# Z5 Mobile — ZVRS on the go! > Video Relay Service (VRS) app for deaf and hard-of-hearing individuals. (iPhone/iPad app by CSDVRS, LLC.) - Source: https://appshunter.io/ios/app/z5-mobile/id415488663 (this page in markdown: same URL + `.md`) - Developer: [CSDVRS, LLC](https://appshunter.io/developer/410090038) - Category: Social Networking, Productivity - Price: Free - Rating: 3.70/5 from 127 App Store ratings · 76 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 42 MB - Languages: American English, European Spanish - Released: 2011-01-28 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/z5-mobile/id415488663/reviews.md ## What is Z5 Mobile? Z5 Mobile – The best video call experience, wherever life takes you. With Z5 Mobile, the industry’s premier VRS (Video Relay Service) app, deaf and hard-of-hearing individuals can make and receive videophone calls anywhere using Wi-Fi or a cellular data connection. And now we’ve completely redesigned this app to bring you the top features and experience in the industry. Recent updates now include text chat, the ability to share a follow-up number with an interpreter straight from your contact list, and even the power to block unwanted callers. Our users love our intuitive user interface with a choice of two themes and the sort your contact list by first or last name. You’ll also enjoy the ability to quickly review, record or delete your Video Mail greeting from your phone. Even when you're not using the app, you can now receive full-screen notifications at the moment a call is incoming. Z5 Mobile still has all the great features users have come to expect including Number Lookup, powered by Google Maps, to help you find phone numbers and conduct map searches without having to leave the app. No matter where you go, there’s no better way to keep in touch! Download/upgrade Z5 Mobile today and tell us what you think. ## Key features - Video Relay Service (VRS) - Text chat functionality - Share contact numbers with interpreters - Block unwanted callers - Video Mail greeting management - Number Lookup with Google Maps ## Recent user reviews (10 of 76) All indexed reviews: https://appshunter.io/ios/app/z5-mobile/id415488663/reviews.md ### 1/5 — Nothing news *2025-01-10* There no upgrade and never new so ya it’s boring nothing new!!! This Company need to fix this bug and upgrade too so its not my problem and doing your job and make change!!! ### 1/5 — iPhone phone call app deny button bug *2024-01-09* Whenever I am on a call with an interpreter and I recieve a call from the iPhone call app the deny call button overlaps the interpreter app. If i click deny the call that actually cause the interpreter app to be completely closed. this is a serious issue especially for emergency situations as recently when i was speaking to 911 with an interpreter I was interrupted by a call and when I clicked deny it ended my interaction with my interpreter. This is happening to other iPhone users on iOS 17 software could you please address this bug as I have reached out to apple as well. ### 2/5 — Terrible connection *2023-10-17* I try to contact my friend but it keep me out. Fix this problem now! ### 2/5 — Doesn't always work *2023-09-13* I have Al the notifications on. However it doesn't always inform you when you have an incoming call. This caused me to miss my phone interview twice a. I tried reaching out their tech customer support but was left waiting for someone to respond for a long time . I tried to delete and redownloaded the app . Same results. They were able to revenue 80 millions dollar recently based on google. They can't fix this ongoing problem ? ### 1/5 — ZVRS IS TOXIC, STAY AWAY! *2023-06-22* I remember why I left ZVRS and their misbehavior jogged my memory. My account manager wasted my time waiting while she was checking on the status of what I returned to ZVRS then she came saying she was ‘swamping other things’ and willing to check on the other day. She asked me to call her, but whenwe called me, she said I will call you back. Seriously?! Everytime I contact my account manager, she's always giving me excuses so that person doesn't have to help me. That is not okay to tell me that at the last minute. I tried to call the customer service, this is the reason why I remember I resigned from it years ago. They wasted more of my time while the call was on the ringing screen for more than one hour testing my patience. I believe they are ignoring incoming calls. Very poor video quality. NOT OKAY!!!! This is why Sorenson is way better than ZVRS. They will cut off your internet when you make a call while you're using a video app to watch a movie, they denied the truth and blame my internet provider. When I was making a call, my movie stopped playing. When I closed the ZVRS app, my movie started working again. Those lying jerks! They will aggravate and pick on you to transfer your Sorenson number with ZVRS instead of providing a new one. Stay away from ZVRS, BEWARE! ### 1/5 — Bug *2023-06-13* Please fix Z5 app!!! It’s very urgent and issue with the call button to dial does not work and someone call my videophone not show of dial eventually late dial it. It’s taking long to loading calls history and late notifications too. So I was checked on if my app needed update .. there no update.. it’s very huge issued ! Please fix immediately the app! ### 1/5 — Worst experience of ZVRS ever... *2023-06-06* I remember why I left ZVRS and their misbehavior jogged my memory. My account manager wasted my time waiting while she was checking on the status of what I returned to ZVRS then she came saying she was ‘swamping other things’ and willing to check on the other day. She asked me to call her, but whenwe called me, she said I will call you back. Seriously?! That is not okay to tell me that at the last minute. I tried to call the customer service, this is the reason why I remember I resigned from it years ago. They wasted more of my time while the call was on the ringing screen for more than one hour testing my patience. I believe they are ignoring incoming calls. Very poor video quality. NOT OKAY!!!! This is why Sorenson is way better than ZVRS. ### 1/5 — Won’t open *2022-10-13* App will not open. Fix asap. I’m missing calls. ### 1/5 — App crashes *2022-09-28* I cannot open my app since it kept crashing on me. I need this app fixed asap as I am waiting for important calls. I even tried to contact tech support and been waiting for over 15 minutes and I had to hang up as I was in the middle of working. ### 3/5 — Bug *2022-03-29* I typed In a number to call, it seems to me that the “call” button to dial does not work. It’s also taking long to load call history, I double check to see if my app needed an update…there isn’t any, this app has multiple flaws and is obstructive to my accessibility. ## Frequently asked questions about Z5 Mobile ### What is Z5 Mobile? Z5 Mobile is a Video Relay Service (VRS) app designed for deaf and hard-of-hearing individuals. It allows users to make and receive videophone calls using Wi-Fi or cellular data connections, providing a seamless communication experience. ### What are the key features of Z5 Mobile? Key features include the ability to make and receive videophone calls, text chat, sharing contact numbers with interpreters, blocking unwanted callers, managing Video Mail greetings, and Number Lookup powered by Google Maps. ### Is Z5 Mobile free to use? Yes, based on the provided information, Z5 Mobile is a free application. It does not have in-app purchases or advertisements, making it accessible for all users. ### What devices is Z5 Mobile compatible with? The app is designed for mobile use, allowing users to make and receive videophone calls anywhere with a Wi-Fi or cellular data connection. Specific operating system compatibility is not detailed but it functions on mobile devices. ### How does Z5 Mobile help deaf and hard-of-hearing individuals? Z5 Mobile bridges communication gaps by providing a robust Video Relay Service. It enables users to communicate visually through videophone calls, with added features like text chat and interpreter assistance, ensuring they can stay connected effectively. ## Version history (last 5 releases) ### 14.9.6 — 2026-08-19 Bug fixes. ### 14.9.5 — 2026-04-01 Bug fixes. ### 14.9.4 — 2026-03-11 Bug fixes. ### 14.9.3 — 2026-03-05 Bug fixes. ### 14.9.1 — 2025-03-13 Bug fixes. ## Apps similar to Z5 Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [ntouch®](https://appshunter.io/ios/app/ntouch/id441554954) | 4.1 (497) | Free | Social Networking | | [Tive](https://appshunter.io/ios/app/tive/id1582227756) | 4.6 (207) | Free | Social Networking | | [Ava: Transcribe Voice to Text](https://appshunter.io/ios/app/ava-transcribe-voice-to-text/id1030067058) | 4.4 (4,135) | Free | Social Networking | | [Deaftawk Interpreter](https://appshunter.io/ios/app/deaftawk-interpreter/id1591806848) | — | Free | Social Networking | | [P3 Mobile](https://appshunter.io/ios/app/p3-mobile/id432523572) | 4.1 (291) | Free | Social Networking | | [Social ASL Community App](https://appshunter.io/ios/app/social-asl-community-app/id1606378295) | 2.7 (15) | Free | Social Networking | ## Related topics [zvrs](https://appshunter.io/ios/topics/zvrs) · [sorenson express](https://appshunter.io/ios/topics/sorenson-express) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*