# Zain KSA — user reviews

> 1,643 indexed App Store user reviews of Zain KSA by Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia), rated 4.60/5 from 17,555 ratings.

- Source: https://appshunter.io/ios/app/zain-ksa/id1272141660/reviews
- App overview in markdown: https://appshunter.io/ios/app/zain-ksa/id1272141660.md
- Rating breakdown: 5★ 14,713 · 4★ 1,188 · 3★ 622 · 2★ 285 · 1★ 747

## What do users think of Zain KSA?

Overall sentiment: positive

**Pros**

- 🚀 Fast and easy to use
- 👍 User-friendly interface
- 💡 Useful features like account management and bill payment
- 🚀 Smooth performance
- 👍 Convenient for family members

**Cons**

- 🐛 Occasional bugs and crashes
- 🔧 Need for more customer service improvements
- 🌐 Inconsistent network quality in some areas
- 🔍 Lack of advanced features and customization options

**Commonly reported bugs**

- Login issues for some users
- Inconsistent app performance on certain devices
- Difficulties in managing multiple accounts within the app

**Most requested features**

- Ability to view detailed call and data usage history
- Option to change phone number associated with account
- Integration with more payment methods
- Improved in-app support and troubleshooting

## Newest reviews (19 of 1,643)

### 5/5 — Четко

*2026-08-27, version 3.8.72*

Четко

### 5/5 — الرياض

*2026-08-27, version 3.8.72*

الرياض

### 5/5 — G

*2026-08-27, version 3.8.72*

F

### 5/5 — جميل

*2026-08-27, version 3.8.72*

👍👍

### 5/5 — best way company

*2026-08-26, version 3.8.72*

nicely

### 5/5 — شكراً

*2026-08-26, version 3.8.72*

جزيلاً

### 4/5 — The best app

*2026-08-26, version 3.8.72*

Great

### 5/5 — Ali

*2026-08-26, version 3.8.72*

Ali

### 5/5 — Trteeb

*2026-08-25, version 3.8.72*

Trteeb

### 5/5 — اسپیشل

*2026-08-24, version 3.8.72*

اسپشل

### 5/5 — Good

*2026-08-24, version 3.8.72*

Nice App

### 5/5 — شكر وتقدير

*2026-08-24, version 3.8.72*

شكرا لكم على الخدمة الممتازة

### 5/5 — حي قرطبة

*2026-08-24, version 3.8.71*

الرياض

### 5/5 — سهل

*2026-08-22, version 3.8.71*

التطبيق الاسهل من بين مشغلين الاتصالات بالمملكة. ذكي وسريع ويخدم احتياجك فورًا ويدعم الاصدارات القديمة مثل Ios 15 والى اليوم، بلا مشاكل لذلك يستحق ٥ نجوم. واستمروا بهذا النهج ❤️

### 5/5 — ممتاز

*2026-08-22, version 3.8.71*

ممتاز انتم. روعه

### 5/5 — Ok

*2026-08-21, version 3.8.71*

Ok

### 5/5 — Mr

*2026-08-21, version 3.8.71*

Great Service

### 5/5 — Zain

*2026-08-21, version 3.8.71*

Zain

### 5/5 — Hanin

*2026-08-20, version 3.8.71*

Good

## Most critical reviews (10 lowest-rated)

### 1/5 — B

*2026-08-24, version 3.8.72*

B

### 1/5 — خدمات سيئه

*2026-08-19, version 3.8.71*

خدمات سيئه

### 1/5 — سيئ جداً

*2026-08-13, version 3.8.71*

سيئ جداً جداً

### 1/5 — الرياض

*2026-08-07, version 3.8.71*

تجربة سيئة

### 1/5 — It’s 2021

*2026-08-01, version 3.8.70*

How can a major Telecom company have such an awful app?
You need to burn it to the ground and rebuild it. Such services are among the reasons people choose to/not to subscribe to Zain service. 
Good day

### 1/5 — ابو سولي

*2026-07-28, version 3.8.70*

ابو سولي

### 1/5 — ازبل انترنت

*2026-07-11, version 3.8.69*

الانترنت متذبذب وسيء the internet is the worst

### 1/5 — ا

*2026-07-08, version 3.8.69*

ا

### 1/5 — سيئ جداً

*2026-07-06, version 3.8.69*

سيئ جداً جداً

### 1/5 — سيء

*2026-07-01, version 3.8.69*

سيء جدا

## Most praised reviews (10 highest-rated)

### 5/5 — Amitab

*2026-08-29, version 3.8.72*

Excellent service

### 5/5 — القطيف

*2026-08-29, version 3.8.72*

القطيف

### 5/5 — جميل

*2026-08-29, version 3.8.72*

جميل

### 5/5 — شكر

*2026-08-28, version 3.8.72*

اشكر مشرف الفرع FSE005 الاستاذ جابر آل ذيبان على حسن خدمته واستقباله ومساعدتي في استخدام التطبيق

### 5/5 — الجبيل

*2026-08-28, version 3.8.72*

شيء جيد

### 5/5 — Zain Mobile

*2026-08-28, version 3.8.72*

Abu Khalid

### 5/5 — Mmmmm

*2026-08-28, version 3.8.72*

Zzzz

### 5/5 — naic

*2026-08-28, version 3.8.72*

good

### 5/5 — جيد جدا

*2026-08-28, version 3.8.72*

الشركة مممتازة بس تغطية الشبكه ضعيفه

### 5/5 — ممتاز

*2026-08-28, version 3.8.72*

ممتاز

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*