# Zalat Pizza App — user reviews > 98 indexed App Store user reviews of Zalat Pizza App by Zalat Pizza, rated 4.90/5 from 9,080 ratings. - Source: https://appshunter.io/ios/app/zalat-pizza-app/id1594237349/reviews - App overview in markdown: https://appshunter.io/ios/app/zalat-pizza-app/id1594237349.md - Rating breakdown: 5★ 8,460 · 4★ 343 · 3★ 104 · 2★ 52 · 1★ 121 ## What do users think of Zalat Pizza App? Overall sentiment: neutral **Pros** - 🚀 Easy and quick ordering - 👍 Great customer service - 🍕 Delicious pizza with fresh ingredients - 💯 Wonderful hospitality - 🤩 Excellent quality and taste **Cons** - 🤬 Forced tipping - 🤔 Confusing and difficult app - 🚫 No Apple Pay option - ⚠️ Unreliable order times - 🙄 Buggy and crashes often **Commonly reported bugs** - Login/signup issues with existing accounts - Pickup time/date selection not working - App crashes when scrolling or navigating - Coupon codes not functioning properly - Delivery fee and tip calculation problems **Most requested features** - Bring back Apple Pay - Improve login and account management - Add option to set custom pickup time - Retroactively award reward points - Enhance app stability and performance ## Newest reviews (10 of 98) ### 2/5 — New App *2026-07-27, version 53.1.0* Not my favorite. I have to put in my address every time. Liked the old one better ### 3/5 — Your app *2026-07-03* I LOVE your pizza, your people, and your service. Had a really hard time signing up a membership through the EDGE browser. Had to copy/paste the address and go thru safari. Almost quit the whole process except that your folks at the Hebron road location are so awesome. ### 3/5 — Delicious Pizza *2026-01-17, version 1.3.1* Had difficulty going back to add more items ### 5/5 — Best Pizza *2025-11-14, version 1.3.1* I love Zalat, the pizza is amazing, their signatures are unique and delicious. Also the app is easy to use. 10/10, 5 starts, two thumbs up. ### 5/5 — Best pizza in Dallas *2025-08-08, version 1.3.1* Love Zalat so much never disappoints ### 5/5 — Pizza! *2025-08-03, version 1.3.1* Great pizza! Family Fav For Sure!! ### 5/5 — Enjoying *2025-08-02, version 1.3.1* I’m enjoying zalat pizza ### 5/5 — 5 stars *2025-07-28, version 1.3.1* Pizza is fresh and amazing everytime! ### 5/5 — Da Za *2025-07-25, version 1.3.1* My fav pizza even though they stores have issues sometimes haha ### 1/5 — Tech Lord *2025-05-26, version 1.3.1* You need a way to order and pay in person either online or by phone. I’ve ordered by phone before and picked up and paid in person, but now no one is answering the phone ## Most critical reviews (10 lowest-rated) ### 1/5 — App is STILL buggy *2026-08-30* I am one of Zalat’s biggest all time customers and have been going to them for years. I love their pizza. But three years ago or so I had actually written into their corporate office the online ordering process had gotten so bad on their app. Well, it seemed like things had gotten better for a long time, but just last weekend, I tried ordering from the app and it never went through after applying my payment even though I knew my payment info and funds were correct/in place to make the purchase. I was so frustrated with them I ended up just making something at home. Then I learned that I’d actually gotten CHARGED for the pizza that their stupid app failed to tell me was actually transacted/purchased after all, despite the app never giving any kind of indication that the order had been successfully placed. Every time I would try and press checkout/pay or whatever the final button was I can’t remember, it would just get hung up and stay there like it had never gone through. It’s amazing how a company that does so much business can’t seem to figure out how to run a proper merchant app without bugs popping up for their customers in 2026 when we have AI and a plethora of various providers and vendors out there who are more than capable of building anybody a fully functional app capable of taking customer payments and transactions. Honestly an AI agent could probably do better. These guys must really not care about their customers all that much and this must just be some cash-generating machine to them they set and forget. Almost completely over it. **Developer response:** We're truly sorry — this is not the experience a long-time fan deserves. A checkout failure that still processed a charge is a serious issue, and we completely understand your frustration. Our team wants to look into both the app behavior and the charge right away. Please reach out to our support team and we'll make this right. ### 1/5 — Trash new UI *2026-05-20, version 49.2.1* Trash UI and no Apple Pay? ### 1/5 — App sucks now *2026-04-05, version 47.12.55* App seems to be designed by people who want to hoard money. The new UI sucks and was most definitely AI generated with the prompt = optimize my app to increase revenue. Which is why performance concerns are set aside. The app is a slow buggy and disgusting mess and frankly I’m not buying another pizza from yall again. Peace. Also don’t listen to the glazer who says the app is better now - def a bot lol. ### 1/5 — No Apple Pay *2026-04-02, version 47.12.55* No apply pay ### 1/5 — Lunchbox login issues *2026-03-15, version 1.3.1* Tried creating login and it says that my email is already tied to a Lunchbox account but if I put that email address it goes through the account creation process creating an impossible loop. ### 1/5 — UI is bad really bad *2026-03-04, version 1.3.1* Hides everything when keyboard is up. email login doesn’t work. ### 1/5 — This app is trash *2026-02-19, version 1.3.1* Absolutely pathetic app. I couldn’t place an order using it.. It is literally losing you money and you would be better off not even having it ### 1/5 — Simple basil’s option *2025-10-05, version 1.3.1* Simple basil pizza option needs fixing, it is super bugged and I can’t order it ### 1/5 — Horrible App *2025-09-19* I honestly got tired of trying to figure out the app. Can’t order without logging in, tried logging in, told me I had an account, reset password, logged in, told me I needed to verify phone, put my phone and it told me I didnt need to create an account. I wasn’t trying to create an account I was trying to log in. Gave up after 20 minutes and ordered from somewhere else. I see the same issue with a lot of people. ### 1/5 — Tip Default *2025-06-13, version 1.3.1* Be aware. The tip automatically reverts back to 20% when you review or make a change. I find this practice very deceptive. ## Most praised reviews (10 highest-rated) ### 5/5 — Great pizza. Only company I know of that looks out for delivery drivers w/ stamp card incentives. *2026-08-17* Very cool, little to no other companies in DFW offer anything remotely similar to Zalats stamp card delivery program. Thanks Zalat. I get the Pepperoni masterclass all the time. Great pizza. ### 5/5 — Really Good *2026-07-31, version 54.0.0* It is good pizza that has fresh ingredients and cooked right. Always good. ### 5/5 — LOVE ZALAT🍕 *2026-05-03, version 48.1.2* Best pizza bar none in all of Dallas, TX! ### 5/5 — new app look! *2026-04-25, version 48.1.2* this new app update was exactly what yall neededddd lol. makes it so much easier to order and i like earning rewards other than 5$ off after $100 spent 😂 ### 5/5 — Thank You for Updating the App!!! *2026-04-04* Previous app was an awful experience but I’m so glad to see they listened to feedback regarding the app and it has now been revamped. Experience is light years better! ### 5/5 — Best pizza *2026-02-06, version 1.3.1* We have now found our go-to Friday night pizza place… this pizza is sooo good! ### 5/5 — Best Pizza *2026-01-31, version 1.3.1* This pizza is the perfect pizza for any occasion! ### 5/5 — Excellent *2026-01-19, version 1.3.1* Very helpful and fast ### 5/5 — Best pizza *2026-01-10, version 1.3.1* Best pizza in Dallas ### 5/5 — Jazzy *2025-11-22, version 1.3.1* Great pizza --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*