# ZealiD > Regulated digital identity and legally binding EU e-signature solution. (iPhone/iPad app by ZealiD AB.) - Source: https://appshunter.io/ios/app/zealid/id1531680051 (this page in markdown: same URL + `.md`) - Developer: [ZealiD AB](https://appshunter.io/developer/1284791248) - Category: Business - Price: Free - Rating: 3.70/5 from 18 App Store ratings · 72 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 53 MB - Languages: American English - Released: 2022-06-29 - Data updated: 2026-07-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zealid/id1531680051/reviews.md ## What is ZealiD? ZealiD is your personal digital identity and signature The registration process is the shortest in the market, delighting the end user. The identity is a regulated re-usable identity, allowing the user to experience state-of-the-art signing with Face or Touch ID. Your ZealiD app contains your personal digital signature legally accepted in all EU member states. High Assurance eSigning The ZealiD App sets the gold standard by providing high assurance digital signatures, adhering to EU/eIDAS and global standards, and meeting government supervisory requirements. The ZealiD App is pre-integrated with all major platforms such as Adobe, DocuSign and Entrust. Use ZealiD for: Employee and customer KYC Efficiently onboard remote employees or customers within minutes using the ZealiD App, which accommodates over 50 nationalities and supports 24 languages. This is made possible through the use of qualified certificates with liability coverage. Public Tenders & Submissions Ensure you never miss a deadline or risk disqualification on technicalities by leveraging ZealiD qualified signatures. Note that all public tenders in the EU will mandate the use of a qualified signature. Legal Advisory & Services Our services meet legal requirements stated in a variety of legal acts. Adopt simple remote identification to limit risk in high-value contracts and match the newest AML-KYC regulations. ZealiD allows faster agreement processing and saves money, ensuring full security and privacy every step of the way. About ZealiD: • ZealiD is an EU Qualified Trust Service Provider notified to the EU trusted list. • ZealiD abides to an information security policy based on eIDAS qualified trust services, eIDAS designated ETSI standards and state-of-the-art EU regulation on remote identification. • ZealiD is authorized by and under supervision of the Swedish Post and Telecoms Authority, and the Swedish Integrity Protection Authority. • Trust services are hosted off cloud in the EU and compliance with regulation, standards and policy is assessed yearly by leading accredited eIDAS conformity assessment body SRC Security GmbH. Visit our website for further information: www.zealid.com ## Key features - Personal digital identity management - High assurance eSigning - Face or Touch ID signing - Legally accepted EU signatures - Employee and customer KYC - Public tender submissions - Remote identification for contracts ## What do users think of ZealiD? Overall sentiment: negative **Pros** - 👍 Easy to use (sometimes) - 👍 Great for qualified signatures - 👍 Works with passport NFC - 👍 Quick and easy signing - 👍 Good customer service (sometimes) - 👍 Intuitive app (sometimes) - 👍 Free qualified signature - 👍 Works remotely **Cons** - 👎 Registration is a nightmare - 👎 Cumbersome and complex process - 👎 Unusable for many - 👎 Poor UI/UX - 👎 Not fluid - 👎 Time consuming - 👎 Low accuracy - 👎 Unpredictable - 👎 Not ready for primetime - 👎 Glare from camera light - 👎 Unclear messages - 👎 Does not support all national IDs - 👎 Authentication fails often - 👎 Crashes often - 👎 Manual verification needed and fails - 👎 Useless for time-sensitive tasks - 👎 Does not allow registration with certain IDs - 👎 App is slow - 👎 Buggy as hell - 👎 Terrible user experience - 👎 Worst app experience - 👎 Video verification always declined - 👎 Broken app - 👎 ID not verified - 👎 Had to re-verify after logout - 👎 Czech translations incorrect - 👎 Cannot sign non-PDFs - 👎 Does not support French CDS - 👎 Passport always invalid/unreadable - 👎 German reviews indicate failure - 👎 US passport not accepted (contradictory) - 👎 French ID card not recognized - 👎 Italian ID not supported - 👎 Miserable app handling - 👎 Unclear identification status - 👎 Bad menu navigation **Commonly reported bugs** - RealID not accepted - SMS verification code not received - Does not support SMS to US phone number - Firefox browser issues - Connection not secure error - Chatbot cannot escalate to live agent - Email code not sent - App session erased when backgrounded - Server down for maintenance - SMS problem - Manual verification process needed and fails - Passport scan inaccurate - No real-time feedback on scan accuracy - FaceTime must be turned on - Does not allow registration with Czech permanent residence card - Rejects national ID cards - Authentication fails repeatedly - Crashes often - Email code not sent, session erased - Server down for maintenance - SMS issues - Manual verification always rejected - Registration process impossible to complete - Authorization process fails at last step - Buggy registration, requires restart - Video verification always declined - Shows code snippets instead of text - ID not verified, no details provided - Had to re-verify after logging out - Czech translations not shown correctly - Passport always invalid/unreadable - Physical presence confirmation failed - French ID card not recognized - Italian ID not supported - App crashes constantly - NFC scan crashes app - Notifications not received **Most requested features** - Support for more ID types (e.g., Romanian ID, Czech permanent residence card, Italian ID) - Allow choice of signature placement - Display signer details on PDF - Ability to move signature fields - Support signing non-PDF documents ## Recent user reviews (10 of 72) All indexed reviews: https://appshunter.io/ios/app/zealid/id1531680051/reviews.md ### 1/5 — Don’t support RealID *2026-04-24, version 3.5.1* I am required to use his app and just spent ten-twenty minutes trying to get it to accept an Oregon RealID. I tried using studio lights, natural lights, using polarized filters, different positions for the ID and angles for the light. Nothing worked. ### 1/5 — Registration is a nightmare *2026-03-20, version 3.4.0* User interface and process is amateurish, error prone and illogical. I’d give it zero stars if possible. Also, does not support SMS to a US phone number. ### 5/5 — Ideal solution for digital signature *2025-10-14, version 3.2.1* I love using it. Super easy and intuitive. You got to switch from Firefox to Safari as it didn’t work for me on first browser but those are details. Strongly recommend. ### 2/5 — Processus très lourd *2025-10-08, version 3.2.1* Pas vraiment fluide comme système. Il y a plus efficace. ### 1/5 — / *2025-10-08, version 3.2.1* / ### 5/5 — Great tool *2025-10-07, version 3.2.1* Easy to use ### 1/5 — Horrible *2025-10-06, version 3.2.1* This application is practically unusable. It’s riddled with bugs to the point that there are more errors than working features, making it impossible to rely on for any real tasks. ### 2/5 — Authenticating my device was the worst experience *2025-10-03, version 3.2.1* Tried 3 times to authenticate the device. This after spending time uploading passport, scanning face, etc. authentication at the end was an epic fail. I received the email but not the text verification code. The AI chat sucked. Fortunately there is a human helpline and they gave me a manual code. What they didn’t give me was my time back. ### 1/5 — Very poor experience *2025-10-02, version 3.2.1* Cumbersome and way too complex steps that need to be followed, not to mention it does not recognize national ids of all EU countries. Very good when you have a lot of time and no ideea how to spend it… ### 3/5 — Poor user experience *2025-10-01, version 3.2.1* I got some meaningless error like “Your connection is not secure”. After I call support and tell about this error in a minute they ask if I have iOS devise, told me that this is known issue and asked me to update the app. Why don’t include this info to the help center and useless chatbot? Why chat bot can’t escalate the issue to a live agent after 5 unsuccessful interactions and direct asks to talk to human? ## Frequently asked questions about ZealiD ### What does ZealiD do? ZealiD provides a regulated digital identity solution that allows users to securely manage their personal information and apply legally binding electronic signatures across all EU member states. It simplifies processes like customer onboarding, public tender submissions, and signing high-value contracts. ### How does the e-signature feature work? ZealiD offers high assurance digital signatures that adhere to EU/eIDAS and global standards. You can sign documents using your Face or Touch ID, and these signatures are legally accepted throughout the EU. The app is also pre-integrated with major platforms like Adobe and DocuSign. ### Is ZealiD free to use? Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees for its core functionalities. ### What are the use cases for ZealiD? ZealiD is useful for employee and customer Know Your Customer (KYC) processes, enabling efficient remote onboarding. It's also essential for public tenders and submissions, where qualified signatures are often mandated. Additionally, it can be used for legal advisory services and to limit risk in high-value contracts by adopting simple remote identification. ### Is ZealiD compliant with EU regulations? Yes, ZealiD is an EU Qualified Trust Service Provider and is notified to the EU trusted list. It abides by information security policies based on eIDAS qualified trust services and ETSI standards. Its compliance is assessed yearly by an accredited eIDAS conformity assessment body. ## Version history (last 5 releases) ### 3.7.1 — 2026-07-10 Bug fixes and stability improvements ### 3.7.0 — 2026-05-29 Improvements and bug fixes ### 3.6.0 — 2026-05-13 Updated feature, bug fixes and stability improvements ### 3.5.2 — 2026-04-24 Bug fixes and stability improvements ### 3.5.1 — 2026-04-15 Bug fixes and other improvements ## Apps similar to ZealiD | App | Rating | Price | Category | | --- | --- | --- | --- | | [Trade Free](https://appshunter.io/ios/app/trade-free/id1582525640) | — | Free | Business | | [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business | | [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business | | [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business | | [Infovisa Client Conference](https://appshunter.io/ios/app/infovisa-client-conference/id1580812080) | — | Free | Business | | [Esupl POS](https://appshunter.io/ios/app/esupl-pos/id1579242840) | — | Free | Business | ## Related topics [boldint lda](https://appshunter.io/ios/topics/boldint-lda) · [walmart hiring](https://appshunter.io/ios/topics/walmart-hiring) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*