# YUNMAI — user reviews

> 766 indexed App Store user reviews of YUNMAI by ZHUHAI YUNMAI TECHNOLOGY CO., LTD., rated 2.10/5 from 390 ratings.

- Source: https://appshunter.io/ios/app/yunmai/id1008122580/reviews
- App overview in markdown: https://appshunter.io/ios/app/yunmai/id1008122580.md
- Rating breakdown: 5★ 64 · 4★ 30 · 3★ 24 · 2★ 41 · 1★ 231

## What do users think of YUNMAI?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to set up and use
- 📊 Comprehensive data tracking
- 🔗 Seamless app-scale integration
- 💪 Motivating progress tracking

**Cons**

- 🐛 Connectivity issues with Bluetooth
- 🔄 Inconsistent data measurements
- 📊 Limited graphing and data visualization
- 🔒 Privacy concerns with required account

**Commonly reported bugs**

- App crashes after recent update
- Scale no longer syncs with app
- User data deleted after app update
- Forced to use Chinese app version

**Most requested features**

- Add support for stone and pounds units
- Improve data visualization with individual graphs
- Implement daily weight tracking reminders
- Add pregnancy mode for expecting mothers

## Newest reviews (18 of 766)

### 3/5 — History cannot be deleted

*2026-03-30, version 3.10*

Cannot delete history when I weight 2 or 3 times in a row.  Previously this was something it did. I love the app but in the last week I have been unhappy. My Apple iPad brings up the history and shows a trash can to delete a particular record but when you press it another language shows in a black box on the screen. It doesn’t respond in any way till you exit the app.  My operating system is up to date, and my iPad is less than a year old.  Any ideas out there?

### 2/5 — Ya no deja cambiar entre perfiles

*2026-03-29, version 3.10*

No permite navegar a otros perfiles que no sean la cuenta por defecto, así que hemos perdido el acceso a todos los datos históricos de la familia. Penoso

### 3/5 — Average User Interface

*2026-01-03, version 3.10*

As a long term user of the scale, I find the app user interface especially the graphs average as it limits the ability to see long term trends easily. I think the developers must reconsider their approach to displaying the data.

### 3/5 — 체중계 블루투스 연결이 갑자기 안 되네요.

*2025-11-24, version 3.10*

체중계 블루투스 연결이 갑자기 안 되는데 어떻게 해야 하는 건가요?

### 2/5 — Сами весы хорошие, приложение сырое

*2025-10-30, version 3.10*

Очень недоработанное приложение, перед этим были весы PICOOC то приложение там на высоте, но были в них другие нюансы из-за которых я хотела поменять их. Сами весы очень нравятся YUNMAI но приложение прям сырое, не хочется туда заходить

### 1/5 — 스마트 줄넘기

*2025-10-04, version 3.10*

블루투스 연결 안됨

### 2/5 — 其他成員名字也變成我的名字

*2025-10-03, version 3.10*

其他成員名字也變成我的名字
，很困擾，有時數據會錯亂

### 2/5 — Stop resetting the controls!

*2025-08-07, version 3.10*

Every time the batteries need changed and I swap them out, the scale resets the pounds/KG and then I have to re-download the app, sign back in, and reset all the controls. Please stop doing this!!!

### 4/5 — Data export

*2025-07-22, version 3.10*

To developers: please add data export to csv file. It’s not very convenient to track progress in the app, it would be much easier to export data to csv and upload to another app or wherever you need it.
Thank you

### 4/5 — Body mass index

*2025-07-04, version 3.10*

Body mass index is not transferred to Apple Health.
This is a new introduced bug

### 1/5 — Stopped updating

*2025-06-15, version 3.10*

The developer stopped updating since a long while with key measurements not available any more on the app. So don’t buy.

### 1/5 — Не подключается скакалка

*2025-04-17, version 3.10*

Очень жаль что так и не получилось подключить скакалку😢

### 1/5 — Перестав проводити аналіз

*2025-04-17, version 3.10*

Розчарована( 
Перестав проводити аналіз тіла. Перетворився на звичайні ваги(

### 1/5 — Не працює

*2025-04-16, version 3.10*

Придбала ці ваги, а підключити їх не можу. Хоча по всім характеристикам повністю підходить. Але Bluetooth їх не знаходить

### 1/5 — Data not updating to app

*2025-04-15, version 3.10*

Even though the scale is connected, data is not transferring to the app. I’ve reset the scale and it’s still not transferring.

### 1/5 — Не сопрягается

*2025-03-30, version 3.10*

Установила на айфон 14про, но не могу соединить по блютуз. У меня в телефоне включен, а в приложении пишет «не подключен»

### 4/5 — Don’t usually leave reviews but…

*2025-01-22, version 3.10*

Update: developers have removed the ad’s.  Seems like we’re back to normal again now so I’ll update the review whilst leaving the old info still here.

———————————————

Been using this app for literally years, maybe 5 or 6 years at least without one issue. One of the newer updates now runs an invasive advert before I’m able to use the app. That advert is one of those “you have a virus” ad’s. Very poor choice from what has been a great app.

### 1/5 — Virus infected ADs on launch

*2025-01-20, version 3.10*

Just launched the app and upon launch it gave me a pop up about my device being infected and I have to “click here” to download antivirus. Reporting to Apple for violation as I’ve had the scale for years without ADs and all of a sudden Virus ADs on launch.

## Most critical reviews (10 lowest-rated)

### 1/5 — Server Down

*2026-06-27, version 3.10*

I can’t access the app because I can’t register it because their server is down.

### 1/5 — Don’t love

*2026-05-23, version 3.10*

Used to love my older product but this only displays on kg and not in pounds

### 1/5 — Doesn’t connect

*2026-04-05, version 3.10*

Doesn’t connect with smartscale

### 1/5 — Japanese writing keeps appearing

*2026-03-30, version 3.10*

Every time I try to delete a weight that I don’t want on there yet up? It’s some kind of either Chinese or Japanese writing. Not delete anything very frustrating.

### 1/5 — Bad scale

*2026-03-30, version 3.10*

Doesn’t connect with my smart scale

### 1/5 — App Stuck in Chinese -Unusable for English speakers

*2026-03-29, version 3.10*

YUNMAI scale worked initially but failed after battery change. App constantly displays Chinese characters and error messages (exclamation mark + Chinese text) with no way to switch to English. Multi-User profile switching is broken. 

Tried all resets and reinstalls — still unusable. 

Skip this if you need English and reliable family sharing. Look at Withings instead.

### 1/5 — The app doesn’t work

*2026-03-11, version 3.10*

I tried to sign in but it doesn’t work at all. I bought the smart scale and this app doesn’t allow me to click ‘register’

### 1/5 — App no longer works

*2026-03-08, version 3.10*

“Network error” cannot log in anymore

### 1/5 — Impossível registrar pesagens

*2026-02-17, version 3.10*

Desde 30/1/26 não consigo mais registrar pesagens. O app foi desativado?

### 1/5 — Not worth the money

*2026-01-25, version 3.10*

Doesn’t display all the data only weight

## Most praised reviews (10 highest-rated)

### 5/5 — Don't let us by our side

*2026-05-04, version 3.10*

Please support us; this is a great app for our devices.

### 5/5 — Corrected - Poor update with adding Ads

*2025-01-22, version 3.10*

Update - I had tried to find another way to contact besides leaving a 1 star review.  I’ve changed it to 5 stars because I’m so impressed that a correction was made so quickly and I’m totally able to use the app again for the two user profiles in my household! It shows that you care about the user experience and even if ads are added again they will hopefully not block the functionality that YUNMAI had originally designed. Thank you!

### 5/5 — Intrusive ads

*2025-01-19, version 3.10*

The latest update to the app now shows full screen ads before the app is usable. The ads are also for scams. Sometimes the ads don’t go away and you have to reset the app.

Edit:
They removed the intrusive ads so now it’s back to being great!

### 5/5 — No more ads!

*2025-01-17, version 3.10*

I have been using this app for many years. It doesn’t have ads. It’s so easy to use. I love it. Highly recommend

### 5/5 — Great device and app

*2025-01-17, version 3.10*

I have used this and loved it for several years. When they added ads they listened to the upset customers and removed them. Great support!

### 5/5 — Wonderful Scale and app

*2024-03-04, version 3.9*

I’m not sure why this app has such low ratings.  I believe it’s because a lot of the ratings are old and a lot has changed over the years.  I’ve been using their scale off and on for about 7 years.  I enjoy looking at the historical data and trends.

Starting in January, I started weighing myself daily.  While the day to day weight/fat numbers aren’t something to focus on, the app provides the weekly, monthly, yearly, as well has historical weights.  This alone is so motivating and part of my day to check the changes.

The app includes the following measurements: Weight, Average Weight, Fat, Average Fat, Skeletal Muscle, Average Skeletal Muscle,  BMI, Body Fat %, Skeletal Muscle Mass, Water %, Protein, Visceral Fat, Bone Mass, BMR, Biological Age, Fat Weight, Body Fat Mass Index (BFMI), and Fat Free Mass (FFM)

These data points have given me everything I need to learn and progress on my weight loss journey.  I love the scalar and app and wouldn’t be without it.

For those of you that aren’t seeing the historical trends, reports, statistics, etc, spend some time in the app clicking around on different options/buttons.  There’s a wealth of information to find.

### 5/5 — 업데이트 후 애플 건강앱 연동 안됨

*2023-02-07, version 3.7.1*

제목 그대로 업데이트 후 건강앱에 연동이 안됩니다. 이전 어플 때는 몸무게가 지속적으로 연동 되어 자동 업데이트 되었었는데, 지금은 데이터를 인식 하지 못합니다. 개선 해주세요.!!

다른 분과 마찬가지로 날짜별 지방/근육/몸무게 변화 볼 수 있게 해주세요. 직관적이라 좋았는데 왜 없앴는지 모르겠음..

### 5/5 — Bluetooth connection error iPhone

*2022-08-20, version 3.6*

When I connect iPhone to Bluetooth  however can’t connect the Yunmai app. So I can’t see the app working. If you are an app check and fix it asap.

### 5/5 — Super appli !

*2021-07-13, version 3.3*

Enfin une appli digne de ce nom pour une balance connectée ! On a toutes les infos utiles pour son suivie de poids, et avec le partage de données dans l’appli « Santé » de l’iPhone (qui peut être désactivé si vous le souhaitez) c’est vraiment le top ! Je recommande !

### 5/5 — YUNMAI is truly fantastic! Use it every day for 5+ yrs now

*2021-03-04, version 3.3*

Strongly recommended 
I like an use it’s features regularly for almost 5 years now!
I read the low rating reviews, but I’ve never experienced any of those problems ever. I use the scale regularly (almost daily) but I only sync it once a week and it collects all the stored data from previous days as well. The scale and app both are fantastic products so I’m kind of surprised to see that a good product like this that I have loved for 5 years has only a 2* average rating. I give it a 5* rating! ...5 years is a long time to review and still love the product!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
