# Zaapi - All Chats in One Inbox — Centralize, automate, engage

> Unified inbox for business communication, automation, and team collaboration. (iPhone/iPad app by Zaapi.)

- Source: https://appshunter.io/ios/app/zaapi-all-chats-in-one-inbox/id6740839366 (this page in markdown: same URL + `.md`)
- Developer: [Zaapi](https://appshunter.io/developer/1568028299)
- Category: Productivity, Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 53 MB
- Languages: American English
- Released: 2025-02-10
- Data updated: 2026-07-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zaapi-all-chats-in-one-inbox/id6740839366/reviews.md

## What is Zaapi?

Centralize conversations, engage leads, and automate chats.

Zaapi unifies all your chats from multiple accounts and channels—Facebook, Instagram, WhatsApp, LINE, Email, Shopee, Lazada, TikTok Shop, Gmail, Outlook, Website Live Chat—into one powerful inbox. Designed for large teams, Zaapi streamlines collaboration with features like automated responses, AI chatbots, agent assignment, real-time notifications, and advanced analytics.

Simplify communication, boost efficiency, track performance, and close more sales across platforms. Say goodbye to missed messages and the hassle of app-switching with Zaapi!

Key Features:
- Unified chat inbox
- AI chatbots & automated responses
- Advanced analytics
- CRM & commerce integrations
- Team collaboration tools
- Agent assignment automation

Chat, Sell, and Scale with Zaapi. Simplify chat management and grow your business effortlessly.

## Key features

- Unified chat inbox
- AI chatbots & automated responses
- Advanced analytics
- CRM & commerce integrations
- Team collaboration tools
- Agent assignment automation

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/zaapi-all-chats-in-one-inbox/id6740839366/reviews.md

### 5/5 — Great user experience - time saving

*2025-04-27, version 1.3.0*

First time trying Zaapi. Surprised to see it has made  managing customer conversations quite easy, all in one place, neatly organized and incredibly efficient. I found the interface to be clean, intuitive, and user-friendly. Highly recommend Zaapi for anyone looking to streamline their messaging and customer service!

### 5/5 — Game changer for chat and AI-powered support

*2025-04-22, version 1.3.0*

Zaapi helped my brand handle high volume of customer chats and sell through social platforms. The team is very supportive. Definitely a must have for brand owners!

### 5/5 — Simple Set Up

*2025-04-22, version 1.3.0*

Clean UI. Just works.

### 5/5 — Gets the job done

*2025-04-22*

Great job!

## Frequently asked questions about Zaapi

### What platforms does Zaapi support for chat integration?

Zaapi integrates chats from Facebook, Instagram, WhatsApp, LINE, Email, Shopee, Lazada, TikTok Shop, and Website Live Chat, consolidating them into one inbox.

### Can Zaapi automate customer responses?

Yes, Zaapi offers AI chatbots and automated response features to handle customer inquiries efficiently.

### Is Zaapi suitable for large teams?

Zaapi is specifically designed for large teams, featuring agent assignment automation and streamlined collaboration tools.

### What kind of analytics does Zaapi provide?

Zaapi offers advanced analytics to help track performance, understand customer engagement, and optimize sales strategies across all integrated channels.

### Does Zaapi have ads?

No, Zaapi does not contain advertisements, providing an ad-free experience for users.

### What devices is Zaapi available on?

Zaapi is available on iPhone, iPad, and iPod, making it accessible across various Apple devices.

### How often is Zaapi updated?

The latest version of Zaapi is 1.7.4, and it was last updated on March 11, 2026, indicating regular updates.

### What is the age rating for Zaapi?

Zaapi has an age rating of 4+, making it suitable for a broad audience.

## Version history (last 5 releases)

### 2.1.0 — 2026-07-27

- Improvements to real-time listener logic
- New contacts feature
- UI/UX fixes and improvements

### 2.0.2 — 2026-06-29

Housekeeping:
- Deprecated old APIs

### 2.0.1 — 2026-06-08

- Ticket-based inbox
- Agent-level channel permissions

### 1.8.1 — 2026-04-22

- Package updates, security patches, performance improvements

### 1.7.4 — 2026-03-11

- Automatic inbox translation
- Outlook integration
- AI enhancements for Shopify

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| [VocalLoka](https://appshunter.io/ios/app/vocalloka/id6748592144) | 5.0 (1) | Free | Productivity |
| [MobMai To Do: Task & Team Work](https://appshunter.io/ios/app/mobmai-to-do-task-and-team-work/id6755966452) | — | Free | Productivity |
| [AgentAble](https://appshunter.io/ios/app/agentable/id1493765411) | 5.0 (1) | Free | Productivity |
| [LivingPlus+](https://appshunter.io/ios/app/livingplus-plus/id1641634516) | — | Free | Productivity |
| [Dplus WePlus](https://appshunter.io/ios/app/dplus-weplus/id1405465512) | 5.0 (1) | Free | Productivity |

## More apps by Zaapi

- [Zaapi: Chat and Commerce Hub](https://appshunter.io/ios/app/zaapi-chat-and-commerce-hub/id1568028297)

All apps by Zaapi: https://appshunter.io/developer/1568028299

## Related topics

[zaapi](https://appshunter.io/ios/topics/zaapi)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*