# zBiletem - bilety komunikacji — user reviews

> 111 indexed App Store user reviews of zBiletem by Infospread Polska sp. z o. o., rated 4.60/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/zbiletem-bilety-komunikacji/id1028407437/reviews
- App overview in markdown: https://appshunter.io/ios/app/zbiletem-bilety-komunikacji/id1028407437.md
- Rating breakdown: 5★ 59 · 4★ 4 · 3★ 1 · 2★ 3 · 1★ 4

## Newest reviews (12 of 111)

### 2/5 — Aplikacja nie działa po aktualizacji

*2026-02-09, version 5.2.5*

Po ostatniej aktualizacji aplikacja przestała działać. Podczas logowania numerem telefonu pojawia się komunikat: „Failed to send the authorization code”. Nie mogę również korzystać z wcześniej zakupionych biletów.

### 3/5 — Cool app but a bit tricky when using for the first time

*2026-01-25, version 5.2.4*

Don’t activate your ticket until you actually find the QR code inside of the train/bus. I activated the ticket and walked through the train to find the QR code and my ticket was deactivated for 120 seconds. I’m sure there is a reason for that but to me it was a bit silly.

### 3/5 — 2 tickets

*2026-01-06, version 5.2.1*

Impossible to choose 2 tickets on iphone SE. Menu is hidden under another.

### 3/5 — Znikanie oferty

*2026-01-05, version 5.2.1*

Wcześniej kupiłam bilet 90-dniowy WBŁZ - skończyła mi się i kiedy chciałam kupić taki sam nie ma go w ofercie ani w aplikacji ani na stronie. Proszę to naprawić bo ten bilet umożliwia mi codzienne dotarcie do szkoły.

### 3/5 — Обновление

*2025-12-28, version 5.2.1*

Отвратительное обновление. Неудобная покупка билетов. Поля для личных данных в профиле - Зачем?

### 2/5 — New interface

*2025-12-20, version 5.2.1*

New app UX is terrible, non-intuitive, can’t get to important stuff fast.
It’s a downgrade.

### 2/5 — Rometów validate

*2025-10-23, version 4.7.4*

To little time to validate and then app is suspended for 120 sec!!!

### 1/5 — Require polish phonenumber

*2025-09-16, version 4.7.4*

Still not usable for tourists. 5 years ago, the developer promised to work on a solution. Nothing happened by now.

### 4/5 — Apple Watch & Live Acivity support please

*2025-04-15, version 4.6.3*

Really nice up , it would be great if have Apple Watch and Live Activities support for tickets.

### 1/5 — Ticket blocked

*2025-03-24, version 4.6.1*

My ticket is blocked, still have 15 days validity. I sent emails to zbiletem pl , but no respond how can i solve this problem

### 1/5 — I will not use it anymore!

*2025-03-14, version 4.6.1*

It's worse without Apple Pay. I was in situation when I couldn't buy a ticket, because my bank don't have Blik and I used to use Apple pay.
Edit: today the list of payment methods can't be loaded. That's awful, I can't buy any ticket
Edit 2: it just stopped working after the update. “Something went wrong, try again later”

### 1/5 — Tylko z polskim numerem

*2024-12-22, version 4.4.9*

Niestety wymagany jest Polski numer komórkowy, inaczej się nie da.

## Most critical reviews (10 lowest-rated)

### 1/5 — Us phone number does not work

*2026-06-18*

If you have a US # app does not work. It will never send the code

**Developer response:** Thanks for your message. We will check that and try to fix as soon as possible!

### 1/5 — No information before paying for the ticket

*2026-03-20, version 5.2.8*

No prior information about the validity of the ticket before paying. I bought two tickets at home to have them prepared for later an they were already ticking

### 1/5 — impossible to buy a ticket

*2026-03-19, version 5.2.8*

It's impossible to buy a ticket! But it's possible to deposit money into an account!

### 1/5 — Can’t register with a non-European number

*2026-02-09*

If you have a US phone #, you can’t use this

**Developer response:** Hi, now you can :)

### 1/5 — Awful update

*2026-01-19, version 5.2.4*

Everything became worse. Interface not comfy and not intuitive. Now it is not possible to buy more tickets in advance and activate WHEN NEEDED. I’m not gonna use it anymore 👍🏻

### 1/5 — Useful app with one feature which ruins it

*2026-01-14, version 5.2.3*

The app works properly but it has one completely useless feature which ruins it: you have approx 20 sec to activate your ticket after purchase. If you are late, it is locked for 3min! What is the point!? It makes using it unnecessary stressful and creates risk of not being able to validate ticket. Horrible user experience

### 1/5 — Замало часу на оплату

*2025-11-15, version 4.7.5*

Занадто мало часу на оформлення оплати. За 30 секунд то зробити майже неможливо. Збільшіть час на проведення транзакції.

### 1/5 — degradation and data brokers

*2025-10-16, version 4.7.4*

the app when I choose it over the rest: private, no registration, no tracking, no advertising profiling

the app now: to have a tram ticket give us your phone number and allow our 896 partners to track your activity in the app and over the internet

that's degradation I believe

### 1/5 — Proszę odpowiedz

*2025-10-16, version 4.7.4*

Kupuwałam 06.10.2025r bilet miesięczny, i on nie wyświetla się w aplikacji ( potwierdzenie płatności jest). Napisałam do pomocy, ale nic do odpowiedzi. Kupiłam dzisiaj 16.10.2025r jeszcze raz, ten sam bilet miesięczny. On tak samo się nie wyświetla.

### 1/5 — Monthly ticket dissapearing

*2025-10-01, version 4.7.4*

I have to buy monthly tickets to get to school, but every time i buy them they dissapear for a few days and there’s basically no trace of them except for the email i’ve gotten while buying. I can’t not have this ticket for a few days since i’ll get a fee. Please fix this

## Most praised reviews (10 highest-rated)

### 5/5 — Simple as it should be

*2026-03-30, version 5.2.8*

Finally a simple app that doesn’t require you to register and answer 50 questions just to buy a single ticket in a city you travel to. Bonus: it also supports ApplePay :)

### 5/5 — Рекомендую

*2025-12-30, version 5.2.1*

Зручний додаток! Оновлений інтерфейс просто супер!)

### 5/5 — Issues with bar code scanner

*2025-12-23, version 5.2.1*

Major: Bar code scanner adds prefix to vihilce id, gives error on
Payment event. 

Cosmetic: full point of camera barcode scanner to make it fast. Info on how touse barcode scanner is inconvinient

### 5/5 — Great redesign!

*2025-12-21, version 5.2.1*

Thank you for good job redesigning the app - it is easier to use it now and the interface looks really nice 👍🏻

### 5/5 — Apple pay wróciło <3

*2025-01-09*

najlepsza apka z biletami teraz :)

**Developer response:** Zgadza się, w zbiletem można wygodnie i szybko płacić Apple Pay! Nas też to cieszy :)

### 5/5 — Great app

*2024-11-27, version 4.4.9*

Great app overall and you can buy tickets pretty fast, they also added Apple Pay after I suggested them to do so. Great devs!

### 5/5 — Well done

*2024-11-24, version 4.4.8*

Very glad with UK number and apple pay working.

### 5/5 — Ok

*2024-11-23, version 4.4.8*

👍ok

### 5/5 — Роман

*2024-02-09, version 4.2.12*

Зробіть так, щоб можна було зареєструватися в аплікації по номеру телефона не тільки польського оператора. А й по закордонному номеру теж.

### 5/5 — Getting better

*2023-08-21, version 4.1.1*

My previous rating was lower due to the cancellation of Apple Pay. But now by adding schedules I’m returning those two⭐️. Blik payment is not hard after all ;)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*