# Zaggle® — user reviews > 71 indexed App Store user reviews of Zaggle® by Zaggle Prepaid Ocean Services Limited, rated 3.90/5 from 18 ratings. - Source: https://appshunter.io/ios/app/zaggle/id1030365320/reviews - App overview in markdown: https://appshunter.io/ios/app/zaggle/id1030365320.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 3 ## Newest reviews (10 of 71) ### 4/5 — Worst Customer Service ever *2026-07-17* I have been trying to get an issue with my Zinger card resolved since 2 months, I have raised multiple support tickets and till now I did not even get a call from Zaggle. What is point of having this zinger card if I can’t even spend my money in it. ### 3/5 — Not so useful UI *2025-07-10* The main component which is being used in the app is hidden away behind a few taps, should be primary thing we see when we open the app. Also, for god's sake, please do something about your login. It always requests for OTP and logs in when I open the app, usually after 2/3 days. Just keep me logged in, whats the big deal here? ### 2/5 — A complete UI overhaul , however still broken functionality *2025-04-30* Please work on improving the user experiencing by ensuring the app functionality is consistent. The claims section has no category’s and without that you cannot submit a claim. I don’t understand how such a simple yet crucial functionality can be missed and shipped to the users. Frustrating experience **Developer response:** Dear User, Please email your concern to care@zaggle.in with the subject line "Zaggle-ZAS". We’d be happy to assist you. Thank you. ### 2/5 — Where’s the scan from the app *2024-12-12, version 20.6.5* It’s been around 6 months that we were told that scan to pay was a work in progress. And you go around saying your app got the best app award?? When you cant incorporate a basic thing like scan to pay, on what grounds are you patting yourself on the back?? ### 2/5 — Not allowing to login for last 2 days *2024-07-08* Showing same error for last 2 days For security purpose, we have updated the app. Please reopen the app to apply changes. Tried installing the app again but no luck. Not being able to login to the app. Moreover, I have to login to this app every single day via OTP. Doesn’t have provision for PIN or face recognition. Pathetic experience **Developer response:** We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at care@zaggle.in for further assistance. ### 2/5 — Lot of issues *2024-02-22, version 20.2.3* 1) when we raise a claim. It is accepting but not visible there to see the status. After 7-10 days it is appearing in the list and after that taking a couple of weeks for the approval 2) unable to verify my rupay credit card, despite taking all the OTPs while adding 3) so much delay in approvals ### 4/5 — Review *2024-01-15, version 20.1.9* Zaggle has been my go-to app for the past 9 months. Its intuitive interface, seamless expense tracking, and efficient rewards system make managing expenses a breeze. ### 3/5 — Delay in Card Recharge Every month *2024-01-11* I have been using zaggle from past 9months and the card recharge is always delayed and I never received my money on time. I get my salary on last working day of the month but I receive zaggle amount on 5th of the next month.. its very disappointing that I have to raise multiple tickets to get my own money in my zaggle account. **Developer response:** Dear User, We regret the inconvenience caused. To help us understand the problem in detail, please share your concern at care@zaggle.in with the subject as "Zaggle-ZPS" We would be more than happy to assist you. Thank you. ### 3/5 — So far so good *2024-01-08* Have not used this app yet, I got this card on behalf of QNET so as to use the CPA amount and I haven’t applied this card on behalf of any corporate company. I have issues with amount not loading into my card and I have raised this issue with QNET support team. I’m still waiting for the QNET and zaggle team to help me on this. **Developer response:** Dear User, We regret the inconvenience caused. To help us understand the problem in detail, please share your concern at care@zaggle.in with the subject as "Zaggle-ZPS" We would be more than happy to assist you. Thank you. ### 5/5 — Easy way of submission of bills *2024-01-06, version 20.1.7* A easy way to submit your bills and the approval is done within hours. The support staff are quick to resolve the queries. ## Most critical reviews (10 lowest-rated) ### 1/5 — Category Dropdown Not Working Since Last 1+ Years *2026-08-04* I am using this Application since last two years. I can see that category dropped down for claim is not working since last more than one year. I’m not sure how other people are able to claim reimbursement. due to these issue, I am not able to claim expenses multiple times, and it incur tax on my head. Post two years of update there is no update from the team. Worst support system. **Developer response:** Apologies for the Inconvenience. Your feedback is invaluable. We request that you write to us at care@zagglein and provide more details about these challenges. Thank you for bringing this to our attention! ### 1/5 — Category Dropdown Not Working Since Last 1+ Years *2025-10-26, version 25.10.4* I am using this Application since last two years. I can see that category dropped down for claim is not working since last more than one year. I’m not sure how other people are able to claim reimbursement. due to these issue, I am not able to claim expenses multiple times, and it incur tax on my head. ### 1/5 — Extremely Disappointing Experience *2024-10-03* Rating: ★☆☆☆☆ I've had a thoroughly disappointing experience with this app. The service is far from satisfactory, with an outdated user interface that is not intuitive or user-friendly. Moreover, the presence of ads in a financial app is highly inappropriate and detracts significantly from the user experience. Another major issue is the constant logging out every time I attempt to log in, which is frustrating and time-consuming. To make matters worse, the customer service is virtually non-existent, making it impossible to resolve any issues or get answers to queries. Additionally, the incessant spam calls for KYC verification are intrusive and unprofessional, only adding to the overall frustration. This app needs significant improvements in multiple areas to meet the basic expectations of a financial service provider. I would not recommend it in its current state. **Developer response:** Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at care@zaggle.in and our team will reach out to you at the earliest. ### 1/5 — Unable to provide support *2024-08-05* Zaggle is trying to expand aggressively with there own limited resources. They are corporate partners. And honestly there are a lot of employees in my organisation who opted for zaggle meal card but zaggle team is not competent enough to handle large audience, many employees are not able to get even the card on time, many are struggling getting amount credited, many are not able to get full kyc at all after countless appointment. And many are having concerns related any other support **Developer response:** Dear User, we regret the inconvenience you had to face. For better assistance please share your information with care@zaggle.in. We will be happy to assist you. ### 1/5 — Best at it’s worst App *2024-07-21, version 20.5* I don’t understand who gave permissions to this app? Everyone when I open this app and update request comes inn. Every time is like a new login, enter your phone opt and login. No proper guidelines for LTA allowances. I uploaded my new car RC for verification two months ago and the status is still pending for verification. I feel such apps should be monitored under special surveillance teams. ### 1/5 — Pathetic customer care support and pathetic app *2024-06-27* I am facing some when trying to raise a claim and under category drop down there are no options available to select and it’s a mandatory field so I’m not able to proceed with claim. You should have tested the basic flow. When tried to reach on the given number it never connects and your WhatsApp support is even more pathetic never offers any solution. How do we get the solution then. **Developer response:** Dear Saurabh Srivastava, we are sorry that you feel this way. Please do share your feedback along with your contact details at care@zaggle.in and our team will reach out to you at the earliest. ### 1/5 — Irresponsible *2024-03-22, version 20.2.9* I have got my card and not able to use it in any outlets. Took 6 months to get my duplicate card. All the amount from company is in their wallet since last September. Till now I am not able to use a single penny from my wallet in Zaggle. Won’t pick up over the call. Only they accept chat. My experience till date this Zaggle. ### 1/5 — Very bad user experience and full of bugs *2024-03-11, version 20.2.6* We have been reaching out to zake team almost every month to get the issues solved. They deliver the app without testing. Even when they say issue is fixed, same workflow doesn’t work due to another issue. Every now and then a new bug comes and they take ages to resolve it. ### 1/5 — NOT USER FRIENDLY APP *2024-01-16* Not user friendly app and card . with this app we can’t transfer to any bank account or this app doesn’t work with upi also or any upi can’t be added . only 30% of cash can be withdrawn from account and rest 70% we have to use it by swiping only in this futuristic banking world this is poor card and app . when i called customer care or support centre not even picking the call or answering the call but daily calling 10 times for 5star rating . disappointed with zaggle **Developer response:** Dear User, We regret the inconvenience caused. To help us understand the problem in detail, please share your concern at care@zaggle.in with the subject as "Zaggle-ZPS" We would be more than happy to assist you. Thank you. ### 1/5 — Very Pathetic service by Zaggle *2024-01-09, version 20.1.8* Have received my Zaggle card in sept 2023 but still I am unable to use my card even after 5 months. Very much disappointed with Zaggle services , got many calls for KYC schedule but their executive never came for the same. Me personally met with him by contacting him in dec 2023 but still unable to use my Zaggle card. Pathetic services by Zaggle and team. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Meal Card and App *2026-06-25* Great experience so far. Works on all the required platforms such as Blinkit, DMart, DMart Ready Online platform, etc. Got the issue resolved from the customer care team in short span. Prompt service. Keep up the good work! ### 5/5 — New version much better *2025-12-19, version 25.12.4* Old version was trash. The new version is much better ### 5/5 — My Monthly Companion *2025-12-01* It is way too easy to transact through Zaggle. The app and services are very user friendly and it has certainly made my online transactions journey smooth . Thanks Zaggle ! **Developer response:** Thank you for your kind words ### 5/5 — Smooth app control *2025-06-09, version 25.6.1* Reliable interface with live updates on transactions. ### 5/5 — No paperwork delight ! *2025-05-26, version 20.9.4* The app give a good breakup of my different wallet expenses & saves tax. Thankfully no paperwork. Can we also have a list of places where the card will work? ### 5/5 — Best financial app ever *2025-05-16, version 20.9.3* This is the best financial management tool, which helps you with business expenses, get employee benefits, and rewards. I am satisfied with it and love using it for my finances. ### 5/5 — Well Designed Application *2025-04-08, version 20.8.4* Please add travel functionality so that i can book tickets myself ### 5/5 — Suggestions *2025-02-07* Everything is good can we have a scanner which shall help us to scan the barcode and help to make the payments. This shall get debited either from Zaggle meal voucher or other Zaggle money. See if possible. **Developer response:** Dear User, Thank you for your valuable feedback. Please contact us at care@zaggle.in to assist you further. ### 5/5 — navigation easy *2024-01-18, version 20.1.9* Navigation through the app is quite easy. ### 5/5 — Awesome services *2024-01-15, version 20.1.9* I am using the Zaggle Card from 4 months back and the services of zaggle are awesome. And thanks to the Zaggle team for solving any issue on the same day. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*