# Zadarma — Cloud PBX & Virtual Numbers

> VoIP app for virtual numbers, PBX, calls, SMS, and AI call automation. (iPhone/iPad app by Zadarma Project.)

- Source: https://appshunter.io/ios/app/zadarma/id905897821 (this page in markdown: same URL + `.md`)
- Developer: [Zadarma Project](https://appshunter.io/developer/984451132)
- Category: Business
- Price: Free
- Rating: 3.30/5 from 69 App Store ratings · 166 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 84 MB
- Languages: American English, French (France), German (Germany), Italian, Polish, European Portuguese, Russian, European Spanish, Ukrainian
- Released: 2015-02-26
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zadarma/id905897821/reviews.md

## What is Zadarma?

Zadarma is a simple and reliable VoIP app for making and receiving calls and SMS. Get a virtual number and PBX in one app, right on your mobile! Stay connected wherever you are with high-quality calls and affordable rates.

Key Features:
- Virtual numbers & PBX – get a virtual number in 110 countries and connect to your PBX directly in the app.
- Call transfer – easily transfer calls to colleagues or other numbers.
- Call recordings – listen to recorded calls right in the app.
- SMS messaging – send and receive texts easily.
- AI Voice Agent – automate incoming calls with an AI assistant that can answer questions, use your knowledge base, and transfer calls to your team when needed.

Need more? Get a free Teamsale CRM already integrated with our telephony, plus seamless integration with all popular CRM and ERP systems. Zadarma also offers call tracking, website widgets, speech analytics, and more to boost your business. Learn more at zadarma.com!

## Key features

- Virtual numbers and PBX
- Call transfer
- Call recordings
- SMS messaging
- AI Voice Agent
- CRM integration

## Recent user reviews (10 of 166)

All indexed reviews: https://appshunter.io/ios/app/zadarma/id905897821/reviews.md

### 1/5 — Продають номери, які попадають в СПАМ за пару днів

*2026-02-17, version 7.8.6*

Підтримка від якої користі 0 
Номери, які вони продають для 70% клієнтів на холодні дзвінки, вони захистити від спаму не можуть, бо ти маєш згоди від власника номеру на який дзвониш, і все. Клоуни

### 1/5 — Quality and customer service

*2026-01-07*

This isn’t worthy the hassle and quality of calls very poor. 

Quality of calls terrible, when calling an international destination from the U.S., I can speak to the person on the other line for like a minute after that it replays what the other person on the line said during that minute and keeps on replaying that on repeat (as if that was recorded). Only way to get around it was to hang up and call again. Other issue  also when calling sometimes it connects to wrong numbers on the other end, not the actual number I was calling. 

Additionally contacting customer service via chat wasn’t helpful. Took couple weeks for verification and when contacted customer service via chat, the person didn’t want to help basically kept on repeating the same sentence over and over as if it was a computer responding, and wasn’t interested in understanding the issue. Only after sending another email I was cleared/“verified” for international calls.

**Developer response:** Thank you for sharing your experience — we’re sorry to hear about the difficulties you faced.
Call issues like audio looping or incorrect call routing are not expected behavior and usually require a technical check on our side. The same applies to delays during verification — we understand how frustrating that can be, especially when international calls are involved.
To properly review what happened with your calls and the verification process, please contact us again at support@zadarma.com or open a ticket via https://my.zadarma.com/tickets/ and include the call examples (dates, times, and numbers). This will allow our technical team to investigate the issue in detail and provide a clear resolution.
Support ticket.

### 1/5 — The worst virtual number service

*2025-12-27, version 7.8.6*

I verified my account, rented a number but I didn't receive any SMS from Instagram. I wrote to support and they refused to refund me or change number. I just lost my money!

### 5/5 — Poor!

*2025-11-26*

I had been a loyal Zadarma customer for over five years, and unfortunately, my experience took a drastic turn for the worse this past year. Without any reasonable explanation, the company disabled my ability to connect new numbers, claiming restrictions related to Russia, North Korea, and other sanctioned regions. This makes absolutely no sense, as I live in the United States and have no connection whatsoever to those territories.
What makes the situation even more unacceptable is that I had already paid $500 for a yearly service plan. Despite this, Zadarma provided no practical solution, no clear justification, and no respect for long-standing customers. Their actions feel careless at best and misleading at worst.
My advice is simple: be extremely cautious. Based on my experience, I strongly recommend staying far away from this company. Their policies are inconsistent, their communication is unclear, and their customer support fails to address real issues.

**Developer response:** Please note, ID verification is a required step that, however, does not affect the performance of our app. Over 2 million user have entrusted our service and the security of our service is our main priority.

### 1/5 — Очень слабо!

*2025-11-04, version 7.8.5*

Вы не сможете построить с этим сервисом элементарную телефонию на 3-4 номера телефона... функционал очень слабый. Как АТС это использовать нельзя!
Подходит только для личного пользования. Либо все может работать, если вы готовы платить 1,2$ за минуту разговора, что на сегодняшний день смешно!

Но есть и плюсы! Очень крутая техподдержка!!! Это не закрывает ваши задачи , но все же приятно :)

### 1/5 — Mucho cuidado, no contratar

*2025-10-21, version 7.8.5*

Tal y como dicen por aquí otros usuarios esta empresa son unos impresentables piden mucha documentación y luego no activan el servicio. Me gustaría saber qué hacen con esa documentación que están recopilando. Espero que alguien investigue a qué se dedican realmente en esta empresa. Ahora me dirán que mi reseña no va a relacionado con la aplicación, pero me da igual, la reseña es para advertir a otros usuarios a que no utilicen vuestros servicios.

### 1/5 — It’s on or it’s not

*2025-10-21, version 7.8.5*

No ability to mute or pause incoming calls.  I had to delete the app from my phone to stop work calls from bothering me whilst on holiday. I would have thought it should be a fairly obvious feature, but sadly lacking from this app.

### 1/5 — Bad service

*2025-09-16, version 7.8.4*

Its not possible to call from this app, just take your money

### 1/5 — I phone 16

*2025-08-25, version 7.8.4*

Assolutamente non compatibile con l’utilizzo dell’Iphone .. impossibile utilizzare app .. si richiede  supporto per la configurazione

### 5/5 — Good

*2025-07-30, version 7.8.4*

Using it from almost 2 years now without any issues

## Frequently asked questions about Zadarma

### What is Zadarma?

Zadarma is a VoIP application that allows you to make and receive calls and SMS messages. It provides users with a virtual number and PBX capabilities directly on their mobile device, enabling high-quality calls at affordable rates.

### What are the key features of Zadarma?

Key features include obtaining virtual numbers in 110 countries, connecting to your PBX within the app, call transfer, call recordings, SMS messaging, and an AI Voice Agent for automating incoming calls. It also offers integrations with CRM and ERP systems.

### Is Zadarma free to use?

The application itself is free to download and use for its core VoIP functionalities. However, specific services like virtual numbers, call forwarding, and advanced features may incur charges. Detailed pricing information can be found on their website.

### What devices is Zadarma compatible with?

The application is designed for mobile devices, allowing you to stay connected wherever you are. It functions as a mobile VoIP app, suggesting compatibility with both iOS and Android smartphones and tablets.

### How can Zadarma benefit my business?

Zadarma can enhance business communication by providing a professional virtual number, enabling call management features like transfer and recording, and automating customer interactions with an AI Voice Agent. Its integration with CRM and ERP systems further streamlines business operations.

## Version history (last 5 releases)

### 7.8.9 — 2026-07-24

1) Improved application stability
2) Minor bugs fixed

### 7.8.8 — 2026-04-03

Italian interface language has been added — all settings and controls are now available in Italian.

### 7.8.7 — 2026-03-22

Improved application stability

### 7.8.6 — 2025-11-22

Improved application stability

### 7.8.5 — 2025-10-20

Ability to select the Zadarma app as the default calling application for users on iOS version 18.2 and higher
Improved application stability

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## More apps by Zadarma Project

- [Zadarma Conf](https://appshunter.io/ios/app/zadarma-conf/id1504654594)

All apps by Zadarma Project: https://appshunter.io/developer/984451132

## Related topics

[zadarma](https://appshunter.io/ios/topics/zadarma) · [zadarma project](https://appshunter.io/ios/topics/zadarma-project) · [virtual pbx intarvas](https://appshunter.io/ios/topics/virtual-pbx-intarvas)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*