# Z-IOT CAM — user reviews

> 118 indexed App Store user reviews of Z by 慎 李, rated 1.40/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/z-iot-cam/id6480497971/reviews
- App overview in markdown: https://appshunter.io/ios/app/z-iot-cam/id6480497971.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 3 · 2★ 4 · 1★ 61

## Newest reviews (16 of 118)

### 2/5 — 暗視機能が働かない

*2026-08-05*

1度目の購入では電源が入らず。2度目の購入では暗視機能が働かない。日中は見える。
タップしてから画像が写るまでかなり時間がかかる

### 2/5 — Wish was better

*2026-07-31*

Man this app takes to long to download n then still haven’t even got to set up the camera

### 2/5 — Cloud storage not available

*2026-07-26*

I succesfully connected the camera but cloud storage says not available

### 2/5 — The vid doesn’t show😭

*2026-07-03*

When i bought of AliExpress, I thought it would be cool to have a mini camera but after getting everything connected to the app successfully when I go to load the video the sound and everything else works. It’s just the vid shows this picture of this living room thats not mine. I think it’s the standard background. And I’ve literally tried everything. Pls help

### 1/5 — Why all the adds?!

*2026-06-17*

There’s an ad when you launch, an add every thirty seconds, and they go on and on. Why would anyone do this with their software??? The app seems to work fine but the ads are unforgivable.

### 1/5 — App contains malware

*2026-06-15*

The app necessary to use the camera contains ads that try to trick the user into installing malware or talking to scammers. I don’t think the app should have any ads and I don’t think the ads should be malicious, that tries to use social engineering to take over the routers and computers on my network, and to obtain my passwords and hack my email and bank accounts. Returning the camera right now and I deleted this app and will be changing my router password. Beware!

### 1/5 — SUCKS

*2026-05-29, version 1.9.0*

Too much ads, anyways have a good day :D

### 1/5 — Rubbish

*2026-05-27, version 1.9.0*

Got this from Temu and installed easily enough but it is black and white and I cannot change the settings to motion record as it keeps popping up with a tip to sign up for cloud storage which I do not need.
Sending it back.

### 1/5 — Don’t waste your money

*2026-05-25*

I bought this cam so I can use it when I’m not home and it will not work unless my phone is near and connected to WiFi. Useless!!!

**Developer response:** The camera requires a stable Wi-Fi connection for remote viewing and live streaming. Please ensure the device is properly connected to your home Wi-Fi network and bound to your account in the app. Once correctly configured, you should be able to access the camera remotely from anywhere using mobile data or another Wi-Fi network. If the issue continues, please provide a detailed description and send screenshots or a video to z-iot@outlook.com for further assistance.

### 1/5 — The worst app I have ever used

*2026-05-23*

This is by far the world’s worst app. It tries to sell you things, and the app doesn’t even work correctly. Utter piece of garbage.

**Developer response:** We would like to understand the specific issues you encountered while using the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and improve the user experience.

### 1/5 — WASTE OF $ and time

*2026-05-17*

This app and cameras are both made to steal my time and $. Wish I could get my money back.

**Developer response:** We would like to better understand the specific issue you experienced with the camera or the app. Please provide a detailed description of the problem and send screenshots or a video recording to z-iot@outlook.com. This will help us investigate the issue and provide appropriate assistance.

### 1/5 — It’s a Chinese intelligence gathering device

*2026-04-26*

It hacks your wifi and shares the details with China. No reason for it to need access to Wifi, Camera, Airdrop, Bluetooth, Precise location, Tracking, and camera roll. This is a data gathering device!! The camera doesn’t even work at all!

**Developer response:** The app requires permissions such as Wi-Fi, camera, and location to enable real-time video streaming and device control. If the camera is not working properly, please make sure it is correctly powered on, connected to a stable network, and paired with the latest version of the app. If the problem persists, provide a detailed description along with screenshots or a video recording to z-iot@outlook.com so we can investigate further.

### 1/5 — Account

*2026-04-14*

How to get account number

**Developer response:** Hi, thank you for your question. The account number (Device ID) can usually be found on the device label, packaging, or within the app after the device is added.

If you’re unable to locate it, please contact us at z-iot@outlook.com
 with screenshots, and we will assist you.

### 1/5 — You get what you pay for

*2026-04-09, version 1.9.0*

These don’t cost much

### 1/5 — Read privacy policy

*2026-04-01, version 1.9.0*

Scared to use for in home system this is privacy policy explained by chatgpt Here’s a clear, detailed, and honest review of the Z-IOT Cam based specifically on the privacy policy you shared (not generic opinions):

⸻

🔍 Z-IOT Cam – Detailed Privacy & Security Review

🧠 Overall Verdict

Not recommended for security-sensitive use.
This app shows multiple high-risk privacy practices, contradictions, and over-permissions.

⸻

🚨 1. Major Red Flags

❗ Contradictory statements

The policy says:

“We do not collect or store data”

But elsewhere it clearly states collection of:
	•	IP address
	•	Device ID (IMEI, MAC, Android ID, IMSI)
	•	Usage logs
	•	Network data

👉 This is a serious transparency issue. Either poorly written or intentionally misleading.

⸻

❗ Excessive permissions (beyond necessity)

The app requests access to:
	•	📍 Precise GPS location
	•	🎤 Microphone
	•	📷 Camera
	•	📂 Full storage (read/write/delete SD card)
	•	📋 Clipboard
	•	📱 Phone number
	•	📦 Installed apps list
	•	📶 Full network control

👉 For a home security camera app, this is overkill.

A normal camera app needs:
	•	Camera
	•	Microphone (optional)
	•	WiFi

👉 Everything else = data collection expansion

⸻

❗ Device fingerprinting (very sensitive tracking)

The app collects:
	•	IMEI
	•	MAC address
	•	IMSI
	•	Android ID

👉 Combined, these create a unique, persistent identity of your device

This allows:
	•	Cross-app tracking
	•	Long-term identification even after reinstall

👉 This is high-risk from a privacy standpoint

⸻

❗ Data sharing with multiple third parties

The policy lists many SDKs including:
	•	Alibaba (Alipay)
	•	Tencent (WeChat)
	•	Umeng analytics
	•	Huawei / Xiaomi / Oppo push services

👉 Meaning:
	•	Your data may be shared across multiple ecosystems
	•	Each SDK may collect its own telemetry

👉 Result: loss of control over your data

⸻

❗ Data storage in China

“Data stored within the People’s Republic of China”

Implications:
	•	Different legal framework
	•	Potential government access under local laws
	•	No strong alignment with US/EU privacy standards

⸻

❗ Low credibility signals
	•	Contact email: Gmail account
	•	No strong company identity or global compliance references (GDPR, CCPA clarity weak)

👉 Suggests:
	•	Small or loosely structured company
	•	Lower accountability

⸻

⚠️ 2. Behavioral Risks in Real Use

📡 Always-on data collection

The app logs:
	•	Access time
	•	Device info
	•	Network status
	•	Usage patterns

👉 This creates a continuous behavioral profile

⸻

🎥 Camera-related risks

Because this app controls a surveillance camera:
	•	Live feed passes through their servers (likely cloud relay)
	•	Metadata + usage data collected alongside video usage

👉 Risk:
	•	Potential exposure of when and how you use the camera

⸻

📲 Installed apps list access

Used to check if apps like WeChat are installed

👉 Problem:
	•	This reveals your entire app ecosystem
	•	Not necessary for core camera functionality

⸻

📋 Clipboard access

👉 Can read copied data (passwords, OTPs, links)

Even if claimed “for convenience,” this is sensitive access

⸻

🟡 3. What is Normal (and acceptable)

Some permissions are expected:
	•	Camera access → for QR setup
	•	Microphone → for two-way audio
	•	WiFi info → for device pairing
	•	Notifications → for alerts

👉 These are fine — but not in combination with everything else

⸻

🧠 4. Practical Risk Assessment

### 1/5 — Bad

*2026-03-31*

It is horrible, it is slow and lags like crazy, i sits on a frozen image for minutes before saying its connecting for the rest of the time

**Developer response:** Hi, we’re very sorry for the experience you had. We understand how frustrating it is when the app is slow, freezes, or keeps reconnecting. We’re continuously working to improve performance and connection stability.

Please try checking your network connection and restarting the app and device.

If the issue persists, please contact us at z-iot@outlook.com
 with your Device ID and screenshots or a video of the issue, and our support team will assist you further. Thank you for your feedback.

## Most critical reviews (10 lowest-rated)

### 1/5 — Camera feed stopped working

*2026-08-21*

So mad it was working fine, then all the sudden now Everytime I try to see the camera feed it stays loading spinning screen and never loads. So frustrated

### 1/5 — アップデートのバグか？

*2026-08-18*

アップデートされたみたいで、カメラと接続は出来たが、映像が映らなくなった。バグではないか？至急確認対応をして欲しい。

### 1/5 — ログインができない

*2026-08-12*

新規ログインしようとして、説明書にはメールアドレスって書いてるのに、登録画面には電話番号ってどっちが正しいの？なんならどっちも入力して、コードを取得しようとしてもできなくて使えなかった。

### 1/5 — Thumbs down

*2026-08-10*

Some of these cameras are probably defective because many of us are experiencing the same problems. The camera will not stay online.

### 1/5 — 쓰레기 광고앱!!

*2026-08-08*

한마디로 쓰레기 앱! 접속시마다 광고를 통과해야 하고 수시로 앱내에서 광고가 뜹니다! 무슨 카메라앱인지 쓰레기 광고앱인지!! 최악!!!!

### 1/5 — Horrible

*2026-07-19*

Wasted my money buying this camera, in order for you to conect the camera you have to pay. For a suscription

### 1/5 — ファイルの日時

*2026-07-18*

ファイルの日時がおかしいです。現在の日時にするには、どうしたらいいですか？

### 1/5 — STOP don’t buy this

*2026-06-21*

Wow this is by far the worst experience. They want access to everything, actually getting set up didn’t make sense, you don’t know what’s part of the login/registering process or ads, pop ups are awful and not to mention the quality is so bad. Save your time, money and energy!

### 1/5 — Horrible camera quality

*2026-06-19*

After going through all the loopholes the camera quality was so bad I couldn’t see my own face 1 foot in front of the camera

### 1/5 — Doesn’t work without purpose

*2026-06-19, version 1.9.0*

You gotta buy their storage to use it, they say mobile direct is free but does not work at all, just takes you to a random screen, highly recommended to delete the app. I doubt anything works at all, even with the subscription purchase. Not worth your time.

## Most praised reviews (10 highest-rated)

### 5/5 — Thgc

*2026-01-25, version 1.9.0*

Ghj

### 4/5 — Works

*2026-07-07*

Connection in u.s. isn’t very difficult. I have slightly above average tech skills but have installed loads of cameras. You have to give the app time to install and connect. The process took me about 20 minutes from box to video. There are too many in app commercials but otherwise worth the money.

### 4/5 — 正常に動作しています。

*2026-05-25*

デバイス登録時、ガイドが出るので簡単に設定できました。
一部、日本語がおかしいところや、アカウント登録画面でメールアドレス入力時の動作がおかしいと思いますが、普通に使えてるので良しとします。

**Developer response:** アプリをご利用いただきありがとうございます。日本語表記やアカウント登録時の挙動についてご指摘いただきました問題は、今後の改善に活かしてまいります。もしさらに詳細な状況やスクリーンショット、動画がありましたら、z-iot@outlook.com までお送りください。

### 4/5 — Longer auto record

*2025-12-15, version 1.7.1*

Allow longer than 15 seconds for auto record on the cloud server please.

### 4/5 — Attention

*2025-11-09, version 1.4.0*

Les offres publicitaires sont excessivement nombreuses et laissent passer des scam de faux virus pour vendre leur service , Vous serez aussi forcer d’acheter le service remote pour tester votre CAM, extrêmement déçu

### 4/5 — Email set up

*2025-09-23, version 1.3.113*

Took about a minute for setup. I entered 6 numbers randomly to proceed to the next step. Entered an email and got the security code. Got in easily.

### 3/5 — Bulb cam

*2026-06-16, version 1.9.0*

So I bought one of your cameras, the E27 bulb ptz cams, it said it has the motion detection and I don’t get any notifications when I step in front of the camera. I don’t mind the ads, but can you please remove the ads when I first launch the app? People need to access the cameras fast in case an actual intruder comes. Please add an alarm feature where you can toggle the alarm, and it also takes very long for the camera to connect. Do I need to use the cloud service to get notifications? Can you please update your app to make it usable without paying for cloud storage? I use an sd card.

### 3/5 — アップデート希望

*2026-04-08*

追加機能願望
•デジタルズーム
•自動追跡

**Developer response:** ご提案ありがとうございます。デジタルズームと自動追跡機能に関するご意見は、今後の開発のために製品チームに転送いたします。ただし、現在のハードウェアの制約により、この機能の実装は難しい状況です。今後のモデルで改善できるよう努めてまいります。ご質問やご要望がございましたら、z-iot@outlook.comまでご連絡ください。

よろしくお願いいたします。

### 3/5 — 画角の変更が出来ない

*2025-09-06*

スマホのモニター画面がデフォルトで実写物対より酷く横長に伸びていてアプリのアイコンのFHD-HD-SDを切り替えても変化しない。
早急に切り替えが出来るようにアップデートして下さい。

**Developer response:** 解像度を切り替えられない製品モデルがあります。ご購入いただいた製品がそうなのかは分かりません。アプリは現在バージョン1.5.0にアップデートされていますので、最新バージョンへのアップデートをお勧めします。ご質問等ございましたら、z-iot@outlook.comまでお問い合わせください。

### 3/5 — Pretty good

*2025-06-13*

The camera picture is great quality. However there is a static sound with using the microphone. Also couldn’t make an account on the app because it never sends the email to your email address to get the verification number.  Other then that it’s a good little cam

**Developer response:** You can log in to the app using guest mode; no registration is required. We recommend upgrading to the latest version for a better experience. For any further questions, please contact me at z-iot@outlook.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*