# ZAPAKA- Prom & Occasion Dress — Inspired Prom Dresses > Online store for prom, occasion, and wedding dresses with a retro collection. (iPhone/iPad app by Suzhou Huawuque Wedding Dress Co.,Ltd.) - Source: https://appshunter.io/ios/app/zapaka-prom-and-occasion-dress/id1546382371 (this page in markdown: same URL + `.md`) - Developer: [Suzhou Huawuque Wedding Dress Co.,Ltd](https://appshunter.io/developer/1546133491) - Category: Shopping, Lifestyle - Price: Free - Rating: 4.61/5 from 5,083 App Store ratings · 97 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 64 MB - Languages: Arabic, Bulgarian, Croatian, Danish, Dutch, English, Finnish, French, German, Hebrew and 15 more - Released: 2020-12-29 - Data updated: 2026-09-04 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/zapaka-prom-and-occasion-dress/id1546382371/reviews.md ## What is ZAPAKA? Zapaka is committed to offering inspired dresses for all your special occasions. You could find 9000+ amazing items here, including Prom & Homecoming Dress collections, Cocktail & Birthday party dresses.Have a delightful shopping experience by categorizing items according to your favorite colors, styles, and designs! We also focus on wedding collections in a variety of gorgeous colors and fabrics! Here, both the bride and groom can easily find their perfect wedding gown and suit, and we also provide one-stop shopping for dresses for bridesmaids and guests of all ages! If you're a big fan of retro style, that's awesome! Our high-quality and affordable retro collection will not only make you stand out at parties, but also help you keep up with the fashion trend effortlessly in daily life; we've prepared gorgeous fringe dresses and accessory sets like feather fans, pearl necklaces, and lace gloves for guests who are attending the 1920s party. Let's take an exquisite and fabulous journey through time! What you can find on the Zapaka App: • New Members: Register & Get 20% Off On Your First Order • Exclusive Saving : Enjoy an 18% discount every weekend • Push notification:Easy access to amazing deals & discounts! • Daily New Arrivals:Stay Trendy with Latest Styles!! • Secure payment via PayPal, Apple Pay and credit card • 7/24 customer service and Live chat service in multi languages Contact Us: URL: https://www.zapaka.com/ Email: service@zapaka.com Follow Us: Tiktok: https://www.tiktok.com/@zapakaofficial Instagram: https://www.instagram.com/zapaka.official/ Facebookhttps://www.facebook.com/zapaka/ Pinterest: https://www.pinterest.com/zapakaretro/ https://www.youtube.com/@ZAPAKABoutique ## Key features - 9000+ dresses for special occasions - Prom, homecoming, cocktail, and birthday dresses - Wedding gowns and suits - Bridesmaid and guest dresses - Retro collection with accessories - Filter by color, style, and design - Daily new arrivals ## What do users think of ZAPAKA? Overall sentiment: negative **Pros** - ⭐ Excellent quality dresses - 🕰️ Timely delivery (in some cases) - 💗 Beautiful and stylish designs **Cons** - 🚢 Slow or delayed shipping - 🤖 Poor customer service and communication - 🔁 Difficult return/refund process - 🧐 Unclear sizing information - 💰 Overpriced for the quality **Commonly reported bugs** - Orders not fulfilled as promised - Incorrect or damaged items received **Most requested features** - Improved size chart and fit guidance - Better communication on order status and delivery - Streamlined return and refund process ## Recent user reviews (10 of 97) All indexed reviews: https://appshunter.io/ios/app/zapaka-prom-and-occasion-dress/id1546382371/reviews.md ### 5/5 — Appreciated!!! *2026-08-24, version 5.4* I appreciate it. Thank you. ### 1/5 — Return policy *2026-07-04, version 5.4* The company does not have a flexible return policy. ### 1/5 — Bad extremely bad *2026-06-02, version 5.3* There are no services, I’m still waiting for a refund. On May 16, 2026 I asked for a dress and after two days I asked him how long they took and I told him that I needed it for May 31 and they told me that it was impossible for them to make the custom made dresses, and I told them that I canceled it. And they told me that everything was on hold until I made the decision and to let them know for them to start and I came back and answered him and told them that I had already told them that I had already canceled the dress, to refund me the money ah well they told me in another email that as I had canceled the shipment for that reason the dress did not arrive on time and that supposedly the dress according to them was going to arrive on time, a cheek in every email they sent me was contradictory one day I answered “Kelly” another day “Annie” nothing to do with the service we are already today June-1-2026 and this is the time that I have not received my refund and then they send me another email saying that the dress was almost ready and that they were supposedly going to refund me 20% of my money when I paid $286.43 dollars and that they are waiting for my answer ### 2/5 — honest review *2026-05-28, version 5.3* i've never made a review for an app or website but i feel that this is important and ppl need to know, do not spend your money on this especially for prom unless you're planning FIVE months ahead. i planned early for my prom per usual and never got my senior dress, i got my return but it was only 50% back, what a waste of time AND money ### 5/5 — Dresses *2026-05-19, version 5.3* Livery nice ### 1/5 — DONT recommend! *2026-05-11, version 5.3* I ordered a prom dress from ZAPAKA on May 6 in a standard size 2 with no custom measurements or special requests, yet the processing time was somehow listed as 12–15 days, which is ridiculous for a non-custom dress. Once I realized it would not arrive before my prom, I contacted customer service for a refund since the dress had not even shipped yet. They only refunded 50% because it had been over 72 hours since ordering, even though nothing had been shipped. Keeping half of someone’s money for an unshipped standard-size dress feels extremely unfair. The whole experience was stressful and disappointing. Between the long processing times and terrible refund policy, this company seems more interested in keeping your money than helping customers. ### 5/5 — Honestly very good *2026-05-07, version 5.3* The quality was good and my dress was absolutely beautiful. The only problem was the dress coming in on time I would definitely recommend buying your dress a month and few weeks before your occasion so that you aren’t stressing like I was but overall it was really well made and amazing 😊 ### 1/5 — App incomplete for Chiffon Dress *2026-05-01, version 5.3* I really wanted to order a specific color for a chiffon dress like shown on the website but the app won’t let you choose your color when clicking on chiffon colors. It is impossible to customize your dress with the available color fabric. I reached out to customer service and they still haven’t fix it. Very disappointing as I won’t buy from the website due to too many scams website out there. ### 1/5 — DO NOT USE THIS! *2026-04-21, version 5.3* I am SO upset. I ordered this dress for prom, and NOWHERE on the website does it state that it takes 2 weeks to PROCESS the order. i paid $40 extra to get this here on time. DO NOT BUY FROM THIS APP ### 1/5 — Please read *2026-04-07, version 5.3* listen I'm not trying to trash the company but if you are getting a custom dress and you need it ASAP watch out for them. I ordered a dress on the first week of last month(the 3rd). they haven’t sent me any type of confirmation code. They haven’t sent me anything about the dress. I had to reach out and ask them for any type of help and you know what they told me “your dress is being made. It will be shipped out shortly. Oh, we’re gonna send you the confirmation code to your dress. We’re gonna give you everything you need for your dress”and you know that I still don’t got my dress. My event is on the 15th it is the 7th today as we speak what do they think I’m supposed to do. they gave me options, but do you think that any of those options are gonna be helpful by the 15th? so watch out before you order from the company. especially being in a plus size girl. Watch out. Then the customer service I had to email them and they take over a day to answer. In the same time they could have made my dress. And if you are a bigger girl and getting a custom dress don't let your skinny friend help you because what is easy for her is not easy for you. ## Frequently asked questions about ZAPAKA ### What kind of dresses can I find on this app? You can find a wide variety of dresses for all your special occasions. This includes collections for prom, homecoming, cocktail parties, birthdays, and weddings. The app also offers a dedicated retro collection with themed accessories. ### Can I find wedding attire for the entire wedding party? Yes, the app is a one-stop shop for wedding attire. Both the bride and groom can find their perfect wedding gown and suit. Additionally, it provides dresses for bridesmaids and guests of all ages. ### What payment methods are accepted? The app offers secure payment options including PayPal, Apple Pay, and credit card. This ensures a convenient and safe shopping experience for all users. ### Are there any discounts or special offers available? New members can receive a 20% discount on their first order upon registration. The app also features exclusive weekend savings of 18% and uses push notifications to alert users about amazing deals and discounts. ### What if I need help while shopping? The app provides 24/7 customer service and live chat support in multiple languages. You can also visit their website or contact them via email for assistance with your shopping needs. ## Version history (last 5 releases) ### 5.4 — 2026-06-10 The latest version of our app is here! No major changes this time, just fewer bugs. We're constantly making improvements to bring you a faster, easier, better shopping experience. ### 5.3 — 2025-10-10 The latest version of our app is here! No major changes this time, just fewer bugs. We're constantly making improvements to bring you a faster, easier, better shopping experience. ### 5.2 — 2025-07-22 The latest version of our app is here! No major changes this time, just fewer bugs. We're constantly making improvements to bring you a faster, easier, better shopping experience. ### 5.1 — 2025-05-26 The latest version of our app is here! No major changes this time, just fewer bugs. We're constantly making improvements to bring you a faster, easier, better shopping experience. ### 5.0 — 2025-05-09 The latest version of our app is here! No major changes this time, just fewer bugs. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*