# Zapmap: EV charging points map — user reviews > 205 indexed App Store user reviews of Zapmap by Zapmap Limited, rated 4.50/5 from 95 ratings. - Source: https://appshunter.io/ios/app/zapmap-ev-charging-points-map/id964082746/reviews - App overview in markdown: https://appshunter.io/ios/app/zapmap-ev-charging-points-map/id964082746.md - Rating breakdown: 5★ 72 · 4★ 10 · 3★ 5 · 2★ 1 · 1★ 7 ## What do users think of Zapmap? Overall sentiment: negative **Pros** - 🚀 Great charger location - 🚀 Useful app for EV drivers - 🚀 Easy to access and nicely positioned chargers - 🚀 Good route planning - 🚀 Zappay option to stop needless apps **Cons** - 🐛 Chargers not listed - 🐛 Overcharging issues - 🐛 Chargers not working - 🐛 Crashes and force closing - 🐛 Logging out issues - 🐛 Inaccurate charger information - 🐛 Clunky and slow app - 🐛 Poor customer service - 🐛 Subscription issues - 🐛 Unreliable payment processing **Commonly reported bugs** - App crashes on startup - Login issues - Charger information not up-to-date - Compatibility problems with older devices **Most requested features** - Ability to filter by charger type and power - Improved route planning and navigation - Real-time charger status updates - Better international coverage - Easier user interface and experience ## Newest reviews (12 of 205) ### 2/5 — Was good not so much anymore. *2026-05-07, version 7.8.18* Zapmap was very good a couple of years ago. Now I cannot find a lot of the chargers I use. Also new chargers take half a year to appear. I now use google itself or ABRP as zap map has not developed or seems not maintained. ### 4/5 — My go-to app *2026-04-22, version 7.8.18* This is my go-to app for EV charging points in the UK. It’s generally up to date and the ‘chat’ tab is helpful to get extra info. It hasn’t always been accurate e.g. I visited a charging point in Newport that had completely closed down but was still showing as active here hence 4* ### 2/5 — Infuriating *2026-04-05, version 7.8.17* A struggle to register and so hard to add payment info I’m giving up and going to find another app. ### 2/5 — Where’s my phone app? *2026-03-23, version 7.8.17* Having to write this on my tablet as the phone app has disappeared and will not reinstall. ### 2/5 — Getting worse *2026-03-07, version 7.8.16* This used to be one of the best apps for finding chargers but it’s just getting worse by the day. There is a huge amount of chargers missing and details just plain wrong. It relies way too much on public input for everything and is never updated. ### 1/5 — Hitchin Waitrose *2026-02-17, version 7.8.15* Not working at all ### 1/5 — Avoid *2026-02-15, version 7.8.15* Inappropriate adverts for porn on main site ### 1/5 — Double charged *2026-02-08, version 7.8.14* I’ve just been charged £30 twice to connect to the same charger which STILL hasn’t actually put any charge in my car!!!!! ### 1/5 — Charger not listed *2026-01-28, version 7.8.14* Charger not listed ### 1/5 — Overcharging .. avoid at all cost *2026-01-28, version 7.8.14* I was overcharged on my last charge and never came back with good clarification. It’s only £2 but imagine they doing this to thousands. This company should be investigated. ### 1/5 — Junk *2026-01-09, version 7.8.12* Never allows a charge. ### 3/5 — Not easy *2026-01-01, version 7.8.12* App is far to convoluted to use. Rating a charger should be far easier ## Most critical reviews (10 lowest-rated) ### 1/5 — Need to add battery power at beginning of journey *2026-06-07, version 7.8.20* Need to add battery power at beginning of journey, otherwise the stops and charges are out of synchronization ### 1/5 — Terrible *2026-06-04, version 7.8.20* Extremely buggy. ### 1/5 — Not getting any the pay prompt *2026-05-27, version 7.8.19* Used to work fine but no longer getting the pre-prompts just getting successful Charge or reporting this issue ### 1/5 — Rail *2026-05-05, version 7.8.18* To make your dispute sound professional and clear for a British customer service team, here is a polished version: "I am writing to dispute two outstanding pre-authorisation charges on my account following two recent charging sessions. On both occasions, I had to pre-authorise my card twice because the initial attempts failed. It has now been 10 days since the first transaction, yet there is still £60 showing as 'pending' on my card. The actual costs for my EV charging have already been settled in full. Please release these held funds immediately. It is unacceptable to withhold my money for this length of time. Is anyone else experiencing similar issue? ### 1/5 — Not great app *2026-05-02, version 7.8.18* Charged my car on 01.05.2026 for £3.52. Has been charged authorisation fee of £30 and some other fee of £0.05. Today 02.05.2026 authorisation fee still not adjusted. Emailed support team and provided receipt for transaction but received basic info about authorisation fee what I already know. Zero star to customer support and app. Won’t use this app from now. Luckily I have 14 day trial before they charge for subscription. 100% cancellation now ### 1/5 — Charging money but not the car *2026-03-29, version 7.8.17* The cost is happening but the car not charging at Leicester pod point on zap ### 1/5 — Error *2026-03-23, version 7.8.17* When I look at the map without creating a route Rugby services is shown correctly with Gridserve and Tesla chargers. But If I create a route from Norwich to Lymm no chargers are shown at Rugby services. I reported this over a year ago and nothing has been done or even acknowledged. I pay for this service. How many other errors does the software have. ### 1/5 — Don’t Trial Premium *2026-03-15, version 7.8.17* If you trial premium and you forget to cancel by one day they will deny your refund request and charge you for a full year! Avoid avoid avoid. ### 1/5 — Pricing is not clear *2026-03-08, version 7.8.16* My reason for using zapmap with a subscription was mainly all about finding reasonably priced chargers - because I have to rely on public charging. The app is terrible and frequently charges more than directly using the charge operator, despite supposedly offering a discount when on a subscription. It's a waste of money and there's better apps out there! ### 1/5 — Podpoint Compatibility *2026-02-20, version 7.8.15* Paid at Podpoint with Zapmap card. Zapmap app said card was charging for 2 hrs. Came back to find charging had failed. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — So useful *2026-05-29, version 7.8.19* It is really helpful to be able to check out a route that is not necessarily the quickest or most economic. ### 5/5 — EV Charging Musthave *2026-05-25, version 7.8.19* This is the best app I have found to date for a range of different charging providers. I have struggled to get the payment process to work on some so have also downloaded others, but this is still my go to when looking for chargers ### 5/5 — EV route & charging app *2026-03-29, version 7.8.17* This is the best app when it comes to EV cars ### 5/5 — Zapmap keeps getting better *2026-03-25, version 7.8.17* Zapmap now has live pricing so you can see where you can charge and hunt out the best deals. The app just keeps getting better. ### 5/5 — Excellent app and service *2026-03-24, version 7.8.17* Outstanding ease of use ### 5/5 — The pricing flags are genius *2026-02-28, version 7.8.16* When going somewhere I’ve not been before ZapMap has always been go-to source of details of public charging. The new pricing flags are brilliant feature. ### 5/5 — Great charger *2026-02-13, version 7.8.15* Best way to find this charge is by What3Words as the postcode take you to the office car park next door. I found it the cheapest in the area. ### 5/5 — Bob *2026-02-09, version 7.8.14* Zapmap is the most useful companion when driving all drivers should be able to use it for all types of fuel ### 5/5 — Holiday route *2025-12-15, version 7.8.12* Easy to use ### 5/5 — Great app *2025-11-14, version 7.8.9* Really do find the Zapmap app very useful, well worth the £30 a year --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*