# Zain Bahrain — user reviews > 88 indexed App Store user reviews of Zain Bahrain by Zain Bahrain, rated 4.50/5 from 3,739 ratings. - Source: https://appshunter.io/ios/app/zain-bahrain/id594243362/reviews - App overview in markdown: https://appshunter.io/ios/app/zain-bahrain/id594243362.md - Rating breakdown: 5★ 2,929 · 4★ 292 · 3★ 154 · 2★ 73 · 1★ 291 ## What do users think of Zain Bahrain? Overall sentiment: mixed **Pros** - 💯 Excellent service - 📱 User-friendly app - 🔍 Detailed billing information - 🛒 Easy to recharge and purchase - 🔝 Best network in Bahrain **Cons** - 🐛 Frequent app crashes and bugs - 🔒 Complicated password/account management - 🔍 Inaccurate data usage tracking - 💰 Overcharging and billing issues - 🤖 Poor customer support **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Incorrect data usage display - Payment processing failures - Unreliable network connectivity **Most requested features** - Ability to manage multiple accounts/lines - In-app notifications for bills and announcements - Network troubleshooting and management tools - Saved payment methods and one-tap recharging - Localization and font size options ## Newest reviews (13 of 88) ### 2/5 — User unfriendly *2025-08-03, version 3.0.2* I can’t find my number, contract number and my due bill ### 2/5 — Can’t make a call. *2025-03-03, version 2.3.4* Even when I have just topped off my account with 7.5 BD I still don’t have sufficient data to make a single call. Garbage service. ### 4/5 — البحرين *2024-09-27, version 2.3.2* البرنامج جيد جدا بس ياريت يكون الخط اكبر أو يكون في نظام تكبير و تصغير الخط ### 2/5 — Fix Apple Pay! *2023-09-07, version 2.3.0* Please fix the app to allow apple pay again. ### 3/5 — Not too good , not too bad *2023-07-16, version 2.3.0* Its a good app actually that makes life easier, you can view your bill, pay either with card or which is even better , you can pay with apple pay. And for sure the other services that you can search for a device you’d like to purchase etc .. it’s just need improvement as the app is slow and give a hard time, i don’t remember it was like this but it may need little few fixes and it will be great. ### 2/5 — See the monthly bill details *2023-07-14, version 2.3.0* I can retrieve all invoices and payment for my account ### 1/5 — Very very very very bad network In Bahrain *2023-02-08, version 2.3.0* This is Qatar number one berry berry bad. This is not good In Bahrain this is Talto network. ### 1/5 — Seriously Poor *2023-02-07, version 2.3.0* Tried topping up with both credit and debit cards & it refuses to accept payment ### 1/5 — Trash App *2022-09-28, version 2.3.0* I only need the app to pay my monthly bill. And yet, here’s a stupid ad for you. ### 1/5 — Worst *2022-09-24, version 2.3.0* Worst app i ever seen, we can’t do register , don’t have scanning options. ### 1/5 — سيئ للغايه *2022-05-16, version 2.2.18* كله يعلق ### 1/5 — Horrible app *2021-12-04, version 2.2.16* Hard to use, and very confusing especially during a recharge of data! Apple oh doesn’t work either ### 1/5 — I need to talk to an agent *2021-11-27, version 2.2.16* Please call me 33581111 ## Most critical reviews (10 lowest-rated) ### 1/5 — الارقام غير صحيحه *2026-08-07, version 4.0.1* البيانات المكتوبه بالتطبيق غير صحيحه فمثلا التطبيق يكتب لي عندي ثلاثون قيقا وعند الاتصال بخدمات زين يخبروني ان عندي اقل بكثير ### 1/5 — Bad Service Plan *2026-01-16, version 3.0.6* I replaced my Batelco service with Zain when I got back to the Island hoping that my mobile service will be better, but two weeks into my year-long plan and I must say this service is worst. I’m currently in UAE and tried to use my international roaming service but to no avail. I ended up turning on my US number back just to have roaming service. I’m definitely switching to either STC or back to Batelco. I absolutely DO NOT recommend Zain’s prepaid plan. ### 1/5 — Sim card option *2025-10-17, version 3.0.3* I lost the sim card and code expired and I can’t add it through the app and company want 3.5 bd to add it again ### 1/5 — Changing password is too complicated *2025-04-15, version 2.3.5* The title says it all ### 1/5 — Poor *2024-12-03, version 2.3.3* Poor functionality compared to market standards meanwhile ### 1/5 — مع الأسف *2024-08-25, version 2.3.2* تدش التطبيق الرصيد تحصلة ناقص ليش لبكون في ليك!؟ هل أنتم لصوص يا شركة زين ؟، ، السناب من ضمن خدمة السوشل ميديا ليش ما يفتح ستوريات واذا انزل ستوري خمس دقايق عشان ينزل للأسف صايرين مو زين 🤣 بإذن الله بحول بتلكو ولتسقط شركة زين ### 1/5 — Prizes cannot be claimed *2024-06-03, version 2.3.0* To whom it may concern . Every time we pay on line we should be able to redeem our prize. The app doesn’t work properly and either it doesn’t give the option to claim or if it does the link u click on says url not available. This is very bad service. Have complained about it before and no one has taken action. This is the third month this is happening. ### 1/5 — من صجكم *2024-05-03, version 2.3.0* حدثو البرنامج معفن بكل الجوانب بحول شركة ثانية جداً تحسفت اخذت منكم الشريحة ### 1/5 — Trash App *2023-05-16, version 2.3.0* Why have ads? Trying to pay my bill and ads wasting your time. Dropping this trash network and trash company. Cheap data, but can’t even use it all up since network is ridiculously slow ### 1/5 — Very basic app with no detailed information *2023-03-20, version 2.3.0* The app lacks many features and details the a consumer of the company needs to know more about his monthly bill and purchases. ## Most praised reviews (10 highest-rated) ### 5/5 — Zain *2025-02-15, version 2.3.3* Good telecommunications ### 5/5 — All in one app *2025-01-24, version 2.3.3* Easy to use app and user friendly. All in one app. ### 5/5 — لا يوجد *2024-07-25, version 2.3.1* لا يوجد اي تغير في البرنامج ! ### 5/5 — Service *2022-10-05, version 2.3.0* Best service in the Kingdom ### 5/5 — The best application *2022-02-26, version 2.2.18* All the best zain ### 5/5 — Easy app *2021-11-29, version 2.2.16* I enjoyed the app it made my life easy ### 5/5 — Billing information *2021-11-18, version 2.2.16* Terrible / never updates ### 5/5 — 💯💯 *2021-09-12, version 2.2.14* best network for internet ### 5/5 — Fantastic app overall, but there is a glitch that needs to be fixed *2021-02-15, version 2.2.13* The app is terrific & very intuitive. I think it’s the best telecom mobile app in the country. However, there is a small glitch that should be fixed. For those of us on a 4G LTE home broadband package, and have multiple Local Data Add-ons, the app can display incorrect usage values. Here is the specific situation. I have the following Local Data Add-ons that reoccur at the start of every billing cycle: 100 GBs (free) local data 200 GBs (Double GBs Promo) local data At the start of my billing cycling, the 100 GBs gets used up first, followed by the 200 GBs after the 100 GBs is fully consumed, followed by my main package data. However, the app incorrectly shows that data is being consumed from both the aforementioned add-ons at the same time and with equal values, which is not actually the case. For example, if I have used 50 GBs so far, the app will show me that I have used 50 GBs from the 100 GB add-on, and also 50 GBs from the 200 GB add-on. 107 confirmed that this duplication is incorrect, and that a total of only 50 GBs has been used from the 100 GB add-on. Nothing is yet consumed from 200 GB add-on despite what the app says. Because of this error, once the 100 GBs is fully consumed, the app shows me that I have also consumed 100 GBs from the 200 GB add-on, and that I have only 100 GBs left. However, once the 200 GBs is fully consumed, and data consumption is now supposed to switch to the main package, that does not happen. The data counter seems to stop for a few days, but what’s actually happening is that I still have 100 GBs left from the 200 GB add-on , and it’s currently being used but the app is not showing me that. This lasts until the 100 remaining GBs are consumed, and then it switches to my main package, at which point the app starts to correctly reflect my usage again. I hope this glitch gets fixed in the next update. Thanks! ### 5/5 — Review *2021-01-31, version 2.2.13* Amazing offers --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*