# Zap - Real estate CRM — Grow your real estate business > Real estate CRM for client management, lead tracking, and business growth. (iPhone/iPad app by ZapLabs LLC.) - Source: https://appshunter.io/ios/app/zap-real-estate-crm/id1094786310 (this page in markdown: same URL + `.md`) - Developer: [ZapLabs LLC](https://appshunter.io/developer/340513674) - Category: Business, Productivity - Price: Free - Rating: 2.57/5 from 94 App Store ratings · 44 written reviews indexed - Age rating: 4+ - Requires: iOS 9.3 · 128 MB - Languages: English - Released: 2016-03-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zap-real-estate-crm/id1094786310/reviews.md ## What is Zap? Zap empowers you to keep up with all of your clients, gather valuable insight into their needs, and run your business more effectively–anywhere and everywhere. Task and lead management ◦ Locate your incoming requests and tasks for the day, all in one place.   ◦ Update your requests as you fulfill them throughout the day. 
 Communication on the go ◦ Schedule appointments, send home and search recommendations, and stay in touch with all your contacts. Comprehensive contact profile ◦ Remember your conversations. Take a note or check your contact’s history. ◦ Get an insider look on your contact’s search activity. Know what homes and search areas they’re interested in. 
 Marketing tools ◦ Share key details about properties you’ve seen or give local tips on the neighborhoods you know and love.
 NOTE: To use Zap on mobile, you will need a Zap account in good standing with a brokerage affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA. ## Key features - Task and lead management - Client communication tools - Comprehensive contact profiles - Contact history and notes - Client search activity insights - Property and neighborhood marketing tools ## Recent user reviews (10 of 44) All indexed reviews: https://appshunter.io/ios/app/zap-real-estate-crm/id1094786310/reviews.md ### 1/5 — Worst App Ever *2021-10-05, version 5.0.9* There are no customer service features and the robot app just keeps feeding you dead leads. ### 2/5 — Lots of bugs *2021-09-21, version 5.0.9* The app could be good. But there are lots of bugs that end up freezing the whole app and I have to restart it. But I have yet to be able to do anything productive with it because it freezes so often. Also it has an option to sign in with Face ID on Apple devices. But it makes you out in a password before the Face ID turns on. Also please change the background color of notes. Black is hard to see on a dark gray background. Please also let us have bullet points on out notes. Or at least paragraphs. I don’t typically write in full sentences when jotting down notes. ### 1/5 — Cannot stand ZAP *2021-09-14, version 5.0.9* Have continued to receive daily notification for a year related to a client that did not chose to continue a search. There seems to be no way to end these daily messages that have become harassment. ### 1/5 — Horrible *2021-09-03, version 5.0.9* Some how the app is more glitchy ### 1/5 — Horrific! *2021-08-27, version 5.0.9* Have used Zap for over a year now. It is a train wreck that barely functions, crashes, is missing key features and has to be one of Realogy’s biggest embarrassments. You’d be better off using scrap paper as a CRM. ### 1/5 — Needs work *2021-08-24, version 5.0.9* I have the sign in saved for Face ID, and it never works. After retyping the password etc. it’s difficult to access the phone log in the app and it is much easier to use the website. Even after entering password or using Face ID to sign in, it still does not work. ### 1/5 — Worst app ever *2021-08-18, version 5.0.9* Unreliable, may work now but not I later today. Very glitchy. Unprofessional. Sad to have to rely on this substandard app for my business. ### 1/5 — It never works. *2021-08-01, version 5.0.8* I can never see my stuff. I get a notification of a showing request, tap on it, and it brings up a perpetually blank screen. ### 1/5 — Can’t update. Very disappointing *2021-01-30, version 5.0.7* This app is pretty useless and it’s the crn my business uses. Ugh! You can’t update snd set reminders. I saw a new lead today in it but the app says I’ll be able to access after a future update! Useless and dysfunctional. The desktop version is better but has a lot of glitches from time to time. ### 3/5 — Issues *2020-10-13, version 5.0.6* When I set a reminder on my iPhone and click on the date to set for a future time the box opens up and the date scroll wheel is invisible. If I swipe my finger slowly the date will change but again it’s invisible. Same thing on my iPad Pro. ## Frequently asked questions about Zap ### What does this app do? This app is a customer relationship management (CRM) tool designed specifically for the real estate industry. It helps users manage client interactions, track leads, organize daily tasks, and gain insights into client needs and preferences to run their business more effectively. ### What are the key features of this app? Key features include task and lead management, allowing users to track incoming requests and update them as they are fulfilled. It also offers communication tools for scheduling appointments and sending recommendations, comprehensive contact profiles with conversation history, and marketing tools for sharing property details and neighborhood information. ### Is this app free to use? Based on the provided information, the app is free to use. However, to use the mobile version, users will need an existing Zap account in good standing with a brokerage affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA. ### What are the compatibility requirements for this app? To use the mobile version of this app, users must have a Zap account in good standing. This account must be associated with a brokerage affiliated with one of the following brands: Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA. ### Who is the target audience for this app? The app is designed for real estate professionals, specifically agents and brokers who are affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA. It aims to help them manage their client relationships and business operations more efficiently. ## Version history (last 1 release) ### 5.0.12 — 2022-01-22 Bug Fixes ## Apps similar to Zap | App | Rating | Price | Category | | --- | --- | --- | --- | | [Market Leader Real Estate CRM](https://appshunter.io/ios/app/market-leader-real-estate-crm/id1124558002) | 2.7 (52) | Free | Business | | [Premier Agent](https://appshunter.io/ios/app/premier-agent/id489692273) | 4.8 (33,362) | Free | Business | | [ERA Connect .](https://appshunter.io/ios/app/era-connect/id1531810464) | 4.0 (3) | Free | Business | | [Flexmls For Real Estate Pros](https://appshunter.io/ios/app/flexmls-for-real-estate-pros/id868902952) | 2.0 (440) | Free | Business | | [BHGRE Connect](https://appshunter.io/ios/app/bhgre-connect/id1531810448) | — | Free | Business | | [Referral Platform](https://appshunter.io/ios/app/referral-platform/id1562459349) | 2.5 (13) | Free | Business | ## More apps by ZapLabs LLC - [ZipRealty - Homes for Sale](https://appshunter.io/ios/app/ziprealty-homes-for-sale/id340513671) - [CENTURY 21 Local](https://appshunter.io/ios/app/century-21-local/id969311888) - [ERA - Real Estate](https://appshunter.io/ios/app/era-real-estate/id980098769) - [Coldwell Banker](https://appshunter.io/ios/app/coldwell-banker/id993034027) - [BHG Real Estate Homes For Sale](https://appshunter.io/ios/app/bhg-real-estate-homes-for-sale/id1156741222) All apps by ZapLabs LLC: https://appshunter.io/developer/340513674 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*