# Zeelool - Eyewear For Everyday — user reviews > 276 indexed App Store user reviews of Zeelool by Zhengzhou Xiaomoshou E-Commerce Co., Ltd, rated 4.80/5 from 13,073 ratings. - Source: https://appshunter.io/ios/app/zeelool-eyewear-for-everyday/id1478850874/reviews - App overview in markdown: https://appshunter.io/ios/app/zeelool-eyewear-for-everyday/id1478850874.md - Rating breakdown: 5★ 11,771 · 4★ 672 · 3★ 219 · 2★ 121 · 1★ 290 ## What do users think of Zeelool? Overall sentiment: mixed **Pros** - 💎 Stylish and fashionable glasses - 💰 Affordable prices - 🔍 Wide selection of frames - 👍 Good quality and durability - 🤩 Unique and trendy designs - 🌟 Excellent customer service **Cons** - 🐛 App crashes and freezes frequently - 🔍 Difficult to navigate and find desired frames - 🚚 Slow or unreliable shipping - 🤔 Misleading advertising about pricing - 📞 Poor responsiveness from customer support - 🤷‍♀️ Inconsistent prescription accuracy **Commonly reported bugs** - App crashes when using AR try-on feature - Prescription information disappearing from user profiles - Incorrect or missing product information - Delivery issues and additional unexpected fees **Most requested features** - Improve app stability and performance - Add more advanced filtering and sorting options - Provide better communication on order status and delays - Enhance virtual try-on functionality - Offer direct customer support channels ## Newest reviews (17 of 276) ### 3/5 — Reasonable pricing, horrible shipping. *2026-08-01, version 3.2.71* My package has went from the delivering state, to two states north, to now three states north with the delivery date changing twice. Amazon shipping said to reach out to ZEELOOL for shipping and tracking issues. I do and they help but not by much. It’s a huge mess. Hopefully it will still be delivered within the estimated time frame. Will update. ### 3/5 — Refining Options *2026-07-21, version 3.2.68* I was really happy with my last order of glasses. They were much better quality than the company I’ve been ordering from for years. However, the app doesn’t have any flexibility for choosing to shop by size ie bridge width. Also too much repetition, seeing the same style in all the different colors. I prefer to shop by shape. I’d love the option to condense the different colors. ### 5/5 — The Bestttt 😍 *2026-07-10, version 3.2.67* I love that they always deliver my glasses before the actual delivery date and they are superrrr affordable! I got 3 pair of glasses for under $40 AFTER shipping and handling! Love love love ZEELOOL! ❤️ ### 5/5 — ZEELOOOOOOOL *2026-07-07, version 3.2.66* Best eyeglasses store ever. Why they named it that, I’ll never know. ### 5/5 — Zeelool obsession! *2026-07-02, version 3.2.66* I love Zeelools glasses! I probably have 30+ pair! I want more!!!! ### 3/5 — It’s ok *2026-07-02, version 3.2.66* Most of the glasses do even have the main try on option so I can’t rely on that to help pick a good pair ### 5/5 — First Order *2026-06-25, version 3.2.64* I love them ❤️ Perfect fit and very easy to order ### 5/5 — Great app! *2026-06-25, version 3.2.64* Affordable glasses , with a lot of variety when it comes to the designs ### 5/5 — awesome *2026-06-22, version 3.2.60* great 👍🏾 ### 5/5 — Love ZEELOO *2026-06-16, version 3.2.60* Love shopping this website. Prices are so reasonable, styles are awesome. ### 3/5 — IPAD *2026-06-15, version 3.2.60* Could you also make it compatible with the iPad? I am enjoying the app so far, but it would be nice if it was tablet friendly ### 5/5 — Excellent *2026-06-12, version 3.2.60* My glasses didn’t take the whole 14 days they came. The prescription is amazing. The frames are very trendy and I ended up ordering another pair right away. ### 5/5 — Mrs Thomas *2026-06-12, version 3.2.60* This is my favorite shopping place for glasses and sunglasses. I ordered for my sisters my nieces my godmother all of us just love them. The process is easy. They’re here in about two weeks or less. I love it. ### 5/5 — Pretty glasses *2026-06-12, version 3.2.60* When you find the frames that fit ur face & look good on you, & if your on a prescription/progressive it’s a win😊 ### 5/5 — Best frames and very durable *2026-06-11, version 3.2.60* I love my glasses I was skeptical at first, but once they came in the mail, I love them. I’ve ordered six pair total so far. ### 4/5 — Affordable and quality *2026-06-11, version 3.2.60* Love my glasses whenever I get them from zeelol! I’ve gonna then same style glasses for my past 3 prescriptions and I love them so so much!!! They’ve become my staple glasses ### 5/5 — Roily Martínez *2026-06-10, version 3.2.60* ME ENCANTA ESTA APP Y ES MUY BUENA ## Most critical reviews (10 lowest-rated) ### 1/5 — Typical Chinese app *2026-08-12, version 3.2.71* Downloaded never worked kind a waste of time ### 1/5 — 🤷🏻‍♀️ *2026-08-04, version 3.2.71* I order some glasses they never arrive and now they always make me wait or it doesn’t even let me get my refund 🥲 ### 1/5 — Misleading *2026-06-10, version 3.2.60* Didn’t get Bogo ### 1/5 — Shipping time is tooo muuuuuuch *2026-05-30, version 3.2.57* The shipping tie take an eternity! Customer service can’t do anything, now I have to wait I don’t know how much more time to get my glasses, HOPE AT LEAST GOOD QUALITY PRODUCT, but for now the har lost a client ### 1/5 — Website *2026-05-16, version 3.2.56* Your internet sucks very hard to do anything with it and it’s too bad but u got a lot of nice glasses, but if you can’t even work on the site to order them. ### 1/5 — Broken frames *2026-04-17, version 3.2.54* I purchased a pair of glasses recently and was so excited for them. I have been wearing glasses for 16 years and have never ever damaged them in any way. After just barely one months use of these glasses the frames snapped. After talking to customer service, which they made sure to make confusing and difficult to find, they said I am at fault and it was user error. No matter what frames should not break after nearly a month and when they’ve been taken care of. Very dissatisfied and extremely disappointed. ### 1/5 — Experience *2026-04-11, version 3.2.53* I had an horrible experience ordering glasses for the first time for this app, I ordered glasses in July 2025 so I can take them to the eye doctor and get my prescription in them but my glasses never came in the mail. I called customer service 5 times and spoke to 3 different people either told me to wait or offered me a free pair for the inconvenience and still didn’t get those. Just horrible ### 1/5 — Take forever *2026-03-21, version 3.2.52* I order my glasses since Feb 20 now it March 21 I didn’t get my glasses yet!! ### 1/5 — Honest Opinion *2026-03-17, version 3.2.51* Great product, terrible shipping experience. I paid $21 for business express shipping and never received my glasses on time, which cost me professionally. After a long back and forth, Zeelool did eventually refund me in full which I appreciate. However, I still need my glasses and cannot justify paying express shipping again for a service that already failed me once. I would love to continue as a customer but the shipping reliability needs major improvement. The ball is in their court. ### 1/5 — Worst customer service on the planet *2026-03-16, version 3.2.51* Save your money and don’t make the same mistake I did. ## Most praised reviews (10 highest-rated) ### 5/5 — Lady bug *2026-08-25, version 3.2.74* I love the frames different style and colours to choose from. And they are affordable. I also like the quality and they are fashionable. ### 5/5 — Super cute glasses *2026-08-15, version 3.2.72* Super cute glasses just ordered 2 pairs ### 5/5 — Love *2026-08-13, version 3.2.72* I love ### 5/5 — Eyeglass review *2026-08-11, version 3.2.71* I absolutely love my glasses they actually better than the ones I got from America’s best and my eye doctor ### 5/5 — Something for everyone *2026-08-10, version 3.2.71* Reliable great quality ### 5/5 — Very satisfied *2026-07-29, version 3.2.70* Have already ordered sunglasses ### 5/5 — Frames *2026-07-28, version 3.2.69* Best place to find AMAZING frames at cheep prices me and my son found our frames here and we love the app and will get our frames fr here all the time!!! ### 5/5 — So Worth It *2026-07-21, version 3.2.68* My experience was seamless. From ordering, to updates, to receiving my glasses in the timeframe that they promised, I am very pleased. The glasses fit and look really well. My prescription is perfect. ### 5/5 — Amazing *2026-07-15, version 3.2.67* Love this app beautiful glasses and the prices are amazing ### 5/5 — Megan *2026-07-13, version 3.2.67* The perfect cow print eyeglasses --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*