# Zellio Support

> Zellio Support (iPhone/iPad app by Constsolutions.)

- Source: https://appshunter.io/ios/app/zellio-support/id6761789196 (this page in markdown: same URL + `.md`)
- Developer: [Constsolutions](https://appshunter.io/developer/1891494817)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 60 MB
- Languages: American English
- Released: 2026-04-12
- Data updated: 2026-09-13
- User reviews in markdown: https://appshunter.io/ios/app/zellio-support/id6761789196/reviews.md

## What is Zellio Support?

Zellio is your team's mobile command center for customer support. Built for e-commerce businesses, Zellio brings all your customer conversations into one unified inbox.

Manage support tickets, reply to customers across WhatsApp, Instagram, Facebook, and more, and stay on top of your team's workload — from anywhere.

Features:
• Unified inbox across all channels
• Real-time ticket management
• Social media moderation
• Push notifications for new messages and assignments
• Secure biometric login
• AI-assisted support tools


## Version history (last 5 releases)

### 1.0.8 — 2026-09-05

Fixed bugs and improved overall app stability and performance.

### 1.0.7 — 2026-09-03

Orders
• Build an order from your product catalogue — search and tap to add. Photographing items and typing a total still works when the catalogue is empty.
• New Add Product button on the order screen: name, price and photo, added to the order and saved to your catalogue (Zellio orders only).
• Order lines now display correctly whether a product has a photo, a name, or just one of the two.
• Zellio workspaces now show their full catalogue on mobile — same as the web app.
• Products your admin hides from order creation no longer appear in the app, and draft products are excluded on published-only workspaces. Changes take effect without an app update.

Inbox
• Bulk actions: select several chats and resolve, set priority, assign or hand back in one go, with live progress and the option to stop part-way.
• The page or number you're replying from now shows under the customer's name — useful when a channel runs more than one account.
• Handed-over chats show as unread, even if a previous agent opened them.
• Permissions now match the Support Dashboard, so actions you can't use are hidden instead of failing.
• Create Order appears only when a store is connected or Zellio Orders is enabled.

Conversation History
• New History tab for conversations you handled before they were passed on.
• Search past conversations by customer name, phone, email or message text, and open the full thread.
• View-only, but internal notes can still be added.

### 1.0.6 — 2026-08-30

We've improved the Inbox experience with a more intuitive and refined UI/UX. This update also includes bug fixes and stability improvements to make the app smoother and more reliable.

### 1.0.5 — 2026-08-24

• See, open and save every photo, video and file a customer sends.
• All media from a conversation in one place.
• Tappable links, and tap a reply to jump to the original.
• Voice notes show length and play at 1.5x or 2x.
• Fixes to ads, forwarded messages and long conversation history.

### 1.0.3 — 2026-08-15

Improved avatar handling for broken images and unnamed leads.
Language changes now fully refresh the app for a consistent experience.
Updated headers and improved safe-area spacing across the app.
Redesigned profile and conversation list for a cleaner experience.
Unified conversation design across all channels.
Removed the redundant Tickets button.
Added a new splash screen for both light and dark modes.
Improved overall stability and UI consistency.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*