# Zappos: Shop shoes & clothes — Fast free shipping & returns

> Online retailer for shoes, clothing, bags, and accessories with free shipping and returns. (iPhone/iPad app by Zappos IP, Inc..)

- Source: https://appshunter.io/ios/app/zappos-shop-shoes-and-clothes/id392988420 (this page in markdown: same URL + `.md`)
- Developer: [Zappos IP, Inc.](https://appshunter.io/developer/392988423)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.90/5 from 692,765 App Store ratings · 138 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.4 · 72 MB
- Languages: American English
- Released: 2010-10-04
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zappos-shop-shoes-and-clothes/id392988420/reviews.md

## What is Zappos?

Welcome to the party! Zappos is your one-stop shop for shoes, clothing, bags, accessories, and so much more! We strive to provide an easy, helpful shopping experience, so you can stress less.

WHY ZAPPOS?
• FREE shipping and returns—no minimum purchase required
• 24/7 customer service (friendly and ready to help!)
• Huge selection of top brands, styles, sizes, and widths

WHY THE ZAPPOS APP?
• Intuitive search and filter options
• High-quality product images and videos
• Personalized recommendations
• Secure checkout with multiple payment options
• Notifications so you never miss a moment
• Easy returns management

ARE YOU READY TO GET OUTFITTED? WE CAN HELP!
• Shoes: Sneakers, running shoes, boots, sandals, heels, and flats
• Clothing: On-trend and classic styles for women, men, and kids
• Bags: From clutches and shoulder bags to luggage and backpacks
• Accessories: Watches, jewelry, sunglasses, and more to complete your look

WE ARE AN OFFICIAL RETAILER FOR THE WORLD'S MOST POPULAR BRANDS: 
Birkenstock, adidas, UGG®, HOKA, Steve Madden, and many others

DOWNLOAD ZAPPOS NOW AND ENJOY:
• Super-fast browsing
• Enhanced filtering
• A robust account menu
• Keeping track of your favorites 
• Creating lists and sharing them

Zappos helps you stay focused on your goals without sacrificing style. Explore HOKA shoes and On running for your workouts. Plus, find UGG® boots and slippers or Birkenstock sandals and clogs for your daily grind.

Join the party (and millions of happy shoppers!)—and elevate your (life)style with the Zappos app!

## Key features

- Free shipping and returns
- 24/7 customer service
- Intuitive search and filters
- Personalized recommendations
- High-quality product images/videos
- Secure checkout
- Easy returns management

## What do users think of Zappos?

Overall sentiment: positive

**Pros**

- 🚀 Fast delivery
- 👍 Excellent customer service
- 💡 Convenient return policy
- 🚀 Reliable shipping
- 👍 Wide selection of products
- 👍 Easy to use app
- 👍 Seamless shopping experience

**Cons**

- 🐛 App not working properly
- 🐛 Difficulty redeeming discount codes
- 🐛 Slow app performance
- 🐛 Inconsistent shipping times
- 🐛 Inability to access account

**Commonly reported bugs**

- Shopping cart issues
- Login and password reset problems
- Compatibility issues with newer devices

**Most requested features**

- Add 'save for later' option in cart
- Improve search and filtering capabilities
- Integrate Apple Pay
- Provide more personalized recommendations

## Recent user reviews (10 of 138)

All indexed reviews: https://appshunter.io/ios/app/zappos-shop-shoes-and-clothes/id392988420/reviews.md

### 5/5 — Worst experience

*2026-08-16, version 10.15.0*

too slow delivery. I never expected it will take couple of weeks for a single product to be delivered. Not worth time🤪

### 1/5 — Yet another company that forces obnoxious marketing notifications

*2026-08-03, version 10.14.0*

Does this marketing tactic actually work? Companies know that customers hate it. They even have the fake toggle to trick customers into thinking they can turn off marketing notifications! 

As usual the only option is to turn off all notifications in phone settings, so you won’t get order notifications either.

### 3/5 — not using this app, edited

*2026-07-15, version 10.14.0*

Edit: Zappos’s customer/user facing and design teams certainly could not take blame for Amazon’s UX choices and direction, so one can only despair Amazon’s bias for retina scalding in a UI.   For this iteration of the app’s experience(mid 2026), one could just use the web site, it looks nearly identical on start up.  Original:  White screen on start up .  Super irritating for those that have dark theme selected.  The app ignores its own theme setting, and instead shows an Amazon-esque splash screen with glaring white background.  If one wanted that, one could simply use the Amazon app, which completely ignores theme settings .  Further, even more irritating is the non-dismissible banner for whatever the current, not-relevant-to-me promotion is.  three stars because filtering is useful.   Probably only a matter of time before Amazon merges Zappos into the Amazon app.

### 3/5 — deleting this app

*2026-07-13, version 10.13.1*

White screen on start up .  Super irritating for those that have dark theme selected.  The app ignores its own theme setting, and instead shows an Amazon-esque splash screen with glaring white background.  If one wanted that, one could simply use the Amazon app, which completely ignores theme settings .  Further, even more irritating is the non-dismissible banner for whatever the current, not-relevant-to-me promotion is.  three stars because filtering is useful.   Probably only a matter of time before Amazon merges Zappos into the Amazon app.

### 1/5 — Returns issues

*2026-06-26, version 10.13.0*

Every time I make a return they don’t even give my money back, I’ve done two returns this year, and every time I’ve waited 2 months per return, and it’s because I talk to the support to get it back, because if I don’t, they will never move, it’s very frustrating because it wouldn’t have to be like that.

### 1/5 — Don’t know how to order!

*2026-06-16, version 10.13.0*

You have overdone it!,

### 1/5 — Not cost effective anymore

*2026-05-24, version 10.12.1*

Zappos used to be my go-to for affordable shoes, but now prices aren’t worth it. No bargains - local stores are cheaper.

### 3/5 — UI issue

*2026-03-21, version 10.10.1*

The extended sizes after 14 are cutoff and unable to be selected in the filter menu

### 2/5 — What happened to the cat???

*2026-03-14, version 10.10.1*

Okay, admittedly it’s been a bit since I needed to buy running shoes, because for the last couple of years, I stopped running for a bit. 

But now I want to again, and I came back to your app to do it, and had to update my app, and apparently now if I add something to my cart, I no longer get a cute springy cat putting my item in the cart. Wtf. It was adorable and I loved it. Bring it back.

(No, I haven’t ordered yet. I wear Brooks, and your price is no better than my local running store. And you got rid of the cat.)

### 1/5 — Garbage

*2026-03-08, version 10.10.1*

You better pray you don’t need your shoes before a certain date or job
…because they will 100% not get to you in a timely manner. It will sit in processing for days and be lost in transit.

## Frequently asked questions about Zappos

### What does the Zappos app offer?

The Zappos app is a comprehensive online shopping platform for shoes, clothing, bags, and accessories. It provides a wide selection of top brands, intuitive search and filtering options, personalized recommendations, and high-quality product visuals. The app aims to make the shopping experience easy and stress-free for users.

### What are the key benefits of using the Zappos app?

Key benefits include free shipping and returns with no minimum purchase required, 24/7 customer service, a vast selection of styles and brands, and features like secure checkout, personalized recommendations, and easy returns management. The app also offers notifications to keep users updated and allows for saving favorites and creating shareable lists.

### Is the Zappos app free to use?

Yes, the Zappos app is free to download and use. While the app itself is free, it facilitates purchases of clothing, shoes, and accessories. There are no upfront costs to access the app's features or browse products.

### What kind of products can I find on Zappos?

You can find a diverse range of products on Zappos, including various types of shoes like sneakers, running shoes, boots, sandals, heels, and flats. Additionally, it offers clothing for women, men, and kids, as well as bags such as clutches, shoulder bags, and luggage, and accessories like watches, jewelry, and sunglasses.

### What brands are available on Zappos?

Zappos is an official retailer for many popular brands. Some of the featured brands include Birkenstock, adidas, UGG®, HOKA, and Steve Madden, among many others. This wide brand selection ensures a variety of styles and quality for shoppers.

## Version history (last 5 releases)

### 10.15.0 — 2026-08-05

Bug fixes and performance improvements, including a faster, more reliable product page and better search results for brand searches.

### 10.14.0 — 2026-07-15

Improved search with fixes for autocomplete and a refreshed visual navigation.
Smoother checkout! Includes improvements for Apple Pay and traditional checkout.

### 10.13.1 — 2026-06-30

Delivery estimates on product pages.
Improved product browsing.
Faster homepage loading.
Fixed display issue.

### 10.13.0 — 2026-06-11

Delivery estimates on product pages.
Improved product browsing.
Faster homepage loading.

### 10.12.1 — 2026-05-15

Improved checkout reliability
Moved item count into the "Show Results" button for a cleaner filter experience
Fixed a rare crash when applying category filters
Re-enabled Live Chat support
Fixed an issue that could cause slow loading of order history

## Apps similar to Zappos

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Nike: Engineered for Athletes](https://appshunter.io/ios/app/nike-engineered-for-athletes/id1095459556) | 4.9 (1,698,624) | Free | Shopping |
| [adidas: Shop Shoes & Clothing](https://appshunter.io/ios/app/adidas-shop-shoes-and-clothing/id1266591536) | 4.9 (811,575) | Free | Shopping |
| [Macy's: Shop, Save, and Earn](https://appshunter.io/ios/app/macys-shop-save-and-earn/id341036067) | 4.9 (2,339,682) | Free | Shopping |
| [Gap: Apparel, denim and more](https://appshunter.io/ios/app/gap-apparel-denim-and-more/id326347260) | 4.9 (387,629) | Free | Shopping |
| [Fashion Nova: Trendy Shopping](https://appshunter.io/ios/app/fashion-nova-trendy-shopping/id1367363988) | 4.8 (1,300,245) | Free | Shopping |
| [Amazon Shopping](https://appshunter.io/ios/app/amazon-shopping/id297606951) | 4.8 (8,427,266) | Free | Shopping |

## More apps by Zappos IP, Inc.

- [6pm](https://appshunter.io/ios/app/6pm/id1068014324)

All apps by Zappos IP, Inc.: https://appshunter.io/developer/392988423

## Related topics

[zappos](https://appshunter.io/ios/topics/zappos) · [zappos amazon](https://appshunter.io/ios/topics/zappos-amazon) · [zappos at work](https://appshunter.io/ios/topics/zappos-at-work) · [shoe shopping online](https://appshunter.io/ios/topics/shoe-shopping-online) · [6pm](https://appshunter.io/ios/topics/6pm) · [szapp](https://appshunter.io/ios/topics/szapp) · [fashion shoes shopping shop](https://appshunter.io/ios/topics/fashion-shoes-shopping-shop) · [zovant](https://appshunter.io/ios/topics/zovant) · [meermin shoes us](https://appshunter.io/ios/topics/meermin-shoes-us) · [krokus shop](https://appshunter.io/ios/topics/krokus-shop) · [zaapi](https://appshunter.io/ios/topics/zaapi) · [dsw vip](https://appshunter.io/ios/topics/dsw-vip) · [nuggles clothing](https://appshunter.io/ios/topics/nuggles-clothing) · [zepeto clothing maker](https://appshunter.io/ios/topics/zepeto-clothing-maker) · [zapp83](https://appshunter.io/ios/topics/zapp83) · [zapptax sa](https://appshunter.io/ios/topics/zapptax-sa) · [shopping stores shoe](https://appshunter.io/ios/topics/shopping-stores-shoe) · [dsw shoes](https://appshunter.io/ios/topics/dsw-shoes) · [zagg zone](https://appshunter.io/ios/topics/zagg-zone) · [zcs uniformsmap](https://appshunter.io/ios/topics/zcs-uniformsmap)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*