/5 — Lost in translation *2018-12-07, version 1.0.0* Beautiful looking but the instructions are in such poor English I have had to guess at what I need to do. In addition there are no labels for the items in the inventory so it can be hard to work out what they are. This makes it less than gripping; when you have to go through a mechanical process of trying every item, the game becomes very dull. ### 1/5 — Yuletide legends : Frozen heart *2018-12-06, version 1.0.0* Won’t play after l put player name in. Very disappointing. I had brought this game & wanted to replay. Losing money on some games I brought. ### 2/5 — One of the worst games from Big Fish *2018-12-06, version 1.0.0* Worst game I’ve downloaded from Big Fish hint doesn’t work keep saying I’ve done all I can here for all the scenes . I just glad I hadn’t finished free trial . ### 2/5 — Nicht perfekt *2018-12-06, version 1.0.0* Schade, schönes Spiel. Leider mit schlechter Steuerung und die Karte funktioniert nicht. Da hatten die Entwickler es wohl eilig, es noch vor Weihnachten auf den Markt zu bringen. Vielleicht gibt es ja ein Update, dann gibt es auch mehr Sterne. ### 2/5 — Ugh. *2018-12-06, version 1.0.0* This game is so frustrating. The touch is god awful. On just about every challenge it would take me 10-15 tries to get the object from inventory to line up exactly where it needed to be to solve the challenge. Either the alignment would be off or the object would jump to the wrong spot. I gave up. ### 2/5 — Malfunctioning *2018-12-05, version 1.0.0* Ho acquistato il gioco, ma ogni volta che rientro il salvataggio precedente viene cancellato e si deve ricominciare da capo!! Ingiocabile quindi, peccato perché avrebbe potuto essere carino. ### 2/5 — Ohje *2018-12-05, version 1.0.0* Sah vielversprechend aus. Tolle Grafik aber es hapert an einigen Stellen, Karte geht nicht. Zudem muss ich sagen, dass mich der ständig rieselnde Schnee richtig genervt hat. Es ist eh schon sehr bunt und dann noch der rieselnde Schnee dazu...man erkennt kaum was. Nicht meins und vor Ende gelöscht! ### 3/5 — Not their best effort. *2018-12-04, version 1.0.0* Tried the trial but I will not buy. It has a good transporting map. However the hidden object games are tedious and exasperating. ### 1/5 — Don’t waste your money *2018-12-04, version 1.0.0* Deleted this app. It was very frustrating. First, when trying to access the inventory, the game instead changes your location. Second, at the blocked bridge, the poker in inventory had to be repeatedly accessed and inventory closed after each use. The final straw was that it was impossible to remove the boards and progress. I’m not new to these sorts of games and even positioning the poker exactly as pictured in the walkthrough did not remove all the boards and there was no way to continue the game ## Most critical reviews (10 lowest-rated) ### 1/5 — Mini game problems *2021-09-12, version 1.0.0* A couple of the mini games that are easy to complete had to be skipped. 1 area on the right of the painting could not be painted. Another item could not be collected. Waste of money. ### 1/5 — Schade.... *2021-07-03, version 1.0.0* Ich hab mir das Spiel herunterladen und war erstmal echt begeistert. Als ich es aber gekauft habe, konnte ich es nicht mehr spielen, da der Bildschirm immer Schwarz wurde. Das ist Geldverschwendung und inakzeptabel! ### 1/5 — Glitch in game *2021-01-21, version 1.0.0* Love the game but it glitched during a puzzle and wouldn’t allow further play. Contacted developer who sent generic unhelpful reply, and apple refused to refund money ### 1/5 — Keeps going back to the beginning *2020-12-08, version 1.0.0* Started it twice, gave up after the third time. Annoyed to see other people saying this from two years ago when I have checked the reviews, yet you still take my money for this glitchy old game two years on...! ### 1/5 — Horribly frustrating! *2020-11-29, version 1.0.0* I never write reviews, but this game was so frustrating that I felt compelled to write one. I’ve played a lot of hidden object games. A lot of them. I enjoy being challenged, but this game was terrible. The instructions were unclear, even my husband who usually can get me out of a jam was left perplexed. I’d be tapping the screen and no direction would come up across the top. It was not intuitive at all. Other games give subtle hints or riddles, sort of like breadcrumbs, but not this one. There were no triggers that let you know there were coins to find or morphing objects on any of the screen. Whatever I found was usually by accident while tapping all over the board out of frustration. Truth be told I don’t always follow the stories that closely and maybe I should. I really don’t think the story would have helped me much in this instance. The mini games were so hard I skipped most of them. Seemed like they were all pretty much the same- restoring some sort of picture by moving by swapping pieces. I truly didn’t care enough to visit the guide. Waste of money unlocking the full game. I didn’t even play the bonus and I never do that. Couldn’t delete this game fast enough. ### 1/5 — Black screen *2020-11-04, version 1.0.0* I was playing this game and now it got a black screen I can’t see anything on my iPad. I pay for this game. Can you help please and thank you. ### 1/5 — 動かない！ *2020-08-14, version 1.0.0* ネーミングをするけど反応がない ### 1/5 — Black Screen after Introduction *2019-11-26, version 1.0.0* Wow, what a waste of money for a game I couldn't even play. It goes through the intro, then the screen goes black. I have a collections Santa bag, a Xmas help tree, a blank inventory bar and an empty goal book. I have tried deleting the game the downloading it again. Nope didn't work. Don't waste your money! ### 1/5 — Frustrating *2019-05-24, version 1.0.0* I have been trying to play for a few weeks now.. everything seems fine when I put my name and everything.. but then when I get so far.. and close it out, I come back to having to start all over again. ### 1/5 — Very poor *2019-01-14, version 1.0.0* The game controls are non-standard. It has weird mini-games AND NO WAY TO SKIP THEM. I just wanted to play a game and relax. I don’t know why they would design a game in this way. Strange. ## Most praised reviews (10 highest-rated) ### 5/5 — Big fish *2020-01-09, version 1.0.0* I love it ### 5/5 — Ótimo e belo jogo *2018-01-30* Divertido e bem feito ### 5/5 — Great game! *2018-01-17, version 1.0.0* Good storyline, great graphics, morphing items and collectibles. Lots to do in each scene. And it was a nice length, I am so tired of all the super short games recently! The puzzles ranged in difficulty, but none were really hard. Varied HOS, love the interactive ones. The story is like most others, you are fighting the bad guy, but the way it’s done here is different, I won’t spoil it for you😉 ### 5/5 — Love it *2017-12-26, version 1.0.0* This is a great game especially in time for Christmas ### 5/5 — Challenging *2017-12-22, version 1.0.0* Loved having another Christmas game released! Really puts you in the mood. This game has beautiful graphics, great character voices, morphing objects and a teleporting map. This game is quite challenging, as not all aspects of the game are explained. However, it is definitely worth it in my opinion, as there is no hand holding. One must use the old noodle an clear any cob webs that might be lingering 😀 I found the hidden objects fun and somewhat interactive, puzzles were very unique, but on the difficult side (instructions probably could have been explained a little clearer) My recommendation Buy and let's find and rescue Santa!🎅 He really needs our help!!! Thank you Big Fish, for providing us with multiple new games for this Holiday🎄 weekend. Much appreciated! (KUDOS FOR Big Fish & developers. MERRY CHRISTMAS EVERYONE ☃️ & Happy Gaming 🎄❤️☃️😄 KdBoots ### 5/5 — A Christmas treat🎅🏼⚡️☃️🎄 *2017-12-21, version 1.0.0* Only been playing for a couple of hours but so far I'm loving it. Santa's been kidnapped and only you can save him, so what are you waiting for? Grab your thermals and hop on your sleigh! Gorgeous festive, snowy artwork, lovely atmosphere, great characterisation, relaxing music and a storyline that's holding my interest. Nice mix of puzzles and HOS, smooth gameplay and plenty of collectibles which are helpfully indicated on a good map. Love these Christmassy games and this is a one of the better ones so far. ❄️❤️🦌 ### 4/5 — Frozen Heart *2021-01-03, version 1.0.0* I quite enjoyed this game. The extra puzzles are not always very easy or were unclear what to do but you can always skip it. This is a fun holiday-themed diversion and I would recommend it. I am very displeased that Big Fish is charging again for games I previously bought after advertising you can play a bought game as many times as you like. It really seems like they are closing up shop or phasing out. Not much new to offer. ### 4/5 — SlyOne *2018-12-03, version 1.0.0* Just FYI. Big fish is no longer going to bring IOS players new games. And any old games you purchased you will have to mostly re buy. So buyer beware. Only games I’m able to retrieve again are the premium ones. Have bought every IOS game they offered with the promise I would always have them to re play. Well guess again. BUYER BEWARE ### 4/5 — Fairly Good Game *2017-12-28, version 1.0.0* Definitely liked Christmas theme! ### 4/5 — YL - Cœurs De Glace *2017-12-24, version 1.0.0* La magie de Noël est bien présente. Quelques petits bugs pas bien méchants. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*