# Zebit — user reviews > 36 indexed App Store user reviews of Zebit by Zebit, Inc., rated 3.00/5 from 102 ratings. - Source: https://appshunter.io/ios/app/zebit/id1574137193/reviews - App overview in markdown: https://appshunter.io/ios/app/zebit/id1574137193.md - Rating breakdown: 5★ 41 · 4★ 7 · 3★ 5 · 2★ 8 · 1★ 41 ## Newest reviews (15 of 36) ### 2/5 — Important information *2024-06-07* Love the app but only really Good for when your down and out but still need to make a purchase because the interest and fees on items sometimes is ridiculous. You might be better of using klarna or affirm and pay less over time. ### 2/5 — site down for months ?? *2023-12-16* I've used this site for years .. Recently i haven't been able to check out its said site maintenance for a few weeks now and now i'm unable to log in ### 2/5 — Down? *2023-10-21* Love the site. Love the process. I’ve been using them for years. What I don’t love right now is the fact that I keep getting emails for amazing sales and offers but I can’t check out. I can’t do anything on the site to make any purchases and I haven't been able to for months. “Site Maintenance” is acceptable with some information being shared with people who actually enjoy using this site. The fact that support told me “yes it’s down and we don’t know anything else” doesn’t really work with me. Holidays are coming up and I’d really love to buy things. ### 2/5 — App not working *2023-09-26* I’ve used Zebit for years now and loved it. But for the last few weeks the app is not working. I’ve removed and reinstalled and that didn’t work. I sent an email to their support team however, I’ve seen their vendor’s response time from other companies and their not helpful. I rated 2 stars since app isn’t working but if they fix it I’ll gladly change it as it is a great service/company ### 3/5 — It was great *2023-09-20* Zebit was great until they just suspended purchases and the support team didn’t respond till almost a week to give you an answer. I’m not sure when it’ll be back up and running but right now can’t even use the app. Very disappointed ### 3/5 — Wishing *2023-09-08* I used this site for the gift cards to help with expenses. Unfortunately the site has taken them down and I’ve been told that they don’t know when they will bring back e-gift cards. It was really helpful. I’ll just pay what I owe and hopefully they’ll return the gift card section. **Developer response:** Thank you for your review. Unfortunately, we do not have a specific timeframe as to when eCertificates will be available for purchase. Once our site is updated, we will send out emails to notify our customers. We apologize for any inconvenience. ### 4/5 — Emails bombardment *2023-03-13* Notification settings would be a nice feature. **Developer response:** Thank you for your feedback. We will pass this along to our IT department. Please don't hesitate to contact us at help@zebit.com if there is anything we can assist you with. ### 4/5 — Love but *2022-12-27, version 1.2* Ok so I love this app. Just with my spending limit e we oils get raised all completed orders. Also I for my password and it won’t let me change it. Says can’t connect right now for like 3 days. Still can’t change password? **Developer response:** We are glad to hear that you love the app and would like to look into the issue with changing your password. Please email us at help@zebit.com or send us a DM so we can further assist. ### 1/5 — Will not link bank information *2022-09-16, version 1.2* Just downloaded the app and it’s keeps telling me I need an update to link the bank account but there are no updates for the app. **Developer response:** We apologize for the trouble you are experiencing. Please email us at help@zebit.com and we would be happy to help troubleshoot the issue. ### 1/5 — Legal Theft *2022-06-27, version 1.2* You have to be out of your mind to use this service. This is legalized theft. I just thought I’d take a look. A set of tires I can buy anywhere is $1400.00, $2800.00 on Zebit. This is absolutely insane. We wonder why people get into financial trouble. Use your heads people. There’s nothing on this site anyone “needs”. It’s all fun stuff. ### 1/5 — CB *2022-06-15, version 1.2* I was approved for 1500, then the app timed out so I had to redo and was denied! Um OK. ### 1/5 — Way over priced *2022-04-30, version 1.1* Do not buy from these guys, if you look up the actual cost of the items, they are some 50% more than they are worth, just use Afterpay or Klarna... ### 1/5 — Frozen *2021-12-28, version 1.0* This company froze my account out of the blue. Just as well because they are a very shady company. They sold my son a defective computer and he’s now unable to return it. He’s stuck paying for a $1400 computer with a broken screen. Try another company, there are lots available other than this one. They gouge you with high shipping costs on top of overpriced items. Scammers! I hope the government is investigating this company. **Developer response:** Thank you for your feedback. We are sorry to hear you've had issues with your account. Please contact us at help@zebit.com for any account or product issues and we will review accordingly. ### 1/5 — Overpriced *2021-12-27, version 1.0* Lots of items are overpriced. ### 1/5 — Misleading *2021-11-12, version 1.0* Qualified for a $2000 credit limit, made two purchases totaling in $500 and have paid off almost half thus far. All the items on this site are almost double what they cost with the regular merchant. Luckily, I was able to identify that almost instantly. After being furloughed for a year and the holidays approaching, I still believed Zebit was going to be a great resource. Zebit would allow me to get caught up on all of my expenses. I purchased 4 gift cards, paid $60 in shipping per order for them to be emailed. After making a few payments on them, I decided to purchase another one for a friends birthday that was approaching. With out any warning or valid explanation Zebit Froze my credit limit. They are now requiring me to pay off my two current orders. Well, that defeats the purpose of using zebit as my life line during the holidays. What is the point of doing all these extra verifications to then freeze my credit limit. Maybe they caught on, I was not willing to to pay for their over priced items. Lastly, NO RETURNS OR EXCHANGES allowed, ridiculous, especially with the pricey items you can purchase on here. Huge red flag, don’t take the risk, not worth it. **Developer response:** Thank you for your review. We understand your concern about your account. At Zebit, we source goods at wholesale prices and sell them at retail prices. As we do not charge interest on purchases that are financed and we do not charge fees, we only make money on the price we charge for our products. You can refer to our Transparency Pledge https://zebit.com/transparency-pledge/ to learn more about us. If you have any further questions, please email us anytime at help@zebit.com. ## Most critical reviews (10 lowest-rated) ### 1/5 — Site is shutting down *2023-11-05* Do not get this app.. Zebit is going out of business. 8 months ago they stopped selling E-giftcards saying it would be selling them “soon” EIGHT MONTHS AGO… Now you can’t complete a sale on the site for the last 2 months when you go to checkout it states purchasing is down and will be back up shortly… THAT WAS TWO MONTHS AGO. DO NOT BOTHER WITH THIS SITE ### 1/5 — Not a Fan a waste if time *2023-05-16* I have an alert that said i was approved for $1500 I attempted to place an order and it was i was not approved for the following reasons. Which makes no sense. then locked my acct • Application source and underwriting risk. • Shopping behavior indicates risk. • Characteristics of payment mechanism used. **Developer response:** Zebit’s Registration Agreement explains that the granting of any credit during registration is not a guarantee that credit will be granted when an attempt to purchase is made as each purchase is a separate extension of closed-end credit subject to internal underwriting policies. We apologize for the disappointment this has caused. Should you have any additional questions, please email us at help@zebit.com ### 1/5 — Fico Score *2023-05-15* They say they don’t pull fico score either you have to have a certain amount of income to get approved or something I clearly make over $45k a year and can prove it if they asked. However I was immediately declined so it most definitely pulls a credit score even if it’s not (FICO) as they say **Developer response:** Zebit does not require a FICO score to qualify for credit to shop. Instead, we look at various factors from the specialty credit reporting agencies and our own criteria to determine eligibility. You can find additional information in our Transparency Pledge: https://zebit.com/transparency-pledge/ ### 1/5 — Scam *2023-02-03, version 1.2* Can’t log in can reset password just took my info and won’t let me use all at all ### 1/5 — Unprofessional *2023-01-29, version 1.2* Rude self-centered entitled arrogant a rip off do not do it ### 1/5 — NOPE *2022-12-21, version 1.2* Prices and doubled, plus the fact you get charged a “shipping and handling fee” for an eCertificate. Companies like this, a BIG NO!!! ### 1/5 — Ordered television that came with a broken screen *2022-11-13, version 1.2* Received a completely shattered tv screen was super excited to get it and set it up all to be disappointed by a shattered screen already filed a claim to both fedex who handled shipping and sent an email to Zebit since there till free number cannot help whatsoever. Hoping to either get a complete refund or have the tv replaced. Not happy with my experience at all. **Developer response:** We sincerely apologize for the way your order was received. You mentioned that you have emailed us, please be assured our agents are ready to help in resolving the issue. Please send us a DM so we can identify the order. This is not typical of our deliveries, and we would be happy to monitor the claim to have this resolved. We hope you have a better experience with us going forward. ### 1/5 — Unless and Misleading *2022-10-22, version 1.2* I haven’t used since being approved. Keeps sending me emails congratulating me for being approved and waiting for me to buy stuff saying there’s over 2000 e-certificate cards available to buy. But when I go to their website there’s only 60 available and to places I dont even shop at. Which is annoying bc my main reason for applying for Zebit was for the clothing e-certificates that they advertised they had, but they don’t have any of the ones they advertised. Everything else good on the site is like $100 more than original price. Tells you to download their app for exclusive offers but the app is the exact same as the website. **Developer response:** Thank you for your feedback. We apologize for the disappointment in not finding what you were looking for on our site. We would like the opportunity to look into this further, as the amount of eCertificates you were offered does not sound accurate. Please email us at help@zebit.com so we can review. ### 1/5 — Run!! *2022-10-11, version 1.2* This is a subprime lender. Prices are overly inflated, signing up was difficult. Try Zip or Afterpay. A generic pre written response still does not change the truths in my review or opinion. Prices are outrageous! Why must this app prey on the poor? ### 1/5 — Pointless *2022-09-21, version 1.2* You can only buy things that they want you to buy…. Which is of course nothing that you want to buy. This is very reminiscent of Chinese scam rewards sites. 0/10. Add websites, not specific items. Deleted account within 10 minutes. **Developer response:** Thank you for your feedback. Zebit is an eCommerce store where you can use your Spending Limit to buy a wide range of quality, name brand products with a selection that is updated daily. We apologize if you were unable to find what you were looking for. ## Most praised reviews (10 highest-rated) ### 5/5 — Love Zebit *2021-10-22, version 1.0* First, I love Zebit. I joined a long time ago and my limit has increase enough to where I can pretty much get whatever I want. They have a good selection and add new things fairly often. I’ve been able to buy plenty of things I like and I’ve never had any issues. I’m not just saying this to say it, but i really do like it. One thing that would be nice is if they had a “no down payment” option for those with great payment history with the Zebit. It could be like afterpay mint where your first payment isn’t due for two weeks after purchase; a rewards type of thing. Even without that, I’d recommend 100%, but I do think it would be a nice added feature if they offered that. I’m glad there’s finally an app! I didn’t mind having to go to the website but having an app makes things so much more convenient. **Developer response:** Thank you for providing valuable feedback. A down payment is required to start the shipping process and then your remaining balance will be billed in installments. We are also glad to hear the app has been convenient for you. ### 5/5 — Absolutely Loving It!! *2021-10-11, version 1.0* I’ve been a Zebit user for a little over two years now I believe, and I’ve never been happier than discovering the app!! I’ve never encountered an issue, customer service has always been Fantastic and now a more convenient way of using Zebit with an app!! **Developer response:** Thank you for providing a positive review. We are glad to hear that you are enjoying our mobile app and look forward to having you as a customer for the years to come. ### 5/5 — Finally an App!!! *2021-10-09, version 1.0* Unlike other buy now pay later services. You can buy bulk groceries, gift cards, and instead of paying it back in 4 bi-weekly payments. Zebit offers 6months. I love Zebit went from a $600 credit limit to $1,000 and only order like 3 times off of here. **Developer response:** Thank you for your positive review. It is amazing to hear that you are enjoying our products. We are looking forward to having you as a continued customer. ### 5/5 — AWESOME COMPANY! *2021-10-08, version 1.0* Been using Zebit since 2017! My account in good standing always! I have bought from phones, tablets, laptops, to watches, Gucci glasses, even had groceries delivered! I recommend, just pay on time, have good account standing, and enjoy many products!… **Developer response:** Thank you for providing feedback. We are so glad that you are enjoying our variety of products and look forward to our continued relationship in the future. ### 5/5 — Awesome *2021-10-07, version 1.0* This is a really good service & a great app. They have a huuuuge variety of things to buy and pay off over 6 months. It's especially good for building your credit history and great for getting stuff you want that's over or on the higher side of your budget. Stuff you normally can't afford. Love it! 🤌🏽 Thank you!! 😊 ### 5/5 — Great Company *2021-10-05, version 1.0* I have been using Zebit for over a year, so excited they have created a new app to use! **Developer response:** Thank you for feedback. We are excited about our new mobile app and love to hear that you are enjoying it. ### 5/5 — Love it! *2021-10-05, version 1.0* I love that you pay off your things in six months.! My limit started with around 1300 now it’s almost 2k. **Developer response:** Thank you for taking the time to leave a positive review. We value you as our customer and look forward to your continued business. ### 5/5 — I love Zebit *2021-10-03, version 1.0* I have been using zebit for almost 4 years and I love it… I mainly use it for the e-gifts cards. My credit limit is now almost $4000 **Developer response:** Thank you for being a loyal customer. Our e-certificate selection is always expanding to meet our customer’s needs. You are valued and we look forward to our continued relationship. ### 5/5 — Great app *2021-10-01, version 1.0* Been using it for awhile and love it. I know the one reviewer said he didn’t get the desired credit but it is based on income and if you pay on time on purchases they occasionally increase the credit. You can possibly get denied if you do not have a high enough monthly income but otherwise it’s pretty nice to use especially for gifts or if you’re terrible at saving up like I am. And way better than going to Aaron’s or rent a center. **Developer response:** Thank you for sharing your feedback. We are glad to hear you’ve had a positive experience with Zebit. Looking forward to meeting your buying needs in the future. ### 5/5 — So Thankful!! *2021-09-29, version 1.0* From the moment I registered with Zebit It has been amazing!! They had everything I needed and made it so easy!!! The best part was the customer service!!! When I had a question they were able to answer me quickly and were very friendly!!! **Developer response:** Thank you for using our mobile app and sharing your positive feedback! We are glad to hear you had such an awesome experience. Let us know if we can ever be of assistance to you in the future at help@zebit.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*