# Zelle® — This is How Money Moves

> Fast, secure digital payments between trusted individuals via email or phone. (iPhone/iPad app by Early Warning Services, LLC.)

- Source: https://appshunter.io/ios/app/zelle/id1260755201 (this page in markdown: same URL + `.md`)
- Developer: [Early Warning Services, LLC](https://appshunter.io/developer/1260755200)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 599,381 App Store ratings · 224 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 11 MB
- Languages: American English
- Released: 2017-09-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zelle/id1260755201/reviews.md

## What is Zelle®?

Zelle® is a great way to send money to friends, family and those you trust, even if they bank somewhere different than you do. More than 2,200 banks and credit unions across the U.S. now offer Zelle® through their mobile app or online banking. The Zelle® app will help you locate a bank or credit union that offers Zelle® and will help you learn how to use Zelle® safely.

Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC

## Key features

- Send money to friends and family
- Use email or U.S. mobile number
- Works with over 2,200 banks/credit unions
- Locate participating financial institutions
- Learn safe usage practices

## What do users think of Zelle®?

Overall sentiment: negative

**Pros**

- 🚀 Fast and easy money transfers
- 💡 Convenient way to send and receive money
- 👍 Works well with supported banks

**Cons**

- 🐛 Frequent app crashes and errors
- 🔒 Security and authentication issues
- 👎 Poor customer service and support
- 💤 Slow and unreliable transactions
- 🔀 Compatibility problems with certain banks and phones

**Commonly reported bugs**

- Accounts being locked or deactivated without explanation
- Payments not going through or getting stuck in limbo
- Inability to update debit card information

**Most requested features**

- Allow multiple bank accounts to be linked
- Provide more detailed transaction history
- Improve password reset and account management features

## Recent user reviews (10 of 224)

All indexed reviews: https://appshunter.io/ios/app/zelle/id1260755201/reviews.md

### 1/5 — Horrific option

*2025-09-14, version 9.4.1*

I tried to setup using this to pay a friend and my bank isn’t an option. There is NO guidance in the app as it just redirects to their website so you can search your bank. If your bank isn’t not present, sit there until the end of time bc there isn’t an on-screen option! Genuinely worthless to me if they face a problem and their solution is just not to have one. A failure of an option to pay someone.

### 1/5 — App is trash

*2025-09-13, version 9.4.1*

This app is like something out of 2003, instead of just allowing you to sign into your bank from within the app (their devs aren’t smart enough to just build the web browsing within the app boarder-less), it launches another web browser and takes you to their site to search if your banks supported,  then launches to your bank site all outside of the app. This app is a decade behind venmo or cash app and imagine that zelle been out a decade longer. That tells you how behind these folks are when it comes to customer integration and simplicity. F- I’ll stay on venmo and cash app.

### 1/5 — Scammers tool

*2025-09-13, version 9.4.1*

This this is a scammer’s new tool. They used to scam people out of money and Zelle convenient policies make them not liable. The banks don’t back you up was just a scammer tool, pure trash.

### 1/5 — Trash just stop the broken system

*2025-09-11, version 9.4.1*

Literally y’all know what y’all doing, but it’s OK that’s why y’all losing business. Stupid decisions.

### 2/5 — Update ????

*2025-09-10, version 9.3.2*

It say to update but I just installed it there is no update

### 1/5 — Totally worthless now

*2025-09-10, version 9.4.1*

I never reviewed it when I enjoyed it and it was doing a good job. But now it’s totally worthless unless your bank uses or allows it.  Stick with Venmo or PayPal!

### 1/5 — App will not update

*2025-09-10, version 9.4.1*

I’ve used this app for a while now for transferring and receiving… but now after the newest update I can’t do anything at all !!! I can’t even update newest version it’s ridiculous

### 1/5 — Scam App

*2025-09-06, version 9.4.1*

Can’t Working

### 1/5 — What is the purpose of this app?

*2025-09-06, version 9.4.1*

You can only send and receive Zelle payments through your bank or your banking app so what is even the purpose of this app. You can't actually do anything it has zero functionality.

### 3/5 — ？？？

*2025-09-05, version 9.4.1*

I have been using Zelle for a long while via my bank’s page… and as I wanted to use the separate Zelle app, I had a hard time logging on the Zelle app itself.. it kept asking me to activate via my bank and return to the page where my email and phone# were already activated.. it’s confusing…

## Frequently asked questions about Zelle®

### What is Zelle®?

Zelle® is a service that allows you to send money to friends, family, and others you trust using just their U.S. mobile number or email address. It facilitates fast and secure money transfers directly between bank accounts.

### How do I use Zelle®?

You can use Zelle® through the Zelle® app or directly within the mobile app or online banking of your participating bank or credit union. The app can help you find a financial institution that offers Zelle® and guide you on how to use the service safely.

### Is Zelle® free to use?

The Zelle® app itself is free to download and use. While Zelle® does not charge a fee for sending or receiving money, your bank or credit union may have its own fees associated with using the service.

### Which banks support Zelle®?

More than 2,200 banks and credit unions across the U.S. offer Zelle® through their digital banking platforms. The Zelle® app provides a tool to help you locate a financial institution that supports the service.

### Can I send money to anyone with Zelle®?

Zelle® is designed for sending money to people you know and trust, such as friends, family, or colleagues. It's recommended to only send money to individuals you have a direct relationship with to ensure security.

## Version history (last 5 releases)

### 9.4.1 — 2025-08-11

We make regular updates to our application to introduce new features, fix bugs, and enhance performance.

### 9.3.2 — 2025-05-05

We make regular updates to our application to introduce new features, fix bugs, and enhance performance.

### 9.3.1 — 2025-04-17

We make regular updates to our application to introduce new features, fix bugs, and enhance performance.

### 9.3.0 — 2025-03-27

We make regular updates to our application to introduce new features, fix bugs, and enhance performance.

### 9.2.0 — 2025-01-07

We make regular updates to our application to introduce new features, fix bugs, and enhance performance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
