# Zeelo > Smart bus platform for organizations to manage commuter travel for employees and students. (iPhone/iPad app by Zeelo LTD.) - Source: https://appshunter.io/ios/app/zeelo/id1448467180 (this page in markdown: same URL + `.md`) - Developer: [Zeelo LTD](https://appshunter.io/developer/1263064851) - Category: Travel - Price: Free - Rating: 4.70/5 from 756 App Store ratings · 73 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 110 MB - Languages: American English - Released: 2019-02-02 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zeelo/id1448467180/reviews.md ## What is Zeelo? Zeelo is a smart bus platform for organisations, taking thousands of people to work or school everyday. Use our app to purchase rides, manage travel passes and track your driver on the day of your journey.  FOR THE RIDERS – Book and manage your travel passes – Edit your booked trips  – Speak to our 24/7 support team on the app  – Track your vehicle  – Receive notifications of any delays  – Show your ticket for boarding on the app ## Key features - Purchase and manage travel passes - Edit booked trips - 24/7 in-app support - Real-time vehicle tracking - Delay notifications - Digital ticket for boarding ## What do users think of Zeelo? Overall sentiment: negative **Pros** - 🚀 Convenient transportation - 💡 Recurring booking option - 👍 Simple to use app - 🚌 Smooth ride experience - 💰 Cost savings **Cons** - 🐛 Buggy and unreliable app - 🕰️ Inaccurate timetables and delays - 🤖 Poor customer support and AI chatbot - 🚌 Poorly maintained buses - 🤬 Rude and unprofessional drivers - 🔒 Login and account issues - 📍 Inflexible booking and route changes **Commonly reported bugs** - App crashes and freezes - Incorrect journey details and booking information - Inability to log in or access account - Inconsistent app behavior and functionality **Most requested features** - Improved booking flexibility - Real-time bus tracking - Seamless integration with mobile wallets - Reliable notifications and alerts - Better multi-user support ## Recent user reviews (10 of 73) All indexed reviews: https://appshunter.io/ios/app/zeelo/id1448467180/reviews.md ### 1/5 — Poor App *2026-08-02, version 5.3.0* Horrendous app. Everything is confusing and is hard to explain why it is the way it is. It is worth mentioning that it comes with a useless customer service. We are forced to use because of the school, but I wish I did not have to. ### 1/5 — The worst ever app? *2026-07-03, version 5.3.0* Erases bookings you’ve made, creates bookings you haven’t made, terrible UI. Difficult to understand how they are getting this so wrong. ### 1/5 — Confusing and annoying *2026-07-01, version 5.2.0* Not a good app ### 1/5 — Confusing and annoying *2026-06-01* Blind coded by some idiot with a free version of some dumb LLM ### 1/5 — Confusing App *2026-05-21, version 5.0.3* Our office building switched to Zeelo and I loathe it. As someone that is not technologically challenged this was the most confusing app. It is not intuitive as others mentioned due to how exact you have to be with your searches and how many steps you have to go through to book a ride. If you buy 10 ride tickets, it is only for going one direction. So if you buy tickets from point A to point B, you then have buy separate set of 10 tickets to go from point B to point A. Our office building also only has shuttles running certain times of the day which has become a challenge to find out those times without a general schedule timetable. The only way to have access to the shuttle times is only if you buy a ticket(s). Then when you do book, the vechile information has been wrong each time. Maybe things will improve, but I despise this app in the meantime. ### 1/5 — Shocking Update *2026-05-12, version 5.0.3* App logs out all the time, then requests all your personal details after logging in again. Unable to control notifications, unable to save trip preferences (which is vital for school bus). Often takes over ten minutes to book a single trip due to slow rendering. My daughter waited over an hour for a late service with zero notifications or alerts. ### 1/5 — Very slow loading time *2026-05-07, version 5.0.3* The app is very hard to use as it takes an abnormal amount of time to load destinations this makes the app very impractical and needs a lot of work. ### 1/5 — Waste of an app *2026-04-12, version 4.38.0* App doesn’t work at all. No tracking, no shuttle, not intuitive. Deleted the app and ended up using uber. ### 5/5 — Amazon Cares! *2026-03-10, version 4.37.0* I absolutely love this came in handy while my car is in the shop and I’m going to continue to use so I can save money on gas! 🙌🏾🤞🏾 absolutely love how Amazon cares for the ppl ❤️ ### 1/5 — Poor *2026-03-09, version 4.37.0* The app is unreliable, the emails notifications are numerous with no facility to disable them and any information about re-routing/ changes to timings/ alternative bus stops is communicated VERY last minute, if at all. Really disappointing. ## Frequently asked questions about Zeelo ### What does Zeelo do? Zeelo is a smart bus platform designed for organizations to manage daily commutes for their employees or students. It simplifies the process of booking, managing, and tracking bus journeys. ### How can I manage my travel with Zeelo? As a rider, you can use the app to book and manage your travel passes, edit your booked trips, and track your assigned vehicle in real-time. You can also receive notifications about any delays. ### Is Zeelo free to use? The app itself is free to download and use for riders. The cost of the bus service is typically covered by the organization providing it. ### What are the main benefits for riders? Riders benefit from convenient travel pass management, real-time vehicle tracking to know exactly when their bus will arrive, and instant notifications for any delays. Boarding is also made easy with a digital ticket displayed on the app. ## Version history (last 5 releases) ### 5.4.0 — 2026-08-10 - Bug fixes - Accessibility improvements ### 5.3.0 — 2026-07-03 - Bug fixes ### 5.2.0 — 2026-06-22 - Bug fixes ### 5.1.0 — 2026-05-23 - Bug fixes ### 5.0.3 — 2026-04-27 - Performance improvements ## Apps similar to Zeelo | App | Rating | Price | Category | | --- | --- | --- | --- | | [Stagecoach Bus](https://appshunter.io/ios/app/stagecoach-bus/id1151110474) | 4.6 (803) | Free | Travel | | [Andy Cars Gloucester](https://appshunter.io/ios/app/andy-cars-gloucester/id1313217791) | — | Free | Travel | | [NX Bus mTicket](https://appshunter.io/ios/app/nx-bus-mticket/id1151163268) | 4.0 (2) | Free | Travel | | [Cardiff Bus](https://appshunter.io/ios/app/cardiff-bus/id670910962) | 4.8 (68) | Free | Travel | | [First Travel Solutions](https://appshunter.io/ios/app/first-travel-solutions/id1578725421) | — | Free | Travel | | [East Yorkshire Buses](https://appshunter.io/ios/app/east-yorkshire-buses/id1209984188) | 4.8 (23) | Free | Travel | ## More apps by Zeelo LTD - [Zeelo Driver](https://appshunter.io/ios/app/zeelo-driver/id1263064852) - [Zeeride Driver](https://appshunter.io/ios/app/zeeride-driver/id1524619030) - [Zeeride](https://appshunter.io/ios/app/zeeride/id1526436344) All apps by Zeelo LTD: https://appshunter.io/developer/1263064851 ## Related topics [zeelo](https://appshunter.io/ios/topics/zeelo) · [zeelo driver](https://appshunter.io/ios/topics/zeelo-driver) · [lucon operator app](https://appshunter.io/ios/topics/lucon-operator-app) · [smart transport management](https://appshunter.io/ios/topics/smart-transport-management) · [aaveg shuttle](https://appshunter.io/ios/topics/aaveg-shuttle) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*