# Zego Resident — Payments & Dues

> Mobile app for community payments, communication, smart home control, and utility management. (iPhone/iPad app by PayLease.)

- Source: https://appshunter.io/ios/app/zego-resident/id902382558 (this page in markdown: same URL + `.md`)
- Developer: [PayLease](https://appshunter.io/developer/902382561)
- Category: Finance, Productivity
- Price: Free
- Rating: 3.60/5 from 1,994 App Store ratings · 130 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.1 · 78 MB
- Languages: American English, French (France), European Spanish
- Released: 2014-08-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zego-resident/id902382558/reviews.md

## What is Zego Resident?

Make payments, view utility bills, connect with your community, and control smart home devices all from your mobile device using the Zego Resident app. Everything you need to do in a Zego-powered community can be managed from your phone via this intuitive mobile app.

- Zego Pay: Pay your rent or HOA dues, easily setup a recurring AutoPay to avoid late fees, view your current balance, and see your payment history.
- Zego Engage: Message with your community manager, submit and manage maintenance requests, view upcoming events, reserve amenities and gain access to exclusive in-app third-party deals through the Marketplace, and more.
- Zego Smart: Control all your smart devices from a single app including Smart locks, thermostats, outlets, lightbulbs and more
- Zego Utility: View your utility charges and make a one-time payment or set-up automatic payments.

The Zego Resident app has been designed for participating Zego communities. Not all products are available at all properties. Contact your property management company or HOA if you are unsure whether your community uses Zego.

## Key features

- Pay rent and HOA dues
- Submit maintenance requests
- Control smart home devices
- View utility bills
- Message community manager
- Reserve community amenities

## What do users think of Zego Resident?

Overall sentiment: negative

**Pros**

- 🚀 Easy to pay rent
- 🚀 Convenient payment options
- 🚀 Helpful customer service
- 👍 Straightforward app interface

**Cons**

- 🐛 Frequent login issues
- 🐛 Disappearing payment buttons
- 💰 Excessive fees for payments
- 🤔 Lack of transparency on charges
- 🤔 Inconsistent app performance

**Commonly reported bugs**

- Unable to submit payments
- Incorrect rent amounts displayed
- Recurring payment issues
- Compatibility problems with newer devices

**Most requested features**

- Option to edit payment amount
- Ability to view account balance
- Improved mobile layout and responsiveness
- Integration with digital wallets (Apple Pay, Google Pay)
- Detailed payment history and receipts

## Recent user reviews (10 of 130)

All indexed reviews: https://appshunter.io/ios/app/zego-resident/id902382558/reviews.md

### 1/5 — Awful App

*2025-11-28, version 4.0.5*

Doesn’t matter because we don’t have a choice in HoA fees but this app is simply the worst

### 1/5 — Unusable

*2025-11-14, version 4.0.5*

Just redirects me to download a different app then tells me my password is invalid any attempt to reset password just loops back to tell me to reset password again. Completely useless app.

### 4/5 — Great app

*2025-11-07, version 4.0.5*

This app works perfect. Makes payment so much easier. I recommend this to everyone.

### 1/5 — Unusable

*2025-10-29, version 4.0.5*

The app consistently has buttons below the bottom of the screen that are impossibly to navigate to, rendering payment and other features on the app effectively useless.

### 2/5 — It’s tryin to get my password

*2025-10-10, version 4.0.5*

I need to know how to get rid of this app all together

### 1/5 — Login screen is horrible

*2025-09-27, version 4.0.5*

This app is so glitchy. When you try to login it screen bounces up and down with each character you enter into the text box. Furthermore, try to sign in with Google or your Apple ID and it won’t let you it just fails every time. The rest of the app is ok, just logging in is a nightmare.

### 1/5 — Landlords, please don’t use this app.

*2025-09-22*

This app has a terrible (and I mean TERRIBLE) user interface, constantly signs people out (me and anyone else who uses this app have to sign in every time we open the app), and has a terrible payment system. It just screams “sketchy app that will steal my bank info and money.” And honestly, it does steal my money with its crazy high fees, especially if you need to make a payment with a credit or debit card. Every single month I pay $5-$10 extra just for “platform fees” and over months and months - it adds up. Add to the fact that this app is a pain to use, just please, please, PLEASE, don’t use this app for your tenants. You’re probably already screwing us over in every other way, you don’t need to add anything else.

### 1/5 — Continue bar goes missing

*2025-09-13, version 4.0.5*

I tried talking with customer support but they told me I need to just pay online. There’s nowhere to report a big anywhere on the app as far as I can tell.

### 1/5 — Terrible APP

*2025-09-08, version 4.0.5*

Not very translucent to where my payments my $ balance is that I owe. 
There’s no way to tell what I’m actually being charged and for what?
I have no idea. What I’m being charged and for what.

When I pay my landlord with cash it doesn’t update. 

It’s a terrible app. I have to go to my management company to fix the records because I’m pretty sure I’m all paid off. And this seems to be showing me something indirect to what I actually owe.

### 1/5 — Really messed up app!

*2025-09-01*

I can’t get to anyplace I can change my rent amount manually or autopay. I touch on anything expecting a screen to come open so I can choose what to do and nothing happens. It just shows that my autopay was made, well it’s for the wrong amount! It wanted me to upgrade to Zego Living..HA! What a joke! It shows the place I lived in another city 5 years ago and I never used this for that place then! Then I click on download ,for the new update for Zego Living, and this swinging pendulum comes on the screen and it flashes that I can’t make a payment?! What’s going on with this app?! It’s just easier to take a check to the landlord myself and I’m disabled! This app needs to be fixed by someone who knows what they’re doing!

## Frequently asked questions about Zego Resident

### What can I do with the Zego Resident app?

The Zego Resident app allows you to make payments for rent or HOA dues, view utility bills, submit and manage maintenance requests, message your community manager, reserve amenities, and control smart home devices. It consolidates various community living tasks into a single mobile application.

### How do I pay my rent or HOA dues?

You can easily pay your rent or HOA dues through the 'Zego Pay' feature. The app allows you to set up recurring AutoPay to avoid late fees, view your current balance, and access your payment history. Utility payments can also be made through the 'Zego Utility' section.

### Is the Zego Resident app free to use?

Based on the provided information, the Zego Resident app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

### What smart home devices can I control?

The 'Zego Smart' feature enables you to control various smart home devices directly from the app. This includes devices such as smart locks, thermostats, outlets, and lightbulbs, providing a centralized control hub for your connected home.

### Is this app available for all communities?

The Zego Resident app is designed for participating Zego communities. Not all products and features are available at every property. If you are unsure whether your community uses Zego, you should contact your property management company or HOA for clarification.

## Version history (last 5 releases)

### 4.0.5 — 2024-08-08

Bug fixes and performance improvements.

### 4.0.4 — 2024-06-25

Bug fixes and performance improvements.

### 4.0.3 — 2024-04-22

Bug fixes and performance improvements.

### 4.0.2 — 2024-04-15

Bug fixes and performance improvements.

### 4.0.1 — 2024-02-26

Bug fixes and performance improvements.

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## More apps by PayLease

- [Zego Admin](https://appshunter.io/ios/app/zego-admin/id1497794047)

All apps by PayLease: https://appshunter.io/developer/902382561

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*