# Zao Asian Cafe — user reviews > 25 indexed App Store user reviews of Zao Asian Cafe by Zao Asian Cafe, rated 4.80/5 from 1,357 ratings. - Source: https://appshunter.io/ios/app/zao-asian-cafe/id6502282202/reviews - App overview in markdown: https://appshunter.io/ios/app/zao-asian-cafe/id6502282202.md - Rating breakdown: 5★ 1,220 · 4★ 87 · 3★ 22 · 2★ 3 · 1★ 25 ## What do users think of Zao Asian Cafe? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Fast and efficient service - 🍽️ Delicious and fresh food **Cons** - 🐛 App issues (login, receipt scanning, crashes) - 💳 Lack of mobile payment options **Commonly reported bugs** - App locks on info screen - Unable to sign in to existing account - Loyalty points not registering **Most requested features** - Add Apple Pay support - Improve app stability and user experience ## Newest reviews (5 of 25) ### 4/5 — Missing Apple Pay *2026-01-24, version 1.0* Gotta add Apple Pay. Manually entering a card is a pain ### 5/5 — Fresh & Satisfying *2024-12-18, version 1.0* I had the chicken bowl with the mild curry sauce. It was superb! The food is fresh and light on the stomach. It’s a great healthy choice for eating out. ### 5/5 — Quick and easy *2024-11-05, version 1.0* Gives you all the options in a visual way to help you decide, quick and easy to use ### 3/5 — Russ B *2024-11-03, version 1.0* Tried 10 x to sign in. Says phone number is already in use. I’m an existing customer… what shall I do? Make up a phone number? It won’t let me change password or progress. Waste of time. Your move developer. ### 5/5 — Zao *2024-10-01, version 1.0* Great app ## Most critical reviews (10 lowest-rated) ### 1/5 — Apple Pay won’t work *2026-07-04, version 1.2* Tried to use Apple Pay and it just keeps resetting itself so this app is not friendly for Apple Pay ### 1/5 — I love Zaos *2026-06-05, version 1.2* I love zaos the fact that you can’t reach their stores and have to order in the app - and then Apple Pay doesn’t work I the app is a 1 star experience ### 1/5 — useless *2026-05-01, version 1.2* you can’t order a fountain drink if you are doing a pickup order. if you buy in store there’s no way to earn points. i don’t really understand the point besides data collection. ### 1/5 — Bait and Switch *2026-04-04, version 1.1* Can’t use kids eat free promotion because there aren’t directions on how to do so. Wife and I can’t figure it out. ### 1/5 — Doesn’t work *2025-12-06, version 1.0* Used to work, now doesn’t work. I place an order it gives me a time out error. I try again multiple times, same thing. I try a different day, same thing. I end up having to go in and order and I scan my receipt, it doesn’t add points. Sad. ### 1/5 — Good Food. Terrible App *2025-08-05, version 1.0* App = 0 Stars. Food = 4.5 stars. The app never works properly to scan receipts for points. The app is a waste of time as is their loyalty rewards. The food is very good though. ### 1/5 — App locks on info screen *2025-05-30, version 1.0* Trying to log on and the app is locked on an information input screen. Force closing the app and reopening it does not change anything. I suspect I’d have to uninstall the app and reinstall it which I’m not gonna waste my time doing. ### 1/5 — No way to sign in *2025-04-17, version 1.0* On this app and their previous one I have never been able to sign in aside from the first time. It accepts my email and password then when I go to input my phone it claims I already have the number in, which it would because I’m signing in. I’ve done this with the only two accounts it could be linked to and it’s really irritating. It’s one of my favorite places to go but I can’t collect any points or rewards because of this app. Also, like someone else said, if you have to put in your phone and it rejects it, there’s no going back, I have to delete the app and redownload to start the process over again. ### 1/5 — Can’t login to old account and says “email is in use” app is trash. *2025-02-07, version 1.0* 0 stars ### 3/5 — Code issues *2025-01-21, version 1.0* The code wouldnt scan so we tried the receipt code and still wouldn’t work. I spent $20 and the points wouldn’t register. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-08-16, version 1.3* Fresh and delicious ### 5/5 — Sean and Addie ROCK! *2026-07-06, version 1.2* Always pleasant service, always delicious food, always a clean comfortable visit! ### 5/5 — Healthy and Fast! *2026-05-10, version 1.2* We love taking our family here for a quick healthy and fast meal always delicious. ### 5/5 — Love *2026-02-28, version 1.1* Love the Riverton location. Nice people and always get catering orders right! ### 5/5 — On *2026-01-01, version 1.0* Awesome customer service! ### 5/5 — Excellent *2025-10-23, version 1.0* Thank You.. ### 5/5 — Always fast and tasty *2025-09-09, version 1.0* Their service is always fast. Staff is always friendly. I love this place. ### 5/5 — Amazing *2025-07-16, version 1.0* I love Zao the food is always amazing and the people are always so nice such as Gualberto was so kind and funny. ### 5/5 — Grateful they allow a combo rice and salad bowl *2025-05-03, version 1.0* And your tofu is amazing! ### 5/5 — great! *2025-03-29, version 1.0* I love the Zao on 400 S, the food is always fresh, the employees are very friendly and always keeping the quality on the food. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*