# Zaza — user reviews > 25 indexed App Store user reviews of Zaza by Zaza Cuban Comfort Food, rated 4.60/5 from 140 ratings. - Source: https://appshunter.io/ios/app/zaza/id1062403001/reviews - App overview in markdown: https://appshunter.io/ios/app/zaza/id1062403001.md - Rating breakdown: 5★ 120 · 4★ 5 · 3★ 1 · 2★ 5 · 1★ 9 ## Newest reviews (5 of 25) ### 5/5 — The best *2024-10-28* Love the employees always friendly and awesome service love the vibe and the food is great the best coffee hands down ### 4/5 — Can do better! *2024-10-19* Food was excellent! Fast Service Dine in place needs to be cleaner. Busser needs to be more willing and friendly. Waitress was very friendly and helpful. ### 4/5 — Love Zaza but App Issues *2023-02-19* The adding mixed pastry half or full dozen does not work when ordering at the Oviedo store. Half dozen tells you to pick 12 and dozen days pick six then when you add to cart it says it can’t. Annoying… ### 4/5 — Great food, terrible app *2020-06-01* I love your food, service is efficient, your prices are reasonable, but I have a lot of trouble using this app. I would like to be able to drive up and get my food without paying for it, but the app doesn’t work. I have erased it and started over several times, but to no avail. ### 3/5 — Still need some tweaking *2018-11-07* I love this restaurant and the vibe that it has. The app is pretty simple to use but I would like to see if there is a way for you to change your default payment. It’s been a while since I’ve had it and still doesn’t offer to change that. It’s annoying having to change the payment every time and the menu doesn’t offer that option ## Most critical reviews (10 lowest-rated) ### 1/5 — Triple charged *2026-03-28* This app triple charged my account, it kept on saying payment could not be processed but is was. I feel like I was robbed. Never ordering again. ### 1/5 — App is not good *2022-12-04* The app does not support swapping sides. Additionally, I cannot get the submit button to work after making all my selections. Then I call in and their phone system just pushes the broken app. What a joke. ### 1/5 — Good food horrible customer service *2022-12-04* The app never lets you submit an order and they constantly direct you to their broken app. ### 1/5 — It doesn’t work *2021-11-13* The app doesn’t even let you order! UberEats doesn’t have to full menu and ordering online sends you to the app. ### 1/5 — Garbage *2021-11-11, version 1.6.12* App does not work most of the time…it’s garbage ### 1/5 — Horrible app, great food *2021-06-15, version 1.5.12* If they could rewrite the app to use Apple Pay I might not be so freaking hard to pay for something ### 2/5 — Food Deserves 5 Stars, App Doesn't *2026-06-06* Amazing food, but the app is terrible. I'm not sure what you did to it, but it no longer works on iPhones. ### 2/5 — Help the app *2025-03-09* As always the food is great. The changes to ordering needs help. No way to add additional instructions or requests. And if eating in , any additional request have to be done via app. Needs help ### 2/5 — Great place - App is not so good *2024-11-21* Coming physically to Zaza’s to eat has been great! Food is good and the folks know our family! The APP, however, needs some improvements. Redeeming the first (and only, so far) Reward was a pain. I tried the 2nd to last day before mine expired and came across issues when trying to redeem it; it just never made it through when trying to place a Pick Up order. If you accidentally press the Scan in Store option, the app does NOT let you go back and try to switch it to do a Pickup Order through the app; that was frustrating to discover. I can say the utilization of just doing a pickup order was simple and does work. However the navigation to find some items took a bit of time as well. If you want Abuelita’s Creamy Oatmeal, it’s NOT in Breakfast section but instead Limited Time Breakfast. It’s just odd. When it’s time to pay, if it’s your first time using the app, I had to hit the Pay Order twice which was frustrating since I had to enter Credit Card information and then enter another set of data to finally be able to let the order go through. I nearly thought it would’ve charged me twice (I know better though since I work in tech) which may confuse other folks who attempt to use this app. If these could all be addressed and corrected, I’d give the app 5 stars. ### 2/5 — Great restaurant, the app another story *2021-09-21* This app need some serious work done to it. Feel like a kid patch it together almost like a web app. Please change it! It should be pleasant to look at abs super easy to pay for food etc. Add ApplePay support as well. ## Most praised reviews (10 highest-rated) ### 5/5 — Great place for Coffee and Food! *2025-04-15* I been here for years and I can’t stop enjoying their coffee and their finger foods. My daughter goes crazy over their empanadas. Highly recommended! ### 5/5 — Delicioso *2025-04-10, version 4.59.0* Had the mojo chicken and it was excellent as usual. ### 5/5 — Cuban sandwich *2025-03-25, version 4.59.0* It was delicious as always ### 5/5 — Truly enjoy Zaza Lake Mary *2025-03-08* We moved out of the area and still make our way to Lake Mary often to eat at Zaza. Food quality is great, friendly staff and prices win us every time. 🙂 ### 5/5 — Umm good *2025-03-07, version 4.59.0* Coffee’s great, food is great! ### 5/5 — Best Coffee…. *2025-01-18* Great service, the staff is super friendly. Everyone from the managers to the staff. An to the coffee lady thank you very much!! ### 5/5 — Best Latin Food in town *2025-01-04* The rico scrambled eggs are very tasty and delicious… I would recommend it! ### 5/5 — Amazing! *2025-01-04* Amazing food and coffee. I have been going for years and the app is great now as well! ### 5/5 — Great Food, Great Service! *2024-12-25* The food was truly authentic Cuban food! Everything was delicious, served fast, and the staff were fantastic. The staff were very friendly, professional, and on top of our needs. Highly recommend Zaza in Oviedo! Can’t wait to go back! ### 5/5 — The Best Food and Very Clean! *2024-12-24* This Zaza in Oviedo is the best one I have been to yet. The food was delicious, onions were made perfectly…..like my grandma’s. I have to say that I am very picky, and the cleanliness at this Zaza was out of this world! I am so impressed with everything…from the food, cleanliness and the attention from the staff. Griselda is extremely professional and attentive to the customers! Thank you to all! We truly enjoyed our Christmas Eve dinner! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*