# Zeera: Mental Health — user reviews > 58 indexed App Store user reviews of Zeera by Real Collaborative Inc., rated 4.24/5 from 231 ratings. - Source: https://appshunter.io/ios/app/zeera-mental-health/id1535819697/reviews - App overview in markdown: https://appshunter.io/ios/app/zeera-mental-health/id1535819697.md - Rating breakdown: 5★ 174 · 4★ 10 · 3★ 7 · 2★ 9 · 1★ 31 ## What do users think of Zeera? Overall sentiment: mixed **Pros** - 💡 Innovative pathway-based learning structure (original design) - 🎯 Deep, comprehensive content addressing specific life areas - 👍 User-friendly interface and intuitive navigation - 🧠 Promotes self-awareness and understanding of emotions - 💰 Affordable alternative to traditional therapy - ⏰ Flexible, self-paced learning on user's schedule - 🎓 Actionable tools and practical exercises - 📱 Convenient access to mental health support anytime - 👥 Supportive community connection features - 🎬 High-quality, relatable content and instructors - ✨ Beautifully designed user experience **Cons** - 😞 Major app overhaul eliminated beloved 'Pathways' feature - ⏱️ Shift to short audio clips feels superficial and unhelpful - 🔄 Session pacing restrictions limit user autonomy - 💸 High subscription cost ($24-25/month) for limited content - 🚫 No free trial before payment required - 🔐 Excessive personal data collection before trial access - 🐛 Frequent app crashes and technical instability - 🔓 Persistent login and authentication issues - 📵 App closes unexpectedly during sessions - ⚠️ Misleading 'free app' label with mandatory payment - 🎯 Limited content variety in current version **Commonly reported bugs** - App crashes multiple times per session - Login failures and repeated logout issues - Account creation blocked in-app with unclear resolution - Session randomly closes when phone screen dims - Navigation button doesn't advance after questionnaire - Questions in assessment don't display fully - Subscription payment loops despite already paying - App requires reactivation of already-paid membership **Most requested features** - Restore original Pathways feature with long-form sessions - Reduce session unlock wait time from 5-6 days to 2-3 days - Allow users to progress at their own pace without delays - iPad landscape mode support for better typing experience - Apple Sign-In option for privacy-conscious users - Free trial period before requiring payment - More diverse pathway options and content - Offline access to downloaded sessions ## Newest reviews (10 of 58) ### 2/5 — Used Real a while ago, came back and it’s ruined *2023-12-11* I am so disappointed. I used Real a while back and today wanted to come back and continue the wonderful pathway work it allowed… which has been deleted and the app overhauled. This new model may work for some people, but I’m so sad that the genuine, slow-moving, self-paced model was tossed out in favor of what I’m sure the culture has demanded: bite-sized bits that just don’t hit the same. To Real: please don’t just copy and paste a response here that you’ve sent to tons of other people who are dissatisfied. This update has ruined this app. There is a way to keep what was good and introduce new things that can also be good. **Developer response:** Hi there! Really appreciate this thoughtful feedback, and we're so sorry to hear that our changes aren't feeling like the right fit for you. We're grateful for the opportunity to learn from our members, and will certainly be considering the collective feedback on the updates to our content as we continue to create new Real experiences. ### 4/5 — Some glitches but overall love it *2022-06-27, version 2.8.0* I love Real and find it very helpful to be able to digest bits and pieces whenever I want- much easier to integrate into my routine! I’ve learned a lot from using Real in ways that therapy couldn’t help me. The only issue I have is that when I try to listen to prior sessions in a pathway, the app will close out the session randomly (or when my phone screen dims after several minutes of not touching it) and bring me into the session I’m up to date with. Not a big issue but slightly annoying. **Developer response:** Wow - we're blushing! Thank you so much for sharing - we're honored to be a part of your mental health journey. Really sorry to hear that you've been experiencing some issues with Pathway audio. This bug should have been solved. You'll just need to update your app, close it out and reopen! Shoot us an email at membersupport@join-real.com if you're still encountering any trouble. ### 2/5 — This app release has bugs *2022-03-29, version 2.3.0* I decided to restart my membership. However after taking the real pulse, Clicking on the next button doesn’t take me forward to choosing my pathway. I’ve restarted the app and I get the same issue. ### 1/5 — Not great technology *2021-12-19, version 1.6.1* Keeps logging me out and then telling my that I need to reactive my membership when I have literally just paid. ### 2/5 — Waiting 6 days for a new session is painful *2021-12-12, version 1.6.1* This app has great content to be honest, but having to wait 6 days for the next session is painful. The long in between period really kills the momentum when people are eager to learn more. The app developers want the users to stay on the app for longer therefore pay more, which I understand, but the 6 day wait is really bad in terms of user experience. ### 5/5 — Keeps me accountable to change *2021-11-23, version 1.5.2* I really like this type of therapy. I feel like I get to go really deep on topics here and hold myself accountable to change more. Looking forward to more of it!! ### 1/5 — Don’t ask for my number before *2021-11-13, version 1.5.2* It’s a bit cruel of this app to ask for so much personal info ****BEFORE**** letting the user know that to go any further you need to ***PAY for it. I’m not going to pay for something before a trial. Not everyone has $20 to throw blindly toward their mental health. Gatekeeping. Capitalism. ### 1/5 — Requires payment to use *2021-11-07, version 1.5.1* Why is this a FREE app if I’m forced to chose a payment in order to use the app?? ### 2/5 — Can’t move at your own pace *2021-11-05, version 1.5.1* Sessions are locked until 5 days after you’ve finished the previous one, so you can’t move at your own pace, which is supposed to be the advantage and main draw of tools like this. I don’t have a lot of free time and want to tackle the sessions when I have a minute and the mental space to, not have to schedule it on my calendar. Feels kind of exploitative, like they want to draw out your time with the app to get as many monthly payments as possible. **Developer response:** Hi there, thanks for reaching out and I'm really sorry that this feature was inconvenient! We want everyone to be able to access Real when it is best for their schedule and I completely understand that the sessions locking for 5 days was not helpful for your experience. We really appreciate your willingness to share your perspective and feedback - we're continually looking for opportunities for growth and we are keeping this feedback in mind during our ongoing team conversations. We are always here to support you! ### 5/5 — OMG *2021-10-31, version 1.5.1* This membership is so well done. I hate all the apps that have me text random therapists and fake therapists. Real feels grounding and legit and I just love this pathway journey. ## Most critical reviews (10 lowest-rated) ### 1/5 — Was once great - now worthless *2023-07-10* If you came here because you read some great reviews about real, I’ve got bad news for you. Their core feature - pathways - that earned them rave reviews has been completely eliminated in favor of a small number of short audio clips. I’ve found it to be worthless since the switch. Would rate zero stars if possible. Too bad, I thought pathways was really well designed and like a great option especially for those of us who struggle to find a therapist we click with. The videos and exercises helped me feel seen and to learn in a real way. I feel like the app went from being an amazing resource that was totally worth it to a complete and utter waste of money. I hope they bring back pathways but I’m not holding my breath 😞 **Developer response:** Hi there! We want to apologize for any confusion you experienced with this the change and we truly appreciate your for taking the time to share your experience with us. We sent out comms that we would be changing our app, but we understand how things can go to spam and we apologize for any confusion or stress here!! Though we are sad to see you go, we are super grateful to learn from your experience and we are bringing your feedback into our internal convos so we can keep them in mind in our ongoing conversations. We would also like add an extra month to your remaining time to give you an opportunity to give us a try, if you'd like :) Please reach out to us at hi@join-real.com so we can get this free month added to your account. ### 1/5 — They trashed it? *2023-07-06* I was super excited about the pathways - they felt really well designed and like a great option especially for those of us who struggle to find a therapist we click with. The videos and exercises helped me feel seen and to learn in a real way. Life got busy right after I started the anxiety pathway, and then when I picked up the app again I discovered that all that content was… gone?! And replaced by a handful of 2-3 min audio recordings that feel really superficial and frankly unhelpful. I feel like the app went from being an amazing resource that was totally worth it to a complete and utter waste of money. I hope they bring back pathways but I’m not holding my breath 😞 ### 1/5 — Can’t create an account in the app *2023-07-01* Just downloaded after seeing positive reviews but I log in with google to create an account and then the app says “ you can’t create an account in the app. We know it’s not ideal.” Well maybe it’s not the most ideal but not giving any information on how to set up the account out of the app just seems like a huge oversight. It literally says to email them for support but I don’t know who is gonna send an email to a support team to be able to start trying out an app. Fix the issue and maybe I’ll download again but for now it’s just a really bad way to try to get anyone knew on your app imho. **Developer response:** Hi there! We are so sorry you encountered this issues when signing up for the app and we can understand how this would feel a bit stressful. Please know that we have brought this feedback to our team and we are excited to share that this will be resolved later this month with in app purchases! If you are still interested in giving us a try, please feel free to reach out to us at hi@join-real.com and we would be happy to help you get set up and update you when this has been resolved :) ### 1/5 — The new change ruined Real!!! *2023-06-11* I absolutely loved Real and it stood out to me from other apps, because it had long sessions that were better than therapy, to me. All other apps had the short clips to listen to that felt like someone was just trying to temporarily make me “feel better”, rather than helping me understand and change. The old Real actually made me understand my emotions, anxiety, and how to manage them. The reflections and challenges helped me incorporate that understanding into my days and my life. Now, it sounds more like motivational speeches or hearing someone say “you can do it!”, when you are sitting there wanting to know HOW. There is no way that Real took all that valuable information, reflections, and challenges… and just trashed them. I wanted to go back and do the Communication pathway, with my boyfriend this time, and I knew it would help us work on that aspect. Now, I don’t even know where to begin to help our communication. I will unfortunately be deleting my subscription and I hope that the old Real will return. **Developer response:** Hi there, we truly appreciate your note and insightful feedback. We also want to apologize for any confusion you experienced with this the change. We sent out comms that we would be changing our app, but we understand how things can go to spam and we apologize for any confusion or stress here! Though we are sad to see you go, we are super grateful to learn from your experience and we are bringing your feedback into our internal convos so we can keep them in mind in our ongoing conversations. We would also like add an extra month to your remaining time to give you an opportunity to give us a try, if you'd like :) Please reach out to us at hi@join-real.com so we can get this free month added to your account. ### 1/5 — NOT WORTH THE MONEY *2022-10-30, version 2.14.0* the journaling prompts are very basic not worth $24 per month at all. if you do a little research about mental health journaling you can find those prompts for free pretty much. they don’t have free trial because no one would purchase it after trying it out. it’s rip off, pass on it. i wasted my money, wish i could get a refund. ### 1/5 — No trial money grab *2022-09-24, version 2.11.0* First time open app it’s asking for my info and then asking for payment with no trial ### 1/5 — Crashes make app unusable *2022-08-03, version 2.9.0* App crashes almost constantly, several times each session. This has led me to having to repeat sessions over and over without being able to properly finish them as the interruptions are distracting and causes me to eventually abandon the mission completely. After paying for months of this (at $25/mo) and barely getting through 5 sessions, I feel duped and like I’ve just wasted hundreds of dollars. It’s a bummer especially given I’ve recommended this app to so many people. **Developer response:** Hi there! SO sorry to hear that you've encountered frustration with your membership and having technical difficulties - know that this wasn't our intention and we'd love to help get this cleared up. Please shoot us an email at hi@join-real.com and we'll take a look! ### 1/5 — Not worth your time *2022-06-15, version 2.7.0* Honestly it’s just a glorified podcast :/ ### 1/5 — App doesn’t let me log in *2022-03-29, version 2.3.0* Signed up. Paid for subscription. Did some activity in the app, thought it was cool. Exited the app. Have been trying to sign in all day and I can’t. It doesn’t recognize me as a user and keeps getting me to pay for a subscription I’ve already paid for. When I try to log in instead of sign up, nothing happens when I enter my credentials - back to the payment page. Will probably unsubscribe if I don’t get value out of this in a few days. ### 1/5 — Just long podcasts basically? *2022-03-02, version 2.1.0* I don’t like this… no visualization, not much interaction… just looong (too long) audio recordings. Not helpful ## Most praised reviews (10 highest-rated) ### 5/5 — Best app for mental health *2023-07-10* I am so thankful that Real exists! One on one therapy is painfully expensive!! This app gives me the tools via incredible content to tackle various mental health issues at a much more manageable price point. The design is so user friendly but more importantly I feel like the programming Real provides is a really making a difference in my life :) 5/5 stars **Developer response:** Thanks so much!! Really appreciate your feedback! ### 5/5 — Quick and easy *2023-06-07* This app makes caring for my mental health quick and easy. Simple 5-minute audio episodes help me reframe my thinking and offer simple solutions for issues I struggle with. I could not recommend this app more for people who don’t have time for 1 on 1 therapy. **Developer response:** Wow - we're blushing! Thank you so much for sharing! We're honored to be a part of your mental health journey :) ### 5/5 — The app I wanted during postpartum depression *2023-06-06* I did so much browsing and scrolling on my phone during those long days and late nights nursing and caring for my baby. Like so many, I struggled with postpartum depression and was desperate for short, meaningful, content that could help me process complicated thoughts in short windows of time — navigating those fourth trimester days can be so lonely and so challenging. Real’s new app is *exactly* the app I wanted during that time. Grateful to have it now — trade your “doomscrolling” for some mental wellness content 🤍 **Developer response:** WOW! This is so amazing to hear! We are grateful that we have been a supportive tool in your mental heath journey and that our latest short form content has supported you on those challenging days. Thank you again for taking the time out of your limited schedule to share this feedback with us! We are super thankful that you are a part of our community :) ### 5/5 — Incredible team, including customer service *2022-08-22, version 2.9.0* Have never had such a positive experience with a mental health app including its customer service - respectable team committed to delivering an exceptional product and service. ### 5/5 — Worth the money *2022-04-26, version 2.4.1* This app is truly different from the rest! I have been in a career rut forever and this finally clicked for me. Super helpful! I actually still see a therapist but this is a fabulous supplement. Love this so so much!! ### 5/5 — Real has helped me more than therapy *2022-04-13, version 2.4.0* I’ve been going to therapy for quite some time, but I wasn’t able to tell my therapist what I wanted out of therapy or why I was even there. My answers to most questions were “I don’t really know, I just know I feel this bad feeling”. It felt like I was getting nowhere and I felt like I was just struggling mentally for no reason. After I downloaded Real and completed the anxiety pathway, I finally understand why I’m feeling this way and I’m able to put into words what’s going on in my mind and body. I’m able to recognize my negative thoughts as they’re happening, identify where it’s coming from, and then use the tools I’ve learned to help cope. I started therapy again and my therapist is absolutely shocked at my mind-body connection and how aware I am of what’s going on. Thank you Real for helping me to make a relationship with myself and to finally understand these feelings I’ve been having. I’ve been happier ever since downloading. ### 5/5 — So different from other apps *2022-03-09, version 2.2.0* Absolutely loving this app. They’ve taken a much different spin on mental health apps and have focused it on things I feel like I truly need. The pathway I started with was for my career and it has helped me think through a career that truly fits my needs and values and empowered me to make a change. Normally other apps focus on anxiety, depression, things like that which is great but if you’re looking to better your life in other tangible ways this app is for you. Highly recommend!! **Developer response:** WOW! This is amazing! We couldn't be more honored to play a part in your journey towards understanding yourself better and your career needs that best align with your values. Thank you so much for taking the time to share your feedback and experience! ### 5/5 — Wow *2022-03-05, version 2.2.0* Beautifully designed, and thought provoking. One of the stronger therapy apps in the space. ### 5/5 — Quality Self-Growth Tools *2022-03-03, version 2.1.0* Worth your time, energy and paying the subscription rate to benefit from the support and fuel this company creates ### 5/5 — Peloton of mental health *2022-02-26, version 2.1.0* On demand mental health care is game changing. Remarkable that I’ve found this more helpful than 10 years of 1:1 therapy with great therapists. For the first time in my life, I understand why my anxiety exists, how it shows up in my body, and I have tools to de-escalate the feeling. I am so grateful to the team at Real. Incredible model of care. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*