# yuu HK & Macau — user reviews > 30 indexed App Store user reviews of yuu HK & Macau by The Dairy Farm Company, Limited, rated 4.30/5 from 90 ratings. - Source: https://appshunter.io/ios/app/yuu-hk-and-macau/id1480196084/reviews - App overview in markdown: https://appshunter.io/ios/app/yuu-hk-and-macau/id1480196084.md - Rating breakdown: 5★ 65 · 4★ 10 · 3★ 5 · 2★ 1 · 1★ 9 ## Newest reviews (13 of 30) ### 1/5 — Worst service *2023-09-03* Not recommend, It's the worst customer service I've ever experienced. The app promised to be delivered at 20:20, but there is no order information at 21:50.And there is no reply to the customer service.If you feel like throwing money to the trash can, then go for it. **Developer response:** Hi 呵呵呵呵呵哈哈哈哼哼, we are sorry to hear you had such a frustrating experience. Please rest assured that your feedback will be shared with the relevant team for their review. ### 1/5 — 无法登入 *2023-08-31* 登不上，老是被闪退！！！ **Developer response:** 老丽 你好，真係唔好意思為你帶來不便之處，我哋會將你嘅意見記錄向有關部門反映。謝謝。 ### 1/5 — 收唔到驗證碼 *2023-07-05* 一隻手啟動驗證碼，聯繫客服，隔左一日先回覆，而且毫無幫助 **Developer response:** yan0910000 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 2180 9733，我哋樂意為您提供協助。 ### 1/5 — No Apple Watch version… *2023-06-13* So I never use it **Developer response:** Thank you, patudor. Your feedback is highly appreciated and will help us to improve our product and service. ### 1/5 — xr13.6闪退 *2023-05-17* 之前都能用，今天5月17日打开就闪退了 **Developer response:** 奥黛丽文文 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 2180 9733，我哋樂意為您提供協助。 ### 1/5 — 客服堪忧 *2023-04-15* 账号被退出，原手机号不用，因此无法登陆yuu，这个问题联系有一个多月了，现在还没解决？打客服电话啊没人接听… **Developer response:** 菠萝包有菠萝 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 2180 9733，我哋樂意為您提供協助。 ### 1/5 — Doesn’t work *2023-04-11* Doesn’t work anymore on iPhone iOS 16.4.1. It doesn’t accept any phone number while it is valid number. Simply it start with F end with yuu **Developer response:** Jeotrend Thank you for your enquiry. To protect our members’ benefits, please Whatsapp us at +852 2180-9733 or Facebook Messenger for account related enquiry. ### 1/5 — 垃圾 *2023-03-09* 最近骗案很多，怎么解决呢？把全部人都踢出去重登就搞定啦😇还强迫所有人改密码，密码是对的但是就是登不进去😇真的是太厉害啦😇 **Developer response:** 祖安猎马人参上 多謝你嘅寶貴意見，我哋會同有關部門反映希望可以作出改善同不斷進步。 ### 1/5 — Pop up adv very annoying *2022-08-11* It always pop up when I’m showing my member QR Code, remove pop up or wait us remove your yuu app **Developer response:** Thank you for taking the time to comment. We apologise for the inconvenience. This issue is now fixed in the latest version of the App. Please visit the app store to update your app and try again. ### 1/5 — Why iOS13 needed?? *2022-03-07* The app is very simple, you don’t need to demand for the usage of lastest SDK. Please to use back previous iOS version. **Developer response:** Hi 極度心急人 , thank you for your feedback and support. ### 1/5 — 送货上门的付款方式太局限，银联不配用yuu吗 *2022-01-12* 付款方式继续改善！ **Developer response:** 你好，唔好意思為你帶來不便，我哋會同有關部門反映希望可以作出改善同不斷進步。 ### 1/5 — 廢 *2021-06-05* 廢 **Developer response:** 多謝你嘅寶貴意見，我哋會將你嘅意見記錄向有關部門反映。 ### 1/5 — Crash *2020-08-02* Crash on launch iOS 13.5 **Developer response:** Thank you for taking the time to comment. We apologise for the inconvenience. This issue is now fixed in the latest version of the App. Please visit the app store to update your app and try again. ## Most critical reviews (10 lowest-rated) ### 1/5 — 差评 *2025-09-26* 一打开程序直接闪退 **Developer response:** 你好，真係唔好意思為你帶來不便。我們已經修正左有關問題，請盡快更新試下。 ### 1/5 — 闪退 *2025-09-25* 一登入就闪退 重新下载也不行 **Developer response:** (hehhxhdhdnx) 你好，真係唔好意思為你帶來不便。我哋已經向有關部門反映，希望能夠盡快修正問題。 ### 1/5 — 收不到验证码 *2025-05-25* 大陆手机收不到验证码，搞什么啊 **Developer response:** rossewarg 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 3008 4400，我哋樂意為您提供協助。 ### 1/5 — Yuu收不到验证码 *2025-05-13* Yuu无缘无故收到验证码，导致无法登陆，积分失去 **Developer response:** Smile○ 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 3008 4400，我哋樂意為您提供協助。 ### 1/5 — Yuu大陆手机一直无法收到一次性密码，无法登陆 *2025-02-11* 联系了客服热线三次，约了时间联系IT部门解决，结果连续两天打电话过去，都是说部门去开会了，至今不解决。 **Developer response:** 非常感謝閣下嘅寶貴意見，你嘅寶貴建議是讓我哋進步嘅最大動力。 ### 1/5 — 更新後閃退點不開 *2024-09-16* 之前一直能用 9月14號更新之後一點進去就閃退 馬上閃退那種 完全進入不了app好氣人 怎麼解決 可以下載回來歷史舊版本嗎 **Developer response:** 非常感謝閣下嘅寶貴意見，你嘅寶貴建議是讓我哋進步嘅最大動力。 ### 1/5 — 接收不到登录验证码 *2024-08-19* 用手机号登录，接收不到验证码 **Developer response:** 非常感謝閣下嘅寶貴意見，你嘅寶貴建議是讓我哋進步嘅最大動力。 ### 1/5 — 收不到验证码 *2024-05-02* 收不到验证码，邮件联系了客服也没回复…… **Developer response:** 非常感謝閣下嘅寶貴意見，你嘅寶貴建議是讓我哋進步嘅最大動力。 ### 1/5 — Problem on transferring reward points *2024-04-08* Problem on inputting the one time password, it always stuck at the first letter space. ### 1/5 — 验证码 *2024-03-02* 一直尝试输入手机号码，都收唔到信息 **Developer response:** 挺廣的 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 3008 4400，我哋樂意為您提供協助。 ## Most praised reviews (7 highest-rated) ### 5/5 — 登入验证码收不到 *2025-06-28* 大陆电信手机号登入收不到验证码么？ **Developer response:** 感謝你嘅查詢。有關帳戶嘅查詢，請致電+852 3008 4400 同我哋聯絡。 ### 5/5 — 评论 *2020-08-01* 为了代言人lam和alex来的🤣 ### 4/5 — 内地手机号，就是收不到验证码，小程序积分换卷还打不开，无语了 *2026-05-27* 内地手机号，就是收不到验证码，小程序积分换卷还打不开，无语了 **Developer response:** 你好，真係唔好意思為你帶來不便之處。如果你仍然遇到問題，請致電+852 3008 4400同我哋聯絡。 ### 4/5 — app闪退 *2025-09-26* 系统升级到ios26之后打开app闪退，已经两天打不开了 **Developer response:** 你好，真係唔好意思為你帶來不便。我們已經修正左有關問題，請盡快更新試下。 ### 3/5 — 收不到一次性密码 *2024-10-01* 大陆移动号码都收不到一次性密码！！！ 什么问题 **Developer response:** 心心又念念 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 3008 4400，我哋樂意為您提供協助。 ### 3/5 — Browsing experience *2022-08-14* Fonts are too small and can’t enlarge **Developer response:** Thank you for your feedback. Rest assured that we will take all feedback on board and use it towards improving our app. ### 2/5 — 自动退出账号，然后永远收不到验证码 *2025-05-23* 自动退出我的yuu账号，然后几天都收不到验证码，都不知道更新什么系统 **Developer response:** yeekeung 你好，唔好意思為閣下帶來不便之處。如果你仍然遇到問題，請致電我哋嘅客戶服務熱線+852 3008 4400，我哋樂意為您提供協助。 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*