# Zemen Mobile Banking — Zemen Bank Mobile Application

> Mobile banking app for managing accounts, transfers, payments, and digital wallet. (iPhone/iPad app by Zemen Bank S.c.)

- Source: https://appshunter.io/ios/app/zemen-mobile-banking/id1559580014 (this page in markdown: same URL + `.md`)
- Developer: [Zemen Bank S.c](https://appshunter.io/developer/1559580016)
- Category: Finance, Business
- Price: Free
- Rating: 3.40/5 from 51 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.1 · 66 MB
- Languages: American English
- Released: 2021-04-13
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zemen-mobile-banking/id1559580014/reviews.md

## What is Zemen Mobile Banking?

Zemen Mobile App allows you to access your Wallet and bank accounts.

Simplify your life and stay in control with Zemen Mobile App. Through the App you will be able to manage your accounts; Z-Cash purchase/redeem, add cards to digital wallet, transfer funds, and pay bills, locate ATMs/branches, get daily exchange rates, self-onboarding/activation, USSD services all within the app.

Manage Your Accounts
• Quickly access your wallet, account, and credits with Fingerprint Sign On or Biometric Sign on
• Review activity and balances in your accounts
• Easily activate or turn cards on or off, add cards to digital wallets , view recurring payments, and manage account access 
• Zemen customers can now self-onboard/activate themselves on Zemen App. You will have inquiry access on your accounts after proper validation.
• Z-Cash: Send instant cash through your app to friends and families. Beneficiary can collect cash from Zemen ATM or branches
• Through the App, if there is no data connection, you can use our USSD service to get the basic services
Make Transfers and Payments
• Make payments through QR payment
• Transfer funds between your Zemen accounts and to other financial institutions
• Securely send and receive money using your wallet to family and friends. 
• Pay your bills with Zemen’s Bill Payment service


 
Contact Us
• Email support@zemenbank.com
• Locate one of our more than 75 ATMs to get cash or find one of our retail banking branches near you via our App

## Key features

- Manage accounts and balances
- Z-Cash purchase/redeem
- Add cards to digital wallet
- Fund transfers
- Bill payments
- Locate ATMs/branches
- USSD services

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/zemen-mobile-banking/id1559580014/reviews.md

### 1/5 — Doesn’t work after working hours, balance takes long to refresh and display the correct amount …

*2025-10-28*

It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!! 

The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check. 

The description of transfers is really bad. It doesnt tell you who you transferred to. 

The only good thing is, since recently other bank transfers are being delivered in a speedy manner.

### 1/5 — Doesn’t work after working hours, balance takes long to refresh and display the correct amount …

*2025-09-16*

It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!! 

The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check. 

The description of transfers is really bad. It doesnt tell you who you transferred to. 

The only good this is, since recently other bank transfers are being delivered in a speedy manner.

### 5/5 — Great

*2025-02-06, version 4.4.13.058*

It’s good and fast

### 5/5 — Fast, Reliable and Excellent customer support

*2025-02-06, version 4.4.13.058*

I recently started using the Zemen Bank app, and I’m really impressed with their fast and efficient customer support. They respond quickly, handle concerns professionally, and make sure everything is resolved smoothly. I myself had a few questions, and they took care of them fast and effectively. This really shows their reliability and commitment to great service. Highly recommend! God bless you!

### 1/5 — app doesnt work after working hours and on holidays

*2024-03-02*

Funny how the app doesnt work when you need it most.

### 2/5 — Unable to Open

*2024-01-06*

Since the last update, I’m unable to open the mobile app, it keeps on shutting down, even though the internet banking works fine, please do your BEST to address this issue as soon as possible.

**Developer response:** Dear JJvbbbbbbbb,

We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience.

We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app.

We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com.

Thank you for taking the time to comment and understanding.

Sincerely,

### 1/5 — Version 4.4.9.052 not working

*2024-01-05*

The recent update has not once worked on my iPhone after it was updated to Version 4.4.9.052

**Developer response:** Dear Fits Y,

We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience.

We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app.

We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com.

Thank you for taking the time to comment and understanding.

Sincerely,

### 1/5 — The app failed to login

*2024-01-03*

Dear developers,
I am using iOS 17.1.2 after I updated the app, it failed to login.
Please resolve the issue 🙏

**Developer response:** Dear Henok,

We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience.

We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app.

We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com.

Thank you for taking the time to comment and understanding.

Sincerely,

### 1/5 — Crashing Problem

*2024-01-03*

The new update crashes as soon as you open the appamd I’ve tried everything even reinstalling it I really hope you fix this soon

**Developer response:** Dear ksrsitsti,

We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience.

We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app.

We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com.

Thank you for taking the time to comment and understanding.

Sincerely,

### 1/5 — Can’t launch the app

*2023-10-04*

The app fails to start on IOS 14.8.1

## Frequently asked questions about Zemen Mobile Banking

### What can I do with the Zemen Mobile App?

The app allows you to manage your bank accounts and digital wallet. You can check balances, review activity, make fund transfers, pay bills, purchase and redeem Z-Cash, add cards to your digital wallet, and locate ATMs and branches. It also offers USSD services for basic functions without data.

### How do I access my accounts securely?

You can quickly access your wallet, account, and credits using Fingerprint Sign On or Biometric Sign On. The app also provides options to activate or turn cards on/off and manage account access for enhanced security.

### Is there a cost to use the Zemen Mobile App?

Based on the provided information, the Zemen Mobile App is available for free. There are no mentions of subscription fees, in-app purchases, or ad-supported models.

### Can I send money to friends and family?

Yes, you can securely send and receive money using your wallet to family and friends. Additionally, you can use the Z-Cash feature to send instant cash that beneficiaries can collect from Zemen ATMs or branches.

### What if I don't have an internet connection?

The app provides USSD services that you can use even without a data connection. This allows you to access basic banking services when internet connectivity is unavailable.

## Version history (last 5 releases)

### 5.6.032 — 2026-01-06

Bug fixes

### 5.6.030 — 2025-12-16

Enjoy a refreshed look and a smoother mobile banking experience with our updated UI and UX improvements.

### 4.4.17.061 — 2025-11-28

Transfer via IPS is now available.

### 4.4.16.060 — 2025-11-17

Bug fix

### 4.4.15.059 — 2025-03-26

Resolved a glitch that occurred at school payment.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
